arnold: and there she goes. betty: the cruise industry raked in more than $37 billion in revenue last year, setting sail with more than 21 million passengers. what does it take to be the biggest fish in the sea? we find out from the two biggest ceo's in the business. richard: they want the biggest and the best. and this is the biggest and best cruiseship out there. betty: richard fain is the ceo of royal caribbean, which earned more than $8 billion last year. to stay on top, his company has spent $3 billion on new ships that have everything a cruiser could want, and some things they could never expect. richard: this is the next generation of cruise ships. and we are constantly striving to move the bar higher and higher. betty: royal caribbean may have one of the biggest boats in the water, but carnival ceo arnold donald says bigger is not always better, and it has the market share to prove it. arnold: we sail 80 million passenger cruise days a year. 80 million. betty: carnival has 50% of all cruising business an

arnold: that is a challenge for us.e have maybe 3.5% of the vacation-going population that cruises in a year. say here in north america, for example. the reality is that people who cruise and have cruised love it. people say, "i am going to get seasick" or "it is too crowded. i don't want to be in a buffet line with 3000 other people." all of these negative things that really don't exist. betty: when we come back, arnold donald takes me on a tour of the breeze to show me why carnival is the king of cruising. later, richard fain of royal caribbean pulls out all the stops on their latest ship. he's out to prove that in order to pull ahead of the competition, it's go big or go home. richard: i got you! [laughter] they want the biggest and the best, and this is the biggest and best cruise ship out there. ♪ betty: have you been on every single one of your 101 ships? arnold: no, i haven't been on every ship yet, but i have been on quite a few. betty: when you walk onto one of carnival's fun ships, you notice are the amusement

arnold: we have nine brands.o whether you are an adventurer or a quiet person, whether you are social or introvert, we have a brand out there for you. betty: the industry has made huge gains since the last recession. but profit margins are still in the single digits. just as it was recovering, things like this started to hit the headlines. >> get the kids. go, go. >> it was an absolute disaster and made us never want to go on a cruise ship again. betty: in the last several years the cruise industry has run aground on some very public disasters. from viral outbreaks that have ripped through ships in a matter of hours, to the devastating sinking of a ship nearly twice the size of the titanic, killing 32 people. the industry is facing a public relations nightmare that could keep passengers ashore. do these two captains of industry have what it takes to turn the ship around and sail back into double-digit profit margins? the answer may lie halfway around the world. it is all hands on deck on "titans at the table." >>

arnold donald is not convinced. arnold: there will be a lot of people who will not want to sail on quantum of the seas. that's not how they want to spend your time. a betty: you don't see it as a and betty: you don't see it as a game changer. arnold: i see it as a game changer in certain features on board our ship. as a game changer for the youas a game changer for the industry, every new ship is a game changer. quantum of the seas in the contemporary category, where people are looking for lots of activities and that kind of stuff, a mall of america type of experience. it is a game changer for that in type of experience. betty: arnold called quantum of the seas the mall of america of ships. richard: i am not going to will comment on what he said. in i think you will have trouble finding a mall on board. betty: the one thing both ceos believe, the incident that cast and a shadow over the industry is a thing of the past, and the bargain ticket that convinced passengers to set sail, a discount of 80%, may go away. rich

how did he betray arnold? mr.klater: to deal with the investigation, he was investigated after the burr conspiracy. nobody found any hard evidence. he was always able to say i have been trading with spain before. they owed me money for tobacco the old me money for this or the other. it was always passed off as legitimate. his relationship was arnold is interesting. arnold was one of the people he a hero worshiped. arnold was easily the most effective, aggressive military general. he was really regarded as a star , particularly during the canadian campaign. he became his at distant, but along came horatio gates and wilkinson transferred his loyalties. gates and arnold quarreled because they were different people. wilkinson stitched arnold. later again did the same thing with arnold was appointed military governor of philadelphia. wilkinson said he is a traitor a spy. virtually forfeiting into the hands of the british. he was a dangerous person to have as an enemy but he was very early spotting that arnold's loyalti

