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search lemon law. >>> susan hogan with good advice. the next story is a little gross for some.proar in san francisco over an outdoor public urinal. dolores park reopened drawing hundreds of visitors to check out the new renovations. it is drawing hundreds of visitors to check out the park. the urinal is right out to the open. they say it is something needing to be done because people were going to bathroom out in the public. they were going in the bushes. out in public. now they have a place to do it. right there. >> yeah. it looks like it's really popular at night. >> uh-huh. >> well, it's not close to any playground. >> no. >> from open-air urinals to free tattoos. this is just a great block of news, everybody. glad you could join us. we're going to vermont where one business owner is giving away free tattoos of bernie sanders. it gives a whole new meaning to feeling the burn, right. the across towning check this out. another artist is giving away tattoos of his candidate of choice, donald trump. it's a huge tattoo. he wants a businessman as head of state. >> if you feel stro
search lemon law. >>> susan hogan with good advice. the next story is a little gross for some.proar in san francisco over an outdoor public urinal. dolores park reopened drawing hundreds of visitors to check out the new renovations. it is drawing hundreds of visitors to check out the park. the urinal is right out to the open. they say it is something needing to be done because people were going to bathroom out in the public. they were going in the bushes. out in public. now they have a...
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the changes coming after consumer reporter susan hogan made some phone calls today. >> and we are all awaiting the results in the iowa caucuses. we want to know how important do you think the results will be? it's our nbc washington flash survey. call or next the number9?vx on screen to let us know what you think. you can also vote on the nbc washington facebook page. >>> more now on the developing story involving the zika virus. >> yeah. experts are now calling it a public health emergency. >> the world health organization made the declaration just a few hours ago after meting with experts. >> nbc's mark barger explains what's going to happen next. >> reporter: the world health organization today declared an international emergency over the spread of zika. the disease has been linked to microcephaly in brazil. the w.h.o. called the spread of the disease an extraordinary event. the emergency session was called to evaluate the outbreak after a number of cases were linked to the birth defect that results in abnormally small heads. >> all agree on the urgent need to coordinate internatio
the changes coming after consumer reporter susan hogan made some phone calls today. >> and we are all awaiting the results in the iowa caucuses. we want to know how important do you think the results will be? it's our nbc washington flash survey. call or next the number9?vx on screen to let us know what you think. you can also vote on the nbc washington facebook page. >>> more now on the developing story involving the zika virus. >> yeah. experts are now calling it a public...
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you will only see it here, about that night she performed. >>> plus, susan hogan talks to the expertsput retailers' price-matching policies to the test. >>> and is this your frustration with the winter, the cold, the snow, the ice that we've had? yeah, fairly high. we're all fruts trastrated. i have the details for the potential for some rain, some snow midpart of next week. >>> price matching, you hear a lot of retailers offering it, but customers don't always take advantage of it. >> tonight consumer reporter susan hogan talks to the experts who put retailers' price-matching policies to the test. >> reporter: first off, what is price matching? very simple. you find a product for a cheaper price at one retailer and ask the competitor to beat that price. so when we learned how many retailers out there actually offer price matching, we had to share it with you. lots of stores offer price matching but do they toll through with that promise? >> we did find really big cost savings for dozens of items that >> reporter: but kevin brassler with checkbook.org says price matching doesn't take
you will only see it here, about that night she performed. >>> plus, susan hogan talks to the expertsput retailers' price-matching policies to the test. >>> and is this your frustration with the winter, the cold, the snow, the ice that we've had? yeah, fairly high. we're all fruts trastrated. i have the details for the potential for some rain, some snow midpart of next week. >>> price matching, you hear a lot of retailers offering it, but customers don't always take...
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susan hogan, news4. >>> well, you will soon have a chance to dress just like oprah. media star is doing some spring cleaning, if you will. she's going to be having a closet sale on march 1st. dresses, coats, shoes, and jewelry will be going up for auction on ebay. the bidding starts at 99 cents. all of the items come from her closet at harpo studios in chicago where she once recorded "the oprah winfrey show." the money raised will go to her foundation, the oprah winfrey leadership academy for girls. >>> and you can get a look at rare and familiar flowers and plants from national parks around the country and you don't have to go very far. head down to the u.s. botanic garden in southwest d.c. the new exhibit opened today and showcases artwork from more than 70 artists. it includes the giant sequoia. >>> if you haven't run over one of those big bumps in the road, you probably had to swerve around one. >> everybody has. those potholes are everywhere. we're going to show you which stretch of road some say is the worst in the entire area. down. storm team4 is tracking a v
susan hogan, news4. >>> well, you will soon have a chance to dress just like oprah. media star is doing some spring cleaning, if you will. she's going to be having a closet sale on march 1st. dresses, coats, shoes, and jewelry will be going up for auction on ebay. the bidding starts at 99 cents. all of the items come from her closet at harpo studios in chicago where she once recorded "the oprah winfrey show." the money raised will go to her foundation, the oprah winfrey...
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. >> susan hogan has a warning before you strap your kids in. >> there is a real danger for children wearing puffy winter coats. but easy ways to keep them safe. a bulky coat and car seat can be a dangerous combination. emily thomas says the harness might not be tight enough to secure your child in a crash. she demonstrates a quick way to check. they put ben in a snowsuit and properly secured him in so there was no slack in the harness straps. and then removed ben's coat and put him back in the seat to see how loose the straps were. >> in the event of a frontal crash, all this extra room means that there is so much more space for ben to ride up and his head to be outside the protection of the shell, which would mean that he could have a head injury. >> reporter: use the same test for bigger kids to see how much room their puffy coat puts between them and their harness. >> in addition to not wearing a coat, make sure that your child is properly harnessed every time. you should not be able to pinch any fabric and their chest clip should always be at arm pit level. >> reporter: for a ba
. >> susan hogan has a warning before you strap your kids in. >> there is a real danger for children wearing puffy winter coats. but easy ways to keep them safe. a bulky coat and car seat can be a dangerous combination. emily thomas says the harness might not be tight enough to secure your child in a crash. she demonstrates a quick way to check. they put ben in a snowsuit and properly secured him in so there was no slack in the harness straps. and then removed ben's coat and put him...
