during the commotion. >> amanda lamb is live at crab tree valley mall and why the crowd reacted before knowing what happened. images on the news on the national news about mass shootings somewhere in the country so you can understand why people would react to a situation the way they did over the weekend. thousands of people streamed out of the mall, thousands of shoppers after someone reported gunshots in the food court. people tell us it was total chaos as they tried to get out. ems tells us they treated 21 to the hospital. a lot of the employees here at crab tree value mall return to work for the first time. they are still processing what happened here saturday. . >> i didn't see anything that seemed threatening. i heard all the chairs in the