to start. well, start here with me, karen. i'm a licensed humana sales agent. well it's nice to meet you karen, i'm john smith. hi john. at humana we know you're unique, so you have different needs from other john smiths. yea, i've always thought so. and together we can find a plan that's right for you. great! i go to the doctor a couple of times a year and i have some prescriptions but i'm never fully sure what's covered and what's not. with humana's all in one medicare advantage plans, you get coverage for hospital stays, doctor visits and part d prescription drug benefits all for an affordable, and sometimes no monthly plan premium. do you have any more information? sure, i'll get a decision guide in the mail to you today. they're free. finally, someone who understands the real me. your health and happiness is important to us. call or go online now to get your free decision guide. call a licensed humana sales agent today. >> sign your mail-in ballot, okay. you sign it and send it...