her brother, tom phelan, could barely comprehend it. tom phelan: you had to pinch yourself. say, all right, yeah, this is real. this is really happening. were you trying to reach out to her? was everyone in the family trying to call her? oh, yeah. people were trying to call her cell phone. and was no answer, and we were just fearing for the worse. andrea canning (voiceover): toby's siblings got together at their parents' place. there were lots of them. toby was the oldest of seven children. was toby someone that you all looked up to? was she the kind of sister who set an example? she was. she did set an example. she set an example that was very hard for the other kids to reach. andrea canning (voiceover): she led a model life as an adult, too. while working full-time, toby graduated summa cum laude with a bachelor's degree in business administration and accounting and rose through the ranks to become a manager at sprint. but toby was most proud of her two sons, whom she raised with her firefighter husband, patrick. they'd built a life together in this beautiful home. tom phe

tom phelan: he said a prisoner had escaped