hairston with fire commissioner for 12 years until his retirement in 2004. he also served as an on air safety expert right right here on cbs-3. harold hairston was 76 years old. >>> well, they have made rockets and spaceships and now nasa has made an asteroid. >>> see for yourself up next, plus they spend millions in luxury apartment but they say, they are building is leaning, see more of the video some residents say proves their point. >>> taking a dip sky-high would you go swimming in the glass bottom at the top of the building. i wouldn't. we will tell you where when we come right dangerous thing. when i come home and dinner's not ready i go through the roof. grab 'em by the p*á*á". when you're a star, they let you do it. you can do anything. more accusers coming forward to say they were sexually assaulted by donald trump. i'll go backstage before a show... yes.. and everyone's getting dressed. donald trump walked into the dressing room while contestants, some as young as 15 were changing. standing there with no clothes. you see these incredible looking w

harold hairston was the first african-american firefighter. >> with pride, dignity and respect. this is the way firefighters honored former philadelphia fire commissioner harold hairston. >> beicommissioner hairston was great commissioner, every member of the fire department felt they were a member of a larger organization. >> reporter: today that organization gathered to pay their respects to the man who looked after them for 12 years as police commissioner. >> equipment and training was paramount within the fire department. he wanted to make sure that every firefighter came home at the end of the day. >> reporter: the 40-year veteran of the department phwas philly' very first african-american fire commissioner, bringing a new sense of pride within the ranks. >> when he became fire commissioner, he put a spot light on the fact that i could become a commissioner. >> reporter: he met with business leaders to make sure that everyone had a smoke detector in their home. >> there's smoke alarms in hundreds of thousands of homes throughout the city. >> reporter: a city he dedicated hi

hairston for helping me out of that. >> also an email marick sent was copies of three other vets that also didn't know they didn't have to pay a fee. for more on va guidelines, go to nbc.com and search for the story. marick also gave each vet a $200 gift card. and add that to our recovery counter and it now stands a $168,486. those guys never should have been charged that. >> if you have a consumer complaint for nbc10 responds, the number and website is right there on your screen. coming up tomorrow on nbc10 responds, a warning about not getting what you pay for. harry shows us about the small print on websites that can affect your bill. >>> what a difference 24 hours makes. when we looked at this picture yesterday, you could barely see the tops of the buildings. and now that is a beautiful sight. the whole area is pretty much in the 50s. everybody's seeing sunshine today, some places closer to the 60-degree mark. redding is 506, blanton 56, allentown is 56. bethlehem 54, so is nazareth, so is easton, all of those plieses are going to be warmer than that and colder on saturday. we don

hairston. >> reporter: glad we got everything handled.ds." >> also an e-mail there were copies three other checks sent to three other veterans charged a fee. we don't know them but we do thank them for this service. >> if you have a consumer problem for "nbc10 responds," let us know, the best way to reach us is right there on the screen. we will respond to you. >>> 10 on the weather. boathouse row. nice to walk along the schuylkill river with a coat on. >> with a coat on, right, bill? >> yeah, definitely need the jackets. you see the live view from camden, new jersey. look at the flags drawing on that wind. it's also brought the temperatures down. 30s now in delaware. south jersey, it's 44 degrees at the shore. and very low 40s for lehigh valley and the suburbs. and philadelphia, that 41 is at the airport. you'll find 40s in center city. low 40s in center city. rittenhouse. look at the 30s. andorra, chestnut hill. west mount area. all in the 30s to start with. they're likely going to drop a little bit more before it starts to turn around.

. >>> overnight we have learned about passing of former fill fire commissioner harold hairston. he was first african-american to serve as commissioner in the fifth largest fire department in the country. was appointed in 1992 and served 12 years, after his retirement, hairston joined cbs-3 as on air public safety consultant. harold hairston was 76 years old. >>> well, still ahead, update on this huge fire out west, impact on gas prices here in the east. >> also ahead this deadly crash involving a school bus and transit bus, just outside of our region. >>> and, all tied up how chicago forced game seven of the world series, it is really getting good now and we are back in two at a neighborhoods a restaurafavorite - a place for a good, family meal. she juggled customers, cooks, waitresses - and never complained. my dad was a police officer walking his beat. i learned from both what it means to be honest, to work hard, and love family. big banks, wall street, special interests - that's who pat toomey's with. in the senate, i'll work for you and your family. i'm katie mcginty, and i

hairston also served as an on-air public safety expert here at cbs-3. harold hairston was 76 years old. >>> there is now less than a week to go before voters head to the polls on election day. pennsylvania's battlegrounds status in campaign 2016 means we're getting a lot of attention from the top candidates. >> today tiffany trump daughter of presidential candidate donald trump is stomping on behalf of her father. meanwhile, correspondent craig boswell shows us hillary clinton is campaigning in states most democratic candidates normally don't visit. >> hillary clinton is planning a big rally in arizona tonight. a state that hasn't voted for a democrat since her husband won there in 1996. >> goes onto insult all latinos. >> will focus on immigration today, spell out the differences between her and donald trump. her campaign released new television aids, aimed at getting latino voters to the pole. >> latinos will go to the polls greater than ever. >> the campaign has expanded its ad buying to states it previously thought were safe. such as new mexico, col

