well, thanks, aaron. let's go to the tech world now. it's transformed so many aspects of our lives, allowing us instant access to products and services like never before. but when something goes wrong, it's a common gripe that the array of automated customer service bots on offer do more to, well, irritate than help. well, my next guest is hoping to change all of that, bringing the latest cutting—edge artificial intelligence technology to the table. so i decided to catch up with the president and the chief product officer at the tech giant salesforce. david schmaier. really great to have you on the show. and, david, i want to start with this, cos in this show, we've been looking at the billions of dollars behind the global pet industry. so i want to start by asking you, do you have pets? so, aaron, we love pets in our house. and my wife and i, we have two dogs and we just simply love them to death. and, uh, you know, to all the pet lovers all around the world, you know, we're with...