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but consumer reporter susan heu susan hogan found something that might make you think twice. >> it sed a former government employee asked us to check out a possible scam. we did. what we found was a wind fall for thoughts of area residents. the phone rings. it's good news. the caller claims bob's wife is owed money from a class action settlement. >> my first reaction was this is a scam. >> reporter: who wouldn't think that. i've spent years warning viewers to be aware of unsolicited calls or e-mails that claim you're a winner. >> who is calling, please? >> reporter: the caller said she was from a company that administers claims for class action lawsuits and that n. bob's wife case, she's owed money from unpaid overtime when she was an employee at the state department. >> i started this october of 1977. >> reporter: cheryl did work there. >> and it baltimore. >> so 100% legitimate. >> reporter: the chief operating officer tells us that close to 5,000 metro d.c. retired and current department of state employees are owed money as a result of the settlement, but close to 20% still have not
but consumer reporter susan heu susan hogan found something that might make you think twice. >> it sed a former government employee asked us to check out a possible scam. we did. what we found was a wind fall for thoughts of area residents. the phone rings. it's good news. the caller claims bob's wife is owed money from a class action settlement. >> my first reaction was this is a scam. >> reporter: who wouldn't think that. i've spent years warning viewers to be aware of...
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susan hogan, news 4. >>> 9:56 is your time on this sunday. starting to warm up.e'll see temps in the 60s today. we like that. wondering how long that stretch of nice weather will last? and when you can see a big change in the week ahead. >> reporter: new information following the assault in prince william county that left an officer dead, two wounded and another woman dead, as well. details coming up. [000:57:18;00] [000:57:19;00] could be you've got the wrong bed. enter sleep number... she likes the bed soft. he's more hardcore. you can both adjust the bed for the best sleep of your life. only at a sleep number store, right now, save 50% on the ultimate limited edition bed. plus no interest for 48 months. hurry, ends monday. >>> be advised two officers have been hit. all units respond. >> and one of those officers hit killed her first day on the job. the heart it t t theheartbreaking loss. >>> and another woman is dead and two fellow officers are in the hospital. what we're finding out about the shooting and the man police say is responsible. >>> updated breakin
susan hogan, news 4. >>> 9:56 is your time on this sunday. starting to warm up.e'll see temps in the 60s today. we like that. wondering how long that stretch of nice weather will last? and when you can see a big change in the week ahead. >> reporter: new information following the assault in prince william county that left an officer dead, two wounded and another woman dead, as well. details coming up. [000:57:18;00] [000:57:19;00] could be you've got the wrong bed. enter sleep...
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consumer reporter susan hogan you get your check, leave a tip, sign your name, and off you go, right? well, we heard from a number of people who all claim the tip total was changed after they paid their bill. >> i think people should know. >> reporter: ruth hess said it happened to her at this bennigan's in tyson's corner. >> we were completely taken aback. >> reporter: jenny murphy said it happened to her and two other couples at 21 great american bee stroh in fairfax. >> they gave us no explanation. >> reporter: a night out for dinner with friends at two different restaurants served up a very similar situation. >> we were just looking at our credit card account, and we had seen that we were overcharged by $10. >> i checked my credit card statement, my debit card statement a couple days later and it had been closed out to $99.99. >> reporter: ruth was charged almost $60 more than what her bill came to. the customers called the restaurants. 21 great american bistro jenny and her friends. >> immediately we saw the gratuity amount and the total amount was modified, and then when -- >> r
consumer reporter susan hogan you get your check, leave a tip, sign your name, and off you go, right? well, we heard from a number of people who all claim the tip total was changed after they paid their bill. >> i think people should know. >> reporter: ruth hess said it happened to her at this bennigan's in tyson's corner. >> we were completely taken aback. >> reporter: jenny murphy said it happened to her and two other couples at 21 great american bee stroh in fairfax....
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i'm susan hogan, news4. >> wow. a windfall there. we put a link to more information from the company issuing the settlement money on our nbc washington app. you want to download that if you don't have it and when you do download it, just search retirement settlements to get all the details. >>> if someone collapsed right next to you and they stopped breathing, what would you do? since february is american heart month, tisha thompson and the i-team show why you need to learn what an aed is now and how to use this. >> that's right, pat. every rescue team we've talked to says automated external defibrillators are remarkable they can bring someone in sudden cardiac arrest back from the dead by simply zapping their heart with an electrical shock. montgomery county fire captain bob lindsey showed us how easy they are to use. just open the box, hit the button, and do what the machine tells you to do. >> the nice thing about these defibrillators is that they will tell you exactly what to do. >> i can't hurt the person more -- >> no. >> by no
i'm susan hogan, news4. >> wow. a windfall there. we put a link to more information from the company issuing the settlement money on our nbc washington app. you want to download that if you don't have it and when you do download it, just search retirement settlements to get all the details. >>> if someone collapsed right next to you and they stopped breathing, what would you do? since february is american heart month, tisha thompson and the i-team show why you need to learn what...
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consumer reporter susan hogan will join us with what you need to know. >>> plus an emotional first day back at work for the supreme court justices. how they paid tribute to the late ju >>> and now your storm team4 forecast. >> our sunshine slipping away today but really not a bad day. temperatures have been in the 50s today, low 50s many neighborhoods, and it's the book ends of this week, today and friday, that will be fairly nice. check it out. our temperature by 6:00 still down into the upper 40s, and then we drop to the mid-40s by 8:00. i think we're dry until after midnight. it's after midnight around 3:00 to 5:00 a.m. that we make that change with rain on the way. your temperatures aren't going to be dropping down to around freezing everywhere so just rain for area roads by early tomorrow morning. there's 5:00 a.m., 7:00 a.m., your temperature 40 to 41 degrees across the area. all from a system developing very far down to the low pressure. one there off the coast of south carolina, another that will make its way right through areas of alabama and georgia to bring us rain and thund
consumer reporter susan hogan will join us with what you need to know. >>> plus an emotional first day back at work for the supreme court justices. how they paid tribute to the late ju >>> and now your storm team4 forecast. >> our sunshine slipping away today but really not a bad day. temperatures have been in the 50s today, low 50s many neighborhoods, and it's the book ends of this week, today and friday, that will be fairly nice. check it out. our temperature by 6:00...