this is april arnold. her arrest date was august the 20th of 1997. possession of cocaine is her most severe charge. you can see she's really young there. back in that time i didn't know her, but i heard lots of stories. everybody knew when she was coming. this is where it gets hard. the face starts to change. this is probably where she was sentenced to some time, some serious time. and this was where we start to see the hard april. >> i would fight the officers. there were probably at least a dozen of them can tell you how many times they've handcuffed me to the bed, maced me, fought me. >> she came to jail being a complete and total disruption all the time. >> i just didn't care. i just wanted to get back out so i could finish getting high again. every time i'd come, all those times, i'd say, god, get me out of jail and i'll never do it again. and i would get out and come back. >> during arnold's last jail term almost four years ago she received tragic news. >> after six months of being here, my sister passed. yeah. she was 31 and she had a heart at

last year arnold offered the chance for somebody to ride around in his tank and crush something.d of cool. >> i'm sure. you'd have to have safety goggles or sutss or something. >>> up next, mike will be back with this week's perfect pet. >> and nobody gets hurt in this segment. we'll be >>> breaking news. rescue teams are on the scene of a fatal plane crash. that plane went down last night. authorities believe the single engine plane had one person on board. we have a look now from sky 7 hd. and you can see that is just a terrible, terrible crash. the authorities have not released any details other than this at this point. please stay with us. our breaking news continues on twitter. >>> coming up later today on abc 7 news at 4:00 efforts to save wildlife hurt in the santa barbara oil spill are continuing. the care a sea lion is now getting and the latest on the cleanup. >>> and what is behind some new moves to ban them? we'll have that story at 5:00. >>> right now, though, it's time for friday's perfect pet. mike is back to introduce us to some friends. >> this is jenny from the

and you, arnold schwarznegger, you got to work with arnold schwarzenegger. >> yeah. >> seth: was thatw, i was -- you see arnold schwarznegger and you're like, oh, he's the terminator and he's like this big movie action icon, governor. and then --. >> seth: by the way, still can't believe the governor part. >> i know right? >> seth: even when you said it right now i had to say that's crazy. >> i know. you wouldn't think he was as well-known or anything like that because he's just really nice and normal and super sweet. but you can't help but be a little bit intimidated. so one of the first days that we were actually working together, like, it was our first big scene together and i'm in hair and make-up and i did actually have to put on make- up to look like a zombie this day shockingly. >> seth: that's good. good day for you. >> good day for me, yeah. but i went into hair and make-up, and kerry the makeup artist, we were friends and so we were talking and i'm talking about this guy, and i was like, "i can't believe he unfriended me on facebook. this is so rude. he messed me up and he h

and i'm arnold palmer, professional golfer. know what we have in common?we talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't st

and i'm arnold palmer, professional golfer. know what we have in common?we talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't st

and i'm arnold palmer, professional golfer. know what we have in common? we talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't s

and i'm arnold palmer, professional golfer. know what we have in common?we talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't st

and i'm arnold palmer, professional golfer. know what we have in common?alked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop t

and i'm arnold palmer, professional golfer. know what we have in common?ked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop taking xarelto® without

and i'm arnold palmer, professional golfer. know what we have in common? our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin, there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop taking x

and i'm arnold palmer, professional golfer. know what we have in common? talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop

and i'm arnold palmer, professional golfer. know what we have in common?ked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin, there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop ta

and i'm arnold palmer, professional golfer. know what we have in common?alked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't stop t

and i'm arnold palmer, professional golfer. know what we have in common?we talked to our doctors about treatment with xarelto®. me, when i had a blood clot in my leg that could have traveled to my lungs. that's why i took xarelto®, too. xarelto® is proven to treat and help reduce the risk of dvt and pe blood clots. i took xarelto® for afib... an irregular heartbeat that can lead to a stroke from a blood clot. xarelto® is proven to reduce the risk of stroke in people with afib, not caused by a heart valve problem. hey, well i'm glad we got together. for people with afib currently well managed on warfarin there is limited information on how xarelto® and warfarin compare in reducing the risk of stroke. i tried warfarin before, but the blood testing routine and dietary restrictions had me off my game. tell me about it. let's see, golf clinic, or blood clinic? ooh, that's a tough one. not this time. not with xarelto®. anything else? i'll have another arnold palmer. ok. make mine a kevin nealon. really, brian? hey, safety first. like all blood thinners, don't st