author michael leboeuf says its pretty simple: the things that get rewarded get repeated. we seem to know this with little children and seem to forget it when it comes to adults. the best managers i've worked for have handled praise this way: it's precise, it's periodic and it's personal. it recognizes a specific act. it isn't given once and never again. it is directed specifically to one individual and helps that person see how their exact contribution is appreciated. things feeling a little puny around your place of business? maybe your people have a vitamin "p" deficiency. you can fix that. i'm lou heckler. >> susie: that's "nightly business report" for friday, august 17. we want to remind you this is the time of year your public television station seeks your support. i'm susie gharib. have a great weekend, everyone. we'll see you online at nbr.com and back here monday night. captioning sponsored by wpbt captioned by media access group at wgbh access.wgbh.org >> join us anytime at nbr.com. there, you'll find full episodes of the program, complete show transcripts and al