andrea haberman is inside., and fiance, al, drove 16 hours to manhattan, where they picked up a list of hospitals. >> but with those lists of medical centers, kathy and i split up and julie and al checked the west side of broadway, and we took the east side. 32 different medical centers, working our way down towards manhattan and ground zero. of course, the answers were -- >> no. >> -- no. >> no. for andrea haberman and thousands of others, manhattan was papered in pleas for the missing. and longing remained after hope had washed away. >> everybody has a flyer. everybody is looking for their people. >> families lined up at a national guard armory and waited hours to give dna samples to the medical examiner. >> 17,000 -- 17,000 reference samples, tooth brushes, razors, hair brushes, anything that the person touched when they were alive. if we couldn't get one of those samples, what living relatives do we have? moms and dads, kids. >> there was a dna swab done of my young son jack's cheek. you filled out descript