pg&e is taking the blame for it in a very public way. >> on september 9th, 2010, pg&e learned a tragic lesson we can never forget. >> you'll be seeing these videos for the next few months, apology ads from pg&e. they identify the tragedy. >> this gas pipeline ruptured in san bruno. the explosion and fire killed eight people. >> apologize. >> we are deeply sorry. >> and identify what the company is doing to prevent another explosion. >> actions can make pg&e safer. >> but the videos are not voluntarily. connie jackson, the san bruno city manager. >> pg&e is required as a condition of their probation to place television advertising . >> it was right here at the northern district of california courthouse where a jury found pg&e guilty of six counts of violating federal law including one court document of obstructing the national transportation safety board investigation into the blast. as parts of its sentence, the judge ordered the company for three months to air television commercials spending up to the cost of $3 million. the order doesn't require pg&e to apologize in the videos, but t

&e learned a tragic lesson we can never forget. >> reporter: you may have heard these commercials pg&e has been running in other parts of the company's mea culpa forced to run this admission of what happened for three months. >> so san bruno has heard a lot of apologies from pg&e over 6.5 years and i -- i think i can say that this one actually does begin to ring a little more true. we hope that this is the really truly the beginning of the transformation that needs to happen. >> reporter: pg&e was convicted of six criminal charges by a federal judge coming before and after the san bruno explosion. the settlement needs to be approved by the state public utilities commission. live in san bruno, anne makovec, kpix 5. >>> right now, pittsburg police are searching for a gunman after a woman was shot in the back. it happened around 6:40 last night on west street near cutter street. police say the woman was with another person when they were confronted by the suspect who then shot at them. anyone with information on the shooting is asked to call police. >>> time 6:09. a twister touchdown dow

sentencing pg&e in january to the advertising campaign. they also had to take out full-page francisco chronicle." >> we're pleased with the ads. it's somewhat disappointing to see that it took this long and had to be mandated by the federal court. >> reporter: san bruno's city manager connie jackson says it's important that pg&e detailed their offenses after the utility giant ran a series of commercials in recent years touting the commitment to neighborhood safety. >> it really angered a lot of our residents and others who felt pg&e was trying to brush past the real issues. >> i think they need to go farther. >> reporter: a crisis communications expert watched the ad and said that pg&e has a lot of work to do before he gains the community's trust. >> they're going to have to be out and upfront about what they are doing and what progress they are making. >> while an apology alone will never be enough, actions can make pg&e safer. >> reporter: rice and jackson say those actions need to come in the form of more safety infrastructure and bette

and the effect of the pg& e charges. we have not seen a mark, you know, really, a change at alln how many customers are opting out of our program. and so, i think that the work that we are doing and helping folks understand the bills, is helping them to see that there is continuing to get a good value, or from the clean power sf product, especially since it is so much more renewable than the pg& e product, thanks for clarifying that. >> you also asked for activity on the pcia going forward and i will dress that during this part and, i think that it was con the agenda. okay? >> great. >> and we are really, you asked the questions about the bill, we are really looking at the clean power sf program as the seamless customer experience, the customers receive the same pg& e bill that they have in the past, there is an added page and the summary of the bill is shown here, and you can see that there is an additional item there, the clean power sf electric generation charge which replaces the pg& e, electric generation charges on

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> 5:00 a.m., and halfway through the week, welcome to your march 29th. >> this is the warm weather you were looking for. >> yes. >> it's going to go away for a day or two and then coming back and being warmer this weekend. you may be the umbrella for the strong sunshine but not for wet weather out there. here's a look from the roof camera. let me roll out, 44 to 54, milder this morning. temperatures already at noon, 60

penal pg&e is apologizing. >> pg&e convicted of six charges. >> also, part of this senate, pg&e had to take out four page ads and the wall street journal admitted their guilt, that happened on the paper on tuesday >> replacing the ad is disappointing to see that it took this long and it had to be mandated by federal court. this is important that pg&e detailed the nature of the ads. >> a lot of residents and others who felt that pg&e was trying to by pass the real issue. >> i think they need to go further. >> rick rice watched the ad today and says pg&e still needs a lot of work to do before they regain the community's trust. >> they have to be up front of what they are doing. >> an apology alone will never be enough. action can make pg&e safer. >> those actions need to come in a form of more safety infrastructure and better. in san francisco, kate larson. n abc 6 news. >>> we just did that story. it maybe legal for your internet provider to sell your browsing history without permission. >> privacy advocates could now assemble detail information without the people's consent. >>> a 70-ye

