. >> reporter: amy springsteen is headed home to oregon, she says this is what's left of her maui rental when she says flames leapt onto the street. >> there was debris everywhere, fire falling down on top of us, but we got out safe. >> so far more than 20,000 passengers have fled the island since the fires began, thousands are still waiting. >> i think everybody feels safe that they've gotten into the airport and there's food because there was no food on the island. >> a lot of the seats are full, a lot of people standing around waiting for their flights. >> many travelers will still call the airport home. as airlines scramble to add extra flights to get them out. american airlines even upgraded a plane headed to los angeles with extra seats on southwest and hawaiian airlines, websites showing available flights from maui to honolulu for $19, and united airlines saying they've canceled all inbound flights so empty planes can be used to get passengers back to the mainland. >> steve patterson with that reporting, thank you, and joining us now is peter ingram, president and ceo of hawaiian