how about the q-matic? we keep hearing there is progress, but if this is such an important program for the city and our department, and we are trying to implement it and get our customers to go through with it, is there any paperwork, instructions, even something to announce this program to the public? i would like to see some of that. are there brochures telling people what to expect? something like that would be helpful to commissioners to review over the weekend and then we can come here on wednesday and debate and discuss this intelligently. that is all i'm asking for. i do not know if my fellow commissioners have any other comments. >> commissioner walker? commissioner walker: thank you. i tend to agree. especially on issues that we routinely have -- i think the capss program we have gotten a lot of back of material. maybe we will get more information about current programs. it is really important, especially -- i could talk about the mou agenda item with the housing authority. there have been some rea

. -- q-matic. we have six starting on monday. in order to be able to roll out the program and be able to provide the information you have been discussing that you need about the system and the public, what we needed to do was to get real life feedback from our customers. last week i sent out to the public advisory committee are request that if anyone was coming in this week and they would agree to have us meet them and go through the system and have them pulled a ticket and have the number called and have them go from the first floor to the pit floor in back, the traveling between the floors, all of the things that are concerns of people to work on that and see where the bugs are, see where we need to provide additional information, to see if what is on the screens for q- matic gave enough information so that you knew you did not need to go to this area, you needed to go to fifth floor directly. all that information. we want to continue doing that type of testing with real-light situations before the prwe rolls out. because of th

is not just on the q-matics screen. the idea is when this rules out we can be successful, and that everyone it looks -- that everyone looks good. there are many things that need to be done. this will take a while. we're hoping that we get more people that are willing to spend an extra five minutes to go through and start from the beginning to pick their tickets up and go through the process. >> commissioners. >> questions about our reatreaco the testers. what do we tell these people? what is the intent or benefit? to go the first thing i wanted to do was to make sure that they understood that they are testing the routing system, and that we wanted their input and suggestions. we have on lonly gone to the pa but we hope to get other people involved. we asked them to give us a call beforehand or the time they're downstairs. i have people available, and they go with the customer to the counter or the individual -- on our side, if the person doing it on our side runs into a problem, they will go through training. it is real

if we cannot coordinate the cashiers, how can we implement this q-matic? it is just horrible. >> commissioner murphy, that item is coming up in the agenda. if we could limit our common to the things that the president raised. commissioner murphy: i believe if we have great people in the department that want to change, that want to help, that want to move the department to the next level, but they are afraid to step up. they have absolutely no support from our director. no support. when is all of this going to end? our director is going out on leave for a couple of months. i wish you well with that. but this e-mail that came out last week -- you have held this department hostage for two years. with this e-mail you are sending out, you say that the guy that is going to replace you for two months is handcuffed. he cannot do anything. i am just very disappointed in all of this. very disappointed. i am to the point where i am ready to just get out the door. i am sick of it. that is what i think i will do because there is nothing happening around here and it is

>> just in hearing the issue with q-matic, something that came to mind. i have answered a lot of questions about surveys, new things in the housing code, things that we have to implement. seeing the responses from our customers, one thing that may need to be considered, i know that there are mine turns on some floors of the department. one thing that was very effective with the brown bag lunches for the videos that were done, which were then displayed on a loop, at any time something new occurs. they can say, this is a new program. it will go through a five-minute loop, and you could also do it in different languages. that would help our customers as they are sitting there waiting. commissioner hechanova: [inaudible] >> [inaudible] watching our customers, that is a quick way to introduce -- i would say and do the writing things, too. but if we could give them a visual, that would help them to, as they conduct their business on these various floors. >> any additional public comment? seeing none. item 7. discussion and possible action regarding a public emp

