we look forward to working with of the commissioner on a whole host of friends to improve the customer serviceerpayments. ranking member braun will submit closing remarks for the record. i want to thank the commissioner for his time today and for his public service, his willingness to step up and serve again after serving so in such a distinguished passion in his previous roles in public service. for the record if any senators have additional questions or statements to be added, the hearing record will be open until wednesday, march 27. thank you all for participating. we are adjourned.■ [inaudible conversations] ♪ host: good

use the online services it is a win-win print once they get used if they enjoy it better it's better customer out providing service tople. >> i love for you to come up to a security staff meeting. >> are great. >> a great pre- >> you would enjoy it. what you did as governor, what i did as government senior executive services really responded to us for it every two weeks, every two weeks. not justoo indicators but the actions that drive us on there's a lot of principles in there as well pre- >> rate will follow up thank >> commissioner and when to start on the question of funding. i think one of the graphics the charts you included staffing declines as a beneficiaries rise. and it says it all. as you made a reference to as wellin the testimony the president req ft. social security administration for fiscal year 2025 which is nearly 9% increase. for e years the administration has been chronically underfunded as i mentioned but ultimately this underfunding negatively de. despite this we have heard extreme proposals from some congress would consider cutting social. i will never support cuts to so

, not smallpox, in ninety-seven , she was appointed to the post of deputy head of the federal customs service customs, in the entire history of russian law enforcement agencies she became. the investigative committee will reveal the details of the case of a major leader. galina hungureev, oleg ivanov, denis novozhilov, lead the duty unit. in st. petersburg, a well-known lawyer was detained on suspicion of participation in the murder of lawyer surna rutyunov is considered involved in the massacre of rubov agent dmitry matveev. the crime itself occurred in the late nineties. at our disposal. you are filming me, please introduce yourself, a mathematical investigation into a crime of past years, the murder of matveev, one of the crimes, the issue of his arrest will be resolved in the near future. a disaster in american baltimore, where a huge cargo ship rammed a support and fell 2.5 km into the water along with the machinery. here are the terrible footage of the incident: the drivers have no chance of escape, the design falls apart in a matter of seconds. according to preliminary data , at least

colonel general of the customs service accused of exceeding official authority; according to some sourcesd with excise taxes and understatement of customs duties for some businessmen. speeches about the period from 2011 to 2019, when yagodkina worked in the main department of federal customs revenues and tariff regulation of the federal customs service of russia. according to investigators, the damage to the budget from her actions could exceed 1 billion 200 million rubles. for approximately 40 minutes, ms. yagodkina conferred with two lawyers at once, then asked the court for leniency and a postponement. meetings. she asked to give her time to collect numerous official and state awards. also thanks, as well as health certificates , she allegedly recently underwent a serious operation, confessed her guilt, but the court sided with the prosecution and sent yagodkina to a pre-trial detention center until may 26. the federal customs service has so far refrained from commenting; the agency’s website contains information that elena yagodkina has been working in the customs authorities for almo

spoke about what groundwork exists for the work of both the federal customs service and the federalervice, in particular he was mentioned, he mentioned the problem that is associated with the underpayment of import... vat and gave quite interesting figures, i will give one figure that cannot help but shocking, last year for the first time, according to china, the total import into the territory of kyrgyzstan and kazakhstan amounted to a total of 537,000 tons, to us, or rather on the contrary, to us 537, to them 546, that is for the first time, the total... import of clothing and footwear into the territory of kazakhstan and kyrgyzstan, it exceeded the import into the territory of russia, in general , creative people gathered at the federal tax service board today, for example, muse visited the head of the federal customs service right during the meeting, i suggest you listen to another fragment of it speeches. i want to end my short speech. its interactive part is taking place and the extended collegium is now ongoing, demonstrating the work of a new service called start for... than

