welcome to "surviving health care today." >> after chris jerry's 2-year-old daughter, emily, died, jerryhio, allowing pharmaceutical technicians to require proper training and certification. emily's law was passed in 2009. chris then started the emily jerry foundation. you can go on the website and see which states satisfy their pharmaceutical technicians. >> i've always believed this. one life lost to preventable medical error is too many. and because preventable medical errors are just that, they're preventable, means logically, they should have never have happened. >> we don't want to create fear. we don't want to create hysteria. we want people to recognize that it's a great profession, with doctors trying to do the right thing, but it's a messy system. and unless you take charge of your own care, it could be a very scary proposition. >>> hospitals are among the most trusted institutions in our country, but health care is as much art as it is science. and mistakes, as you have just seen, do happen. but there is good news. the health care industry has recognized that medical errors ar

jerry brown. back to you guys. >> all right, thank you, chris.e wabnt to go to chuck todd, political director, moderator of "meet the press" as we have a big night ahead here. chuck, two things for you. number one, preview the night but more importantly preview leon panetta. this is a guy and there are just a few of them left really who is a true public servant, got into it because he believed in public service. 78 years old now. retired to his home in california. cia director, head of the pentag pentagon, white house chief of staff. longtime member of congress from california. what can we expect from him? >> look, you have the most credible, i think, people in the democratic party as far as all americans are concerned speaking tonight. right? barack obama is probably the most trusted democrat in any of the polling we've shown. leon panetta has done every job available, credibility on both sides of the aisle. michael bloomberg, another guy with credibility on both sides of the aisle. joe biden, same thing. it is interesting, tonight really is sor

newly announced vice presidential nominee for the democratic party, tim kaine, jerry connelly, thanks a lot. >> thank you, chrisnt to bring joy reid and ruth coniff back in. joy, your reaction to what you've heard. >> okay. so, chris, i'm going to start by giving you the positives. i'll go right to the positive stuff first. i think the clinton camp looking at that dystopian sort of circus that we just saw in cleveland, they looked at that presentation, they looked at some of the first three days and the fourth day with the chaos with ted cruz and then that speech that was so dark and sort of -- i don't know, this world view of the united states as this hellscape and they said, okay, we'll counter with a solid nice guy, sunny and optimistic, successful as a governor that people will like and that will say, you know what, things are pretty calm. he's a catholic, he can debate the catholic mike pence. mike pence is an evangelical catholic, very, very ultra conservative. they personally agree on abortion so he sort of counters mike pence. so that's the upside. it's somebody hillary clinton obviously is comfortable

jerry falwell will be speaking tonight. >>> a beloved father and grandfather shot and killed while filling up his car with gas. the shooter was after his car. chrisordon is live at the bp station on marlboro pike. chris? >> reporter: it happened around 7:00 p.m. and police are looking for a gunman who they say could pose a danger to our entire community and help finding him. he was filling his car with gas yesterday morning. 68-year-old alonzo jackson was shot at the pump. police say carjacking appears to be the motive for this murder. >> he was approached by the suspect who walked up to him, shot him, took his car and left. >> reporter: police released this surveillance video of the alleged gunman and the car they say he stole. mr. jackson's 2015 black dodge charger with d.c. tag df0113. they are asking anyone who has seen the vehicle or recognizes the suspect to call 911. alonzo jackson leave as wife, three grown children and grandsons. mr. jackson lived here in southeast washington about 20 years. neighbor mary shields says he was like a brother to her. >> to me, he was one of the best. i mean, if home, he would call down here and say, you kne

chris christy, newt gingrich, and mike pence is a light one. i have a feeling there's a name we haven't heard yet. >> john: molly, think about christy and gingrich. as jerry was saying, one option is to pick an option with someone who makes no harm. newt gingrich has a strong personality, donald trump how does that work saying on the same song sheet given the problems with trump so far. >> we talk about it as donald trump's decision. unlike other years, there's a lot of people taking themselves out of consideration. you see chris christie and gingrich saying they can subordinate their personalitys to his, and both of them have been doing that. and showing that they will stay on his message, which can be a challenging message sometimes. we saw bob corker has been very strongly in the mix, and then was critical of trump sometimes. if you're not willing to tow the line every single time, you lose points in mr. trump's eyes. one more name i've heard about it richard burk from north carolina. he's been mentioned, but not as prominently. who knows, trumpou and go a different way. >> and the guys mentioned have nothing to lose. gingrich isn't in office, and if i

saying, especially people now, chris, you and i are both over 35 -- >> you're going to do it, aren't you? >> just on this issue. you know who should be a hat in the ring? jerry. >> he's great. >> but why doesn't he? because of ageism. people just think -- >> he's term limited now. >> i'm just saying in national politics. he's done so much to turn around california. >> you're making your point. you won the argument. jerry brown. >> we're all individuals. some people are very, very completely together at 80 and some people aren't. reagan was in office and he wasn't. i'm sorry. that's just the truth. >> donald trump is taking criticism for his nickname for senator warren. let's watch that. >> hillary clinton has somebody, did you ever hear of pocahontas? it's pocahontas elizabeth warren. a total failure. she said she was an indian because her cheekbones were high, that she was native american and we have these surrogates, people like her, total failures. >> wow. >> i'm so tired of that. >> i thought it was funny. the first time i heard it, it was funny. lost a lot of value as he kept doing it. >> we had a piece. i am so tired of the two standards in this electi

. >> chris chmura is here to look at the cases with we have closed this week. >> we are taking calls and taking action. we helped debra, bth, and jerri each get a long overdue refund. they paid $49.49 apiece to run a half marathon in 2014. it was canceled. yet they didn't get their money back until we helped out this week $148.47 in total. robert harris had trouble replacing a brand new office chair he says began to sag immediately after he bought it. we called office depot and it quickly agreed to swap the chair and give him a $450 refund. perhaps you were watching monday when we helped oakland revoers $149 parking ticket from the city of los angeles while her car was in berkeley. after the news, keith wrote in with the exact same dilemma. we're working on that one, too. let us take a crack at your problem, 888-996-tips or nbcbayarea.com/responds. next week, we're helping put five figures back in someone's pocket. have a great weekend. >> a lot of money. thank you very much. >>> 6:25. it's a landmark change for course work in california. public schools. lgbtq history and the fight for civil rights is now going to be included in soci

chris wondolowski and david bingham from the earthquakes. they will play arsenal. english me mere league game time 4:30. >> in the next half-hour of "cbs this morning" governor jerryhia. >>> stay with us. traffic and weather in just a moment. ,,,,,,,, >>> good morning, checking commute conditions across the san mateo bridge, still slow on westbound 92. let's check the drive time right now. it's still in the red. it is approximately 26 minutes to take you center 880 to 101. but at least no accidents across the span. similar story in the south bay. no major hot spots but a lot of slow traffic. traffic jams on northbound 280 from bird and northbound 101 as you approach capitol expressway towards de la cruz. bay bridge traffic thinning out. here's roberta. >> thanks, elizabeth. always great to see you. good morning, everybody. look at this. i think this is so refreshing so inviting. i cannot believe those people at the beaches don't use their air-conditioners, socked in right there at ocean beach this morning. 63 in san jose. later today, no sunshine at the beaches. ,,,,,,,, >>> good morning to our viewers in the west. it is thursday, july 28th, 2016. welcome back to