npr's bobby allyn broke the story after interviewing openai cto mira murati. >> i said, hey, did yous base this voice off of scarlett johansson? and she said, really, i don't even know what that voice sounds like. then we reach out to scarlett johansson, and she says, my own family thought it was me. >> reporter: last year, altman said "her" is his favorite film. >> that was incredibly prophetic. >> reporter: and on the day of the ai voice lunch, he tweeted the word "her." he now says, "out of respect for miss johansson, we have paused using sky's voice in our products. we are sorry to miss johansson that we didn't communicate better." this comes at a time when the use of ai in hollywood remains a major concern. >> this is openai's business model. they trawl the entire internet for every image, they vacuum it up, and make many, many, many millions of dollars off of this. who isn't getting paid? the artists. >> norah: and jo ling kent joins us now. and this isn't the first accusation against ai like this, right? >> reporter: that's right. openai has been sued by "the new york times,"