we don't have one bringing us draw matic change so we're looking at little change through saturday and sunday. and change develop nemt week. overnight tonight we'll see low clouds and fog pushing in. and all the way across the bay so if you're out driving tonight and tomorrow morning, you may see visibility in highways, 101 in the north bay and sections of 580 and 680. we do expect fog and fog. low temperatures into same range we've seen last two, three weeks, mid 50 as cross the bay area. highs tomorrow, into south bay, mainly upper 70s to low 80s, up to 846789 peninsula, mainly low to mid-70s, and there is 75 in mountain view. 59 on the coast. and downtown san francisco, a high of 65 tomorrow. 61 into sunset district. north bay highs of 77 in novato and napa, 83. and clover dale, highs from 67 at berkeley up to 73 in union city. low to mid 80s and perhaps a little bit cooler than todays highs sh around the bay, highs of 70 in watsonville. inland, low to mid 8 ows in morgan hill and gilroy. sheert accu-weather forecast. and tuesday, and by wednesday, thursday, friday we'll see highs a

and all cities thought success really unfortunately the situation in syria has taken into matic didn't we real politicians should follow developments gadhafi libya gave violin orders to destroy the opposition the syrian president gave no such ill does unfortunately a lot of people are dying in syria this is our biggest concern in my private conversation with the president and in the private letters i've sent him i discuss the same ideas reforms need to be carried out so he should establish peace with the opposition establish peace in the country and create a modern state if he fails to do that in a sound future awaits him and at the end of the day we'll have to make our decision we watching the situation is changing good lines are to. the with. russia's president gave an interview to our mosques the radio station and the first caucuses television on the eve of the third anniversary of the war speaking about the events in the caucasus to mention medvedev said georgian president mikheil saakashvili should face an international court for starting a war in two thousand and eight you can wa

dollar destroyer was built in canada yes by pretty well as the motor coach manufacturer the bronco matic killing machine as they view the i p h three four five considered the top line model for the ontario based company it's a no all your hard earned tax dollars are creating new job opportunities. for floppy headed friends north of the border obama also took some time out of his thrown america under the bus door to call out is the media annoying to challenge or fifty thousand and twelve rick perry think that while the media is going out of their way to ignore discredit the constitution's champion ron paul governor perry is hard at work trying to repackage ron's position on the federal reserve and in his own poll cowboy swagger into the mix if this bridge. between now and the life. i don't know what you know if you kill me with we. we treat. the printing more money. to play politics. at this particular time in american history. is all right there are three in the. oh you don't politicize the fed rick don't you know the first rule of builder are you do not talk about the federal reserve so

they caught up with another suspect in a draw matic fashion. >> one suspect fled eastbound away from officers actually knocked over an elderly person, and fled through the house. attempted to jump over a fence, knocked off the gas meter causing a huge gas spill. the oakland fire department responded quickly. able to shut gas after. we zrnt to he back vait the neighborhood. >> this was the first day of school in oakland whachl a start for children at two nearby schools. pride elementary and castlemont high were placed on lock down much of the afternoon. parents were notified by phone. when it was safe to come pick them up. officers say two suspects are known to officers and have been involved in high profile cases. again, they're combing through this neighborhood yard by yard. officer joiner was praising the president dents and says they've been helping officers and letting them go through their property saying many told them they feel enough is enough. live in east oakland abc 7 news. >> thank you very much. and a foreclosed house in san jose taken over by squatters is the scene two

no draw matic changes in weather. but later in the week we'll notice gradual warming. overnight tonight there is fog and low clouds and there is a range of high temperatures to 70s around the bay to 80s inland locations, maybe a couple 90s, high temperatures from mid-70s to about 80. 76 in palo alto. and 60 in half moon bay. downtown san francisco, 62 degrees, north bay highs from 75 to 87 and near east bay highs upper 60s to low 70s inland. highs into low to mid-80s and east we'll see upper 60s, and there are highs of 66 in watsonville. there is the accu-weather forecast. there is highs around 90 into warmest spots. up to 80 degrees around the bay. mid to upper 60s on the coast. and there is not much change but coming up over the weekend. >> and bart cars of the future. future. >> your chance to weigh in on ♪ ♪ free access to chase atm's wherever you are. that's a step forward. chase customers can avoid atm fees with over 16,000 nationwide. take a step forward and chase what matters. >>> sky 7 over the rescue of a kite boarder in alameda today. you can see him getting

