. >>> well, according to an investigation by the new jersey public utility board atlantic city electric fell short following the june 23rd storm that severely damage parts of the south jersey. many were left with the power for up to six days. "eyewitness news" reporter alexandria hoff has the latest. >> reporter: when thousands of customers lost services in the hours fog last months storm so did atlantic city electric. >> verizon wireless is one of the carriers we use for data transfer. so when that went down there was an impeded us initially. >> reporter: without a backup response times suffers according to a report released by new jersey public utilities prodder. fred james wait aid week with in pour to his deptford township home. >> i stayed here for six days, yes. it was peaceful, quiet but very disturbing. >> reporter: disturbing in part because some customers felt that they weren't getting on is predictions of when services would be restored. >> if you tell them 12:00 o'clock midnight that night and does not come on and do you that three times in a row, that is where issues came u

jersey. board of public utilities will review atlantic city's response in the wake of the storm. spokesperson said the company restored service to 100,000 customers within a day and 1600 workers in the field. >>> there's much more to come on "action news" saturday morning, which state shows the most pay treatism. a -- patriotism, a new poll may surprise you. >>> half a road is missing after flash flooding in parts of the plain states. >> reporter: we're traveling a little bit of wet weather this morning, steadier stuff to the west, i'll let you know when it arrives and when it moves away in the exclusive accuweather seven-day forecast right after this. flash flooding washedz -- washed away parts of the road in oklahoma. the rain came down in just a few hours stranding drivers. thankfully, everyone is okay. we were talking about a little bit of rain here. >> reporter: i'm glad we're to see we're not alone with all the rain we had last month. parts of the area picked up over a foot of rain during the month of june. we have more rain executived this afternoon just a couple of shower

criticizing the response by atlantic city electric to a storm in june that left 280,000 customers without service for days. report by the new jersey board of public utilitiesnd the company's communication with customers, officials and regulators was problematic. they stated in part atlantic city electric should have informed local communities more quickly about the extent of and challenges being faced in terms an extended recovery. outage of verizon cell service -- >> every day you called there was always a time but never just came back on. >> obviously we want to make improvements to our process cease and if we can do something different that's what we're looking for. >> atlantic city electric was dealt a major blow with a total of 419,000 customers affected by the storm. >>> countdown is on. in 64 days pope francis will arrive in philadelphia. it is sure to be one of the biggest events in our city's history. the pontiff's visit has sparked a rental crack down. as "eyewitness news" reporter diana rocco tells you some hoping to cash in on out of town visitors are finding they could be out of luck. >>> many throughout center city and beyond have already lis

are criticizing response by atlantic city electric to a storm in june that left 280,000 customers without services for days. a report by the new jersey board of public utilities found the company's communication, with customers officials and regulators was a problem. they stated in part atlantic city electric should have informed local communities more quickly about the extent of damage and challenges faced in terms of the extent of recovery. outage of verizon cell service adversely impact the ability to common kate with ground crews. >> every day you called, there was always a time, but it never just came back on. >> we want to make improvements to our processes and if we can do something different that is what we're looking for. >> reporter: atlantic city electric was dealt a major blow with a total of four 19,000 customers affected by that storm. >>> well, package delivery can be tricky, sometimes a box cannot be left without a signature and those dropped at the front door could be damaged by the weather. now postal service may have a solution. bigger mailboxes cbs news correspondent chelsea edward has more on the pilot program. >> reporter: the you had po

atlantic city's electric response to last week's power outages. three state lawmakers wrote a letter to the new jersey board of public utilities complaining about acc's response the utility refused to coordinate its efforts from local towns. they will cooperate with the utility board's review and look for ways to be more efficient. >>> a picture went viral, it shows a message on the inside of a police van. the message reads, enjoy your ride because we sure will. the department says it's concerning and unacceptable the photo follows the arrest of six officers in connection with the death of freddie gray. he was arrested in april, he decide in the back of a police van. his death sparked protests and riots throughout baltimore. >> if you're spending time outside this weekend, do not be surprised if you come away with a few extra mosquito bites. it's due to all the heavy rain we had a week ago, we spoke to some campers who say, they came prepared. >> we first got here after the rain it was pretty bad. it wasn't that bad, we were prepared with bug spray, we have citronella. >> remove any standing water from your property that would keep from giving mos

lot of people complained about the slow response of atlantic city electric to last week's power outages. now the new jersey board of public utilities is taking a look. storms put thousands in the dark for almost a week. three state lawmakers wrote a letter to the utilities board complaining about ac electric's response. they say the utility refused to coordinate its efforts with local towns. ac electric says it will cooperate with the review and look for ways to be more efficient. >>> the baltimore city police department has launched an internal investigation after a picture went viral. it shows a message on the inside of a police van saying enjoy your ride because we sure will. someone snapped a picture of this on tuesday. the police department says this is concerning and unacceptable and the department is taking it very seriously. the photos come as six officers are charged in connection with the death of freddie gray. gray was arrested in april and suffered from injuries while in police custody. his death a week later sparked protests and riots in baltimore. >>> new york state police are trying to unravel exactly what happened w

new report by the new jersey board of public utilities communication is where ac electric fell short and in effect prolonging services for pairs. they stated in part atlantic city electric should have informed local communities more quickly about the extent of the damage and challenges being faced in terms of an extended precoverry. did you guys know that this might take a week to fix? >> we didn't know before it happened but as soon as it happened and we saw the mass destruction, once we started assessing where problems were and we saw the damage it did to the infrastructure we saw this would be a multi day event. >> reporter: customers say they were initially warned that repairs could take several days but were not kept up to date. keep in mind atlantic city electric was dealt a major blow, with the total of four 19,000 customers, a affected by the storm. according to the reports when verizon cell services was income out following storm atlantic city electric did not have anyway to communicate with ground crews. we will have more coming up at 6:00. for now, reporting from gloucester county alexandria hoff for cbs-3 "eyewitness news". >>> developing right now