i appreciate the pg-13ness of the movie. i think that's fair. >> i will say this, i bet when she does see it, shell love it as much as i did. i'm telling you, one of the best movies i've seen in a long time. >> come into the light. >> beauty and the beast is seeing light all right. movie blew away competition to finish number one at box office for a second week in a row. raking in $90 million. almost $700 million worldwide in the two weeks. same numbers. we are breaking down how the beauty came with the box office beast. >> if my 5-year-old self knew she would get to do this, she would have died. >> reason one this remake is such a hit, emma deliveres. >> there girl is the one. >> she is major part why fans are flocking to see the film. we remember her from the harry potter franchise but she is all grown up now and an outspoken advocate for women's rights, making her the perfect choice to play empowered belle. ♪ ♪ ♪ >> i feel like, of the disney princess, she was one of the more progressive already and i was in her dna. >> t

and the effect of the pg& e charges. we have not seen a mark, you know, really, a change at alln how many customers are opting out of our program. and so, i think that the work that we are doing and helping folks understand the bills, is helping them to see that there is continuing to get a good value, or from the clean power sf product, especially since it is so much more renewable than the pg& e product, thanks for clarifying that. >> you also asked for activity on the pcia going forward and i will dress that during this part and, i think that it was con the agenda. okay? >> great. >> and we are really, you asked the questions about the bill, we are really looking at the clean power sf program as the seamless customer experience, the customers receive the same pg& e bill that they have in the past, there is an added page and the summary of the bill is shown here, and you can see that there is an additional item there, the clean power sf electric generation charge which replaces the pg& e, electric generation charges on

pg&e apologizes for the blast. >>> and what is new ? the san francisco giants unveiled new features at at&t park. the the four on 2 starts now. >> my ex-husband got shot today. he was shot in the leg. >> a woman talks about the gun violence that broke out in her neighborhood. a total of three people were shot including a woman who was killed. >> police say the woman was 65 years old and was shot steps from her home. >> the city happen in the oceanview neighborhood. this area has experienced an increase in violence over the last six months. >>> she learned all three victims were innocent bystanders. tara what else do you know ? joke sources are telling us that the 65-year-old is an asian woman and was shot here right in front of her home there witnesses tell me that she and the other two people that were shot were simply at the wrong place at the wrong time. a driver-side backseat window blown out. 11 shell casings on the sidewalk. >> that is fresh from today. trunk antonio gutierrez says he called 911 at 10:30 am this morning. >> when i

in fact, pg&e wasn't required to actually say it's sorry but it did. we'll hear from the san bruno city manager about that coming up in the next half-hour. right now live in san bruno, anne makevoc, kpix 5. >> is this a done deal? >> reporter: the settlement still needs to go through the five-member public utilities commission and pg&e has had a very interesting close and often criticized relationship with that commission over the last decade or so. but there's been a lot of changes in the puc. this is expected to go through. >>> today samsung releases a new smartphone in a push to come back from its exploding battery scandal. ill wagner of cbsmoneywatch.com reports. >> reporter: good morning. right now futures are pointing to a higher open. the dow snapped an eight-day losing streak climbing 150 points. the nasdaq gained 34. new signs of strength in the u.s. economy. consumer confidence surged in march to the highest level in 16 years. samsung is launching its galaxy s8 and s8 plus smartphones. they will come with a digital assistant. samsung looking

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. triggered a lockdown at the bellagio hotel. say three peo >>> scary moments in las vegas after a group of armed burglars triggered a lockdown at the bellagio hotel. three people busted through the windows of a rolex store and stole high-end watches and merchandise before running away. peeper -- people were told to shelter in place as authorities searched for the suspects. one of the men was carrying a gun. >>> one of the burglary suspects was caught on camera wearing a pig mask. police say the rest were dressed in suits. three suspects are in police custody. investigators say there is no evidence the robbery was related to the deadly shooting. on the vegas

