speaking customers. >> yes, thank you very much. i will definitely take that back. those are great suggestions. >> thank you very much. no commissioners, no comments or questions? anyone who would like to comment on item 3, please get in the queue and press 10. could you please check to see if there are any speakers waiting. >> there are no callers wishing to speak. >> thank you very much. public comment is now closed. we don't need action on this item. it is informational. madam clerk please call item 4. >> item 4. consideration and approval of the proposed lafco budget for fiscal year 2020-2021. if there are any members of the public to speak please press 1 and 0 now. >> bryan goebel, i believe you have a presentation. >> i do, thank you madam chair and good morning, commissioners. i hope you are coping well during this crisis. thank you for your leadership right now. i do have a presentation this morning on the lafco budget. today i am proposing a status quo budget that is based on the latest city projections of a growing deficit

speaking customers. >> yes, thank you very much. i will definitely take that back. those are great suggestions. >> thank you very much. no commissioners, no comments or questions? anyone who would like to comment on item 3, please get in the queue and press 10. could you please check to see if there are any speakers waiting. >> there are no callers wishing to speak. >> thank you very much. public comment is now closed. we don't need action on this item. it is informational. madam clerk please call item 4. >> item 4. consideration and approval of the proposed lafco budget for fiscal year 2020-2021. if there are any members of the public to speak please press 1 and 0 now. >> bryan goebel, i believe you have a presentation. >> i do, thank you madam chair and good morning, commissioners. i hope you are coping well during this crisis. thank you for your leadership right now. i do have a presentation this morning on the lafco budget. today i am proposing a status quo budget that is based on the latest city projections of a growing deficit

stations and can communicate directly with their customers. treating the customer like a friend is a lot of work for marketing teams friendships need to be maintained and large fashion brands use influencers for this millions of people follow them is what. influencers their choices shape trends which is why many get paid by brands to promote products unlike stuff commercials influencers aim to come across as giving tips to friends. kylie jenner and kim cardassian are masters at the skill each has more than $150000000.00 instagram followers. i reach that huge is attractive for companies but that's not the only reason why influencer marketing is booming. friend community brand communities like the brand or labels in influences share their experiences both good and bad and that creates a sense of emotional proximity trust and credibility how. it an influencer fair and hamburg companies here are looking for new ways to reach customers by triggering emotions through social media. their influence if affords you sort of follow an influencer through t

i like the customer with me during the appraisal. i want the customer to know that what i'm doing is fair. if i take them around the car and i point out the defects with the car, or the imperfections with the car... when these lights turn yellow, you can get this replaced. it costs 300 or 400 bucks. then when i give them a number that's lower than what they originally thought it was gonna be, their expectations are probably more in line. they're less surprised, and they feel like you're hiding less. i would rather ask these questions with them. make sense? >> i like that. i like that approach. >> you too? last year, car cash generated over $13 million in revenue. that's $13,500 per car, since they bought 960 cars. if jon followed my process and took the customer through the appraisal process, he would be able to buy cars for 5% or 10% lower than he's paying today. that's about $1,000 a car. $960,000 a year, without buying one more car. when you leave somebody in the office, the level of anxiety that's happening, as you sit there, as

then custom.ary: that's what we are. lemonis: you're not any of the first two. mary: i just feel like we're custom and high-end, and i kind of want to stay there. lemonis: all right, i'm gonna take some time to just kind of look at this. steve: okay. lemonis: i'll see you in a little bit. -okay. thank you. -steve: thanks, marcus. lemonis: today, i'm meeting the graftons at one of my favorite restaurants in miami, joe's stone crab. i have a lot of good memories here, and hopefully, after today, i'll have one more. do you feel like your business is run right today? esteban: no. [ laughs ] lemonis: your dad said no pretty quick, didn't he? steve: well, no. there's always room for improvement. lemonis: you know, generational businesses sometimes don't succeed. second generation has a failure rate of 60% or 70%. third generation has a failure rate of 90%. mary: wow. lemonis: and so it's always very dangerous for me to think about investing in "a," a cyclical business, which is the furniture business...

