the crematoria are working flat-out and there's a waiting list. charly cruz's life has also been turned upside down. charly: we try to do the maximum per day. i've never hadad to deal with o many dead people before. >> six bodies a day, that's all this crematorium can manage. relatives are given just five minutes to say goodbye. [sobbingng >> then charly cruz has to ask them to leave. charly: we've had to harden our hearts. everything has to be done quickly. the body can't stay here long. >> it's been weeks since he's had a break. c charly: it's risky. i'm scared because i have a family, and i'm afraid i might infect them. >> a relative must always confirm the deceased to avoid mistaken identity. what enrages charly cruz is