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. . >>> hard to believe, but the warriors only have seven regular seen games to play and six of those are right here at home. >> the year went by pretty quick. they are also riding a big nine game win streak. in a word, this team is pretty good. >> they look really good. still a few questions repair. and scott joins us tonight at oracle for tonight's rock et cetera game. >> seven games in the regular season and then of course the all important season begins, that being the playoffs. but this team absolutely rolling along. they are cruising towards the top seat in the western conference which means the home court throughout the nba playoffs. it gets better. t

while an apology alone will never be enough, actions can make pg&e safer.at's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> welcome back. happening right now, i want to show you a live look from the live desk at the westminster bridge. there with us, the images a little hard to see but this is coming in from london, and you can see hundreds of people out there on the bridge right now. they are holding hands in honor of the victims of last week's terror attacks in london. some of the people are reportedly from young muslim organizations and police officers in the crowd, and this is the same time the attack began exactly one week ago when a man killed three people as he drove his car into pedestrians on the bridge and also stabbed a police officer outside parliament, so four victims

so remember, pg&e learned a tragic lesson we can never forget.ipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >> welcome to hometown heroes week. for us, this week is all about paying tribute to some very special people who've done some truly amazing things. you can't put a price on the th

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. ♪ ♪ ♪ >>> no secret that james corden is obsessed with beyonce. he said she is his number one guest for car pool karaoke. >> you actually have to meet bow beyonce first, right? which was a dream come true. did you meet beyonce and how did it go. >> she was nice, it was amazing. one night i was leaving after rehearsals. just an empty corridor. and security guard. she put her hood down and she is like oh, my god. i was like -- >> so will we see beyonce in car pool karaoke? >> she has other things do before she wants to get into a car with me. she has to meet two people first who she will love and cherish and look after. we will be here and waiting. >> james

while an apology alone will never be enough, actions can make pg&e safer.nd that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> how has this administration tried to revamp its image? >> i've said it frump the day i got here until whenever. you've got russia. if he puts russian salad dressing on his salad, somehow that's a russian connection. >> sean spicer got increasingly hostile with reporters in the briefing room today. hear a bit more of the back and forth with april ryan there at urban radio networks. >> at some point report the facts. the facts are every single person that has been briefed has come up with the same conclusion. i'm sorry that disgusts you. at some point the facts are what they are and every single person that as the been brief would the situation with respec

but pg&e says the drone was able to detect methane in very small amounts. the ones we saw today were much smaller to cruise through neighborhoods and parks. >>> going for tv gold, nbc changing the way you watch the 2018 winter olympics. live coverage will be across all time zones. that means no more spoilers on social media, no delayed airings. primetime coverage will begin at 5:00 pacific time. mike tirico is stepping. in opening ceremonies is scheduled to take place on february 9th. >>> bringing down the bridge, the final phase of this epic project when the last pieces of the old bay bridge will be brought down. >>> caught on camera, the aftermath of a motorcycle crash that impacted bay area traffic. >>> hope inside required nation. i'm rick boone live in downtown oakland. the option on the table right now to the raiders owner mark davis that could have him considering sticking around. >>> i'm meteorologist jeff ranieri. after mid 70s in san jose today, down to 69 right now. i'll let you know who hits near 80 tomorrow when a few showers return coming up a

city leaders here have mixed emotions.natson september 9th 2010, pg&e learned a tragic lesson we canever forget.on thursday, this public service announcement from pg&e started running on television stations around the bay area. it will also appear here on kron 4 next week.nats last summer, pg&e was found guilty on 5 federal counts of failing to property maintain and inspect its gas pipelines before the san bruno explosion. earlier this year, a federal judge fined the power provider 3 million dollars and required them to run an ad campaign publicly acknowledging the convictions. this commercial was created to satisfy that requirement. natswe are deeply sorry. we failed our customers in san bruno.soti think pg&e could have gone further but it satisfies the requirements of the court.san bruno city manager connie jackson has seen the ad. she says it sets the right tone, but she wishes pg&e had done something like this sooner.sotwe are still here six and half years later with this ad campaign putting pge in a public position of taking responsibility. it should have happened sooner. but ev