have been customers years and years the person said therapy customer. dagen: for decades. maria: that is why community banks need to get money to community banks can be bigger players main street lives i was saying that person opening the studio 2 nail salon they are going to get money from

others are cautiously welcoming customers. cnn's martin savidge has more from atlanta. >> reporter: the governor of georgia allowed the businesses to open. but he also understood that the final decision rested with the business owners. and by the end of the first day there were mixed results. for instance at the shopping center where we are now there were about four businesses that could have opened but in reality only one of them did, the hair salon. and it was definitely not business at usual. in fact, it was business unusual. it was a strange vibe to the day. for instance, many of the hairstylists there were dressed up looking more like people in the medical profession. there are extreme safety and sanitary measures that they have to follow. social distancing makes the whole situation feel strange as many of the customers have to wait outside and wait to be called in. and there were a lot of businesses that didn't open because their owners said they were afraid, they didn't think it was the right time, th they were worried

a scary moment for customers at the walmart stores. police are on the scene of an officer involved shooting that touched deadly. police were called just before 3:30 this afternoon drawing a huge police present. police say an officer confronted a man who witnesses say was waving a bat and threatening people. that's when the officer open fired killing the suspect. we'll have more on this developing story tonight on the 10:00 news. >> and now to the latest on the coronavirus. california has now secured more than 11,000 hotel rooms to help the homeless safely isolate during the pandemic. and much more will soon be available. >> we had a goal a few weeks back of identifying 15,000 hotel rooms that would be made valleyable as a subset of our larger strategy, homeless strategy to get people off the street. i'm pleased today to announce a milestone that 10,974 hotel rooms have been procured. >> speaking at a present conference today in campbell, governor newsom said project room key has secured thousand of hotel rooms many of them through an a

biggest not the customers for intel processors. apple switching away from intel processors tells you everything you need to know about the status of the intel cpu business. apple feels like they found a better replacement. it is significant from that perspective, for sure. emily: how long do you expect the transition to take? take to getwill these new chips in place and the computers on the market? transitionle did the to intel processors, it took about a year and a half or two years. i think this will take a little longer. jobl still does a better than apple potentially would on the high-end. start seeing will in the first half of 2021 transition to products like macbook air. emily: what does this mean in terms of apple's bottom line? we are waiting on the new phone later this year that you reported on. talk to us about how these devices shore up the overall portfolio strategy. mark: this is very important to of having muchy stronger control over its own ecosystem. they really want to build everything on their own. you can see tha

all of our grid customers is more than $100,000 in revenue has come up. this perpetual question at this point a little puzzling for us, that at some point microsoft is going to kill us another sense they have to be frustrated at this point they have 250 million office 365 users, announced an increase in growth of teams to a little under 30%. after three years of bundling it, preinstalling on people's machines and insisting administrators turn it on forcing users from skype to teams, they have 29%, which means 71% of the users have said no, thank you. >> hey, stu, it's jon fortt. good to see you. i wanted to ask you more about that competitive dynamic, because in some sense it's the classic best of breed versus large incumbent battle, but i think it's hard for us to see and understand sometimes how you view the competitive landscape and the path to the customer right now when so many customers are now aware of the need for a product in your category, what's your approach? what's your strategy for converting customers and just in general continuing to grow

and our customers' customers so they have access to that technology. >> you are active in m&a, you have billions of dollars that you invest as intel. does this change the way that you invest and the technologies that you see as being key for the future >> you know, i think right now the last -- you've heard us talk quite a bit about the market that we see today, the market that is much bigger for intel than its ever been, the -- in a world where we characterize everything increasingly looks like a computer and again, whether it's the network in a 5g world, whether it's our connected devices, whether it's in the office or working from home, whether it's an automobile or whether it's a factory, increasingly everything to us looks like a computer so the needs and the investments for us is we've expanded the market that we're serving and investing across a multitude of architectures and platforms so that we can bring commute technology to more and more devices in an increasingly interconnected world. >> finally from the position where intel sits and as you said you're all around the world,

