horace: horace holmes, abc 7 news.e with a consumer alert -- vw's effort to please unhappy call her owners is not going as well as the company had hoped, so vw is offering a thousand dollars in gift cards and bouncers to owners of diesel powered cars involved in the omission scandal. some vehicle owners say that is not enough and they want vw to buy the cars back. they are concerned they will not be up to resell the cars because of the scandal. leon: 7 on your side is here to help. alison: if you need help from the 7 on your side reach out any time. the e-mail address, tips@wjla.com. leon: thank you for joining us this evening, and remember 7 is discover the world animals, seen those before but sometimes they do it on their own mmm foot wow food for giants oooo no wonder no one has eaten this sandwich kids discover the world with their mouths detergent is harmful if swallowed, so keep laundry pacs up and away from children brought to you by tide with cleto and the cletones. >> announcer: from hollywood, it's "jimmy kim

horace holmes we are getting there. 102 place is the address in south bowie. news chopper 7 over the scene. a lot of fire equipment on the scene. the fire started in the garage area of the home. it's pretty much confined to that. no injuries but we understand that the firefighters on the scene that a dog was rescued from the home. the dog is fine. at this point it's knocked down and they have the situation under control. we are making our way there and will be there shortly. we'll have live report. back to you. alison: thank you. we'll check in with you in a few minutes. meanwhile, police say he burst into a house. broke a bottle over a woman's head. threw a 7-month-old down a flight of stairs. in the last few hours investigators caught up with james brown. jeff goldberg is live in woodbridge. what have you learned about this? jeff: james brown was taken into custody in his home in northeast washington. by the fugitive task force. he did not resist arrest. meanwhile, his 7-month-old daughter is recovering from a serious leg injury. police say brown intentional

troubleshooter horace holmes shows us what happened. horace: every homeowner knows eventually they will have to hire a professional. to fix something in their house. >> that fossett. horace: we went to white house in the d.c. area and called in a master plumber and prince george's community professor gerald. he gave the plumbing in the house a clean bill of house. -- eight clean bill of health. , which created a leak could be easily fixed by anyone with a simple turn. then we hit a cameras throughout. posed as the homeowner while the photographer and i sat in an upstairs room and watched. this plumber wanted to replace the faucet hose. if you are the homeowner and you are not sure this is necessary, what would you do? >> this hose would cost you about $45. horace: here is what our producer did. >> is there another way to fix it where you don't have to replace it? >> we will look right now to see. it's not leaking anymore. >> thank you. >> thank you, ma'am. horace: this plumber was able to diagnose and fix the leak in 13 minutes. problem

let's go to horace holmes live in the newsroom with tonight's phone bank on what to do if you think you have been a victim of a scam. there are a tons of scams. horace: especially this time of the year. these folks are here to help us. the better business bureau is an organization that helps to rate the companies. or the individuals that you would hire to come in your home or perhaps work on your car for you. to see if maybe they may be trying to get more money than they should be from you. also, the the u.s. inspection service. people from that organization are here. they deal with things like the phone fraud. work at home schemes. the illegal sweep stakes. foreign lotteries. if you have questions about things like this, give us a call on the help center. 703-236-9220. number to call, we are here from now until 6:30. 703-236-9220. back to you. jonathan: thank you very much. the twitter poll we had going on, we asked you earlier should states be able to refuse syrian refugees if they want to? it's close with the vote. almost split with 150 people weighing insofar. alison: 53% say yes. 4

horace holmes, abc 7 news. kimberly: you never know who is watching. check out this 7 on your side report, plumbers test, tomorrow night at 11:00. newl ahead tonight -- information on recovery efforts for wreckage believed to be the cargo ship el faro. what rescue crews are learning from sonar. le.s, an alert about chipot where health officials are still investigating an e. coli outbreak over the weekend. narrator: for state senate, who shares our values? jeremy mcpike - supports school funding. thinks women should make their own health care decisions. and favors background checks on all gun sales. hal parrish? as mayor, he slashed education. fought to block women's health clinics. parrish gets an "a" from the gun lobby - they oppose background checks to keep guns out of the hands of dangerous people. virginia extreme or mainstream? vote mcpike for virginia. feinblatt: everytown for gun safety action fund sponsored this ad. and sometimes i struggle to sleep at night,blind. and stay awake during the day. is is called non-24. learn more by calling 844-82