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susan hogan, news4. >>> we're working several develops stories in the newsroom, including this one on capitol hill. picture this, you're outside during the worst of the storm last night when someone comes up and robs you. well, the robbers took an unusual item from a teenager and it made for a miserable walk in the rain. >>> coming up on news4, why congress now wants to know if the fbi and police are lying to the public. >>> i'm scott macfarlane outside the d.c. jail. the heavy rains tonight are going to be an especially big problem here. we have learned of a growing problem on the roof above the jail. water hitting the roof isn't staying on the roof. rain is infiltrating some of the inmates' cells in the building and a unit control room which they've had to relocate more than 120 inmates to other parts of this facility, and a long-term fix for the roof is still months away. tonight on news4 at 5:00, we take you inside to show you what's happening inside the jail and get a better sense of when those fixes will actually come. for now in southeast d.c., sot macfarlane, news4. >>> the le
susan hogan, news4. >>> we're working several develops stories in the newsroom, including this one on capitol hill. picture this, you're outside during the worst of the storm last night when someone comes up and robs you. well, the robbers took an unusual item from a teenager and it made for a miserable walk in the rain. >>> coming up on news4, why congress now wants to know if the fbi and police are lying to the public. >>> i'm scott macfarlane outside the d.c. jail....
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consumer reporter susan hogan explains. >> you get your check, leave a tip, sign your name and off you go. however, we've heard from a number of people who all claim the tiptoal was changed after they paid their bill. >> and i think people should know. >> it happened to her at this benigan's. >> we were completely taken back. jenny murphy said it happened to her and two other couples. >> they gave us absolutely no explanation. >> a night out for dinner with friends at two different restaurants served up a very similar situation. >> we had seen that we were overcharged by $10. i checked my credit card statement or my debit card statement and it had been closed out to $99.99. >> ruth was charged almost $60 more than what her bill came to. restaurant. 21 great american bistro e-mailed copies of the bill to jenny and her friends. >> immediately, we saw that the gratuity amount, as well as the total amount was modified. >> when you say modify snd. >> it was changed. the numbers were changed. they had added an additional $10 to each of them. >> not only can you see the tip amounts were chang
consumer reporter susan hogan explains. >> you get your check, leave a tip, sign your name and off you go. however, we've heard from a number of people who all claim the tiptoal was changed after they paid their bill. >> and i think people should know. >> it happened to her at this benigan's. >> we were completely taken back. jenny murphy said it happened to her and two other couples. >> they gave us absolutely no explanation. >> a night out for dinner with...
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news4 consumer reporter susan hogan is here in the studio to explain why. >> that's right.bout 17.5 million people are victims of identity theft according to the federal government. that means millions of people are at risk of someone else filing their tax return and stealing tax refunds. >> i got an e-mail from my accountant and said i cannot submit your return. >> reporter: rod's accountant couldn't submit he and his wife's tax return last year because someone else did it first. someone stole the couple's identities and used their social security numbers to file their federal and d.c. tax returns. >> it's been quite a headache. >> reporter: last year the federal trade commission received nearly nearly 50% increase over the year before. >> and the number one type of identity theft was tax fraud. >> reporter: rosario mendez is an attorney with the ftc. >> some of the ways they could possibly get your social security is through a data breach or, you know, by getting your information somehow and they file a tax return on your behalf and steal your refund. >> reporter: and tha
news4 consumer reporter susan hogan is here in the studio to explain why. >> that's right.bout 17.5 million people are victims of identity theft according to the federal government. that means millions of people are at risk of someone else filing their tax return and stealing tax refunds. >> i got an e-mail from my accountant and said i cannot submit your return. >> reporter: rod's accountant couldn't submit he and his wife's tax return last year because someone else did it...
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i'm susan hogan, news4. >>> lithium ion batteries, they power our smartphones and our computers.ey also have the power to do this. the faa says the batteries could start fires that can lead to a, quote, catastrophic explosion so big it can take down an airplane. that's why they are warning airlines to re-evaluate their lithium ion battery protocols and reconsider carrying them as cargo. they've been linked to two deadly plain crashes in dubai and south korea. lithium battery fires also prompted the faa to grounded entire dreamliner fleet back in 2013. >>> it could be a hate crime, and it was caught on camera. how one woman was attacked during her commute all because of how she looked. >>> you come home from work, you open the mail, and the county is telling you to move your wood pile or your shed. i'm adam tuss. it's happening in one of our local communities. i lead the 11 o'clock news with stories of gun violence. and like many of you, my family lived through the beltway sniper crisis. in congress, i'll fight to expand background checks on guns and ammunition, ban assault weapon
i'm susan hogan, news4. >>> lithium ion batteries, they power our smartphones and our computers.ey also have the power to do this. the faa says the batteries could start fires that can lead to a, quote, catastrophic explosion so big it can take down an airplane. that's why they are warning airlines to re-evaluate their lithium ion battery protocols and reconsider carrying them as cargo. they've been linked to two deadly plain crashes in dubai and south korea. lithium battery fires also...
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that's why consumer reporter susan hogan joins us from the newsroom.he's working for you with the latest least expensive vehicles to insure. what are they? >> that's right. the national highway traffic safety administration says it's no surprise a minivan has taken over the top spot. insure.com released its annual vehicle and this year it names the honda odyssey the least expensive, an average of $1,100 a year. that's the lowest annual premium of all vehicles insure.com looked at and it's the odyssey's first time in the top spot. rounding out the top three on the least expensive to insure list, honda's crv lx two-wheel drive and the dodge grand kara van avp. what's the most important to insure? it is the dodge gt viper averaging a whopping $4,000 a year. back to you. >>> jason pew here in viera, florida, the nationals have had three different managers the last four seasons. in 2016 dusty baker will lead the way and the first order of business for the skipper, getting to know his players, even his most valuable player, bryce harper, who he's referred to
that's why consumer reporter susan hogan joins us from the newsroom.he's working for you with the latest least expensive vehicles to insure. what are they? >> that's right. the national highway traffic safety administration says it's no surprise a minivan has taken over the top spot. insure.com released its annual vehicle and this year it names the honda odyssey the least expensive, an average of $1,100 a year. that's the lowest annual premium of all vehicles insure.com looked at and it's...