same for a customer. customer comes into a store and get ill it's very difficult to tie that illness to that particular office or building or workplace. but, if the employer does not follow those osha guidelines we talked about earlier, and they are negligent, then there may be a cause ever action that an employee can use to file a lawsuit against the employer. >> what we just showed there was specific to georgia as businesses open over the weekend. page pate always great to have the clarity. thank you for being with us. >>> an emotional night at the nfl draft. how one pros text realized his life long dream after dealing with an unspeakable tragedy. >> all of us stuck at home are trying to make our food last. how long should we keep our are leftovers around. >> first step take a close look at the ingredients and the smell test doesn't always work. for sweet treats most pies should be refrigeratoredaed especially with a milk, egg orcus standard filling. once in the fridge keep them cool for two days. says

and by the way, we're only going to do it to our existing customers.nd as we look at all the people who want loans, we'll give it to the people who need it the least, because those are the least risky. but the banks are doing it exactly the way the program was designed >> and then you've got situations where you fill out an application, the guidelines change overnight, you wake up in the morning and you've got to do the application all over again i'm curious, i mean, what remedies can we do at this late stage and do you have any intelligence as to how much money is actually being cut in the form of a check from the bank to the business that's one metric that we at cnbc have had trouble nailing down >> i can tell you of 33 companies that i'm directly involved in, one of them has their sba number and their sba number, i was reading an email from the banker just this morning. and he said, well, we have the sba number, i'm not quite sure what that means. i don't know if we'll be getting you anything more. we'll be getting you your documentation as soon as

as is this trader joes, one customer out, one in with a maximum of 50 customers in at any one time. deputies estimate 90% of businesses are in compliance, but this liquor store is not. we went in with joe delgado who told the person behind the counter where they're not in compliance. no health department guidelines posted on the window, no markings inside or out showing the recommended safe distance between customers and no barrier to protect customer and checker from each other. >> most stores have a shield in front of you, so that it protects you and the customers. >> this customer agrees. >> everywhere. >> now they do have the authority to issue citations if some of those businesses aren't following the health department guidelines. up to this point they haven't done that. they've come close, but they haven't done that, they'd rather use persuasion than seeming to come on heavy handed. >> eric thomas, abc 7 news. >> a new information from top health experts shows that black americans are being hit disproportionately hard by coronavirus. what do the numbers look like here or are t

but now, families are the target customers.because in a growing number of households, both partners work and laundry doesn't get done every day. people see going out to do laundry as a way to actually save time. and the look of the modern laundry is much more inviting. washing machines are state of the art, equipped with many functions. you can wash and dry your clothes in one of these at the push of a button, a task that would probably take three hours at home is finished in about one hour. the machines can also handle big blankets and down duvets that don't fit easily into home washing machines. they also clean away pollen and mites, good for people with allergies. >> translator: it's so fluffy now! i think i'm going to be a regular customer. washing here is addictive. >> reporter: one operator is tapping the latest technology to attract customers.s. it offers an app that lets you reserve a machine ahead of time. there are also security options if you don't want people to see what you're washing. a click makes the machine win

to protect workers, and other customers. workers were told to wear a mask last week. they are also required to have the temperature taken at the start of their shift. anyone running a fever above 100 is sent home with pay. >>> nationwide unions are calling for more safeguards to protect grocery store workers. as jesse gary tells us the unions want shoppers to do more than just wear a mask. >> reporter: as the weeks have passed, the grocery shopping experience has seen dramatic changes, in san jose, sanitizers, splatter shields, face masks and gloves are akin to the four food groups but well santa clara county is a leader in the state, a national survey of 1500 grocery workers over three days reveals significant fear over catching covid-19. >> the fear that we feel here is absolutely real. we are worried about catching the virus and possibly taking it home to our loved ones, you know what i mean? >> it's like russian roulette. the trigger is pulled a lot of times for the chamber is empty. you just never know when that chamber

stores will now allow no more than 5 customers for each 1,000 square feet. target is also limiting customers starting today with additional store entrance waiting areas. costco made similar changes that began yesterday, while safeway asking shoppers to wait their turn through the aisles with one-way signs inside its stores. people are staying at home across the country as nearly everything shuts down but just about everyone has to brave the trip to the grocery store. diane masicedo with how we can protect ourselves. >> reporter: we can't avoid the trip to the grocery store. how do you stay safe while shopping? dr. bazia said bring your own bag. >> the bag you bring in, one less thing. >> reporter: wearing something to cover your face, which falls in line with new recommendations from the cdc. another tip, leave the family at home and your phone in your pocket. >> keep it down to you in the grocery store or designate one family member to do so. our phones, we are on them all the time, but they are a vector for viraltransmission. >> reporter: while shopping, w

