. >> mark ys by the time he filed the lawsuit, transunion unmixed the file but experian and equifax hadt. >> importantly is that they fixed it for good. >> asked the credit reporting agencies to talk about them, but all told me they do not commt on legal matters. lisa's problem is solved but what about the big picture? >> this is so common there is a name for it. called a mix file. >> national consumer law center attorney tellse usually social security numbers aren't the same but still close. she says it shouldn't take an attorney to sort t. >> once she started disputing she was not the other lisa, then, the credit reporting agencies should have been able to correct this. >> which brings us back to lisa. >> i never had to hire a lawyer for anything in my life. and if i hadn't i'd still be fighting this. absotely. >> i attempted to reach out to the other lisa marie but i received an e mail saying i have no idea who you're talking about but this has nothing to do with me. coming up a warning about those new laundry pods. >>> nasa signed a lease to have a private company make over moffett

. >> mark says by the time he filed the lawsuit, transunion unmixed the file but experian and equifaxt. >> importantly is that they fixed it for good. >> i asked the credit reporting agencies to talk about them, but all told me they do not comment on legal matters. lisa's problem is solved but what about the big picture? >> this is so common there is a name for it. called a mix file. >> national consumer law center attorney tells me usually social security numbers aren't the same but still close. she says it shouldn't take an attorney to sort out. >> once she started disputing she was not the other lisa, then, the credit reporting agencies should have been able to correct this. >> which brings us back to lisa. >> i never had to hire a lawyer for anything in my life. and if i hadn't i'd still be fighting this. absolutely. >> i attempted to reach out to the other lisa marie but i received an e mail saying i have no idea who you're talking about but this has nothing to do with me. coming up a warning about those new laundry pods. ( siren wails ) ( pop music playing ) ♪ when you're ready

mark says by the time he filed the lawsuit trans union had unmixed lisa's file, but experion and equifax, they fixed lisa's credit for good. >> i asked the credit reporting agencies to talk about this and that all of them told me by e-mail that they do not comment on legal matters. lisa's problem is solved. what about the big picture? it is called a mixed file. >> usually the social security numbers are not exactly the same, but still very close she says it shouldn't take an attorney to sort these cases out. >> once she started disputing that she was not the other lisa, then the credit reporting agency should have been able to quickly correct this. >> which brings us back to lisa. >> i have never had to hire a lawyer for anything in my life , and if i hadn't hired a lawyer i would still be fighting this. >> i received an e-mail from the other lisa marie saying i don't know who you are talking about, but this has nothing to do with me. if you have a consumer issue or want to watch any of my president ares go to abc7 -- of my reports go to abc7news.com and go to the 7 on your side page. mi