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news 4's consumer reporter susan hogan has tips to keep you from going overboard next time. >> reporter: retailers get us all caught up in that black friday frenzy shopping. bad weather can do it to us too. here's four money-saving tips for the next big storm so we all don't go broke. take stock of what you have before you head out to the grocery store. do you have the essentials already? write a list and stick to it. because once you get to the store, you're going to be tempted to grab stuff off the shelves because you think you need it. be sensible. do you really need six loaves of bread and gallons of milk, four pounds of ground beef? if the power goes out, that milk is useless. if the power doesn't go out, now you're stuck with sour milk. don't panic. don't get caught up in the mob mentality. trust me, these people do not know something you don't know. >> because the fact of the matter is even with the blizzard that we had, even though some of us may have been stuck in for four days, you cannot tell me that you can't live out of what you have in your house for four days. >> there is
news 4's consumer reporter susan hogan has tips to keep you from going overboard next time. >> reporter: retailers get us all caught up in that black friday frenzy shopping. bad weather can do it to us too. here's four money-saving tips for the next big storm so we all don't go broke. take stock of what you have before you head out to the grocery store. do you have the essentials already? write a list and stick to it. because once you get to the store, you're going to be tempted to grab...
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i'm susan hogan, news4. >>> got a bad back?magine being able to get surgery with the help of a robot. find out how it's helping to cut down on recovery time and it could get one local dad back on his feet in time for his daughter's wedding. >> reporter: i'm tracee wilkins. coming up, the retrial of a man who is accused of orchestrating his uncle's murder from inside the prince george's county jail. we'll h >>> he's accused of putting a hit on his own uncle from jail. a jury couldn't reach a verdict during his first trial. now prosecutors are retrying brian mayhew in prince george'sgeorge's county. trissy wi >> reporter: well, he's already facing life plus 20 years for a double murder. his uncle was expected to testify against him in that trial but was murdered before he had a chance to. and now once again brian mayhew is being retried for his uncle's murder. the state is trying to once again convict brian mayhew and his two co-defendants of murdering his unclen icoh mayhew in 2012. the uncle was set to testify against his nephe
i'm susan hogan, news4. >>> got a bad back?magine being able to get surgery with the help of a robot. find out how it's helping to cut down on recovery time and it could get one local dad back on his feet in time for his daughter's wedding. >> reporter: i'm tracee wilkins. coming up, the retrial of a man who is accused of orchestrating his uncle's murder from inside the prince george's county jail. we'll h >>> he's accused of putting a hit on his own uncle from jail. a...
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news4 consumer reporter susan hogan uncovered a loophole in the law that could cost you thousands of dollars. >>> and right now at 5:30, a school community gathering to remember a teacher who was known for treating her students like they were her own children. >> a vigil is about to get under way now at bradbury heights elementary school. that's in capitol heights. neshante davis and her 2-year-old daughter chloe were murdered earlier this week, and police tell us that little girl's father shot and killed the pair over a disagreement about child support. our prince george's county bureau chief tracee wilkins is there live. she'll have reaction from the victim's co-workers ahead at the top of the hour. >>> and it is not often that we tell you about a stolen purse, but this was no ordinary purse, and it isn't an ordinary story. fairfax county police say this video shows a woman clearly stealing a purse that has $10,000 inside. money meant to pay for college tuition. this happened last month at a dunkin' donuts in the falls church area. our bureau chief julie carey joins us live after s
news4 consumer reporter susan hogan uncovered a loophole in the law that could cost you thousands of dollars. >>> and right now at 5:30, a school community gathering to remember a teacher who was known for treating her students like they were her own children. >> a vigil is about to get under way now at bradbury heights elementary school. that's in capitol heights. neshante davis and her 2-year-old daughter chloe were murdered earlier this week, and police tell us that little...
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consumer reporter susan hogan shows you how it impacts millions and how you can prevent it. that's coming up at 5:00. >>> a historic trip is in the works as a delegation of local leader pack their bags for cuba. this includes mayor bowser, isaiah leggett and maurice jones. delegation visits like there are becoming more common since relations were re-established. the group will tour schools and hospitals, but the local leaders say is this about networking as many local businesses want in on trade and tourism. >> we're going down now before of its benefits known. >> there is caution about doing business with the eye hand nation following reports of human rights abuses. but the delegation says no deals will be that on this trip. they will head cuba on saturday and of course next month president obama will also make a visit and become the first sitting president to take a trip cuba in almost 90 years. >>> breaking news right now top of the beltway, we are shut down inner loop and outer loop. beltway at connecticut avenue, we have an overturned tractor trailer really slowing thin
consumer reporter susan hogan shows you how it impacts millions and how you can prevent it. that's coming up at 5:00. >>> a historic trip is in the works as a delegation of local leader pack their bags for cuba. this includes mayor bowser, isaiah leggett and maurice jones. delegation visits like there are becoming more common since relations were re-established. the group will tour schools and hospitals, but the local leaders say is this about networking as many local businesses want...
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. >>> susan hogan discovered there's a difference in how the law protects you for those who buy new andhose who buy used. take a listen. >> reporter: several viewers contacted us about complaints with a truck or car that broke down after driving it off the lot. most states have a lemon law that are designed to protect you. we found a loophole that could cost you thousands of dollars. >> i've been saving my whole life. >> he is not kidding. 17-year-old corbett saved more than $28,000. >> i do a lot of odd jobs around the neighborhood. >> he wants to take his landscaping business to a whole new level, but needed wheels. after searching the web, craigslist dealer lots. >> i've been searching for quite some time. >> the search ended when he found this 2005 chevy silverado at a maryland dealership with 104,000 miles. >> i paid for the truck, all cash. >> $25,000. when he and his dad picked up the truck 10 days later, there was a problem. >> we turned the ignition. the low coolant warning came on on the dash. >> corbett tells news 4, the dealership added coolant and off they went. never expec
. >>> susan hogan discovered there's a difference in how the law protects you for those who buy new andhose who buy used. take a listen. >> reporter: several viewers contacted us about complaints with a truck or car that broke down after driving it off the lot. most states have a lemon law that are designed to protect you. we found a loophole that could cost you thousands of dollars. >> i've been saving my whole life. >> he is not kidding. 17-year-old corbett saved...