the federal customs service clarified that a queue of 140 more cargoes had formed in front of the automobilepoint at the chernyshevskaya checkpoint, and another 25, processed by kaliningrad customs officers, were in the neutral zone. the press service of the governor of the kaliningrad region later reported that a large-scale failure had occurred in the operation of lithuanian customs information systems. and less than an hour ago , a message appeared in the telegram channel of the russian federal customs service that the lithuanian side began to accept trucks for in an hour and a half, six heavy trucks were received from the kaliningrad region; there were 140 trucks in the queue. previously, lithuanian customs reported that cars with russian registration numbers must leave the country by march 11, otherwise they will face fines and confiscation. but for cars that are in transit to or from the kaliningrad region, exceptions are made. large fishing industry oleg kan, known as the crab king, has died, but this is not certain. at least, the prosecutor general's office doubted this. about the de

the federal customs service has so far refrained from commenting ; on the agency’s website, informationa yagodkina has been working in the customs authorities for almost 27 years ; she was appointed to the position of deputy head of the service in september 2019. yagodkina, one of three women in the history of russian security forces, who rose to the rank of general regiment. 11:30 the moment of the terrible accident was captured by a surveillance camera, you can see the bus flying crashes into several cars at high speed, two of which are immediately engulfed in fire. meanwhile, the multi-ton vehicle continues to move, flies out onto the sidewalk and, without slowing down, rushes towards the stop where dozens of people and another bus full of passengers are located. at the last moment, his driver notices the danger and manages to warn the others. people leave the salon in panic. the collision with oncoming vehicles was resolved. in the amount of seven units, after which he drove into oncoming traffic and moved in side of the stop, thanks to the railing, well, thanks, apparently, that is

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[customer service rep] wait, are you a robot? 24/7 u.s.-based customer service.ve that i'm not? now. good morning, i'm stephanie sierra. the oakland police department finally has a new leader, mayor shane tao announced her pick for police chief, ending a year of uncertainty over the high profile post. floyd mitchell comes to oakland from lubbock, texas, and he served 25 years in kansas city. before that. mitchell will likely start work with oakland in may. a soggy start to the day. let's check in with lisa. how's it looking right now? >> hey. good morning. it sure is. we have a few breaks out there, but taking you to the north bay and parts of the peninsula and east bay, you can see the smattering of showers down through san mateo. two 8-80 the south bay has a break, but it's a level one system. could bring us a thunderstorm today. gusty winds, much cooler. only in the 50s today and tomorrow. a little bit of a break tomorrow afternoon. >> lisa, thank you. and thank you all for joining us. the news >> janai: >> janai: we are back now on "gma," and spring's most co

loud corruption scandal in the top management of the federal customs service. , one of the key figures of the department, the deputy head of russian customs, elena yagodkina, was allegedly caught. on issues of collection and administration of customs other payments and strict control, but as we see, the territory is vast, there are several buildings on it, and presumably the searches took place in one of these representative buildings. the official departments have not commented on yagodkin’s detention; perhaps a more concrete picture will emerge later. interrogation and operational investigative actions. tell, please, did you have investigators with you today? it is reported that the investigator is interested in her work in the federal customs service during the period from 200. insidious nomenklatura. this code is assigned to each product that crosses the border , it looks something like this: it is indicated in customs declarations or in permits, but the fact is that the code for some is difficult to classify: for one group of goods the customs payment will

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like to clarify the discrepancies between the statistics of the central bank and the federal customs servicece of payments the estimates differ from the data, for example, from the federal customs service for january, what explains this discrepancy? question from tatiana yadovina? thank you, as for imports, the dynamics of imports are influenced by various factors, including logistical difficulties, difficulties with payments that exist, sanctions, of course, in our opinion, the dynamics of imports are significantly influenced by increased domestic demand, that is, ruble demand on imports, and - now we see that the key rate in this part also... works, imports have stabilized, but the effects will manifest themselves further, alexey borisovich, in terms of imports there is a similarity, if we talk about import levels, then he if i i remember correctly, even slightly lower than it was in the first half of last year, that is , we are talking about the fact that it has decreased at this level and is currently holding, so we do not characterize it as increased, yes, but... the massive preferentia

