michael finney finds not -- out. >> for those who work in maui, travel insurance would have been a bigabout those who have scheduled a trip and what -- don't want to go now? >> admit sanchez and his wife had a big trip planned for maui and then this crisis hit. admin canceled his trip, his airline giving him credit, but his airbnb host said no to a refund that airbnb backed up. >> the owner said that because we are supposed to go ga, ga was not effective by the fire. >> many would-be visitors are struggling to get refunds, which is why share much of.com says travelers should consider ensuring their vacations -- ensuring their vacations. >> you never know what is going to happen between now and when you take your trip. >> is indicated travel columnist says before buying, read the fine print. >> most travel insurance covering the contingency for the specified fine print. >> several -- this that you might already have travel insurance through your credit cards. >> even some no annual fee cards have these, but certainly if you're paying something like a $95 annual fee, you probably qualify

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michael finney is here saying that getting a clear answer is tricky. michael: and possible.he island is a site of such devastation. many cannot imagine going there to enjoy a vacation. yet, airlines have a very narrow window to change your plans. some hotels are not even reachable. travel advisors say wait and see what happens with tourists, with vacations coming up wonder should i stay or should i go? >> here devastated by what is happening. we know so many people there. michael: matthew and his wife visit maui often. here they are with this man, who's lahaina restaurant burned down. there unsure if they should go to october as planned. >> we don't know if it is the right thing to do for the people of maui, supporting them the best way we can, or not go at all. we are hearing a variety of opinions. yes, we should go, they new juror support, know you should not, they need to heal. >> our time -- our plan was to go whale watching. larry: michael: michael: karen smith of danville planned to celebrate a birthday, watching humpbacks migrate south. the stocks are gone. >> will it

ama: michael finney says the fire has many travelers wondering whether to still go. lking about all of this earlier. michael: their airlines and hawaiian authorities are telling tourists to stay away. travelers get that. if they cancel their trips, will there be a refund? a wildfire in an island paradise fueled by hurricane. it as it does asked her no one could have predicted, least of all the thousands of tourists who plan to go. >> our plan was to go to lahaina and go whale watching. that is the perfect time to go whale watching. reporter: karen smith booked a trip for next february. after seeing the devastation she doubts the island will be ready for tourists. >> i cannot imagine they will rebuild the whole area to go whale watching. it does not seem that is going to happen. michael: she tried to get a cash refund from alaska airlines, but could only get a voucher. >> it is ridiculous that i should have to get a voucher when i don't know when i'm going to go back. >> if you have a trip planned, do not go to maui. if your trip, is further along i would wait and see,

i'm michael finney, with more coming up. i live in vancouver, washington and i write mystery novels. dogs have been such an important part of my life. i have flinn and a new puppy. as i was writing, i found that i just wasn't as sharp and i new i needed to do something so i started taking prevagen. i realized that i was much more clear and i was remembering the details that i was supposed to. prevagen keeps my brain working right. prevagen. at stores everywhere without a prescription. wow, look at this selection! tile, wood, stone, laminate, vinyl... and this one is...perfect. at floor and decor, our everyday low pricing on high-quality products and on-trend styles, means you can really bring your room to life. discover floor and decor today! kristen: time for consumer news. larry: michael finney is here with apple news. as a man who held onto his iphone4 like this for decades, this is big news for you. [laughter] michael: you only get one payment per phone. it should be per year. iphone users who are part of the class actio

michael finney tells us what experts say about financial refunds. >> a wildfire in an island paradiseould have predicted, least of all the thousands of tourists that planned to go. >> our plan was to go to lahaina and go whale watching because it is the perfect time to go whale watching. >> karen smith of danville book your trip to maui for next february but after seeing the devastation she doubts the island will be ready for tourists. >> i cannot imagine i six months they will be built the whole area watching. that just does not seem like it will happen. >> karen tried to get a cash refund from alaska airlines but could only get a voucher good for one year. >> it is ridiculous i have to get a voucher when i don't know what i will go back. >> if you have a trip planned the next couple weeks definitely duncombe alley. if your trip is further along come and see how quickly everything is back up and running. >> he says tourists will likely get cash refund or credit for travel to the island and at the next few weeks. but not beyond fast. >> if you are looking to cancel a trip months and m

michael finney has advice. >> a wildfire and paradise fueled by a hurricane, a disaster no one couldll the thousands of tourists who plan to go. >> our plan was to go there and go whale watching because that is the perfect time. >> karen smith of danville booked a trip to maui for next february and after seeing the devastation she doubts the island will be ready for tourists. >> i cannot imagine in six months they will rebuild that whole area to go whale watching. it does not seem like that is going to happen. >> karen tried to get a cash refund from alaska but could only get a voucher good for one year. >> it is ridiculous that i should have to get a voucher when i don't know when i will go back. >> if you have a trip planned definitely do not go to maui. if your trip is further along i would wait and see what happens. see how quickly everything gets back up and running. >> this expert says tourists will likely get cash refunds or credits for travel to the island for the next few weeks but not beyond that. >> if you are looking to cancel a trip months from now i think that is too mu

