the north shore along route 128 know the projects has been full of headaches. >> as i team reporter ryan katz shows us tonight, all that pain could have been avoided and millions could have been saved. >> reporter: along this route 128 bridge in and out of gloucester construction work and orange cones have become part of the scenery and employees have a front row seat for the gridlock. stow rei murray said the -- zoe taken a bite out of the --

cookie-flavored coffees.