senate plans to vote on the bill tomorrow, those on capitol hill tell me that it will be far less draw matic than what we've witnessed today, in the house. and a new report by the congressional budget office says the debt bill will save taxpayers $2.1 trillion over coming decades. the analysis finds a combination of caps on cabinet agencies should save more than $900 billion, crediting 1.2 trillion more in taxpayer savings because of cuts and a bipartisan committee will come up with and congress will vote on later this year and finds most of the cuts would occur in 2014 or later, so the debt bill would have little immediate impact on the party. there are rules affecting welfare recipients in california, it's not good news for those struggling to find jobs in a down economy. and. >> i don't know what we're going to do. >> it's a race against the clock for debbie watson. she has to find a job soon. beginning this month, the state is changing welfare limits from five years to four. after 48 months, benefits will only cover children. watson, who has moved in with family to cut expenses is on her

. >> on a gurney, in a cage, his courtroom appearance was draw matic. but the judge postponed proings so he can see an onkolgist. the strongest indication of just how sick he is. >> and. >> this was the moment millions of egyptians had been waiting for and never thought would come. the former president arriving for his day in court. there have been numerous reports of his failing health. the 83-year-old wheeled into the courtroom in custody onbuilt iron cage in a gurney, surrounded by 0 co-defendants including two sons whchl asked by the judge about charges of corruption and murder, which he could face the death penalty he relied... i deny all of the charges. outside of the police academy, the trial is taking place. hundreds gathered to watch the proceedings. many stood, stunned and never imagining their former president would be brought to justice. despite the dictatorship and the way his forces killed protesters this year, many egyptians still like him. they don't want to see an old man tried on television like this. in a cairo cafe, locals gathered t

not a draw matic warm up but pleasant. >> around the bay area there are many places you can take andsong birds may need urgent care. there is a song bird hospital to sandel he's feathered passengers. >> these birds were brought into the song bird hospital abandoned and hungry. they would have likely died in the wild if into the cared for. veronica runs this hospital and leads a team of volunteers spending hours caring for wounded and abandoned birds aarrive here this, is the oinl song bird rescue and hospital in northern california. >> this story is that i found what i thought was a nest of cliff swallows. they were house sparrows. i brought them to a local center. and they were desperate for volunteers. >> 15 years later... >> there are eight aviaries on the property. >> she's converted much of her two acre home into a hospital for injured birds. >> no water birds, no fowl. just song birds. >> these birds have big appetites, too. they need to eat every 20 minutes and they'll go through 200,000 meal worms a week. >> so just have to pry mouths open. and put food in. >> song birds come

. >> there are numbers draw matic, the total has slung by 120,000s. hispanic business leaders in san jose say they've seen some promising signs in the past few months. >> and there is economy suffering, a depressed economy we see more entrepreneur yi yil -- entrepreneurial efforts, you say i'm going start my own business. >> they're learning house owe to use face book to market. and in another, being coached how to pitch for business loans. margy sanchez took a plunge, leaving a corporate job at apple to start a solar screen company in her garage. she now has three people working for her. >> i look forward to putting people to work. i really do. and i visualize having eight trucks, you know? in the next year or two. i do want that. i do see that happening. >> however, surviving the tough economy makes it difficult to keep people working. the owner of jp paving had 28 people working during boom time autos right now very 19 employees. so everybody is experienced and working hard. >> and finding opportunities to bid on new jobs is crucial, for years, sma

practicing matically, if you are trying to seek control of a territory, you need a population. secondly, i think they have gamble as well that eventually aid is going to flow. this is where we have to be careful of how we allow that to flow. we have had this experience in somalia. i was there in the 1990's when it happened. the more refugees you have, the more displaced areas, the more resources you can flow to the area. some of them may well be holding people so they can increase head count and rent-seeking behavior the >> one other country we haven't addressed is aratria, one of the most totalitarian regimes in the world. there is very little information from the ground. looking at maps, it was literally blank in terms of data. any information on the situation there? also the tension between the government situation and the humanitarian situation? >> just to give an index of howed bad the situation probably is there, slightly under 50,000 people have crossed the border into ethiopia. it is a mine-laden track, and these people have risked everything not just to walk across a d