chris chmura. >> julie more ran says she got $40 in cloths on forever 21.com, but they didn't fit so julie returned them using a shipping label that came with the order. the address on that shipping label was to san mateo. well, a couple days later julie called forever 21 in san mateo to see if it had received her return and they said, nope, we can't find it. she said one employee told her the return address she used wasn't correct. julie was confused, she says she called the store a few more times trying to track down her return, but had no luck. so she reached out to us for help. we contacted forever 21 and it refunded julie's 40 bucks. it also reimbursed her shipping fees and tossed in a $15 bonus gift card. in a statement forever 21 said we appreciate our customers reaching out if they have a concern as we always strive to provide the superior customer service that our guests expect. so julie said her shipping label didn't have a tracking number. if you're ever concerned about