basically united airlines had a mistake in terms of fares going overseas. $51 to go to europe. and it was a mistake because they actually converted the dollar into the danish krona. thousands of people bought it thinking it was a cheap fair. they're not honoring it. the transportation department is looking into this to try to figure out why these cheap fares were online in the first place. >> overall, it seems the airlines are facing these fees and they're just passing them right on to the consumer. >> i think it's a great point. the fact is airlines now have seen their cost go down with the 50% sell off on the price of oil. they have not passed on the cheap fares to customers yet. people are saying your expense side of the business have gone down howcome fares haven't gone down. all you need is one airline to drop fares. >> is that part of the new business model? i see a big portion of the