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minsk has become the center for developing unified solutions for the customs services of the eurasian economic union. on what aspects? experts stopped, let's ask our columnist, alesya vysotskaya. heads of customs services, ias member states and experts talked about how to improve interaction so that all parties receive maximum benefits. indeed, we are talking about unified solutions within the framework of ias, the classification of individual types of goods into customs transit. more than twenty issues were considered, including the departure of goods placed under the customs export procedure. transit procedures, information interaction. probably the most important question. it can be safely noted that the sanctions did not affect the standard of living of the population, real incomes increased, pensions were raised twice in the twenty-third year, inflation remained one of the lowest among the eac countries. ziba is probably one of the examples where we persistently for say 5-6 years they knocked, talked, told us, now we are already getting the results of our this. dump trucks. they

topic around climate change and social inclusion and we have significantly changed the whole customer service. most of it is digital and much easier, both in the administration and the claims mentioned. david: as the ceo of a company do insurance people come to you and say we have a big risk that we will underwrite or do they leave you out of the underwriting business? thomas: 99% of all risks are done in the entities as it should be. there are some risks that come to me where i have to take a decision. ♪ david: let us talk about your background. where are you from originally and where were you born? thomas: germany. david: where did you go to school? thomas: near dÜsseldorf and spent all my childhood in germany. david: you are a german speaker. did you speak french as well? thomas: i learn french in school, it was my third language. i did latin, english, and french. i did not know how valuable that it would be that i learned french. david: in the united states you hear people saying i want my little boy to grow up to be an investor, a doctor or a lawyer. you never hear people say i want my l

heads of customs services, ias member states and experts spoke about how to improve interaction so thatransit. more than twenty issues were considered, including the departure of goods placed under the customs export procedure. order. transit actions , information interaction, probably the main question that was the most discussed and discussed, and that is , they took it informally, experts gathered there , put something in, signed, yes, no, this is the question of unifying approaches to determining customs value, such an instruction was given to us by the chairmen of the government in almaat, when they met and agreed upon approaches to determining customs value indices for 920 positions on ten signs of the commodity nomenclature, but this is not so much, yes, because this is approximately a third of approximately taxable imports, so we set ourselves an ambitious the task of 370 more codes to be agreed upon during march. in fact, the discussion was heated, a number of issues that even the experts who had been preparing this meeting for many weeks could not agree upon, only here at the

heads of customs services, jas member states and experts spoke about how to improve cooperation so that all parties receive maximum benefits. indeed, we are talking about unified solutions within the is framework. classification of individual types of goods in customs transit. more than twenty issues were considered, including: we couldn’t agree for a week, only here at the leaders’ meeting we managed to make decisions that will promote our integration and resolve a number of issues, without which it is quite difficult in the difficult situation around our countries to resolve issues on the border. experts regarded the closure of two checkpoints by the lithuanian side as an unfriendly step. such actions will double the load on the remaining crossings, however, at the checkpoints the employees belarusian customs will do everything in their power. the belarusian economy, meanwhile , is demonstrating stability ; three main indicators were met at the end of last year, the belarusian government said. what are the key numbers? gdp growth 103.9%. it can be safely noted that the sanctions did n

since the beginning of the year, the federal customs service has transferred almost one and a half trillionudget. this was stated by the interim acting department ruslan davidov. he noted that this year the service is recording a decline in the dynamics of foreign trade. this is due to the fall in world energy prices. let me remind you that the federal customs service's contribution plan for this year is more than 7 trillion. rub. the ministry of finance called it ambitious, but feasible. fez this year launches transportation between russia, saudi arabia and the uae. this was stated by the chairman of the board of directors andrey severilov. he noted that the company will continue to develop transportation with the african continent. the group also plans to acquire an airline with its own fleet of aircraft. as for the russian container market, fezka predicts growth of 4-5% this year. the turkish central bank raised its key rate to a record 50%. this is already the ninth promotion contract. according to the regulator, tight monetary policy will be maintained until inflation is overcome. in f

