it belonged to lisa ziegert. lisa worked evenings at the store. during the day, she was a teacher's aide. drove in, and really couldn't quite figure out why she would be there. at that time, she would be at the agawam middle school teaching. was that odd, seeing her car? definitely was odd, yes. andrea canning (voiceover): sophia parked and went inside. the door was unlocked, and the music was on. the lights were on. so that's weird. yeah, like maybe she had opened the store. maybe she forgot something there and maybe had a break between classes or whatever. something, maybe. andrea canning (voiceover): she called lisa's name. no answer. went up and down the narrow aisles, past the coffee mugs, the porcelain knickknacks, the music boxes and cards. i walked around the counter where the cash register was, and her purse was there. so then i started thinking that's odd. it's odd. why would her purse be there and she's not? exactly. andrea canning (voiceover): she checked the back of the store, saw that one room was a mess. were you worried that you we