erik: i pass delivery cost on to the customer. i charge the customer $20.emonis: so, customer gets two deliveries a week. erik: two menus per week. lemonis: so, on a monthly basis, they're spending $160 on delivery expense. erik: not necessarily. it could be a little more. new york, for example, it's anywhere from $61 to $82. -lemonis: per shipment. -erik: right. lemonis: in order for fuel foods to be successful, they should be focusing on the business in their local market. shipping food thousands of miles away is a terrible idea. what's a typical customer? men? erik: we have more women that are interested in the program. it's about 65/35 women to men. but the men are gonna stay longer than the women. lemonis: why? erik: women are a little more emotional than rational, -as you know. -lemonis: women are what? erik: more emotional than rational. and, you know, a female client is gonna have a lot more issues. they're gonna sit, they're gonna look at it, they're gonna go, "oh, i don't like the presentation on that one you sent me." lemonis: well, that's good f

they are not making anything on those customers. they've given 6 million customers plus currently paying no personal overdraft or personal banking charges 6 million. barclays is doing as much self-help as they can. the market has taken them down from 175 up to 80 p. when you've got major banking customers such as british airways, they may have no relationship as well huge sways of the economy taken out, when you are going to lose 25% of the ba work force you've got millions if not billions of pounds of impairments, banks can't just offset that and the mortgage holidays and the no overdraft fees, the fact that they are keeping credit longer. the good news is the self-help and the trading from the investment is working well at barclays the bad news is -- and i thought he was very graphic about it two tsunamis you've got to cope with two tsunamis i'll go back to b.a. again the ceo of that company has given up on imparting the furl owe scheme he said this isn't going to be months this is not third quarter. this will take us years to get

customers. there is a threat. >> reporter: police say the officer that fired the fatal shot is a 25 year veteran of law enforcement. he has been put on administrative leave which is normal under these circumstances. >> we know if the store is still closed or will remain closed at least for tomorrow? >> reporter: what i can tell you is right now as i speak, the store is closed. police initially told us it would reopen after police concluded their investigation. police thought that would take about four or five hours. of course, it is running longer than expected. we don't know precisely when the store will be open, but certainly after the investigation has concluded. >> thank you. >>> we are also following the latest developments of the police shooting. you can stay up-to-date by downloading our ktvu app. it is free in the app store. >>> number coverage of the coronavirus pandemic. california have reported 87 new deaths bringing the total number of deaths to 1948. the state now has really 31,000

beyond that, we stand ready to serve our customers. the official program coming down the line, so we're ready to serve our consumers and businesses. we will continue to help anybody that we can. pres. trump: thank you very much, charles. ceo noahids bank wilcox. noah: thank you, mr. president. minnesota,northern we are all going through unprecedented times. [indiscernible] standing shoulder to shoulder with small business customers. reinvesting -- despite difficulties during the first couple days getting into the system, some banks -- it had an impact on small businesses. toworked through the weekend do as much as we could for those who qualify. and for those who want to keep those on their payroll working, in a strong underlying economy. that means that those banks have been locked down, unable to serve their communities. -- we have all 110 of those banks. -- part ofteadfast -- i want toaining thank you, miss to president, secretary mnuchin, administrator carranza. are creatingses these. if we need to expand the amount has done so exp

customers. we'll explain.rs. we'll explain. people are surprising themselves the moment they realize they can du more with less asthma. thanks to dupixent, the add-on treatment for specific types of moderate-to-severe asthma. dupixent isn't for sudden breathing problems. it can improve lung function for better breathing in as little as 2 weeks and help prevent severe asthma attacks. it's not a steroid but can help reduce or eliminate oral steroids. don't use if allergic to dupixent. serious allergic reactions can occur, including anaphylaxis, which is severe. tell your doctor right away about signs of inflamed blood vessels, such as rash, shortness of breath, chest pain, tingling or numbness in your limbs. tell your doctor if you have a parasitic infection and before stopping any asthma medicines, including oral steroids. du more with less asthma. talk to your doctor about dupixent. and sometimes, you can find yourself heading in a new direction. but when you're with fidelity, a partner who makes sure every st