in 2023, the federal customs service transferred it to the treasury.23 billion prosecutors did not believe the king was dead. the russian prosecutor general's office considers the reports of the death of businessman oleg kan, who is called the crab king in the media, to have been staged. therefore, the trials in his cases continue. in particular, today the court upheld the claim of the supervisory agency against the fishing industry to recover a multibillion-dollar sum from him. in addition, in the primorsky territory, the regional court has reached the finish line. trial on charges of oleg kan organizing a murder. why is it so profitable for the fugitive crab king to be considered dead? andrey romanov sorted it out. decision of the primorye arbitration court. to recover almost 359 billion rubles in favor of the state looks like nothing less than a resounding victory of the prosecutor general’s office over semi-criminal businessmen, they have not paid taxes for years, were engaged in theft and smuggling of aquatic biological resources, it looks like th

minsk has become the center for developing unified solutions for the customs services of the eurasian economic union. let’s ask our columnist alesya vysotskaya what aspects the experts focused on. heads of customs services, ias member states and experts spoke about how improve interactions so that all parties receive maximum benefits. indeed, we are talking about unified solutions within the framework of the ias, the classification of certain types of goods in customs transit. more than twenty issues were considered, including the departure of goods placed under the customs export procedure. transit procedures, information interaction. probably the main question, which was the most discussed and discussed, and that is, they took it informally, gathered, there experts planted something, signed, right? no, this is a question that affected the standard of living of the population, real incomes increased, pensions were raised twice in the twenty-third year, inflation remained one of the lowest among the eac countries. ziba is probably one of the examples where for say 5-6 years we persist

they have to work on customer service.yelp reviews, the biggest rip is long wait times when they call in because vanguard does not have that much in revenue so they don't charge a lot. you got little money to work with. this is their achilles heel. the next ceo should make this their legacy, customer service and technology which is where they can improve greatly. the asset management stuff almost takes care of itself because of vanguard's brand and reputation and momentum. katie: talk to us more about who the new ceo could be. you expect an internal higher? >> greg davis would be somebody i would think of and they pointed out that he could be president. he's a good guy and he's the face of vanguard along with tim buckley and i know he would do a great job. every ceo to this point has been one of vogel's current assistance. they love to keep it in-house but because of the customer service issue and howdy market to millennials and gen y, they might want get -- might want to get someone from outside. katie: maybe they will ke

to handle large data and to do analysis and to have customer service and customer expertise, that ise. we now have ai coming in, making sure we use the unstructured data that we have them a lot of our data is unstructured and beneficiary to understand risk more. there is the third element i mentioned earlier about prevention. this is very much happening today through digital services. example, when we look at how to analyze the risk of a property relative to climate risk, we use a lot of satellite data or if we want to ensure marine transport and see where is the danger of theft and damage the highest, we use satellite data. all of this has a technological component that will increase much more. david: you look like you are in good shape, are you an athlete? if you are the head of the insurance company, you cannot be overweight. so you are underweight or trim, do you exercise a lot or run a lot? thomas: i run every morning, i do five kilometers every morning and i'm a passionate horse rider. for the horse to support you, you cannot have too many kilos. david: isn't that dangerous bec

and now it’s time for economic news: the ministry of finance called the federal customs service’s plano the budget ambitious, but feasible. this was stated by finance minister anton seluanov. by the end of the year, the department intends to replenish the treasury by 7 trillion rubles. first of all, by suppressing gray schemes for importing high-margin goods into the country goods. these are cars, equipment, electronics and other products. fez this year launches transportation between russia, saudi arabia and the uae. this was stated by the chairman of the board of directors andrey severilov. he noted that the company will continue to develop transportation with the african continent. the group also plans to acquire an airline with its own fleet of aircraft. as for the russian container market, fezka predicts growth of 4-5% until the twenty-fifth year. lithuania has stopped allowing trucks from kaliningrad region. the country has not accepted any more cargo since yesterday evening. about it. the federal customs service reports: as a result , a queue of 140 trucks formed at the chernysh