hairston served the fire department, for 40 years. his funeral is at new covenant church at 7500 germantown avenue and will then be buried at ivy hill cemetery in east mt. airy. harold hairston was 76. >>> well, as we get ready for cold temperatures this weekend we're starting to think, snow. up next from frigid air to snowstorms, meteorologist kate i fehlinger and kate bilo share their exclusive winter forecast. >>> a win for brad pitt in his divorce from actress angelina jolie we will tell but new developments in their child custody battle when we come ri >>> i got to tell but brad pitt's legal victory the associated press reports actor has been cleared in the child services investigation. authorities had been looking into allegation that is pit was abusive toward his 15 year-old son on a private flight in september. pitt's wife angelina jolie had filed for divorce days after the incident. the custody of the couple's six children have been primary issue in their divorce. >>> it is so tough because so many people had grown used to th

how city leaders are remembering harold b hairston. >> good morning to all of you, thank you so much for waking up early and joining us, sue just said, oh, such a great job. we loved him. >> real liked him a lot. yes. >> well, good morning, we will get through this on this day. >> yes, if we have some questions, you're answering them. a lot of people are frustrated bob kelly, saying use the hashtag fox 29 septa to find out what they need to know. >> put your hand up robert. >> like a pop quiz, all do you have do post your question on facebook, twitter, instagram, just use the hashtag fox 29 septa team recoverage. >> day two as we mentioned of the septa strike. this was the scene last night, workers, hundreds every thousands every commuters scrambling on how to get around the city. trolleys, subway operations, as karen mentioned, we do have team coverage this morning, helping you navigate around the roads, whether walking, biking, so for the. lauren johnson at the sheridan hotel. steve keeley joining us from fernrock, we begin this morning with bob kelly looking at the traffic. >> goo

harry hairston and the nbc10 responds team helped them get their money back. fios is not cable. differently. so we're offering incredibly fast 150 meg internet, just in time for the holidays. hurry, freddy, you're gonna miss it. coming. i can't believe he's doing this. it's so fast that in the 3.7 seconds it takes gary watson to beat the local sled jump record held by gary watson... fly, gary, fly. ...his friend can download 13 different versions of the perfect song... ...his sister can live stream it... ...while his mom downloads how to set a dislocated shoulder, all at the same time. gary. only fios offers 150 meg internet with equal upload and download speeds, tv and phone for just 79.99 per month online for the first year; plus a 150 dollar visa prepaid card with a two-year agreement. visit getfios.com or call 1-888-get-fios to learn more. cable can't offer speeds this fast at a price this good. only fios can. >>> in today's nbc10 responds, a family plans a vacation but then has to cancel on doctor's of orders. >> nbc10 responds harry hairston is here to help. >> the family

harry hairston has the warning. >> scott tilmon saw an ad on his facebook page for this new phone case. >> it was a really cool phone case for the iphone 6:00 that at a second screen on the back. they advertise it really nicely, they give you all these different photos from different angles. >> tilmon paid $149. the company said to expect delivery by july. then they pushed the delivery date until object. then tilmon says another holdup. he decided he no longer wanted to wait for the cases. he contacted indigo go and his credit card company. it turns out, indigo go only handles refunds during the campaign. we reached out to the company and says it was aware that tilmon was seeking a refund. they told us that this product was fraulgt with unexpected issues. the company is providing tilmon with a $149 refund. we checked out tquick starter s not issue refunds. so the lesson learned here is, if you're giving money to fund a product or service, be patient and know you are taking a risk. his refund puts our total at $168,195. >> you were saying you learned a lot about these crowd fundinging s

harry hairston is here with what happened. >> can you imagine? two years? i just couldn't believe it when i heard it. this man tells me that his frustration skyrocketed when lowe's sent the same people out to repair the fence time after time after time. cracked cement. and problems with his fence gate. and anthony bill is concerned about safety. he moved into this upper shy chester town two years a ago. >> i have small grandchildren and smaller kids that i wanted them to be safe when they came out, that they couldn't access the pool area. >> anthony noticed the problem right away and called lowes to get the problem fixed. he says lowe's sent the same workers out six different times but after two years, the fence still was not repaired. he considered spending another $15,000 to hire another company to redo the fence. but changed his mind after watching nbc10. >> i said let me contact harry. >> we contacted lowe's, the company told us it would review the issue and contact its customer. just a couple of days after we contacted lowe's, it contacted billups. >>

. >> attended funeral services for former fire commissioner harold hairston.the new covenant church this morning. he was the first african-american to serve as philadelphia's fire commission commissioner. mayor ed rendell appointed hairston as the head of the department back in 1992. he served for 12 years until he retired back in 2004. he passed away last week at the age of 76. >>> if you planning on get new phone number soon say good with to the 215 and 267 area codes because people in our area are running out of numbers with those two area codes. they'll issue a third area code but we don't know yet what it will be. the pennsylvania public utility commission approved that proposal yesterday. >>> all right. so for the 411 -- [ laughter ] >> -- op your weather let's get to kathy. >> kathy, not bad out now. >> um-um. >> not bad tomorrow. >> good day tomorrow. nice day to be outside actually tomorrow. saturday not so much. eagles game sunday, looking better. so it's kind of on and off weather you could say. up and down. take look at the satellite. we have few c