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i'm susan hogan, news4. >> thanks, susan. >>> some people are still tweeting how skeptical they are about what may have happened in new york. one of the image that is lit up social media last night appears to show the world trade center on fire. the fire department says it was just an optical illusion and what appears to be smoke is actually just steam coming out of an hvac unit. firefighters say the steam combined with lights made it look like a fire. >>> a sikh american actor said he wasn't allowed on a plane because he refused to remove his turban. the man wants airline employees to undergo sensitivity training. >> it's not a great feeling. in fact, i'm a proud patriotic american citizen. >> reporter: on monday this man says he was not allowed to aboard an air row mexico flight home to america because of his faith and his turban. >> they said take off your turban just like take off your shoes. it would be out of respect to do it in privacy. >> reporter: he spoke to us via facetime from mexico city where he said as a sikh, the turban is a symbol of faith. he said he asked for a private
i'm susan hogan, news4. >> thanks, susan. >>> some people are still tweeting how skeptical they are about what may have happened in new york. one of the image that is lit up social media last night appears to show the world trade center on fire. the fire department says it was just an optical illusion and what appears to be smoke is actually just steam coming out of an hvac unit. firefighters say the steam combined with lights made it look like a fire. >>> a sikh...
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. >> tonight at 5:00, susan hogan shows you how tax fraud impacts millions of taxpayers and how you canprevent it. >>> anyone who is trying to use the metro app to find a train or figure out how long they'll have to wait, you know there are some issues with it. metro's gm says fixing them will be a priority. metro needs to be more proactive about reaching out to engineers and developers who are working on cutting edge technology. at a hearing on thursday he acknowledged the agency needs to send more accurate data to app users. >>> apple gets new support in a major case involving privacy on your phone. >> i'm eun yang, we're following the stories you're clicking on. i hope you're not eating right now, you might lose your appetite. wait until you see what almost became part of dinner at a church youth function. that's a snake. a woman says she was opening up a can of green beans for the children when she saw the snake head inside. now she's worried about where the rest of it is. she already contacted the manufacturers. weston family said it stop production and is pulling green bean cans o
. >> tonight at 5:00, susan hogan shows you how tax fraud impacts millions of taxpayers and how you canprevent it. >>> anyone who is trying to use the metro app to find a train or figure out how long they'll have to wait, you know there are some issues with it. metro's gm says fixing them will be a priority. metro needs to be more proactive about reaching out to engineers and developers who are working on cutting edge technology. at a hearing on thursday he acknowledged the...
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. >> tonight at 11:00, consumer reporter susan hogan asks two area restaurants about the charges.ind out what they had to say and how you can protect yourself. >>> so remember this on your commute today, d.c.'s metro is the number one trance either system in the entire country. that's right, a financial analysis firm called smart asset is behind these findings. it s francisco, boston, chicago and new york have the best public transit systems in that order. researchers say they considered five factors including average commute time and the percentage of commuters who use public transit. now, the firm used census bureau data for the findings. but not first happened accounts from riders. so this was not a survey. they just looked at census data. >>> 6:36. a new critic taking aim at donald trump. the criticism mitt romney has for the gop frontrunner and how trump is responding. >>> a scare after a plane plunges thousands of feet. what we're learning about the inflight emergency. >>> and road closures becaused downed wires all over the place. the spots you'll want to avoid. >>> what co
. >> tonight at 11:00, consumer reporter susan hogan asks two area restaurants about the charges.ind out what they had to say and how you can protect yourself. >>> so remember this on your commute today, d.c.'s metro is the number one trance either system in the entire country. that's right, a financial analysis firm called smart asset is behind these findings. it s francisco, boston, chicago and new york have the best public transit systems in that order. researchers say they...
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this is where consumer reporter susan hogan shows us how you can save money on your taxes. >> low interest rates have prompted homeowners to refinance their home, if you refinanced took cash out and used money to make home improvements, the interest on that money is tax deductible. here's another tax break. if you work out of your home. you may be eligible to deduck the cost of a home office. that deduction can reduce your tax bill. this tax break is good for homeowners, asl as long as you itemize. now, details on these tax deductions just get the nbc washington app and search "tax breaks." still ahead in the next half hour, another tax break people overlook. >>> our kids have been spending a lot of time at home with the snow days. does that mean the school will be making up those school days. >>> plus, the plan to raise your taxes in fairfax county. we'll show you why it may still not be enough to avoid cuts in your kids' schools. >>> a clear but dry look outside there. chuck bell is tracking changes for your weekend. you like being picture perfect. ♪ you should want you
this is where consumer reporter susan hogan shows us how you can save money on your taxes. >> low interest rates have prompted homeowners to refinance their home, if you refinanced took cash out and used money to make home improvements, the interest on that money is tax deductible. here's another tax break. if you work out of your home. you may be eligible to deduck the cost of a home office. that deduction can reduce your tax bill. this tax break is good for homeowners, asl as long as...
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tonight at 11:00, susan hogan asks two area restaurants about the charges. find out what they had to say and how you can protect yourself. >>> so the guy in the next story might be in the doghouse. he pranked his girlfriend which is usually a bad idea. he actually faked his own murder inside her apartment. she came back from work to a terrifying scene and she called police. >> he had my tables flipped over, my chairs flipped over, there was blood on the walls. >> so by the time the cops do the there, the boyfriend was up from the fake murder scene trying to explain that it was a joke. that's a mug shot you warrant for failure to appear in court. so now he's in jail and he's facing deportation. and his girlfriend is talking to tv reporters because she ain't happy. >> that is a terrible thing to do to somebody. and somebody you love? i don't understand. >>> now just about 5:51. weather and traffic on the 1s on this windy, windy day. >> chuck bell here with the skinny. >> i like that. >> the 4-1-1. >> the who, what, where, when, how. >> i'm with it. i'm down wi
tonight at 11:00, susan hogan asks two area restaurants about the charges. find out what they had to say and how you can protect yourself. >>> so the guy in the next story might be in the doghouse. he pranked his girlfriend which is usually a bad idea. he actually faked his own murder inside her apartment. she came back from work to a terrifying scene and she called police. >> he had my tables flipped over, my chairs flipped over, there was blood on the walls. >> so by the...
