. >> reporter: margaret newton sets her home security alarm system where she lives in prince george'snty every day. she says it makes her feel safe. >> i had some friends who had it, so they were satisfied, so i got it. >> reporter: but recently, a stranger showed up at her door, a salesman from a different security company wanting newton to switch services. >> windows on. >> and right away, i'm already frustrated. no, no, no, i don't want it. >> reporter: newton got a phone call the next day, asking if the salesman could stop by. >> and he was very polite and all. >> reporter: the salesman convinced newton she was on a month-to-month contract with her existing security company, and he promised to sell her a wireless alarm system so she would no longer so to replace batteries. he also told newton the company's local, so it would be easy to get someone out for a maintenance, unlike her current company, located in california. newton was sold. >> most of the time, i read everything, but this particular time, he was so friendly and so talking, so i agree. i say, well, okay. i signed the c

margaret newton sets her home security alarm system every day. >> i had some friends that had it.fied so i got it. >> reporter: recently a stranger showed up at her door, a salesman from a different security company wanting newton to switch services. >> right away i'm already saying i don't want it. >> reporter: newton got phone calls the next day asking if the salesman can stop by. >> very polite and all. >> reporter: the salesman convinced newton she was on a month to month contract and he promised to tell her a wireless alarm system so she would no longer have to replace batteries and said the company is local so it would be easy to get someone out for maintenance unlike her current company located in california. newton was sold. >> most of the time i read everything. this particular time he was so friendly and so i agree. i said okay. i signed the contract. >> reporter: everything newton said she was promised ended up not true. the company was not local. the alarm system was not wireless and she is now stuck with two contracts. so now she gets a bill from both companies for ab