hairston served the fire department for 40 years.is funeral is at new covenant church at 7500 germantown avenue and will be buried at ivy hill cemetery in the east mt. airy. harold hairston was 76 years old. >>> last year when a philadelphia family lost a baby boy, only five months in the pregnant i they were devastated. >> what happened next taught them how help can help others as ukee washington shows news this weeks story of brotherly love. >> reporter: this philadelphia mom and dad said they want parent who lose a baby to make memories they can, while they can. kristin and chris block are surrounded by photos of their children, including their son, chase. he died in 2015. >> we had no idea what was love before losing chase. >> reporter: they only had a few hours to hold him to let his brother and sister meet him, and dad wanted to read chase a bedtime story. >> i would pull it up on there and just that i could not find any whole books. >> there was so many nights would i close my eyes and just picture chris, looking for a book to

hairston held that position through 1992 to 2004 and served with the department for 40 years. he passed away last week at his mount harry home at the age of 76. hairston will be burried at ivy hill cemetery. >> fifty-eight new police office verse joined the camden county police department this morning, after the swearing in ceremony, as a police administration building, new officers will be deployed directly into camden city neighborhoods. this new addition to the department bridges the current sworn staff up to 410 police officers. camden's free holler director said the new addition will make camden count a safer place to live for all neighbors. >> well, coming up on cbs-3 "eyewitness news", one of philadelphia's most iconic blocks is set for the demolition vault. where the walls would be coming down and the efforts to stop it next. >> and, as the nation get ready to honor our veterans tomorrow, we will show you how an organization is helping bring older vets for national none ooh meant. i've got a nice long life ahead. big plans. so when i found out medicare doesn't pay all

harold hairston was commissioner from 1992 through 2004, he died last week, in his west mt. airy home. air exton served the fire department for 40 years. his funeral is at new covenant church at 7500 germantown avenue. he will then be buried at the ivy hill cemetery in east mt. airy. harold hairston was 76 years old. >>> well, it is in the hand of the new jersey right now, atlantic city has been taken over by the state, last week new jersey reject atlantic city's any recovery plan to shed its after billion dollar debt. contact even owe closures and decreased property values left ac little money to pay its bills. the state, local, finance board will run the cities main governmental functions for the next five years. the board has the power to layoff employees, or sell assets to help the once bustling gambling spot rid itself of the financial burden. >>> a controversial condo project along philadelphia's historic jeweler's row is moving forward. demolition permit has been issued for five properties along the 700 block of sansom street. developer toll brothers is planning to bu

hairston spent 40 years with the philadelphia fire department.was the city's first african-american fire commissioner serving from 1992 until his retirement in 2004. fire officials announced his death early this morning. the circumstances of it, though, are unknown at this time. >> ♪ >> happening today, bill cosby returns to a montgomery county courtroom for a seconds day of a pretrial hearing. the 79-year-old cosby he is facing charges that he sexually assaulted a temple university employee at his home in 2004. his lawyers are trying to forbid testimony he gave in the woman's sexual batter he reand defamation lawsuit from being admitted during trial. prosecutors reopened the criminal case last year after that deposition was unsealed, plus more women came forward accusing cosby of molesting them. >> taking a turn now to talk about accuweather, more like a late summer wednesday. >> yeah, another nice warm afternoon. we've had a lot of those this autumn. storm tracker6 live double scan shows us that we are dry. taking a look outside, we have sky6 a

hairston died last week at his west mt. airy home.they have become symbols our nation's darkest day and the strength and resilience americans exhibited in the wake of the 9/11 attacks. you can see beams from the world trade center all around the country, and one fire department in new jersey wants to display a beam on the its own station. >> but there's group who fought it for years. fox 29's bill anderson explains why they're so opposed to the american relic. >> reporter: it's been over 15 years since the terrorist attacks of 9/11 devastated our country, and in the aftermath we saw an unprecedented unity and respect one example of that unity came from steal workers who were clearing the debris. >> so the legend goes, the steal workers are the iron work kess are firefighters cutting the steal beams during 9/11 they would cut out symbols, crosses, stars of david, circles, moons and giving that piece, that cut out to family members. as a token of their sacrifice. >> beams preserved in various locations across the country and former prin

work he authorized and additional repairs would cost him an additional $2,000. >> i called harry hairstonl 10. >> we contacted the shop which insisted it was not responsible for the additional repairs but just a week later, the shop decide to do the work, charging patton $267 for parts. didútaey say why? >> no explanation. >> the shop later told us it changed its mind because it wanted to keep its customer happy. >> big thanks to you, harry. >> great, my pleasure. >> all right. 10 responds is the best. >> harry hairston, nbc 10 responds. >>> the shop still insists the warranty did not cover the work it did to fix the transmission. >>> if you have a problem for nbc 10 responds or telemundo responde, just reach out to us. we'll respond to you. >>> skyforce 10 is up in the air looking at a beautiful center city. >> pretty. >> skyline there. looks great. although it's in the 30s in most places, bill henley. right? >> no doubt they have the heat on in skyforce 10. because even colder at flight level this morning. they're dealing with a bit of a breeze, too. that's making things feel chillier.

hairston spent 40 years with the philadelphia fire department.s the city's first african-american fire commissioner serving from 1992 until his retirement in 2004. fire officials announced his death early this morning. the circumstances are unknown at this time. >> bill cosby is due to return to a montgomery county courtroom for a second day of hearing. the 79-year-old is fighting felony charges over a 2004 sexual encounter with a temple university employee. his lawyers are trying to keep out the testimony that he gave in the woman's sexual batter he reand defamation lawsuit. prosecutors reopened the criminal case last year after the depping is was unsealed and more women came forward accusing cosby of molesting them. >> let's turn to accuweather. a little warmer to start than yesterday, right. >> yeah, a lot warmer to finish too. storm tracker6 live double scan shows us that we're dry for your morning commute. pretty important for those of you who are hoofing it. tranquil conditions out there winds fairly light but temperatures are better as mat