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. >> consumer reporter susan hogan is here with details about this plan. susan? >> that's right. the obama administration is calling it aggressive action to protect students and taxpayers. the department of education announced it's creating a student aid enforcement unit to respond more quickly and efficiently to allegations of illegal actions against colleges and universities. now, it's intended to strengthen the office of federal student aids enforcement and oversight. we're told the unit will be made up of four divisions including an investigations group and a barrower defense group. the government said today one of the nation's top enforcement attorneys, rob kay, you who see there, notably a former leader in the federal trade commission, will lead the enforcement unit. >> adding the investigations unit will allow us to take a more aggressive stance with respect to investigating allegations against institutions and adding rob's relationship will position the department differently. >> now, the department of ed says it recently took a series of enforcement actions against three
. >> consumer reporter susan hogan is here with details about this plan. susan? >> that's right. the obama administration is calling it aggressive action to protect students and taxpayers. the department of education announced it's creating a student aid enforcement unit to respond more quickly and efficiently to allegations of illegal actions against colleges and universities. now, it's intended to strengthen the office of federal student aids enforcement and oversight. we're told...
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news4 consumer reporter susan hogan has been working this story and joins us now with some information you need to know. susan? >> 24 million, this is the number of vehicles recalled in the united states due to defective takata air bags now linked to 11 deaths worldwide. the recall involves both honda and acura vehicles because the driver's air bag inflaters can explode and hurl shrapnel into the passenger compartment. it's part of takata's expanded recall last month that includes 5 million more vehicles after investigators linked the recent death of a south carolina man to a defective air bag in his ford truck. this man, 52-year-old joel knight, died instantly when his air bag exploded. i sat down with knight's widow just days after a medical examiner described the violent impact of the air bag that killed her husband. >> she's pretty much saying it would be like a shotgun going off in your car, you know. it's like a major explosion. >> this is what the coroner told you? >> yes. >> this recall involves older models from 2005 and newer vehicles from 2015 and 2016. now, for a full list
news4 consumer reporter susan hogan has been working this story and joins us now with some information you need to know. susan? >> 24 million, this is the number of vehicles recalled in the united states due to defective takata air bags now linked to 11 deaths worldwide. the recall involves both honda and acura vehicles because the driver's air bag inflaters can explode and hurl shrapnel into the passenger compartment. it's part of takata's expanded recall last month that includes 5...
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consumer reporter susan hogan is here to explain how it happens. >> that's right. the federal government says more than 17.5 million people are victims of identity theft. that means millions of people are at risk of someone else using personal information to file people's tax returns and steal refunds. so if you're a victim of any data breach in recent years or had your identity stolen some other way, you want to file your return as soon as you receive your w-2 tax documents. otherwise, could you end up like that man, that d.c. resident, ronald nim and hear this when you try to file your return. >> i get an e-mail from my accountant and said this is very strange. i cannot submit your return. >> ronald says he spent the last year trying to straighten out his tax i.d. problems. tonight on preventing tax-related identity theft. plus, find out why our story has d.c. rethinking the way it handles tax i.d. theft cases. it's a story you're not going to want to miss. it's amazing what happened. >> even when you get it worked out, it's such a hassle. >> it's so true. it tak
consumer reporter susan hogan is here to explain how it happens. >> that's right. the federal government says more than 17.5 million people are victims of identity theft. that means millions of people are at risk of someone else using personal information to file people's tax returns and steal refunds. so if you're a victim of any data breach in recent years or had your identity stolen some other way, you want to file your return as soon as you receive your w-2 tax documents. otherwise,...
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susan hogan, our consumer parter and mark segraves, an expert on all things district.ntries. they did their due diligence. they were impressed by what they saw. >> i think people put a lot of effort into a lot of these entries today. >> we're so impressed with the amount of like food coloring or dye to paint the snow. we had no idea that even existed. >> whoa, i got it right side up this time. now coming up at 5:00, the final four. the final four at 5:00. i know that sounds weird, but that's the way we roll here at news4. wendy, back to you. >> we can't wait for that, patrick. >> that's the first snow stick challenge i've ever seen pat do where you're of just grass, pat. there's not a flake in sight. >> you know, i have gone through 19 changes of clothes in the last 30 hours, fleece, no fleece, boots, no boots, down, no down. some of this stuff doesn't going to the cleaners, it goes to the sin sin raters. but that's another story. >> thank you, pat. >>> as we mentioned, we've got hundreds of entries for the challenge. you can check them out in our nbc washington app. >
susan hogan, our consumer parter and mark segraves, an expert on all things district.ntries. they did their due diligence. they were impressed by what they saw. >> i think people put a lot of effort into a lot of these entries today. >> we're so impressed with the amount of like food coloring or dye to paint the snow. we had no idea that even existed. >> whoa, i got it right side up this time. now coming up at 5:00, the final four. the final four at 5:00. i know that sounds...
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consumer reporter susan hogan is here to break down the results and rankings. >> we love this report, don't we? we all wait for this one. "consumer reports" recently tested 200 cars in ten categories this year a korean c m the kia sorrento is the "consumer reports" 2016 top pick, mid-sized suv. for years, toyota has won this category, but the sorrento has overtaken it. >> it's got a powerful engine. it does great in crash tests, it's very strong reliability. and the great thing is you get inside of it, and it feels luxurious, it feels like you've spent a whole lot more money than you actually did. >> toyota did earn two spots on the list, the camera, among mid-sized cars and the toyota siena in minivans. >> to be a "consumer reports" top pick a vehicle needs to drive beautifully. have a strong record of reliability. it needs to be a car that makes its owners happy and it needs to be safe. >> subaru nabbed two spots, impresidenta in small cars and forester for small suvs. >> we like subarus because they're super practical. really fuel-efficient and for such small cars on the outside, t
consumer reporter susan hogan is here to break down the results and rankings. >> we love this report, don't we? we all wait for this one. "consumer reports" recently tested 200 cars in ten categories this year a korean c m the kia sorrento is the "consumer reports" 2016 top pick, mid-sized suv. for years, toyota has won this category, but the sorrento has overtaken it. >> it's got a powerful engine. it does great in crash tests, it's very strong reliability. and...