while an apology alone will never be enough, actions can make pg&e safer.nd that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. new telescope being >>> ell, today's tip of the day is going to be is ginger. love it in so many different recipes. selection and storage is very important. if you don't, all the wonderful properties it has enhancing the flavor so many different dishes and cuisines will be lost so let's talk about selection. when you buy it make sure it has a beautiful light brown color all the way around. free from any cracking whatsoever. and it's got to feel nice and firm. if it feels rubbery or soft it's been stored for way too long. when you bring them home store them in a cool, dry place or in the refrigerator but not for too long because the longer you store them the

pg&e makes a very public apology. tonght, reaction from city officials.whooshwith las vegas poised to lure the raiders away from the bay area ... oakland makes a last=ditch pitchwe are playing to win do not give up on us you're watching kron four news in prime time. (grant) now at 8. students at some bay area high schools are hearing about a confirmed case of meningitis that could have potentially spread at a recent swim meet. thank you for joining us i'm grant lodes in for steve aveson.(pam) and i'm pam moore. tonight kron four's spencer blake is live at mirmonte (meer-uh-mont-ee) high school in orinda.spencer, how widespread is the concern over this? absolutely.the contra costa county health department confirms one case of meningitis in the county. based on some emails parents have told us about, it's a student on the miramonte high swim team.they recently competed in a meet at dougherty valley high school on the 18th.as such, health and school officials have been giving parents of athletes who were at that meet, a

pg&e agreed to an $87 million settlement over corruption charges and it's a result of pg&e -- linked to the deadly explosion in san bruno. the state public youth tilt have to approve this. if it's approved, the average customer will pay $5 for all of 2018 and 2019. >>> right now, 6:17. let's go to sal. hopefully no trouble spots. i'm sure it's getting more crowded. >> it's getting more crowded. the commute is doing okay for this time of the morning. we're going to start with the bay bridge toll plaza. and you will see the traffic here is moving along all right. there's no major problems as you drive onto the bridge, and once you get onto the bridge, it's crowded on that span. you can definitely tell, there's a lot of people on the bridge heading into the city, but it is not a terrible commute. this is a look at the san mateo and dunn bart bridge. there's a few slowing over to foster city. dunn bar traffic looks good getting in the peninsula. on the 101 from the airport to san francisco, it does look pretty good. 6:18, let's bring steve in with today's weather. >> sal, thank you. and

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. tomorrow... we're supposed to get an official update on his progress... possibly a date for his return. this young lady overwhelmed with emotion getting curry. golden stat >> the warriors lost kevin durant to a knee injury. now, this young lady overwhelmed with emotion. she got to see steph curry tonight. golden state put up 37 point ins the first quarter. klay thompson knocks down one of five threes golden state led by as many as 20, but the lead cut down to four. klay finds andre iguodala for the dunk. then under two to go. curry ices the game with a deep three and scores 32. golden state wins their 60th game of the season. 113-106. coach steve kerr beco

while an apology alone will never be enough, actions can make pg&e safer.we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> because appearances matter on this, doesn't the white house have a concern that it creates the appearance that there was potentially interference by the president, that he was included in conversations with the investigation before it was completed? >> my concern to be perfectly blunt with you is that it's always -- you seem to have an obsession wi the process and not the substance. chairman nunes said and i'm going to make it clear because he said he wanted to make it very clear that the discussion and revelations that he had did not regard anything to do with russia and he wanted the president to understand that. but there seems to be this obsession with the process

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. >>> pg&e under fire because of soaring natural gas bills. now state regulators are stepping in after a review by a bay area lawmaker. state senator jerry hill from san mateo had his staff research exactly why pg&e bills have skyrocketed. they found various factors are to blame including pg&e's new rate structure, flaws in how usage is tracked, higher costs for natural gas, and a cold winter. >> when you go to a gas station today and you fill your car up, you watch that gas gauge go to the the top. then for the next month you're watching it go down. but when you use natural gas, you have no indicators during that month. the first thing now is when you get that bill and that statement at the end of the month and it's three times higher than it should be. >> to remedy the problem he says the public utilities commission and pg&e should develop a tool so customers can better track how much natural gas they are using. pg&e and the state's public utilities commission says they are now reviewing senator hill's recommendation. >>> caltrain decided to

