that 31-year-old surgical intern, david addle berg reached into the president's chest and pulled the president's beating heart aside with his hand. think of that, the president's heart in your hand. they find the bullet, they stitch up the bleeding, stitch him up, send him to the recovery room where he regales the world with hilarious liners that he wrote by hand, they're written by hand in the reagan library. 1991, the tenth anniversary of the shooting reagan came here for an anniversary event and to support the brady bill for gun control, which was a big deal for reagan to do that. and they named the emergency room the ronald reagan institute of emergency medicine. >> obviously they must have changed some procedures. what -- did they do anything wrong that day? >> what's interesting to me about that whole thing is that the '70s, the secret service is realizing that the world, there are a lot of political