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consumer reporter susan hogan joins us from the newsroom to tell us about that. >> that's right. charities, you probably count on a tax deduction. there's a couple things to keep in mind. charitable contributions are only deductible if you itemize them and to be deductible you must have made donations to qualified organizations. payments to individuals are never deductible. when it comes to volunteering you cannot deduct the cost of your time but you can make a deduction if you incurred some kind of cost so consider that as a deductible. >> you can certainly deduct your mileage, you can deduct the cost of materials. maybe you cooked for a soup kitchen or something. those things are all deductible. >> that's right. now, charitable contributions is just one tax break. tonight on news4 at 5:00, we have four more tax breaks you don't want to miss. >> thank you very much. we don't want to miss that. thanks, susan. >> a lot of credits and deductibles people overlook. >>> then you have this easier. if you like carrot cake, hersheys will roll out a new flavor. it's white chocolate orange
consumer reporter susan hogan joins us from the newsroom to tell us about that. >> that's right. charities, you probably count on a tax deduction. there's a couple things to keep in mind. charitable contributions are only deductible if you itemize them and to be deductible you must have made donations to qualified organizations. payments to individuals are never deductible. when it comes to volunteering you cannot deduct the cost of your time but you can make a deduction if you incurred...
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the penalty for not signing up for the president's health care plan and news4 consumer reporter susan hogans here now to ex lain this. susan? >> well, that's right. it is also known as the individual shared responsibility payment. now, last year the irs received thousands of complaints from taxpayers who were instructed to pay their tax preparer directly which is totally wrong. news4 learned in many cases the victims spoke primarily sfan initial. warning signs you're being scammed, if a tax preparer tells you your immigration status is the reason you need to pay them, don't do it. if they promise to lower the amount you owe, don't do it. if you're exempt from paying the penalty and are being told you still need to pay up, they're scamming you. to find a tax preparer who holds professional credentials and is recognized by the irs, just go to our nbc washington app and search tax preparer. another good thing to know when filing, file your return sooner rather than later. this will help prevent someone else from filing your tax return if any of your personal information has ever been compromis
the penalty for not signing up for the president's health care plan and news4 consumer reporter susan hogans here now to ex lain this. susan? >> well, that's right. it is also known as the individual shared responsibility payment. now, last year the irs received thousands of complaints from taxpayers who were instructed to pay their tax preparer directly which is totally wrong. news4 learned in many cases the victims spoke primarily sfan initial. warning signs you're being scammed, if a...
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. >> susan hogan is here now with the important information you need to know. susan? >> thanks.s latest recall involves honda and acura vehicles because the air bag inflaters can explode and shoot shrapnel. even know honda says it has not received any sports of this particular air bag rupturing, they say the takata inflaters will be replaced with parts from an alternative supplier. repairs are expected to begin this summer. honda's 2 million vehicles are part of a bigger recall. the takata recall expanded to 5 million more vehicles last month after investigators linked the recent death of this south carolina man, joel knight, to a defective air bag in his ford truck. i sat down with knight's family who not only expressed a tremendous amount of sadness but also anger. >> how many other people are going to die before you finally fix your problems with the automobile industry? it's just not -- >> honda's recall includes older model years but also has some newer vehicles as recently as last year and even this year. for a full list of honda and all vehicles recalled for defective tak
. >> susan hogan is here now with the important information you need to know. susan? >> thanks.s latest recall involves honda and acura vehicles because the air bag inflaters can explode and shoot shrapnel. even know honda says it has not received any sports of this particular air bag rupturing, they say the takata inflaters will be replaced with parts from an alternative supplier. repairs are expected to begin this summer. honda's 2 million vehicles are part of a bigger recall. the...
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consumer reporter susan hogan did so the dickime digging to f best de-icers around. >> we turned to "umer reports." there are pros and cons. if you're in a time crunch and melter, "consumer reports" recommends calcium chloride but be careful. it can damage grass and plants when overapplied. the next three options are best for pet owners and gardeners. magnesium chloride, potassium chloride, and you're urea carbon nil diya mid. the third is the safest for asphalt and concrete. maryland's department of the environment warns all chloride compounds can be harmful to the environment when you use too much, and if you have some de-icer left over, store it in an airtight container or heavy duty trash can and keep it out of reach of your children and your pets. back to you. >> thanks, susan. >>> the force awakens is a huge hit. well, it's time to start filming the next installment of "star wars." they started that today. we're learning about episode viii. up all day. roads pretty slick already. now comes the freezing sleet and rain. life as spokesbox is great. people love me for saving them ov
consumer reporter susan hogan did so the dickime digging to f best de-icers around. >> we turned to "umer reports." there are pros and cons. if you're in a time crunch and melter, "consumer reports" recommends calcium chloride but be careful. it can damage grass and plants when overapplied. the next three options are best for pet owners and gardeners. magnesium chloride, potassium chloride, and you're urea carbon nil diya mid. the third is the safest for asphalt and...
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consumer reporter susan hogan has our report. >> think of what you pack when you plan on taking a flightell phones, lap, though hover boards that have caught fire across the country. what these products have in common? they all contain lithium batteries. the federal aviation administration recently tested these batteries and found the potential risk for what it calls a catastrophic loss due to lithium battery fire or explosion. the government says current cargo fire suppression systems can't effectively control a lithium battery fire. the faa is asking for airlines to conduct safety risk assessments. a number of large commercial airlines have already decided not to carry rechargeable lithium ion batteries. back to you. >>> nbc's tom costello will have much more on this warning and the potential risk for passengers. it's coming up tonight on "nightly news" right after this broadcast. >>> this is the xfinity sports desk brought to you by xfinity, your home for the most live sports. >>> jason is here with sports. we said it loost night, we can y the cats. >> i don't want to jinx them but i
consumer reporter susan hogan has our report. >> think of what you pack when you plan on taking a flightell phones, lap, though hover boards that have caught fire across the country. what these products have in common? they all contain lithium batteries. the federal aviation administration recently tested these batteries and found the potential risk for what it calls a catastrophic loss due to lithium battery fire or explosion. the government says current cargo fire suppression systems...