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you are like i have no patience for this anymore. >> i am michael finney, 7 on your side.e will meet with east bay residents who have experienced repeated outages on tuesday. still to come on abc seven mornings, former president donald trump could surrender to election interference charges next week. and what we know about a deadly police shooting in martinez. by the state department of justice is now investigating. but his vision dimmed with age. he had amd. i didn't know it then, but it can progress to ga, an advanced form of the disease. his struggle with vision loss from amd made me want to help you see warning signs of ga. like straight lines that seem wavy, blurry, or missing visual spots that make it hard to see faces like this one, or trouble with low light that makes driving at night a real challenge. if you've been diagnosed with amd and notice vision changes, don't wait. ga is irreversible. it's important to catch it early. talk to your eye doctor about ga and learn more at gawontwait.com announcer: building a better bay area, moving forward, finding solutions,

as michael finney reports, people in these bay says the system is too sensitive and leads the constantages. >> i hear my neighbor's generator down the hill. michael: karen snow woke up to the sound of a power generator down the street. >> here we go again. michael: it was another power outage in her lafayette neighborhood. >> it was off three times in eight days. michael: power goes out it richard's house. >> it happened seven to nine times in about a month. it's on except the bull. >> it interrupts your entire day. michael: he lost count of outages that began in early july. >> i wait around and is he going to come on. you don't know. >> no transparent -- they are not transparent about it. no communication to say we are sorry your power went out. we want to tell you why. michael: pg&e says it is trying to prevent wildfires like the woodsy areas of contra costa county. the quebec on tree trimming but enhanced powerline safety settings, or epss. if a tree branch hits a powerline, centers sensors would cut power to the wire, preventing a potential wildfire. especially on hot, windy days.

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but seven on your side's michael finney says it may not be enough . >> it was just so it was creepy.r believed the man on the phone was really from bank of america. >> the guy was very friendly, calm, kind, clearly educate and it was very creepy in retrospect. rachel had just received this text. >> what did she charge? $432 in a walmart in texas? she replied, no, her phone rang. >> hi, this is bank of america fraud department, the man told her someone was using zelle to withdraw money from her account . now i see a zelle for $2,000 taken out of your account. i also see one for $1,500. did you zelle anyone for $1,500? no i did not. >> the man told her she had to quickly send the money back to herself through zelle. she followed his instructions. >> i said, great. thank you so much. >> rachel had no idea the man was an imposter and she was really sending her money straight to the crooks. then the imposter went one step further. he told her she'd be getting a fraud alert from bank of america, but she should just ignore it. >> you're going to get a text saying that we've detected suspici

now you can reach out to michael finney, go to abc7 news.com slash seven on your side to share your story. >> it's been two weeks since wildfires sparked on hawaii. tonight a look at the new questions being raised about how the emergency was handled. plus we're not going to give up. >> the hollywood strike comes to the bay area. >> hear the concerns from local writers and actors. hey y feeling something, baby? >> as you near the lobby. still catching feelings for you. feels for you. feelings for you. hey you feeling something? good morning, america. >> public safety is something we all care about. now our exclusive tool gives you the power to see exactly what's happening in your area. understand crime trends. check out the numbers. compare the data neighborhood safety tracker only from abc7. >> see the world's largest dinosaurs. a new exhibit at the california academy of sciences this summer. >> happiness is a new chevy. you can go farther tow tow more course, you can't become and bring along everyone you love. your road to happiness begins in a new chevy. get 1.9% financing on all 2023 s

michael finney tells us what experts say about potential refunds. l a wildfire in an island : paradise, field by a hurricane. it is a disaster no one could have predicted, least of all the tourists who planned to go. >> our plan was to go whale watching. it is the perfect time. >> here in smith booked a trip to maui for next february but now she doubts the island will be ready for tourists. >> i cannot imagine that in six months they will rebuild that whole area to go whale watching. michael: she tried refund from alaska airlines could only get a voucher good for one year. >> is ridiculous. i do not know when i am going to go back. >> if you have a trip planned in the next couple of weeks, definitely do not go to maui. if your trip is further along, i would see how everything gets back up and running. michael tourists will likely get : cash refund or credit to travel to the island in the next few weeks but not beyond that. >> if you are looking to cancel a trip months from now, it is probably too much to ask for a full refund at this point. i think t

dan: michael finney is joining us with americans racking up a record amount of credit card debt. michael does the math on what it will take to pay it off. >> i'm sandhya patel. the summer sizzle making a return soon. the weekend forecast coming up a super thin, flexible patch with maximum otc strength lidocaine that contours to the body to relieve pain right where it hurts. and did we mention, it really, really sticks? salonpas, it's good medicine. if you have heart disease and are on a statin, lowering cholesterol can be hard. diets and exercise add to the struggle. today, it's possible to go from struggle to cholesterol success with leqvio. with a statin, leqvio is proven to lower bad cholesterol by over 50% and keep it low with two doses a year. common side effects were injection site reaction, joint pain, urinary tract infection, diarrhea, chest cold, pain in legs or arms, and shortness of breath. ask your doctor about twice-yearly leqvio. lower. longer. leqvio. ♪ ama: the san jose jazz summerfest is kicking off featuring nine stages of music all weekend. festival is not just

