i think it has been pointed out already that this bill would not prohibit companies from already using existing legal tools for defamation. a more portly, there has been a lot of evidence now that we site and our testimony, that even when a company receives a bad, review the company manager affirmatively responsive that oriew, and says we are sorry thanks for the review we will problem, itthat gets better results with consumers. they believe that the manager or the company is taking consumer complaints seriously. they're more likely to trust this. this was a study about hotels that found regardless of reviews , they began to receive higher ratings and guess after hotel managers started to respond to feedback. i have heard that from hotel managers.

theory. and the economics behind us, there has long been of human economics that functioning -- effective functioning of markets depend on information. received theomists nobel prize in 2001 for their research related to what they called asymmetric information. this is exactly what is going on here. when you go to a hotel, you do not know anything about what you see. the hotel knows everything. this is a market with asymmetric information. they won the nobel prize because they shows the markets with that information underperformed what would otherwise be economic welfare for everyone, consumers in the overall economy. in particular, this and other researchers found that markets do not perform effectively, number one, if buyers cannot accurately assess the value before they buy. you go to a whole tell you not know what is going on -- if you