reporting live, horace holmes, abc7 news. >> a won dried from a crash. police closed the intersection for 12 hours while the officers investigated. we have a check of the roads with trenise bishop. >> it's not too bad. we have slick pavement with the rain showers in the area. don't forget the headlights on the road. this is stacked up from the 11 street bridge. there is a stalled car at binny road. if you are traveling this afternoon, we are seeing delays as well if you are traveling 66. the crash from the beltway. there are delays 395 to seminary and the beltway. trying to make a connection through springfield at 95. the beltway is closed anyplace you can think this afternoon. the rush is in effect. the inner loop down to the woodrow wilson bridge. leon: the website that crashed this morning. what the local planned parenthood say about their security. after a shooting at a planned parenthood in colorado. that is coming up at 6:00. let's focus on the weather. it is 43 in annapolis. the rain is widespread throughout the area. moving west to east. there ar

i'm horace holmes in the "7 on your side" health center. we have folks here who are answering your calls. if you have run into a contractor or an individual ripping you off, 703-236-9220. we'll be back. talk more about it in a minute. leon: we are coming to that time of year again. the time when plenty of people are trying to get hold of your money. "7 on your side" troubleshooter horace holmes is standing by at the health center tonight. we have a new tool to protect yourself from the scammers out there. horace: the folks at the better business bureau call it scam tracker. this is how it works. this is what the better business bureau calls the scam tracker. a way to watch with the steams and the tricks, companies, contractors and individuals are pulling on consumers. >> we hope to empower consumers with the information. we want consumers to go to the site, see the scams in their area and report scams they are hearing. horace: kelsey of the d.c. better business bureau overseas the project in our area and explains how anyone can log in the t

horace holmes is here to explain it to us.ure that your car is ready to hit the road. we have a.a.a. here. the phone center in the help sterile to answer the questions about mechanical issues with the car. what is the checklist? what do we look for? >> the first thing to track is the fluid levels and the belts and the hoses. we anticipate 360 cars will break down over the weekend on the holiday travel period. we will come to the rescue. i could be prevented if people had routine minutes and call in the phone bank now to talk to mechanics. horace: it's not just inconvenient, it is potentially dangerous. >> true. horace: especially with all the cars on the road. >> we expect 40 million from coast to coast. over 1 million cars on the road in the washington metro area. every space will be competed for. if your car breaks down, you will be stranded and tough on a road and you need to put yourself and your familiar -- it will put you and your family in harm's way. horace: you can call a.a.a. even if you not a member. >> yes. we have

horace: i'm hce holmes. she claims that termites are eating away at her house. but the exterminator has a different story. you can be the judge. "7 on yourside" story is coming i am totally blind. and sometimes i struggle to sleep at night, and stay awake during thday. this is called non-24. learn more by calling 844-822424. or visit your24info.com. the uncertainties i don't wantof hep c.with or wonder... ...whether i should seek treatment. i am ready. because today there's harvoni. a revolutionary treatment for the most common type of chronic hepatitis c. harvoni is proven to cure up to 99% of patients... ...who've had no prior treatment. it's the one and only cure that's... ...one pill, once a day for 12 weeks. ...can be cured with just 8 weeks of harvoni.s... with harvoni, there's no interferon and there are no complex regimens. tell your doctor if you have other liver or kidney problems, or other medical conditions. and about all the medicines you take including herbal supplements. harvoni should not be taken with any medicines jonathan: a viewer contacted u

