they forward that to the dpa. i would say that our process has become much more fluid over time. everybody has gotten more familiar with which categories fall into the jurisdiction established by operating agreements and we've been getting complaints pretty quickly from the sheriff's office so we're not losing a lot of time in that process. >> no, i appreciate that and i think it just also ties back into the conversation we're just having about the budget and making sure the ag has the the proper staffing that we need to see the trend actually be even less for referrals because folks will know about the ag's office and they're able to do things online as we get more traction but it's still extremely new and a lot of people don't know about it so just really wanted to that's why i was kind of like a twofer to kind of highlight that. >> but yeah and i was also point out that you know once there is a greater capacity to do more investigations and we put the we put the complaint system on to tablets and those complain

gov dot org forward slash dpa and the phone number is (415) 241-7711. this concludes my remarks and i will reserve my remaining commentary to agenda items that may relate to the work at the dpa. okay sergeant any member of the public would like to make public comment regarding a line item for the dpa director's report please approach the podium. there is no public comment line item five commission reports discussion and possible action commission president's report commissioners reports in commission announcements and scheduling of items identified for consideration at a future commission meeting commission commissioner benedict thank you president elias just a few items from my report. >> first i wanted to wish my fellow commissioners member the public black history month. there's a lot of great programing happening by the city and various organizations and i'm proud that our city continues to recognize this important recognition. like chief scott said last week i was over the weekend at the chinese new year parade we had great turnout, great weather a

historically our strongest partnerships throughout the dpa have been with ucsf g and primary care.or the exact reasons that i outlined previously. >> that is largely what is measured in the qip program. as dhs has evolved their strategy to try to meet the needs of californians in core and incorporate behavioral health and substance use treatment into the qip program, this is creating future opportunities for partnership outside of csf and primary care that we look forward to. >> next slide. some of the successes around quality include the robust quality reporting and improvement infrastructure that exists within primary care at the csf g campus and with maddie. >> we've also seen improvements in cancer and colon cancer screening as well as childhood metrics in the last several years. >> we've seen a change in health care delivery that has resulted in reducing disparities in outcome for black and african-american patients for cancer screening, diabetes control and blood pressure control. >> finally, san francisco health network excels in several metrics at the state level. >> we are