take the topic about social inclusion, and we have significantly changed customer service.ost of it today is very digital, and it's much easier both in administration and case management. david: do insurance people come to you and say, we have a big risk here, we are going to underwrite, or do they leave you out of the underwriting business? thomas: about 99% of the business is done in the entities, but yeah, there are some risks that come to me where i have to take a decision. ♪ david: let's talk about your background for a minute. where were you born? thomas: i was born in germany. david: where did you go to school? thomas: near dusseldorf, in germany, and spent all my childhood in germany. david: you were a german speaker, i assume. thomas: yes. david: did you learn french as well? thomas: i learned french in school. it was my third language. at the time i did not know how valuable it would be that i learned french. david: in the united states, you often hear people saying i want my little boy to grow up to be an investor. they want them to be a doctor or lawyer. you nev

a pfizer product. >>> every day our consumer team rescues viewers swimming in sloppy customer service. >> we throw out safe the in english and spanish. chris kamara shares recent results. >> we deliver good news for two san jose viewers matt called our embassy bay area response team after he traded in his old cell phone with the promise of $600 credit. he said two month later, no credit. his carrier stopped responding to him. he enlisted our help and we responded. we contacted the cell phone company. matt is getting $600 credit over the next two years. >>> next, all smiles from murray called our telemundo 48 respond colleagues. late in 2023 she shared pictures of her cars paint peeling while under warranty. take a look now. her ride is repainted for free. only thanks to consumer investigator arlo fernandez and his team. they stepped in when the manufacturer initially declined to cover $1000 paint job. if you have a case for our team , scan the qr code on screen right now to fill out our consumer complaint form online you can attach video just like mary did. have a great weekend. >>> b

it's a bad customer service. we need to work on that in terms of how to help them.is there a way to give them what they need? we need to guarantee safety and they pay for it. we need to speed up the process. that's what we should do, good customer service. michael: thank you so much for highlighting that. that is a key point also made in this report. it is embarrassing and frankly dangerous that the u.s. has been unable to provide the arms -- the vast majority of the arm sold during the trump administration have not been delivered to taiwan. thank you very much for making that point. jeff: bad customer service on the part of the u.s., as you say. it's important to underscore this. we are talking about china as our country's principal adversary and taiwan is the greatest potential flashpoint on the globe. you would think getting munitions, arms, defensive equipment to taiwan would be the highest order of priority for the united states. taiwan is purchasing this equipment at a premium and we are telling them 15 years in some cases, 20 years we will deliver the platfor

we need to stand out we will be able to use existing capabilities and customer service are full service make sure customers have the service. >> thank you. i love the title of this panel abusing the right tool in the toolkit. heard in those state broadband offices as well. that kind of blur in my mind. but they captured it well and i will paraphrase. we are going to focus on objectives rather than specific technologies. again and hearing within the overall goal of one 100% of unserved american families. we will continue to play a positive role with technology tf been commercially available are surging. twenty-three countries next month we have 47 states. think lots of snow. 20 million homes past 2000 families every single h week for isp partners. 800 per secondd we are now moving forward with 1.6 gigahertz per second period 18 -- 22 miles i love the last of my own because to blow that away. ten -- 12 miles it's on my roof the dog had to eat the dog food of three -- 5 miles. we can do this together with the money we have because finances are finite if we created the approach we use geogr

if a car from the russian federation is spotted on the road, the customs service will arrest it and forceto pay value added tax. car owners were also reminded that it is now impossible to cross the russian border from finland, as the checkpoints will be closed until mid-april. 4 tons of russian auto parts were tried to be illegally imported into ukraine, the state border service of ukraine reported. on the border with in poland, customs officials stopped three trucks for inspection. the drivers assured that they were transporting chinese spare parts and metal products. however... after an additional inspection , the border guards discovered 900 pieces of automobile spare parts with refiya marking. the goods were confiscated. the cost will be assessed additionally. 39 fires broke out in the podilsky district of kyiv in the first three months of this year. the number of deaths from fire has also increased, the state emergency service informed. the rescuers informed the residents about compliance with household safety rules. firefighters warned locals about the danger of fire from electrical