horace: i'm horace holmes. ask the mechanic. you ask any question you have. if you have a problem with the car. 703-236-9220. we'll be r horace: i'm horace holmes in the "7 on your side" help center. phone lines are busy here. we have been busy talking about the mechanical issues with your car. a lot of you are getting ready to hit the roads for the holiday weekend. what happens if you are out on the roadway and your car breaks down? tom from a.a.a. is here with us. tom, thank you for being with us. happy thanksgiving. tom: happy thanksgiving to you. horace: what happens? it could happen to people watching now. tom: it probably will. the first thing you have to keep in mind, it is all about safety. if your car suddenly breaks down or whatever, let it sort of glide to a stop at the side of the road. make sure that if you get out of the vehicle, you do so extremely carefully. pout out reflectors or a flashing light or something of that sort. do not under any circumstances try to change a tire on the side in which traffic is going. that is one of the number one t

horace holmes in fairfax, virginia. we have a car in a house. what happened out there? you can see this behind me. there is the car taken away by the wrecker right now. we are on walcott drive. the car came down the street, missed the turn here. went to the steps and crashed through the living room. no one was home at the time. the driver sustained minor injuries. nobody hurt here. reporting live, horace holmes, abc7 news. alison: thank you. let's talk about the weather now. we felt a change. steve: 80 degrees, 80 on friday. then everything went boom! if you are expecting anyone to use capitol beltway or 66, drive home tonight. slow go of it. especially because of the wet roadways. jamie sullivan will be here in a moment. let's talk about wednesday. a lot of folks have the day off. it's veterans day. we have a good deal of sunshine. temperatures will range from the lower 50's to early morning. 53ing3 degrees on sunday. sunday, 58 degrees. it's still on the cool side of things. the roadways will be wet. jamie: they will. we are seeing it on 95. focus in on 395. accident a

the test to see how they would diagnose and charge to stop a leak. 7 on your side troubleshooter horace holmes with a preview of what he uncovered. horace? horace: it was easy to fix the leak we created in the kitchen of the home we rented. the problem is easy to fix. we called in seven plumbers. the hidden camera under c.i.a. leak investigation showed revealing results. horace: "7 on your side" doesn't want you to pay more than you have to next time you have a contractor in your house. we went under cover to put the plumbers to the hidden camera test. what we found was a big surprise. >> this is $45 plus $153 so it's around $200. horace: remember, a simple leak anyone could fix in a couple of minutes. results of test were surprising. in our story we show you how the producer posing as the homeowner handled the plumbers. we will tell you what to do and what questions to ask before you hand over any money because if you aren't armed with knowledge, even the simplest problem can be costly. how do you fix a simple problem we created? just tighten the faucet head. we got a lot of plumbers who char

horace holmes tells us a story of a couple who thought it planned for a smooth flight only to be tossed before take-off. horace: after two decades of marriage they planned a dream get-away to celebrate the 20th anniversary. >> we looked forward to the trip so much. horace: they planned it for a year to fly out of bwi airlines in on spirit to las vegas. they made special accommodations for the flight. steve is a big man. >> i weigh 400 pounds. 6'1". he even lost more than 100 pounds in preparation. they booked three seats. one for tammy and two for steve. >> a, b, c. horace: july 18 they boarded the plane and took seats next to the emergency exit doors. no problem. steve asked for the extended lap belt. got it. buckled up. off they flew. five great days in las vegas and it was time to fly back home. >> that is when the nightmare began. >> when they got on the plane and he went to sit in the seat -- >> they just said don't get comfortable. because you can't sit there. >> they proceed, she tells us it's an f.a.a. regulation. horace: but the actual f.a.a. regulation says it is up to airline

horace: i'm horace holmes. earlier in the week we put plumbers to the hidden camera test. show you what a family says plumbers did to their home when they called them in. coming up next on abc7 news. jonathan: the latest installment of the 007 movie franchise hits u.s. theaters today. we are getting a look at the bond villain car. it's gorgeous. love it. orange jaguar. this is a concept car that the villain uses to chase bond around rome. this particular model is called a hero. but it was designed to look menacing. jack war created the -- jaguar created the car just for the film and used to generate buzz. but you won't find it at any car dealership not now. i am imagining after the movie there will be a blood of people wanting one of these. alison: or just buy an orange car. jonathan: i want the flame-thrower. i want that option. that would be nice for traffic. alison: now to astronauts. sky and shell completed a second spacewalk outside the international space station today. they had to fix an ammonia leak in the cooling system. they did encounter minor damage while perfo