pete: i created a state-of-the-art customer lounge. lemonis: where are the customers?t did it cost to build out this whole room? pete: close to half a million. lemonis: come on. so, like, that granite, how much does that cost? pete: they were about $25,000, the four. lemonis: and all this movie stuff, how much is that? pete: tvs are about $15,000. the seats are $25,000, $30,000. lemonis: pete, why? how does any of this help you sell cars? pete: i made this store to be the place where you want to hang out... lemonis: i don't want to hang out. i just want to buy a car. pete: ...to have the best customer experience anywhere in the united states. lemonis: pause. in all the years that i've been making the show, i don't know that i've ever seen anybody be as reckless and as irresponsible with money as pete athans was, and rather than continuing to belabor the point of what a mistake it was, the money was spent already. now the question is, how does the business actually take this overly done facility and get some inventory? what'd you pay for the building? pete: $1.875 milli

wers t we, the people, the customers, the owners have toadapt. we can't look for complete control of the government to run our life every day somehow people want to get going. i think the process, somebody has to take the risk and try to move the ball rolling forward. >> willie, i'm wondering how you manage the process with employees and with customers there's some employees when you bring them back in, they're going to be on the payroll again and means there may be some benefits they're not eligible for that's going to require a lot of communication from you, also if opening up does have negative health consequences it's probably going to take at least a couple weeks to see those. what's your plan both in communicating to employees and on watching the results to see if it really is safe to open up more and more? >> so priority number one is employee safety and then guest trust. so employees, we stay connected to them on a daily, weekly basis through great delegation, management, systems, infrastructure so all of that is in place so for me to ope

customers with additional store entrance waiting areas. costco made similar changes yesterday. safeway is asking customers to wait their turn with one-way signs in stores. >>> denny's will offer drive-through grocery service. home kits to cook denny's items through de onlinend bythive-roh, 21 restaurants will participate. >>> people are staying home across the country as nearly everything shuts down but just about everyone has to brave the trip to the grocery store. reporter diane massateto. >> reporter: millions of americans are staying home but one outing many can't avoid, trip to the grocery. how do you stay safe shopping? >> keep it down to you going or designate one member to do so. our phones, they're vector for transmissions. >> reporter: wipe down start, keep distance from others, touch only what you need, use hand sanitizer, look for prepackaged options. >> when it comes to produce, rinse with water. if you want to be extra careful, peel before you eat. >> reporter: but concern is growing for grocery workers. many stores like walm

we provided that convenient access to our customers.ause of a lot of off premise infrastructure but also e-commerce. almost 50% of our business currently comes from e-commerce. we have a strong presence there as well. because of those aspects, our business is slowly coming back, but still has a long way to go. david: as i understand it, an area is mixed distribution -- distribution,d some are franchises, some are not. are you giving some delays in the payments due, helping in the cost for protective equipment, what are you doing for the franchises? niren: we had this mindset of working together as a family. we have a fantastic relationship with our franchise partners. around the start of the crisis, we offered deferment for some of the royalties and fees so they had enough time to get their businesses back in shape. also working closely with them through the whole process of what is the best way to respond to the crisis, and now plans to reopen the business with our partners. david: what are your plans to reopen the business? state toit

they will have to wait for perhaps 10 to 15 minutes we put a table in a chair outside that the customer can sit in the sun and read a magazine while they wait or. buy ins our land shops with more than 800 square meters of space can also open if they're divided into separate areas that means big department stores can return to business in saxony customers are required to wear a mask and today bavaria has followed suit cloth masks will be mandatory there in shops and on public transport from next week the lack of a single set of rules for all of germany has irritated some pretty much i would like to see standard rules for retailers across the whole country and i would prefer the rules to be implemented immediately in the different states with that germany's retailers are optimistic as they emerge from the lockdown they hope that customers will come but that business will not lead to a surge in infections. now germany has stressed that digital solutions will be needed to help prevent the spread of new infections in the coming months but germany has often led behind the e.u. countries when

