on emergency trolleys at worcestershire royal hospital are being investigated. one of them had waited 35 hours for a bed. the department of health says it's providing billions more every year to ease pressure. nhs england says plans are in place to deal with the extra demand. beds are actually not quite as full as they work this time last year, but everyone in the health service knows things could get worse before they get better. dan johnson, bbc news. i'm joined now from our salford studio by dr mark holland, from the society for acute medicine. good morning to you, dr holland. look, syria is a humanitarian crisis, whatever the problems in the nhs, to call it a humanitarian crisis might strike the blows over the top. as you know, that is the quote from the red cross, but it does have some ability. —— validity.