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> >. chatting during the break, we don't even know if it will take place on monday? >> they could put it you off. i've seen wild stuff happening. and the oakland a's have a saying too. >> they'd like to have the raiders go? >> of course they'd like to have the stadium to themselves. >> thanks for watching. ,, in our suvs, you feel every mountain we've ever conquered. in our sports cars, you feel every podium we've ever climbed. and now, they've come together to create something you've never felt before. introducing the glc coupe. part suv. part sports car. all mercedes-benz. come on! dogs just won't quit. neither does frontline gold. its triple action fo

i just talked to pg&e. they're working to restore power to several hundred customers in sonoma county due to the storm. they say the lights are back on for those folks at this hour. cornell bernard, abc 7 news. >>> well, this cascade in the oakland hills is beautiful, but the water is running again and not far away. that's creating concern. this slide is on westover drive and it's being watched closely. the mud came down in january closing the street for a month before a city crew got it covered and installed a drainage system. the road is also opened now on ascot road where sydney the slide is being kept at pay by k-rails. there's concern that the trees at the top may come down next. >>> a live look at the golden gate bridge. this is a busy, stormy friday afternoon for commuters. abc 7 news reporter kate lawsrs has a look at the effect on people. >> reporter: after a long winter, commuters prepared for spring showers with umbrellas, jackets and boots, except for this guy. >> show me what you were using as

not until pg & e gets in there and decontaminates. every day they're going into very expensive areas and doing the same. >> for days they would come in here and work away. i had no idea what was going on. >> reporter: did they let you know they were going back there? >> they did. they did. >> reporter: over the last six months pg & e has been cleaning up former gas line sites. the company sent out alerts to let neighbors know. one of those places in the backyard of this vacant home. >> i live 100 feet from there. you know. what is it? am i in danger? >> reporter: did you get your answers or you're still wondering. >> i still haven't seen anything on it. >> until now, word is spreading and there's talk. >> there's toxic waste and it's concerning it's under ours as well. >> reporter: pg & e has also removed tainted soil from the backyards of nine homes. it has also purchased homes in order to clean up the toxic area. in a written statement pg & e says the company is finding solutions. we've worked closely with the community and individu

while an apology alone will never be enough, actions can make pg&e safer.t's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. . >>> the president has a new aid, hisdater, ivanka trump who just took on the ielt assistant to the president. she released a statement saying in part i have heard the concerns some have with my advising the president in my personal capacity while voluntarily complying with all ethics rules and i will instead serve as an unpaid employee in the white house office subject to all of the same rules as federal employees. this despite her comments after the election that she would not work at the white house. >> people think that you're going to be part of the administration, ivanka. >> i'm -- no. i'm going to be a daughter. but i've said throughout the campaign that i

. >>> pg&e is reporting rolling blackouts in san francisco. the outage is tripping false fire alarms that they are now busy responding to. no word from pg&e on why this is happening. >>> new at noon, snapchat went public. they are now snap inc. they rang the opening bell at the new york stock exchange this morning and already stocks are soaring. the company is now valued at a whopping $22 billion and for one bay area school, that could mean a huge payout. here's kpix 5's kiet do. >> reporter: yeah. it is the middle of the schoolday here at st. francis high school in mountain view and right now, administrators are holding a private meeting sharing the details and good news with staff and faculty that on paper at least they have just made millions of dollars. just like anyone who comes into allotted of money questions are swirling about what happens next. snapchat is having a spectacular ipo so far opening at $17 soaring to $24 a share. snap inc. is currently valued at $33 billion which puts it on par with target and the marriott hotel chain. th

