public that the healthcare.gov
website will be fixed soon.
>> we've got people working
overtime 24/7 to boost capacity
and address these problems every
single day.
but even as we improve the web
site, remember that the website
isn't the only way to apply for
coverage under these new plans.
we've updated healthcare.gov to
offer more information about
enrolling over the phone, by
mail or in person with a
specially trained navigator who
can help answer your questions.
>> in the republican response,
congressman fred upton said the
website glitches could be the
beginning of even greater
problems.
>> this is more than a website
problem.
we're also concerned about what
happens next?
will enrollment glitches become
provider payment glitches?
will patients show up at the
doctor's office or hospital only
to be told that they are not in
the system?
and is the personal information
that americans provide as part
of the enrollment process really
safe from cyber hackers and