story, we'll hear from veronica pedrosa who is at singapore's changi airport, but first to scott heidler, who is in surabaya, from where the plane took off on sunday. as i understand it vice president is where you are earlier today. what did he have to say? yes, he was here. first he went into a waiting room, if you will that has been turned into the crisis center for the family members, a private room off to my right. he visited with family members, he came out and addressed the media, tackled questions, reports that had been out about sightings of - potential sightings of objects in the water, in the search areas. he said that he looked - he touched on other examples of how long the process will take for them - potentially take for them to find evidence of where and how the aircraft went down. >> he said that people need to be patient. there's no time frame for this