last july the average pg & e customer paid about $145 a month for gas and electricity.eginning march 1st, that bill will go up nearly $20 to about $165. >> oh and one more thing, people who use power above their tier level will face a 10% surcharge. i'm just the messenger. >>> there's still one other pg & e charge on top of all of that. starting tomorrow, all residential customers will see a 2% increase in electric transmission rates. >>> a traffic alert tonight. a big chunk of 680 has eroded away in freemont right down to the rebar. crews all worked to repair the lanes. but the third lane is still closed. crews estimate it will reopen within the hour. >> we've learned small plane that crashed over southern california had problems before take off. according to an eyed witness. when it left river side. shows the plain plunging. five people on board three of them were killed. including a teenager, two people survived. as it taxied to the runway, it nose dived at 120 miles per hour into a fire ball in a river side neighborhood. >> the surveillance video i've seen. both are

shareholders through pg&e. it's a settlement, they get to compensate its shareholders for co cost. >> jackson, we've been going over this for the last several years, it's been controversial, emotional, is this the last of it in terms of lawsuits for pg&e and san bruno? >> i believe that's it. we had nearly a half million from the accident, some would say a man made event. you have the 1.6 billion in regulatory penalties now $90 million through this mechanism to the shareholders. >> bring some sort of closure to that neighborhood in san bruno. thank you, jackson. >>> a professional electrician charges more than $1,000 for a job that fails on day one. nbc bay area responds next. it's okay to cry, right? no more! we don't want anymore! [crying] ahhhhhhhhhh! everyday price and no extra monthly fees, unlike cable. speeds up to 45 megs, for $30 a month. of thean who s kiled >>> a follow-up to that deadly fight in a san leandro home. we know the identity of a man killed. he didn't live at the home, and they're not say

pg and e has a crew out there. the department issued a reversed 911 callout to the residents asking them to turn off their natural gas appliances. and they were told to shelter in place, so we've been told that has been lifted and pg and e is out here right now. again, we don't smell any gas, so that's a good sign. we're told they have a temporarily -- they have temporarily stopped the flow of gas. good news. >> people can come and go. that's good news at this point, thank you, leigh. >>> 4:34 is the time. our 2 investigates team has been digging into the records of that apartment building in oakland involved in monday's fire. city records shows the low income apartments had 10 -- the complaints included mold, garbage, no hot water, and holes in the walls and ceiling. we spoke to one who says she does not think the sprinklers were working. >> people were running through the building, say, fire. i didn't remember the sprinklers going off. >> she also tells us a pastor brought fire extinguishes for some of the reside

could it have anything to do with pg&e's new gas logs?we converted our wood burning fireplace to gas. and we enjoyed the ambience. however, one day, last december the roaring flame suddendy died. >> we had about half the flame we had before, within 20 there was no flame at all. the line going to my house, comes across here. >> pg&e had just installed new lines for his townhome complex. the same day, the flame went way down. >> too much of a coincidence. >> the fire was burning bright that morning. that night after the switch, the flame all but died. >> i contacted pg&e. >> an inspector said there was nothing wrong with the gas line. later a plumber said there was no problem with the gas fireplace. >> in the meantime, we can't use our fireplace, it was the holid holidays. >> david called pg&e again and again and got no response. >> i decided -- >> he contacted me and 7 on your side asked pg&e to inspect again. this time, the technicians took the fire log apart, cleared out the burner and -- >> the first time we turned it back on, we had a

could it have anything to do with pg&e's new gas logs?verted our wood burning fireplace to gas. and we enjoyed the ambience. however, one day, last december the roaring flame suddendy died. >> we had about half the flame we had before, within 20 minutes there was no flame at all. the line going to my house, comes across here. >> pg&e had just installed new lines for his townhome complex. the same day, the flame went way down. >> too much of a coincidence. >> the fire was burning bright that morning. that night after the switch, the flame all but died. >> i contacted pg&e. >> an inspector said there was nothing wrong with the gas line. later a plumber said there was no problem with the gas fireplace. >> in the meantime, we can't use our fireplace, it was the holid holidays. >> david called pg&e again and again and got no response. >> i decided -- >> he contacted me and 7 on your side asked pg&e to inspect again. this time, the technicians took the fire log apart, cleared out the burner and -- >> the first time we turned it back on, we had

