nbc bay area responds with chris chmura. that's our show for this week. a reminder we have a sister podcast all about venture capital. it's called sand hill road. you can find it wherever you find your audio podcast. my thanks to my guests, and thank you for making us part of your sunday morning. if you're an asbestos victim, pay close attention. billions of dollars are being paid outo people like you. we should know. we're whites and luxembourg, the law firm that already won over $9 billion for men and women just like you. that's right. over $9 billion for mesothelioma sufferers and their families. we know you're short of money, and we know you're short of time. so we fight hard. call whites in luxembourg at 917 lawyers. that's 917 whites in luxembourg. winning big for the little guy at airport. home appliance. we understand there's more than one type of family or home. that's why we carry the largest in stock selection in northern california, with a highly trained staff working around the clock to help get you what you need when you need it, whether it'

recently, consumer investigator chris chmura team tackled a pair of cases where families had tens of thousands of dollars on the line. happy friday. let's start with gene from the south bay. she told us she and her husband made a mistake paying off a $30,000 bank loan. they said they accidentally made that $30,000 payment to their credit card at the same bank. gene said the bank wasn't helping her undo the mistake, so she was stuck with a $30,000 credit on her credit card. gene contacted us. we contacted the bank. it then freed up gene's money. next, we helped derek up in the north bay. his college landlord did major roof work and put him in a hotel. he showed us a photo of what his apartment looked like there. look at all the equipment. recently, the property owner wanted to move derek back to the complex, to an apartment with three other students. even though derek's parents had leased him a solo pad, derek's frustrated family contacted us. we contacted the landlord. it then cut a deal that keeps derek put and saves his family. about $14,000. if you need us to school the company, h

i'm consumer investigator chris chmura, nbc y areaba dave's been very excited about saving big with thece lock guarantee. five years? -five years. and he's not alone. -high five. it's five years of reliable gig speed internet. five years of advanced securit. five years of a great rate that won't change. it's back. but only for a limited time. high five. five years? -nope. comcast business 5-year price lock guarantee. powering five years of savings. powering possibilities. comcast business. in half moon bay, they installed sunrun solar panels on their roof, but those panels brought an unwanted side effect. pigeons nesting underneath, leaving droppings everywhere. they sent us photos. i'm going to spare you that image. vanessa and julian signed another contract with sunrun to install $1,334 worth of critter guards on their panels. two months went by. guess what? no guards. so vanessa and julian contacted us. we reached out to sunrun. days later, it power washed the roof, installed the guards. here we are. and gave the couple a $600 credit. good work. sunrun did not reply to our request fo