horace holmes we are getting there. 102 place is the address in south bowie. the scene. a lot of fire equipment on the scene. the fire started in the garage area of the home. it's pretty much confined to that. no injuries but we understand that the firefighters on the scene that a dog was rescued from the home. the dog is fine. at this point it's knocked down and they have the situation under control. we are making our way there and will be there shortly. we'll have live report. back to you. alison: thank you. we'll check in with you in a few minutes. meanwhile, police say he burst into a house. broke a bottle over a woman's

ll, our troubleshooter horace holmes went under cover. he joins us now with a preview of the findings. hey, horace. horace: hey, leon. i didn't know until idid the story you can create a leak hat lookslike a big problem underneath a sink by simply turning, simple turn like this of the faucet head. it creates a leak down here and up here. this is what we did at the home we rented. we hid cameras in the home and called in the plumbers. what does it take to fix a simple leak? how much should it cost? "7 on your side" wanted to know. we went under cover and put plumbers to the hidden camera test. we went in a in the d.c. area. placed hidden cameras throughout the house and hired plumbers. seven plumbers we chose from the yellow pages. >> show you what the problem is. >> our producer posed as the homeowner. watch how she handles the plumber when it doesn't go as expected. >> is there some other way to fix it where you don't have to replace it? horace: that is what we want you to pay attention to as you watch the story. put yourself in the homeo

troubleshooter horace holmes has a preview of astory you'll see only here horace: we eated te test and teroblem. mple problemin the kitchen of a home give a simple turn to the faucet, on the kitchennkk here and also under here. underneath the sink. that is whatwe di at the home we reted ecently. we hid cameras around the house and called in seven plumrs. we watched inan upstairs room to see hat they would do and how much they would charge for the fix. >> it's 270. >> jus for that bit? >> i called, nobody said there was a two-hour minimum. i know nobody discussed a two-hourinimum. i knowt. horace: see how things cannot go your way. the important thing is if you want to see just how the process goes as far as the plumbers are concerned from their perspective. we also want to arm you with hand over any ofu shouldask your hard-earned money to a contractor that you bring in your home. ur plumbersour "7 on your side" hidden camera plumbers test is coming up tonight on abc7 news at 11:00. jonathan: we'll be watching. thank you. don't miss the plumber's test. the only place to see it is here a

reporter: i am horace holmes in the 7 on your side health center.llment season and these folks are here to help you because he can be a confusing and intimidating time as you try to get every thing right in your personal business as f as health insurance and life insurance. these folks are here to answer your questions. is703-2 one number 36-9220. we will be here until about 6:30 to answer your calls out there. there are no back questions. call and ask. 4:00,an: ahead for us at an update on the drug bust just blocks from a montgomery county school and what the authorities found inside. alison: a government crackdown on tobacco. the new place he was to ban smoking and the millions of people this could affect. jonathan: weather trivia thursday. we do know this. it?rter: can you hear the sounds of the season. is it to send for holiday tunes? --will have more on the surrounding the holiday season this year. jonathan: was left in regulation -- reagan national reported snowfall and november? across america, people like basketball hall of famer dominique w

our troubleshooter horace holmes brings us the story. patricia young knew it would be a big job. >> i'm a disabled veteran. so i had to have help. >> wanted her home to look nice for the holidays so she went online to find a paper. >> trust everything on line. horace: she went to a company that rates contractors. she found a company called the express handy man services. it was what she calls a gold member. she said she signed a contract with express handyman and paid 60% up front. at first she said it went well with the painter. but a few days into the job young had to check herself in the hospital. she let adams work in the home on the week she was away. she got back home -- >> i am looking at a messy paint job. it looks like a 4-year-old did it. >> she was floored by what she saw. >> i am angry. when i first saw what he did, i'm telling you. i cried. >> a sloppy job, the walls painted the wrong colors. paint on floors. holes left in the bathroom. furniture damaged. after two weeks of work, a job that was supposed to be done in one wee