and an off-duty firefighter, steven karl, was just happy to be there. he saw the flames as he was going home. he then saw a woman on the front lawn screaming her children were inside. that's when karl sprung into action, grabbed the ladder and he said things seemed to get worse for a bit. >> as i was ascending the ladder, i reached over and the ladder gave out and fell. i was hanging on the balcony and they were able to put the ladder up. we were just able to make it touch the bottom of the balcony. i helped the two people down the balcony to safety. >> karl says he's no hero. he was just in the right place at the right time. >>> a big fight broke out at the food court at the mall of america in minnesota yesterday afternoon. witnesses say scores of young people swarmed through the mall and some of them reportedly grabbed items from shoppers and kiosks. it took guards over an hour to control the whole thing. surprisingly, no one was hurt. >>> well, it used to be the