>> we went in through nordstrom. we are were at the kiosk on the apple store and went up to the apple store and went back down to the kiosk and cut the corner and by at&t. so by at&t and the apple store this is where it all happened. he was coming down from the apple store coming down, the guy who had my phone saw him. he was already shooting at this point. >> in the air. >> i asked the guy who fixed my phone. he said he was shooting the cameras. >> could you tell where he was headed? >> toward me. >> in what direction? >> i had nothing on me to protection myself and this is completely real. and it was mind boggling. >> say it again? >> mind blowing. >> this is not your first time at this mall? >> no. >> you know what it is like here, busy, peaceful. >> you have nice people.

no reports of any injuries. one report from nic robertson is that the gunman may have left the mall. the bottom line on that, we just do not know where this gunman is. and it seems clear that law enforcement does not know. ally kosek is on the phone. she is still inside the mall. explain what you first heard. >> the first thing that we heard was just a loud bang. at first it almost sounded like someone droppeding in and then there was another one and then another one and people were yelling and just started to run and it was just very chaotic. and no one knew what was going on. and then it -- we figured out that it was gunshots and someone went past my store and closed one of our doors and a few seconds later i saw someone walking past my store carrying a large gun and wearing all black.