pg&e bills soaring! the command for regulators to step in and control the sticker shock. >> oh, snap! bay area high school making a windfall from snapchat's wall street debut. >> kpix 5 hi-def doppler radar is dry right now but as we approach the weekend on a 70- degree day for some of you today, eh, we're talking about some rain moving in. find out which day is going to be the wettest next. ,,,,,,,,,,,,,,,,,, crack into the red-hot housing market. kpix 5's le >>> good news for frustrated bay area home buyers. getting a little easier to crack into the red-hot housing market. kpix 5's len ramirez on the new rules suddenly leaving the competition strapped for cash. >> reporter: in the bay area's superheated real estate market -- >> we only have five months of inventory today. >> reporter: -- one thing is slowing down. overseas investors paying cash. >> we are starting to see some of the chinese money that's coming in, instead of being all cash, there are 40 or 50% down buyer as opposed to all cash. >> repo

. >> also, pge and's public -- pg & e's issues that will impact your bill. >> we had a nice warm day yesterday. similar to yesterday, upper 70s. i will have the details coming up >> we have more coming up on ktvu news right after the break . >>> developing news at this hour, a horrible head on crash involving a pickup truck and a church bus resulted in the loss of 12 lives. the van was carrying 14 people when it smashed into the truck. the van was carrying a group of senior citizens coming home from a three day retreat when the accident happened. >>> pg & e has agreed to a penalty for a recent explosion. natural gas customers will see a rate reduction of 22 cents a month. the penalty settles accusations of corruptions by the company. >>> if you have not seen the ads yet, you will, by court order, pg & e is falling on its sword in the most public of ways. >> this pipeline ruptured. >> reporter: the stunning television ads would never have seen the light of day had the judge not ordered them. >> they were convicted of six felony charges. >> reporter: this was part of the penalty they g

. >> reporter: pg&e cruise wrapped upburn 3:30. only evidence is fresh asphalt on the street. ten hours after the initial gas leak reported. woman who called 911 described the intense first moments when it happened. well after dark when pg&e crews finished repairing the gas leak. diane was home when it happened. around 11:00 a.m., landscaper frantically ringing the doorbell. >> he saw the earth come up like it was blowing. kind of like a volcano would erupt. >> reporter: called 911. >> saw the vapors and strong gas smell. >> reporter: evacuated some homes and had others shelter in place. pg&e says the cause of the leak was rain. >> soil still saturated in some locations, facilities are compromised and can result in gas leak. >> reporter: four inch steel pipeline came apart. 20 customers without gas most of the day or night. diane not inconvenienced by that but worried about long-term safety. >> there's concern with what happened and we live in area where the earth moves. >> reporter: had a similar leak about a year ago. san jose, abc7 news. >>> it's dry in san jose right now b

---estos cambios fuer desarrolladoentre pg&e y la comisin de servicios pblicosde california.cales federales y lacompaÑa "pg &eacordaron elegir un abogado de chicago paraasegurarse que la empresa contine las normas de seguridad en sus gasoductos en los prximos cinco aÑos... ---''mark flipp'' ser el enrgo de monitoar a ''pg&e'' tal cual lo orden un juez federal durante la sentencia hecha el pasado 26 de ene a los seis cgos criminales. take vo cesar --mientras q losupervisoredel condado deanta clara dieron a conocer una resolucion que ratifica el tado de emergencia. --este seria el primer paso paraobtener fondos federales y estatales para daÑos y prdidascausadas por las recientes inundaciones en san jose y otraareas del condado. --la junta tambien aprob la creacion de un programa derebaja en impuestos para lasfamilias damnificadas. cam 3 pan take vo cesar --empieza un largo camino parala recuperacn de suspertenencias para las familias damnificadaspor las inunciones en sanjose. --ahora, cientos de ellas estan sacando todos sus muebles inservibles y revisando las reparaciones nece