. >> harry hairston has the story. >> robert is showing us his 2008 jeep wrangler. >> when i saw it,it. >> reporter: he bought it used over the summer. >> it's beautiful, very well taken care of. >> reporter: he financed the jeep through faulkner mazza. he was talked into buying gap insurance which covers the gap between what the vehicle is worth and what you don't owe on the car. >> he made it sound so easy. >> reporter: it cost him $2 more a month but increased the length of the loan by oneç year. by the time he got home he had second thoughts. >> i called and wanted to get it canceled right away. >> reporter: he says he was told it could take about eight weeks to process his gap insurance refund. after eight weeks and no money, he started calling the dealership. >> they kept pushing me off, wouldn't answermy feign calls. >> reporter: cole decided to change his approach. made a call to nbc 10 responds. >> i see you on tv every day. >> reporter: we contacted faulkner mazza. they tell nbc 10 in this case it dropped the ball and apologizes for the problem. the same day we got involve

harry hairston and the nbc10 responds team stepped in. >>> we're at philadelphia mills mall. severe winter weather preparedness week, and i have got a bow tie here today to give you a little hint about what may be happening in the seven day, that's coming up. >>> nbc10 responds, a woman says she paid hundreds of dollars for her dream machine that never responded. >> this viewer says she went back and forth with fedex for months after the shipper told her it lost the package. >> knitting is a big part of betty johnson's life. she says she bought this moo sheen 20 years ago out of necessity. >> i got it because i had six children and i had to clothe them all. >> reporter: she also clothed herself. she made this outfit for a special trip with her husband. >> it took about five hours to make it. >> reporter: she tells us her time devoted to knitting probably saved the family thousands of dollars every year. she says her old trusted machine has been great, but it was time for a new one. back in august, she discovered a top of the line $3,000 knitting machine for a reduced price. >

. >> sad news to report this morning, harold b hairston philadelphia's first african-american to serve as fire commissioner has died. according to philly.com he died yesterday at his west mt. airy home. former commissioner hairston appointed head of the fire department in 1992 by mayor ed rendell, served for 12 years until retired in 2004. he was a part of the fire department for 40 years. circumstances surrounding his death have not been released. he was 76 years old. >>> great guy. such a nice guy. >> philadelphia mayor jim kenney released this statement on the death of the commissioner, former commissioner hairston. i'm deeply saddened by the news of commissioner's passing, dedicated firefighter and outstanding commissioner, left lasting impact on the department and our city. my thoughts and prayers are with his family. >>> 6:21. we will keep you updated on funeral arrangements, as well, over the next couple of days. nfl deadline behind us. eagles didn't make a move. even though everybody is screaming, we need a new wide receiver. fu inched youth how close they did come, to landing

hairston held that position from 992 through 2004. and served with the department for 40 years. >>> he died last week at his mt. airy home. hairston was 76 years old. >>> a friend of our community and station. >>> after yesterday's miserable rain, it was a nice sunny day but get ready, the cold is coming. kate bilo joins us now in bernville, pennsylvania with the first look at the forecast, she's all bunled up. hi there, kate. >> hi, ukee and jessica. i will tell you what i'm in a beautiful shot here in bernville, you come up this drive, come down over a hill and see this gorgeous illuminated christmas village with the lights reflecting off the lake. the not only do we have beautiful lights mother nature is giving us a beautiful light show in the sky as well. sunset is stunning here in about berks county. coming up we will bring you some history of crozer's christmas village and fascinating history behind this place. the let's start off with the weather because it definitely turned out to be a nicer day to day. the it is on the cool s

harold hairston, our first after can american to serve as fire commissioner, he died. according to philly.com he died yesterday at his home in west mt. airy, the former commissioner, former fire commissioner was appointed the head of the fire department in 1992 by mayor ed rendell, served for 12 years, until he retired in 2004. they've not released the circumstances surrounding his death. he was 76 years old. >>> here is a statement from our mayor jim kenney. he said i'm deeply saddened by the news of commissioner hairston's passing, he was a dedicated firefighter and outstanding commissioner. he left a lasting impact on the department and our city. my thoughts and prayers are with his family. >> leaving quite the legacy. time 4:11, following developing story this morning, fresh off their lost against dallas, another blow to the birds. josh huff has been arrested. police say they caught him speeding in a walt whitman bridge with marijuana and gun around 11:00 tuesday morning, now charged with possessing unloaded handgun without a permit and small amount of marijuana. a

after we got involved, faulkner mazda send a refund check. >> thanks to harry hairston, i got my moneynce is something you might want to consider, you finance a car for more than 60 months, or your down payment is less than 20%. >> we'll add that refund to the responds recovery counter, the new total the $164,999. >>> our own erin coleman is live in new york city at nbc's democracy plaza. a huge night and a much anticipated night still ahead? >> reporter: absolutely, we are here live on democracy plaza, this is where the presidential candidates are going to be a little bit later on tonight. we have seen a lot of security in the new york area. we're going to show that to you coming up all new at 5:00. and better late than never. meet the chester county man who's voting for the first time at the age of 75. and what finally motivated him to head to the polls. that's new on nbc10 news at 5:00. >> reporter: from shelltonham to chestnut hill. from delaware to down the shore. >> it's an exciting day. >> as voters in our area cast their ballots, the nbc10 election team has you covered. >> this

