on emergency trolleys at worcestershire royal hospital are being investigated. one of them had waited 35 hours for a bed. the department of health says it's providing billions more each year to ease the pressure. beds are actually not quite as full as they were this time last year. but everyone in the health service knows things could get worse before they get better. smitha mundasad, bbc news. i'm joined now from stroud by the chief executive of the british red cross, mike adamson, who's near stroud in gloucestershire. thank you very much forjoining us here on bbc news. your claim is overblown, why did you describe it asa overblown, why did you describe it as a humanitarian crisis if it is misleading as some senior doctors imply? well, good afternoon. i mean the definition of a humanitarian crisis is something that affects the health and well being of a large population for a prolonged period of time. actually that's what we're seeing in our health and social care