larry: here with the headlines is 7 on your side's michael finney. u have big news about blood parties -- block parties. [laughter] michael: first off, to request for jeep owners, more than 160,000 jeep grand cherokee wagon and grand bargain airs are being recalled because the video feed of the backup camera may not display on the dodge monitor -- the dash monitor. because a software issue can prevent the brightness of the instrument panel from being adjusted. not major, still a problem. for more details on both recalls, go to abc7news.com. imposter scams are on the rise according to cybersecurity firm cloud flair. 90% of successful cyber attacks start with email phising -- phishing. microsoft was a top company being spoofed by scammers. rounding up the top five are the world health organization, google, spacex, and salesforce, apple, amazon, and youtube are also in the top 10. elon musk says he is doing away with a blocking feature on x, the app formerly known as twitter. in response to another user asking for reasons why someone would choose to bloc

michael finney tells us experts say about potential refunds. >> a wildfire in an island paradise, fieldne. it is a disaster no one could have predicted, least of all the tourists who planned to go. >> our plan was to go whale watching. it is the perfect time. >> karen smith burke trip to maui for next february but now she doubts the island will be ready for tourists. >> i cannot imagine that in six months they will rebuild that whole area to go well watching. >> to try to get a cash refund from alaska airlines could only get a voucher good for one year. >> is ridiculous. i do not know when i am going to go back. >> if you have a trip planned in the next couple of weeks, definitely do not gold, but further along, i would see how everything gets back up and running. >> tourists will likely get cash refund or credit to travel to the island in the next few weeks but not beyond that. >> if you are loo a trip months from now, it is probably too much to ask for a full refund at this point. it should be up and running by christmas. for now, i would take eight wait and see approach. >> some airl

michael finney is here with the trip the traveler and the luggage cook.orter: his luggage decided to hang around in europe for a few days longer than planned. the one bright spot was apple air tags, which were keeping track of the trip. heat visited spain, portugal and italy. he flew home from rome and contacted 7 on your side when his luggage went elsewhere. >> the luggage decided to take a detour to london. reporter: how do you know where your luggage went? >> thanks to apple air tags. i had to air tags in two of the three luggage. i was able to track two of them. reporter: what a trip they took. >> you could see the luggage as moving in london heathrow, it was moving from one side of the terminal to the other. reporter: that peace of mind, because he knew they were not stolen. since he knew where two of his bags were located, he tried reported. >> you could not reach the airline or the luggage service they use in san francisco. there was no way to get a hold of anybody. reporter: except 7 on your side. we reached out to the airline, and his luggage sta

. >> i am michael finney. >> these scams continue to get more sophisticated. the best way to protect yourself is never to text or call that seems to be from your bank. if you get a fraud alert, call them directly with the phone number you know israel. we have an update on negotiations between the writers guild and major studios. gender policy debate. why the state is investigating a california school district regarding students preferred pronouns. be right back. your body gives you signs. so if you're frustrated with occasional bloating... ( ♪ ) ...gas... ...or abdominal discomfort... help stop the frustration and start taking align every day. align probiotic was specifically designed by gastroenterologists. to help relieve your occasional digestive upsets. so you can enjoy life. ( ♪ ) when you feel the signs, it's time to try align. meet gold bond healing. a powerhouse lotion that moisturizes, heals, and smooths dry skin. with 7 moisturizers and 3 vitamins, you can pay more but you can't get more. gold bond. champion your skin. announcer: building a better ba

michael finney has some advice. reporter: a wildfire in an island paradise fueled by a hurricane.ed, least of all the thousands of tourists who planned to go. >> our plan was to go to lahaina and go whale watching. reporter: karen smith booked a trip to maui for next february. after seeing the devastation, she doubts the island will be ready for tourists. >> i can't imagine in six months they are going to rebuild that whole area to go whale watching. it just doesn't seem like that's going to happen. reporter: she tried to get a cash refund from alaska airlines but could only get a voucher good for one year. >> it's ridiculous that i should have to get a voucher when i don't know when i'm going to go back. >> if your trip is further along, i would wait and see, see what happens, how quickly everything gets back up and running. reporter: he says tourists will likely get cash refunds or credits for travel to the island in the next few weeks but not beyond that. >> months from now, i think that's probably too much to ask for a full refund at this point. i think the resorts will be up

larry: michael finney's here with the headlines. many of us are wary of ai.s going to ruin our vacations? [laughter] >> we have solid evidence of a potential issue. of how ai is going to affect our lives -- let me give you an example. ai could ruin your next vacation. travel guides are being found, i can put together facts or figures by compiling information from real sources but one taken -- when put together, that information could be outdated or just wrong. when searching for information, check to see if the writer is an actual human being with a background as a travel expert. breakfast is going to cost you more potentially. florida grows most of the oranges used for juice in the u.s. crops have been slammed by two major hurricanes, a freeze, and disease. this harvest is expected to be less than half of last year's. things turned out much worse than that. instead of the usual 40 million boxes of apples, less than 16 million were produced -- not apples, i'm having issues today. orange juice has hit three dollars per pound on the futures market. last year, t