. >> related to that, kristin in portland, mareen, said speak about the irs completely modernizing before the american public is modernized. my stephe's not the only elderly pers doesn't have a cellne, computer or internet. unfortunately i believe that's why progress needs to go slow and roadwaylated to that -- related to that is the question of where we are about not using the price gouging products to file taxes. that's from colin in baltimore. >> great question, colin. first of all, yeah. some jurisdictions around the world required all citizens to file electronically. that's not us. file how you want. filing electronically and selecting direct deposit is the quickest way and if you do it and there's no errors, get refund in under three weeks and we were successful in doing that in the two filing seasons i was there. but not everyone wants to file electronically or has the capacity. there's something called a digital divide. whether that's people that don't have access to technology or people that don't have access to high speed internet, you want to make sure, again, that the system i