cases of con men bustled in world series games, roy hairston accused of selling fake tickets and tommy bender, that they say he sold two tickets for the return of dollars into fake tickets to undercover police fo $2,000ric in charge today is sammy lewis. they say that he had a fake mlb passa and $1,500 on him. next week, the cavaliers will meet the president,k they are invited to the white house to celebrate the nba championship, that will fly to thursday, this is not the first time lebron james only the president or championship honorshe but it is verse wake of of postseason for friday night touchdown. all the teams are ready, as pj is in parma before saint ignatius takes on massillon jackson . it is the postseason. if you lose and your season is over,r, say donations wildcats versus the massillon jackson polar bears. for the first time since 1980. the playoffs will be on friday night. they hadll before on saturday, the wildcats return to the playoffs after missing out who first time sincee 2010. they were not lost a first-roun playoff game since 2,007. for the polar bears, they start

. >> tim, you're going to start getting more hugs than harry hairston. >> of course this big story is about more than just the impact on everyone's commute, it's about the workers walk on the picket lines trying to come to an agreement with accesepta. and still ahead at 4:30, the big sticking points that got us to where we are today. we know how much this story impacts your everyday life, that's why we have you covered from the morning rush and the evening rush and any time on the nbc 10 app. >>> as the race enters the final stretch, polls show the contest is tightening. >> that has led to some changes in the battleground map. it shows hillary clinton is projected to win 274 electoral votes. that's what makes the battleground of pennsylvania so critical. both campaigns made a push for the millennial vote here, with the help of a hollywood actor and a candidate's daughter. tiffany trump rallied local trump for her father. lauren mayk is life in melbourne for us tomorrow. >> reporter: these surrogates have been making stops across our region, and as you mentioned, oa movie star and a ca

. >> i too much more about a pair of arrests related to fake world series tickets, roy hairston accused of selling tickets toreo $4.500, two others are also accused of similar schemeses. >> 14th century piece of art that has been at cleveland museum of art for decades will soon go back to italy. this manuscript leave known as codex d dates back to the year 1335, purchased by the museum i 1952. it turns out that it is piece of a larger one that is still in italyie of the portions have there were contacted by the us department of immigration by returning it and agree to do so, the delivery date to the italia government is still being finalized.it daylight saving time ending sunday daylight saving time ending sunday 2:00 a.m., then we will in march spring forward one hour to get that so far as may be bad for you. it is how and when that using the researchers say could take toll on your health as dave a constant companion and for those around us, at times, is a annoyance. fo nuosce students walking across campus and often held their face buried in the phone and a notice that they walking sl

how harry hairston stepped in to get the money he was owed. does pat toomey speak for you? also want to thank the nra for it's, uh, strong support for my campaign. pat toomey: he opposes an assault weapons ban and got an "a" rating from the nra. "i have had a perfect record with the nra." and on women's health? "i would support legislation in pennsylvania that would ban abortion, and i would, i would suggest that we have penalties for doctors who perform them." pat toomey: does he really speak for you? majority forward is responsible for the content of this advertising. nmplgs. >>> in today's nbc10 responds, a viewer gets in a serious accident with an rental car. >> after a back and forth with the insurance company, he tries a new tactic. >> a serious problem, he got a hold of us and this disabled veteran says he was about to call it quits and give up on getting back his money. he says nbc10 responds was his last hope. >> reporter: robert mclaughlin is a disabled veteran who now spends his day with dogs, including misty. >> we literally live, breathe dog training every day

harry hairston is here to bring us up to date. >> they're really heartbroken.bout to meet a group of customers, their stories are full of pain, disappointment, and hope for closure. >> reporter: denise whipple's mother passed away on january 8th of this year, buried at the same cemetery where her grandparents and father are buried. >> i visit and say so long, until the next time. >> reporter: each time she visits her frustration amounts. she paid lifestone by stefan to engrave her mother's name and date of death on the headstone. >> he told me it would be done in a month. >> reporter: dozens of people have reached out to nbc 10 responds with similar stories. some spoke with us in person, sharing their frustration and experiences with lifestone and other companies operated by the same owner. >> they make promises and they haven't done anything. >> they've not just taken money. they're breaking hearts. >> reporter: no one at lifestone was available for comment. we tried catching up with the owner at a scheduled court appearance in upper darby. some customers had

. >> harry hairston has ways of not getting duped shopping online. >> reporter: the holiday season ise, with a lot of us opts to shop online and on our phone. keep this in mind while you're shopping. look for fake websites and fake retailers ads. security experts say there's a recent surge in thieves in the cyberworld. before you download an app or give out your credit card on a website, make sure you're in the right place. read reviews for the app. and if you're on a website, look to see that your site is protected. gamers can pose as legitimate companies wanting to you click their link in the e-mail that can take you to sites. harry hairston, "nbc10 responds." >> the bottom line, don't click any links or give out credit card applications. >> if you have a problem, "nbc10 responds" and telemundo, the best ways to reach us are on the screen. >>> let's take a look outside at camelback mountain in the poconos. making snow this morning. they actually did get snow over the weekend. now, potentially now looking at their slopes, sunrise, this morning, by the way, at 6:55. >> krystal klei, w

hairy hairston is here with the story. >> she tells us raising a child on her own is tough enough.hat's why she was determined to get her money back. elissa freeman is a single mom who relies on her car to get around. last year it broke down while she was driving with her 5-year-old daughter. >> i was merging onto a highway. that was kind of scary. they told me that i needed a specific part for my transmission. >> reporter: freeman paid for the repairs. >> i had no choice, i needed my vehicle. >> reporter: but three months ago, she stalled again. >> i was at a red light. when i went to press the gas, the car broke down. >> reporter: this time she had the car towed to the nissan dealership. there she heard something surprising. >> it was the same exact part, the same exact piece that needed to be replaced. and that it was covered under my warranty. >> reporter: she says she went to value kia to try to get a refund for the money she paid for that part. >> i showed them my receipt from nissan and my receipt from the year before when kia fixed it. >> reporter: she says she never got a