city leaders here have mixed emotions.natson september 9th 2010, pg&e learned a tragic lesson we caner forget.on thursday, this public service announcement from pg&e started running on television stations around the bay area. it will also appear here on kron 4 next week.natslast summer, pg&e was found guilty on 5 federal counts of failing to property maintain and inspect its gas pipelines before the san bruno explosion. earlier this year, a federal judge fined the power provider 3 million dollars and required them to run an ad campaign publicly acknowledging the convictions. this commercial was created to satisfy that requirement.natswe are deeply sorry. we failed our customers in san bruno.soti think pg&e could have gone further but it satisfies the requirements of the court.san bruno city manager connie jackson has seen the ad. she says it sets the right tone, but she wishes pg&e had done something like this sooner.sot we are still here six and half years later with this ad campaign putting pge in a public position of taking responsibility. it should have happened sooner.but even t

and pg&e has been a partner helping us to achieve that. we've helped the marine mammal center go solar, install electric vehicle charging stations, and become more energy efficient. pg&e has allowed us to be the most sustainable organization we can be. any time you help a customer, it's a really good feeling. it's especially so when it's a customer that's doing such good and important work for the environment. together, we're building a better california. a th >>> 5:00 now, a winter blast continues. snow, rain, hail, this morning we are still seeing a bit of all of it. >> amazing video there. plus this rare weather could be impacting your morning commute as we look now at the backup at the bay bridge toll plaza. outside at the golden gate it could be slick driving in. >> the radar is showing a lot of green there as the rain, snow, sleet could come to an end today. we'll let the expect tell you about that. "today in the bay" continues now. thanks for joining us. i'm kris sanchez. i'm in for laura garcia-cannon. i feel out of sorts. >> it's

pg&e and nasa are teaming up. how the drone they're testing out together could keep you safe from a possible emergency. an iestati isndea >>> at 4:39 right now, an accident to report on. anything but an ordinary one. an investigation under way this morning to try to figure out how a cow ended up in the fast lane on highway 4 last night. crusee some of the cars flipped over. it caused two separate accidents. a 6-car pile-up. chp got the call, and by the time officers arrived after 8:00 last night, several cared had already hit the cow. you can see how badly damaged the vehicles are. one of them there flipping over. luckily, there were not any serious injuries. this happened near martinez. chp says there are a lot of farms nearby with livestock roaming around. >> the ranchers do a great job of trying to keep the fences maintained, but sometimes the cows get out. unfortunate laif it happens out under and it's a black cow. >> a black cow blending into the darkness. one person was taken to the hospital. that person is

and the effect of the pg& e charges. we have not seen a mark, you know, really, a change at alln how many customers are opting out of our program. and so, i think that the work that we are doing and helping folks understand the bills, is helping them to see that there is continuing to get a good value, or from the clean power sf product, especially since it is so much more renewable than the pg& e product, thanks for clarifying that. >> you also asked for activity on the pcia going forward and i will dress that during this part and, i think that it was con the agenda. okay? >> great. >> and we are really, you asked the questions about the bill, we are really looking at the clean power sf program as the seamless customer experience, the customers receive the same pg& e bill that they have in the past, there is an added page and the summary of the bill is shown here, and you can see that there is an additional item there, the clean power sf electric generation charge which replaces the pg& e, electric generation charges on

on september 9, 2010, pg&e learned a tragic lesson we can never forget.his gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> welcome back. you're watching nbc bay area news at 11:00. we mention the at the top of this hour that we have the name of the attacker behind that london terror attack

. >> reporter: pg&e cruise wrapped upburn 3:30. only evidence is fresh asphalt on the street. ten hours after the initial gas leak reported. woman who called 911 described the intense first moments when it happened. well after dark when pg&e crews finished repairing the gas leak. diane was home when it happened. around 11:00 a.m., landscaper frantically ringing the doorbell. >> he saw the earth come up like it was blowing. kind of like a volcano would erupt. >> reporter: called 911. >> saw the vapors and strong gas smell. >> reporter: evacuated some homes and had others shelter in place. pg&e says the cause of the leak was rain. >> soil still saturated in some locations, facilities are compromised and can result in gas leak. >> reporter: four inch steel pipeline came apart. 20 customers without gas most of the day or night. diane not inconvenienced by that but worried about long-term safety. >> there's concern with what happened and we live in area where the earth moves. >> reporter: had a similar leak about a year ago. san jose, abc7 news. >>> it's dry in san jose right now b