we'll give a short presentation summarizing the rate order with an updated sequa exemption for the board's consideration today. so as a quick recap, so proposition f allows anyone affected by the rates or proposed rates to file a written objection to the refuse rates. administrator order. there were 220 written objections filed with our office and were considered and address at the last refuse rate board hearing on july 24th, 2023. because of some technical issues, some ratepayers were unable to comment on the objection remotely. so this agenda item continues in part was continued in part to give those ratepayers another opportunity to make comment. so as a recap, some of the major themes from the objections included and objections to the two rate increases in general, 75.9% of response respondents objected to any rate increase. the most cited reason was the fact that recology had already raised rates in january 2023. 9.5% of responses commented on the service issues. the most common reason was related to missed pickups or consistency of pickups. and lastly, 8.5% of responses supported som