. >> and when she couldn't get a refunds, she contacted harry hairston and the nbc 10 responds team. >> she's a single mom who relies on her 2013 nissan altima to get around. she bought the car used two years ago, but last year, it broke down while she was driving with her 5-year-old daughter. >> i was merging on to a highway, so that was scary. >> reporter: she had it toed to where she purchased it. >> they told me i needed a specific part for the transmission. >> reporter: the cost, $440.57. she paid for the repairs. >> i had no choice. i needed my vehicle. >> reporter: but three months ago, it stalled again. >> same exact thing, i was at a red light. when i went to press the gas, the car broke down. >> reporter: this time she had the car towed to the knnissan dealer. >> and the same piece needed replaced and it was covered. >> reporter: she went to value kia to try to get a refund for the money she paid for that part. >> i showed them my receipt from nissan and the receipt from year before. >> reporter: she says value kia told her to wait for a call back, but she never got a call.

the circumstances surrounding hairston's death are unclear.>> day two of headaches for hundreds of thousands of commuters septa officials say negotiations are happening right now and they are progressing the city is hoping nearly 5,000 workers will head back to work in time for tomorrow's morning commute with buses, trollies and subways out of service regional rails are still running but many of those trains are delayed. >> two police officers murdered while they sat in their cars the suspect is now in custody. what officials have learned about the man they say killed two officers in cold blood. >>> it's november and for some that mean it's time to start getting in gear for holiday shopping. what retailers don't want you to know about those black friday prices. >> can i tell you i put this on my twitter and i asked people if it was too early to shop for christmas and they said heck no. 90% of people said no. >> that would be me. >> i start shopping on the 26th. >> let me tell you tomorrow a nice day to shop. don't spend too much time indoors.

. >>> former friends and firefighters are paying tribute to former commissioner, harold hairston this afternoon. he spent 40 years with the department died at his home last week. he was the first african-american fire commissioner. mayor kenney says he was a dedicated firefighter. >>> and now they honor those that served in the arms forces. the action cam was in the spring garden section. this year's event was dedicated to six roman cage rick alumni that served in water time. veterans day is it observed nationwide tomorrow. >>> the rain is gone but you'll need a coat stepping out this afternoon. as you step outside sky 6 hd looking at a nice picture of the center city skyline. lots of sunshine and feeling more like november. any chance of the forecast as we get closer to thanksgiving, just a few days more than a week away. it will be here soon. meteorologist, david murphy, is here with details. i'm thinking about turkey. >> you are always thinking about food. it's tasty and two weeks to go before that. feeling like autumn and feeling like it here. the leaves continue to turn behind me

. >> after months of waiting for the manufacturer to reimburse her, she contacted harry hairston andreporter: 19-year-old madison cooper just loves her car. >> it was my first car, a little old but it works. >> reporter: the temple student doesn't have much money so she said she had to find a car on the cheap. >> my mom just luckilyç found e car at a yard sale. >> reporter: they purchased the car back in may. >> about a month and a half later it started stalling while she was driving. >> reporter: madison's mother said it stalled two more times before it broke down completely. they had it towed to this service shop. >> they looked at it the next day and said it needed a new ignition. >> reporter: the cost, $490. >> that was a big one. that broke the bank. >> reporter: madison paid for the repair with cash, tip money she earned working as a waitress. >> every single dollar i made serving would go into a bucket i had in my room were there was good news. honda recalled that part. it promised to reimburse her for the repair. >> they were nice initially and said this is what we need. the

harry hairston has her story. >> channing likes working with children. >> they have a lot of energy. she recently looked for work on care.com. >> i heard a couple people talk about it. >> reporter: after she signed up she got an e-mail from someone saying they were moving to the area and needed a nanny. >> they were going to be paying me before i started, which i didn't think was a problem. that way i could get the things they needed for their house. >> reporter: they sent her a check for more than $2,400. >> then i had perrroblems after that. >> reporter: they told her to transfer the money and use that money to shop for the family. never cleared and kaminski was on the hook for all that cash. >> i couldn't pay for gas or food, i couldn't pay for anything. >> reporter: moving forward, kaminski says she'll no longer look for work online and has advice for others. >> someone sends you money before they arrive, i would be cautious then. because that's kind of suspicious. >> reporter: harry hairston, nbc 10 responds. >> care.com has some other red flags you should be on the lookout for.

