oh, good one. move your xfinity services without breaking a sweat. xfinity makes moving easy. go online to transfer your services in about a minute. get started today. >> i'm craig melvin. >> and i am natalie morales. >> and this is dateline. >> i can't imagine to be held in captivity. >> that, just send the money. it's all they want. >> they have an american kid. a 14 year old kid in the middle of the jungle! they are thinking they hit the jackpot. >> they were vacationers turned prisoners. a mother and son kidnapped by terrorists. >> we need 10 million u.s. dollars for the release of your family. >> 10 million, from me? are you losing your mind? >> a harrowing international