. >> mrs. wagner: i thank you for your courtesy, and my colleague from missouri for his kindness also. i thank the chairwoman for hosting the hearing today. to examine the current state of america's credit reporting system. consumer protection and monitoring the accuracy of credit scores is an issue that is critically important to my constituents, and certainly to everyone across the country. mr. begor. we know that one of the best things that cybersecurity professionals can do is to band together. sharing advice and expertise about what works and what doesn't. how does equifax been helping the broader -- i'll call it chief information security officer community? >> thank you as i mentioned in my oral testimony this morningist one we've taken on quite strongly since the data security breach in 2017. not only with our competitors, we're sharing with what we've learned and our industry and financial partners and others that have been impacted. we have forms that we've set up in communities and technolog

mr. wagner? commissioner sanchez? >> commissioner sanchez: yes, there comes a time in many people's lives in professional service, in public service, in particular, where certain changes happen and challenges are there, whatever, and it reminds me of a book a long time ago called "men and women to match my mountains," and when we had specific challenges, greg, you not only stepped up, but you kept the ship afloat in all sectors, and you kept the team and the conclusion models where it's been operational with the highest degree of dignity and professionalism and respect for all our employees and, in fact, what's continued to be one of the best departments in the nation and the world. so i know for all of us it's been an honor to have served you when you first came aboard from a lieutenant, to a captain to a fleet, just awesome. you've served with dignity and respect for all and really kept the spirit and tradition of what we are about at the san francisco department of public health, so thank you for a job well done. >

mr. wagner. >> good afternoon, commissioners, greg wagner, chief financial officer. we have a -- do you know how to get full screen? so we have a presentation to go through today and get your thoughts and feedback, but as many of you know, there's been increased scrutiny over the last several weeks and months about our billing practices as zuckerberg san francisco general hospital, and a lot of this is focused particularly on patients who are insured and who come into the hospital and have some portion of their costs paid by insurance, but are left with the remainder of the bill personally. and this is a relatively small number of patients that end up in this situation, but it's become a very apparent to us as we've kind of looked closer at this and been hearing about it and thinking about it, that the way that our practices are currently set up are not acceptable to us and they don't reflect who we are as a department and as an institution. and, you know, a lot of what that is, is kind of the acknowledgment that there are people who are either not taken care of them

mr. wagner moving forward. we also have a presentation from the san francisco option, city option. my apologies. names have changed so many times. i don't remember where it is. to talk about, you know, the new way of separating the city option updates to talk about how they are going to we categorize the contracts to separate the healthy san francisco plan from the medical reimbursement account and also the san francisco city option. we also have the really robust conversations, you know, like pretty much about how this has been working out, you know, and also retention rate and also, you know, how it impacts equity. the amount of equity. we have that question for the contract report as well that we would really like to. this is ongoing conversation. we would like to find away forward for us to know how our investment creating the impact that we want to see for the city and county of san francisco. hopefully, there is a way to measure it moving forward. we are really excited that director colfax had mentioned he is leading that process and seeing him passionate about data, we are l

mr. sloan: we looked at 165 million accounts. miss wagner: and they have been made whole and their credit scores have not been impacted? mr. sloan: we have corrected any improper information that we have provided to the credit bureaus, and in addition to reimbursing customers for fees and expenses, we have asked them to come and see us to the extent they feel -- miss wagner: what percentage came to see you? very smalla percentage, notwithstanding our best efforts to contact everyone, and to the extent it were not satisfied with what our offer was, we hired a mediator at our expense on their behalf, and we have resolved all of those customers that have come in. in addition, those customers have the ability to take in then settlement we have entered into where we have paid $142 million. >> after the scandals that have been brought to light, wells fargo decided to hire a new chief compliance offer to ensure the bank is mitigating risk. i would like to know when the new chief compliance officer was hired and has the new officer been empowered to

wagner, vice ranking member is recognized for five minutes. >> i thank the chairwoman for yielding. good morning mr. sloan. >> good morning. >> i want to start pie by expressing my continued anger and frustration that your company was taking advantage of your customers and our constituents for years. you had a responsibility to your customers and placing one's money and wealth in the custody of an organization like wells fargo is one of the biggest displays of the public trust. and the company betrayed that trust and took advantage of customers in order to meet sales performance goals and fraudulently improve earnings and share prices. while you have apologized, paid millions and billions in fines and after reviewing your recently released business standards report made numerous changes to your corporate structure, i think we can agree there is still more to be done. mr. sloan, there were over 15,000 accounts in missouri affected by misconduct and scandal since 2012. these include many of my con stilt wents whom i represent. i care deeply about these customers. have all of these customers been made

wagner? >> thank you, mr. chairman. overecretary of state, here. thank you for your time today and your service. number oflling the nominees that this administration still has in and other agencies that have not been confirmed by the senate. can move much more swiftly and waive the 30-hour rule. atrocitiese and prevention act, a bill i introduced that was signed into law by president trump in affirms the critical interagencyf coordination to prevent genocide and mass atrocities. is state pompeo, how supporting atrocity prevention and response activities? sec. pompeo: there are multiple mechanisms inside the department of state. that haveams responsibility for the implementation. our state department's element implementing that statute in law, we have a broader group of on human rights issues and another group with regional responsibility, each to ensure we do all that we can to reduce the risk genocide, will be atrocities, crimes against activitiesorrific too many governments are taking. post? they reaching sec. pompeo: i think so. i'm sure we can

wagner? >> thank you, mr. chairman. mr. secretary, over here. >> i got you. >> thank you for your time today and for your service. i have to say it is appalling the number of nominees that this administration still has in state and other agencies that have not been confirmed by the senate. we hope they can move much more swiftly and wave the 30 hour rule. sir, the genocide and atrocities prevention act, a bill i interest introduced, that was signed into law in january, affirms the critical importance of coordination to prevent genocide and mass atrocities. how is state supporting atrocity prevention and response activities? >> there are multiple mechanisms inside the department of state. we have teams that have responsibility for the implementation, state department's element of implementing that. we have a broader group of kids who work on human rights issues. we have another group that have regional responsibility. each has tasks to ensure that we do all we can to reduce the risk there would be genocide atros 't atrocitie

mr. kraft inside receiving the alleged acts? the answer to that is yes. >> reporter: jordan wagner represents 15 other men, not including kraft, who also charged with soliciting prostitution. >> we have to see if the videos were obtained properly. i would dispute the notion that it was an exchange of money for sex. i don't know if there's any actual solicitation of prostitution evidence. >> reporter: kraft's arraignment is set for march 28th. despite his arrest president trst he wants kraft at the white house when the patriots go to celebrate their super bowl victory. that's expected to happen in the coming weeks. >> i'm sure admitting guilt would mean a big penalty from the nfl. >> the nfl can punish him separate and apart from any kind of criminal charges. >> thank you, cecilia -- i mean, thank you, linsey. i'm looking at you. i'm looking at you. >> we're going to get you hot coffee soon. >>> we're going to turn now to that massive tropical cyclone causing a humanitarian crisis in southern africa. take a look at devastation there in mozambique. those killed could number past a thousand and ian pannell has the latest. >> reporter