larry moran about a pair of arrest related to fake world series tickets, roy hairston accused of selling a pair of fake tickets,s, two other men w also accused in similar schemes they were also selling fake tickets and passes for thousand of dollars,a cleveland museum of art for decades will soon go back to italy.. the manuscript leaf known as codex d dates back to the year 1335, it was purchased in good faithth by the museum in 1952. is essentially a piece of a larger one that is still in italy. of the portions of it had been recently appearing on the swiss market. the museum was contacted by the us department of immigration an customs enforcement about returning and the a do so, the delivery date is still videogames are often linked wit wasting time,e, but one organization is looking to change thatb extra life what's gamers do their thing while they earn money to help sick children. shawn gorey is here with more o how it works. says to stop playing and get outside.y >> it is letting us do what we do best tol play video games. the concept is to do that and also helping sick and injured

harold hairston was 76.we are looking to another very bright sunny day in the wake of the cold front passage. we're back to quiet weather but there will be substantial shift in the thermometer readings within the next few days. here's what is upright now, not a lot, storm scan quiet, we will see nice bright sunshine and blue skies, a hint of a breeze. area temperatures are in the low to mid 40's. what we are going to read, is very typical territory. 58 degrees but temperatures high here in philadelphia tomorrow a slight rebound but there is a potent cold front coming through, potent in air has and behind it, not necessarily with moisture. so we don't see wet weather from this but wind picks up and we will wake up to sat the day morning where temperatures are cold enough at 36 degrees but feel more like the 20's, haven't done or felt that in a while. we will rebound quickly back to 58 on sunday, meisha. >> that sound good. we will rebound. thanks very much. looking outside right the now it is looking better,

hairston was philadelphia's first african-american to serve as fire commissioner.e held that position for 12 years until he retired in 2004e died last week at his west mt. airy home. he was 76 years old atlantic city financial assets and decisions are now on the hands of governor christie's administration. they took over yesterday. >> on tuesday night though atlantic city notched a victory when voters shot down plans for two new casinos in north jersey. but what does all this mean for this struggling casino town? fox 29's hank flynn hit the gambling mecca to find out. ♪ i didn't want a replica what's happening in ac to happen in another part of the state. >> reporter: atlantic city joined donald trump as a ballot box winner yesterday as a large majority of voters slam the door on the possibility of casino gambling in north jersey leaving atlantic city with the statewide monopoly. on the boardwalk however residents weren't exactly celebrating. >> i believe it might help but it will be inevitable. we are broke as hell and there's corruption in the streets. >> reporte

. >> as harry hairston explains viewers are tell us they didn't get what they paid for so they reached0 responds team. >> reporter: denise's mother passed away on january 8th of this year. she's buried at the same cemetery with her grandparents and father are buried. >> i visit my grandparents and come back before i leave and say so long until the next time. >> each time me visits her frustration mounts, she paid to have her mother's name and date of death engraved on the head stone. >> i have not gotten what i was told i would receive. >> dozens of people have reached out to nbc 10 responds with similar stories, some spoke with us in person sharing their frustrations and experience woodbury gloucester county life stone and other companies operated by the same owner. >> they make promises and they haven't done any. >> they are not just taking money, they're breaking hearts. >> no one at life stone was available for comment. we tried catching up with the owner at a scheduled court appearance in upper darby, some customers had sued life stone for not delivering the services they promised

series camp and other wen to court for selling fake tickets will already wanted for scalpingt roy hairston rested an hour before game seven accused of selling they tickets, tamie vendor, court records say he sold fake tickets for $3,200 into undercover cops more than $2,000. and today sammy lewis charged they say he had fake baseball passes and $5,000 on him. the thick passes became more of a problem as the tickets were harder to get, victimss that were about those tickets just before game seven came from indiana an illinois guy charged today from las vegas, one of the two yesterday from chicago andve a of the suspects in the scams ar from out of state. meal there is a problem, the question is how big a problemem >> that's one of the most difficult questions for them to answer, they hear a lot of thes tickets come from out of state that we see lots of people they raise the banner at the q. cold next week,, lebron jame only the president, the cavaliers have been invited to the white house to celebrate th nba championship,tle they will fly to dc for the event thursdayw, this is not the first

hairston spent 40 years with the philadelphia fire department.was the city's first african-american fire commissioner serving from 1992 until his retirement in 2004. fire officials announced his death early this morning but the circumstances are unknown at this time. >> ♪ >> happening today, bill cosby returns to a montgomery county courtroom for a second day of a pretrial hearing. the 79-year-old is facing charges that he sexually assault heed -- assaulted a temple university employee in 2004. his attorneys are trying to prevent testimony from being admitted during trial. prosecutors reopened the criminal case last year after that deposition was unsealed plus more women came forward accusing cos he bee of -- cos he bee of -- cosby of molesting them. >> dave murphy says the weather will be better. >> it's milder this morning than yesterday. storm tracker6 live double scan shows you we are drive. he heading outside we have the ben franklin bridge, the mosh lieu lit up nice and bright. not a lot of wind out there this morning. clear skies. we expec

meanwhile, funeral services are happening today for former philadelphia fire commissioner harold hairston. >> he was a 40-year fire department veteran. he retired in 2004. family, friends and colleagues will gather for a funeral tomorrow morning at new covenant church. >>> we have an update on a story we brought you as breaking news yesterday. investigators want to know some someone intentionally set this mill fire at the historic bancroft fabric mill. they were set to become condominiums. >> i've activated the wilmington arson task force which brings out all of the fire marshals. we're not going to say it is, but we're investigating all leads and pursuing all avenues. >> no one was hurt but officials say it could take days to put out all of the hot spots. >>> 5:39. a chilly morning. the skies quickly clearing out, just a few thin clouds in philadelphia. 14 degre 41 degrees which means we'll see a lot of sunshine. dry air from the northwest. it will be a nice fall afternoon. the suburbs right now, chillier, 39 degrees, sunshine a few thin clouds at times. 2:00 in the afternoon, 55 degrees