, we never need to go to the customer premises.t the same time we have a digital agent that can help install. we're ramping up to come to the same volume of installation without going into the home. this is the benefit of the pandemic you need to innovate, and our frontline employees are fantastic to find these ways of innovating them. so we're going to continue to push for fios in the footprint we are we know that's the best service in the country we'll continue to serve our customers and continue to expand the footprint in the footprint we have. >> yeah. fios in a box. we were talking earlier on the program about innovation that's an example of it. i want to come back to 5g. i understand you're getting the herm permitting and spending the money you need to, but the hand set question people can't go to the stores and buy them it's not clear where apple is going to be in terms of the transiti transition i don't understand why you're confident people are going to upgrade, especially given the economic pressures that people are under

our customer base. marcus stores are, have a little stronger average sale value on the other side. a little bit higher ticket item. melissa: interesting. a little higher ticket item. very interesting, ben. thank you so much. fascinating business. congratulations to you. somebody doing well in this economy. good for you. connell? connell: very good, "fox business alert" now as we look back on facebook one more time for you. the stock remains higher by just about 10% now in after-hours trading. revenue was better than expected. even though there was a slight miss on the quarterly earnings per share that has not been the focus certainly for investors. this steep decrease reported in advertising revenue for the month of march but everybody knew that would happen because of the pandemic. there are signs though, face back says, of stability in the advertising and its revenue related to advertising and that's reflected, it says first three weeks of april. had nice surge in daily active users. nice after-hours

but the movement is away from the commercial customer, more towards the residential customer. from an economic point of view, candidly, while that may affect the number of hours we sell, it doesn't affect our profitability too much because the residential customer is a higher margin customer for us, but time will tell. as this plays out, the sustained level of economic impact will eventually creep into payment patterns and things of that nature. liz: so what do you do, ralph, when you have a lot of small businesses who have zero revenue and they can't pay their bill? are you giving any kind of buffer or leeway for them? >> so we have committed to residential customers that we will not shut them off and we will work with them in restoring their payment once they're back. at present we are doing the same for small businesses but we have not committed over the long term in the case of small businesses other than to work with them to help them gain access to various government grant programs that are available to them. but we were i believe the first utility to suspend all shutoff

they are open for customers to come in for takeaway in china.stores have limited seating so that we can enforce social distancing. one of the differences between china and the u.s., in the u.s. pre-covid, over 80% of customer occasions were for takeaway. so the u.s. consumer was much more on the go, so we think opening in the u.s., we are going to get a very significant result. ,he positive news is every week we see continuous improvement in china as we monitor and adapt. we turn the dial up slowly and start to open up limited seating, and other services. we are very optimistic that by the end of may, early june, we are going to have a much better perspective on how quickly this is going to recover. you have any projections on how the overall state of the economy and the employment situation might affect consumers coming back to stores right here in the united states? we now know evidently -- we now know officially we are in a recession. is this going to put downward pressure on your volumes? kevin: we have gone through recessions in the past, a

are are obviously really angry a customer is actually suing united airlines how's that going to work out middle it's actually a class action lawsuit it's a real david and goliath moment here for united and this could be the start unfortunately too many lawsuits against these airlines adding them even more debt now the man suing jacob rudolph he's a minnesota cop who says that he paid more than $1500.00 back in january for 3 plane tickets and even after the department of transportation reminded airlines that they had to refund its customers rudolph says that they still didn't pay and only gave him travel credit within a year of the original travel date now a spokesperson for united airlines declined to comment on the lawsuit except saying that united is proud of the role and company employees are playing during this crisis and they continue to operate in nearly every domestic destination reporting in washington fair and fronsac r.t. . and elsewhere around the world japan has declared a month long state of emergency in tokyo and 5 other prefectures that continue to see the number of in

support your local business, make it safe for your customers. get theer that we can next step, the more employees we can hire, the more customers will be there and the closer we get to something that will remind us of the texas we were and will be again. thank you, god bless you. the most important part of this team is you, the people of texas. thank you. >> speaker? >> thank you. today is a big day for texas because we get to take that step and in taking this step we see what the governor has laid out, a great strategy. the step continues to have us be compassionate and concern towards each other, patient as businesses open. we know that with limited capacities, we will have to show patience for those trying to get in with us. we are not there, but we are on the way to getting there. we must continue our social distancing. we must continue our consideration of others. we must remember that we may not find ourselves as vulnerable as others, but we have compassion for the most vulnerable in society. vulnerablehe most are dying at a more high rate

