. >> we have a couple of additional speaker cards shirley wiley for sure. sounds good. good afternoon. commission board and community leaders. i call everyone who came in here to speak or listen to the board of leader because that means you care about what's going on in our community. i'm here today speaking on behalf of two items. >> one is i am disappointed in the expert office staff. >> i i witness for myself and also i have someone who's going to speak today who witness for their self of how they misinterpret the people. >> i mean if you don't have the information just say no, you don't have the information. don't mislead people. and if you don't want to help them, just say let me have someone else talk to you to help you. don't just have an attitude like we have to accept your attitude. >> so i think that something needs to be done some training need to be done and revise the aigburth street staff downstairs and i talk about the staff that i'm talking about the staff downstairs when you walk in here the first people you see when you walk in should be somebody that