late last jight, the fire department announced the passing of former commissioner harold hairston.e served 12 years until his retirement in 2004. it is not known yet how he died nor do we have any word on funeral arrangements. >>> now to decision 2016 with less than a week to go until election day. republican presidential nominee donald trump and hillary clinton. a new franklin and marshall poll shows clinton with a double digit lead in the battleground state of pennsylvania with 49% and trump has 38%. the poll also finds clinton has a sizable lead among women, young voters and people living in southeastern pennsylvania. donald trump's daughter, testifiny trump will stump for her father in our area today. this is video of them make a surprise stop at a wawa in king of prussia yesterday. tiffany trump graduated from the university of pennsylvania in may. today she'll make stops at campaign offices in philadelphia and montgomery county, chester and delaware counties. tiffany joined trump and running mate mike pence campaigning in king of prussia yesterday. trump promised a crowd at t

nbc 10's harry hairston hosted the event.e of the biggest hindu festivals celebrated every fall. comcast is the parent company of nbc 10. >>> christmas is less than two months away. >> that means that the time is running for the u.s. capitol christmas tree's journey. there is this year's capitol christmas tree. the 80-foot spruce is the second u.s. capitol tree to come from the state of idaho. look at this, workers will cut down the spruce with a traditional cross-cut saw this year. >> love that. >> one, we thought it would be kind of cool. the other thing is, it's going to be quiet. we're not going to have thatç chain saw noise and it's going to be slow. we have safety on our side. >> that's how you should look if you work for the forest service, have a beard, looking like paul bunyan. then you have to wield that saw right there. after it's cut, the trip will make a 3,000-mile trek cross country. >> there's one day after halloween, christmas is everywhere. >> it happens earlier and earlier every year. >> more of the stories

nbc10's harry hairston joins us now in center city. harry what did you find? >> reporter: i'm out here on south broad street and what you see is not what it was like earlier today. the line stretched all the way down to the end of the block here. but now some people are still trickling into this building. i do want to tell you earlier today, this morning it was off to a rocky start for some, a small percentage of the polls that drew a red flag for those who are watching the process. election officials tell nbc10 news turnout is high. >> i was glad to see that the lines were out and that people are out and voting. >> reporter: nbc news reports the widespread reports of voting machines out of service. i asked district attorney seth williams about concerns of voter intimidation. >> we have had a few questions about that, but we have had no founded calls of any type of intimidation or voter fraud in the city of philadelphia as of 2:00 p.m. today. >> reporter: there are 268 polling places in philadelphia. the government watch dog group is doing something it has nev

. >> how harry hairston and the nbc10 responds team helped him get back hundreds of dollars. i really did save hundreds on my car insurance with geico. i should take a closer look at geico... geico has a long history of great savings and great service. over seventy-five years. wait. seventy-five years? that is great. speaking of great, check out these hot riffs. you like smash mouth? uh, yeah i have an early day tomorrow so... wait. almost there. goodnight, bruce. gotta tune the "a." (humming) take a closer look at geico. great savings. and a whole lot more. >>> now to nbc10 responds. trying to disconnect his internet turned out to be a costly endeavor for one viewer. >> he said bills were coming month after month after month and this man tells us canceling his internet service nearly ruined his credit. daniel valvo says he had internet service with a company called wind stream communications, he tells us it was the only service available in his area. back in october, valvo moved and cancelled the service. >> they sent me a return slip for the modem and then the next month af

sport reporter, as we bring in the food, now, hairston still believes in the eagles, remember, he's from up-state new york but he is an eagles super fan. >> yes. >> i started buying him like eagles stuff when was three years old. and he now wears it every day to school. they know him as the eagles kids, pittsburgh high school pittsburgh, new york. school picture, everything, even said to his mom the other night, do you think i should get non-eagles sweatshirt? i'm like nope. >> okay. we're proud of him. >> guys, weaver sweet potato hash, little onions, red and green peppers in it, and can't have thanksgiving without your ma'am's biscuit sausage gravy of course. >> oh, that's yummy. >> carb overload. >> throw that his way. >> look, all smiling. >> i'll take it. >> really? >> oh, yes. >> bamm. >> perfect. >> sweet potato hash sounds interesting, though. >> onions, peppers? >> i'll pass it for you. >> well, we are digging in. mike? >> i was going to say you've ' given mean two clues about alex around town. it was fire. >> which is coming. >> blue lights. >> blue lights around your hips. >>

harry hairston and the nbc 10 responds team worked to get her back on the road.oes pat toomey speak for you? i also want to thank the nra for it's, uh, strong support for my campaign. pat toomey: he opposes an assault weapons ban and got an "a" rating from the nra. "i have had a perfect record with the nra." and on women's health? "i would support legislation in pennsylvania that would ban abortion, and i would, i would suggest that we have penalties for doctors who perform them." pat toomey: does he really speak for you? majority forward is responsible for the content of this advertising. in pennsylvania, a packet of heroin can be cheaper than a six-pack of beer and prescription painkillers are too easy to get. as the head of the pennsylvania commission on crime, i've helped local communities fund drug treatment programs to save our kids. i'm josh shapiro, and as attorney general, i'll crack down on the drug dealers and stop the overprescribing of opioid painkillers. i'm proud to be endorsed by law enforcement organizations representing 14,000 police officers. t