in the manual the federal customs service believes that the threshold for duty-free import of goods canchases of up to a thousand euros made by citizens in foreign online stores are not subject to duty. denis talolaev joins us now. denis, let ’s assume this threshold is cancelled. how much will the purchase cost approximately? the math here is very simple, the duty is 15%. today , the federal customs service joined the discussion on how to tighten the rules for russians purchasing in foreign online stores. acting head of the federal customs service ruslan davidov recalled, in his personal opinion, the threshold for duty-free imports. reduce the threshold for duty-free import of goods from abroad to the same level of 200 euros. the retailer is confident that russian enterprises have adapted to the sanctions, parallel imports have started, there are deliveries via different routes, and the retail trade association also reminds that russia has connections with belarus, and clothes, shoes, and household appliances are now being brought from there. previously in the marketplace azon and comp

it's a bad customer service. we need to work on that in terms of how to help them.is there a way to give them what they need? we need to guarantee safety and they pay for it. we need to speed up the process. that's what we should do, good customer service. michael: thank you so much for highlighting that. that is a key point also made in this report. it is embarrassing and frankly dangerous that the u.s. has been unable to provide the arms -- the vast majority of the arm sold during the trump administration have not been delivered to taiwan. thank you very much for making that point. jeff: bad customer service on the part of the u.s., as you say. it's important to underscore this. we are talking about china as our country's principal adversary and taiwan is the greatest potential flashpoint on the globe. you would think getting munitions, arms, defensive equipment to taiwan would be the highest order of priority for the united states. taiwan is purchasing this equipment at a premium and we are telling them 15 years in some cases, 20 years we will deliver the platfor

so every day our consumer teams, they rescue viewers who are swimming in sloppy customer service. >> we throw out safety lines in english and spanish. consumer investigator chris chmura joins us to share some recent results. >> happy friday. we delivered good news for two san jose viewers, matt called our nbc bay area responds team after he traded in his old cell phone with the promise of a $600 credit. well, he says two months later, no credit, and his carrier stopped responding to him. so he enlisted our help and we responded. we contacted the cell phone company and matt is now getting his $600 credit over the next two years. next, all smiles for mari who called our telemundo 48 responde colleagues. late in 2023, she shared video of her car's paint peeling while still under warranty. take a look now, her ride is repainted for free, but only thanks to consumer investigator arlen fernandez' team, who stepped in when the manufacturer initially declined to cover the $1,000 paint job. if you have a case for our team, scan the qr code on screen right now to fill out our consumer complain

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you know, you know, first hand and introduces businesses to those programs we have had that customer service and marketing i love we're talking about the capacity building i know oewd side of things too that is port of our jurisdiction making sure that all small businesses are supported outside of this building um, and i think the what we have been getting closer to as a body is trying to um, define our role when it comes to policymakersing those thing we present as part of the legislative review those were tools we came up with as the commission of how to better analyze legislation that comes to our decks and comes through city hall i think focusing on these bullet points and where we can draw um, you know, live, live and action items from those things so that's kind of where i'm wanting to make a couple of remarks on. um, i know in the past we are trying to see how to get more referrals from the board of supervisors, you know, how to get more legislation related to small business; right? maybe we need to individual commissioner introductions to new board of supervisors legislative aids the

assistant, fully a ton of as a i could replace human work as in a number of fields, for example, in customer service for finance. but as we all know from playing around with the likes of chat; gt, no matter how well develop the algorithm, it can sometimes produce complete nonsense. and you may not even notice. so and i model at st. autonomously. i'm making mistakes, could but lives at risk. take the medical field, for example. imagine an ag assisting with surgery is diagnosis or treatment. but if it gets something wrong without x but supervision patients health could be compromised. so we need to find ways to minimize the risks and as we move closer to other reasons, almost indistinguishable from humans, we might need to be rethinking our relationship with a i an a, a child might seem a little ery at 1st, but it could actually be an option for people who can't have children full, it might help parents who lost the child deal with grief, with an update to they could even rebuild the lost child as a digital entity. whether that would be ethically justifiable as another matter. but again, we need to th