>> tell you, our customers were so happy to be back. we have some of the greatest customers in the world. i think i've got the best job in the world, because our associates and our customers are just phenomenal. they are part of our family, it's almost inviting them back into her home again. and even though we are at a distance, you see all these pictures of people standing apart in front yards and stuff like that. it's similar to what was happening in our restaurant yesterday. people were just happy to come back and see their waffle house family. were certainly heat happy to see her extended family. there is a lot of gratitude by our customers for us being there for them. >> bill: well, you've been at this company for almost 28 yea years. did you have reservations about moving forward now? where's your head on this? >> so, i've spent almost all my time these last six or seven weeks in a restaurant talking to her people, talking to our customers, interacting with everybody. of course, we all have reservations, and we want to make sure t

sustained long-term increase in the theshhold to customers buying online. people will go back to restaurants and more of a calming at the grocery level, but i think online this is going to be a big accelerant for the industry going forward and it's really forcing most grocers today to kind of look at their infrastructure and it's a great opportunity to test new ways to serve customers even though super challenging today there are big opportunities to pivot the way they serve customers in the past >> so jason, it's dominic here, one of the things, i mean first of all i don't use a service because for me, i've been the one in our household who gets sent out to the grocery stores and i go out for the supply runs, i control everything about what i can do. i bring wipes and wipe down everything i touch, i bring it home, i try to clean it as best as i can having somebody else do that for you brings a lot of variables into the equation about how clean your food is, or how safe it is and everything else. how do you address concerns about food delivery for people wh

we're gonna let our customers tell us if we've gotten it right. need to get rid of excess inventory, make time-saving changes, and i need to organize what's left. in order for that to happen, i need to put in the right system, like a bar-coding system. this building looks terrible. maarse has a viable product here, but, in order to make it good, we need to display it to the customers in a way that's appealing. they need to see it, and it needs to be presented in a less-cluttered, less-disorganized manner. the entire store needs to be re-merchandised. we're gonna become profitable together. so, marina, you have something you'd like to say? >> i am extremely excited to see what's gonna happen. and the fact that we are gonna honor jacob's name is extremely close to the heart. >> hank. >> um, i don't know. i'm just excited that we're gonna actually live up to the legacy that they began. >> that you began, your family. >> that my family began, yes. >> okay? so let's go get to work. thank you. what i want to do is have you guys understand what i think i

there's that concern and the question about will customer comes back. i spoke with a restaurant owner yesterday who called this essentially like a soft opening. he said what he's doing is opening his doors so he can keep some of his employees on payroll but he acknowledged he runs a small pub so it's going to be difficult for people to come in. he may see a few usual consumers but not the usual crush of business. and with the spacing guidelines, he's not going to be able to serve as many people so that's really going to impact his bottom line, stephanie. >> all right, blay ne, thank yo. >>> let's go to tennessee. allison barber is in cleveland. that diner behind you opened two hours ago. i wouldn't say crowded, but what does their new normal look like? >> they've had a relatively good trickle in this morning. a lot of regular customers. they haven't seen in weeks finally coming back. but while the staff is here, most of them wearing masks today, the restaurant is not operating at full capacity. if you take a peek inside here, they've taped off some of t

to help, we're giving our customers up to 90 days to make their first payment.line from the comfort of your couch, and get your car with touchless delivery to keep you safe. and for even greater peace of mind, all carvana cars come with a seven-day return policy. so, if you need to keep moving, we're here for you. at carvana-- the safer way to buy a car. it means being there for each other. that's why state farm is announcing the good neighbor relief program we know our customers are driving less, which means fewer accidents. so state farm is returning $2 billion dollars to auto policyholders for the period ending may 31st. and we'll continue making real time decisions to best serve you - our customers. because now, more than ever, being a good neighbor means everything. like a good neighbor, state farm is there. >> bill: well, they traded and they did it. the first ever virtual nfl draft starting off without a hitch. cincinnati bengals, my bengals took lsu quarterback joe brewer in the overall pick. now they need some offense to help him. he was now the only qb