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consumer reporter susan hogan is working for you with this warning before you strap your kids into their car seats. >> reporter: there is a real danger for children who wear puffy winter coats while buckled in their car seats. consumer reports says it is a serious concern but there are easy ways to keep your child safe. in cold weather we bundle our children up to prepare them for the elements, but a bulky coat and a car seat can be a dangerous combination. "consumer reports" emily thomas says the harness might child in a crash. with the help of 5-month-old ben, she demonstrates a quick way to check in your child's coat is too big to wear under the harness. they first put him in his snowsuit and properly secured him into the car seat so there was no slack in the harness straps. then they removed ben's coat and put him back in the seat to see just how loose the straps were. >> the snowsuit added this extra room. in the event of a frontal crash, all this extra room means there's so much more ways for ben to ride up and for his head to be outside the protection of his shell which could mean
consumer reporter susan hogan is working for you with this warning before you strap your kids into their car seats. >> reporter: there is a real danger for children who wear puffy winter coats while buckled in their car seats. consumer reports says it is a serious concern but there are easy ways to keep your child safe. in cold weather we bundle our children up to prepare them for the elements, but a bulky coat and a car seat can be a dangerous combination. "consumer reports"...
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. >> susan hogan has four of them often overlooked. >> reporter: you may not know it but you're probablyligible for tax breaks you haven't even considered. >> people have the idea the tax breaks are fund managers but over the years congress has enacted dozens of tax breaks, deductions, and kraeds. >> sandra block is with kiplinger personal finance. she says it's easy to overlook money that may qualify for a tax credit. let's start with child care. it's expensive and you're likely paying for it as you're trying to make a living. >> if you have children under age 1 and you pay someone to watch them and you enroll them in some kind of child care program, this is definitely something that can reduce your cost of paying someone to take care of your children. >> tax breaks aren't just for young kids. you have children in college? tax break number two helps those families. it's called the american opportunity credit. you may be able to claim a credit up to $2,500 for each student. block says the credit is eligible for tuition and related expenses. >> they're good for all four years your child i
. >> susan hogan has four of them often overlooked. >> reporter: you may not know it but you're probablyligible for tax breaks you haven't even considered. >> people have the idea the tax breaks are fund managers but over the years congress has enacted dozens of tax breaks, deductions, and kraeds. >> sandra block is with kiplinger personal finance. she says it's easy to overlook money that may qualify for a tax credit. let's start with child care. it's expensive and...
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susan hogan, our consumer reporter. mark segraves, expert on all things district. and aaron gilchrist, our morning news anchor. make that good winner, aaron. they liked what they just sort of art-based. they're in the snow, they're carving out flags and being creative that way. other people just sort of literally threw themselves into it. >> we had a great showing and it was harder than i thought it was going to be to find a winner. >> using an olympic-style method, they graded the entries. here, now, in no particular order, the final four. george washington crossing the delaware. the iwo jima reenactment. the teddy roosevelt snow sculpture. anned two-man patriotic parade. ♪ ♪ >> so there's the final four which one would you pick? which one should be the winner? i can only tell you this -- wait until you see what happens to the winner. it's a good thing we have a picture. >> you know you got to love a challenge with a trumpet. >> we may hear that trumpet again. s hard enough to play, but to play and walk at the same time, that takes talent. >> you guys realize we o
susan hogan, our consumer reporter. mark segraves, expert on all things district. and aaron gilchrist, our morning news anchor. make that good winner, aaron. they liked what they just sort of art-based. they're in the snow, they're carving out flags and being creative that way. other people just sort of literally threw themselves into it. >> we had a great showing and it was harder than i thought it was going to be to find a winner. >> using an olympic-style method, they graded the...
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susan hogan is here with the details. >> wells fargo says it has reached an agreement to pay more than $1 billion to settle a civil claims suit. now, the lawsuit filed a few years back is related to the company's federal housing administration lending program between the years of 2001 and 2010. now, in what's being called reckless lending, the bank is accused of classifying some fha loans as qualifying for federal insurance when they didn't. it's one of several lawsuits against banks that filed -- followed the financial crisis. wells fargo said the agreement still needs to be approved. >> thanks, susan. >>> well, it's raining out there, but is it going to dry up and what if you have plans to hit the road, veronica? how does it look? >> it's going to take a while for some areas to dry out. we're talking about some flood warnings throughout the area. that means some of the streams, creeks, and rivers will continue to rise. a statement put out by the national weather service talking about some of the locations to really watch out for this evening. westminster around emmitsburg area up to
susan hogan is here with the details. >> wells fargo says it has reached an agreement to pay more than $1 billion to settle a civil claims suit. now, the lawsuit filed a few years back is related to the company's federal housing administration lending program between the years of 2001 and 2010. now, in what's being called reckless lending, the bank is accused of classifying some fha loans as qualifying for federal insurance when they didn't. it's one of several lawsuits against banks that...
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today we're giving you a resolution reboot and consumer reporter susan hogan is here to help you payff debt and save you some money. >> reporter: there's no question putting your financial life in order can be daunting. >> let's be real. it is rocket science in this day and age. there's so much to know. >> reporter: we visited michelle singletary, "washington post" columnist and author. she practices what she preaches. we were there while she and her husband worked on their own financial plan. >> i think you start by gathering all the financial documents. look and see what you have. >> reporter: let's start with the answer to a common question. what documents do you need to keep and what can you get rid of? don't be afraid to purge. >> most of the documents that you'll need are online anyway. so you don't need to keep a lot of things. >> reporter: she says keep w-2 forms that show your income and withheld taxes as well as 1099 forms that show other types of income throughout the year. >> because it's a little harder to get those documents. >> reporter: step two, create a net worth st
today we're giving you a resolution reboot and consumer reporter susan hogan is here to help you payff debt and save you some money. >> reporter: there's no question putting your financial life in order can be daunting. >> let's be real. it is rocket science in this day and age. there's so much to know. >> reporter: we visited michelle singletary, "washington post" columnist and author. she practices what she preaches. we were there while she and her husband worked...
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several area customers say they were overcharged after they thought they had consumer reporter susan hogan has their story. >> reporter: that's right. we heard from seven people who dined at two different restaurants, all had a similar story. take a look at this. our viewers send us these credit card reetz and told news4 someone upped the amount charged and in a separate case another viewer sent us her bank statement that showed a different amount charged than what she paid on her bill. >> i'm still missing $60 and i didn't quite budget for $60 to be missing. >> reporter: now, we asked those two restaurants about the charges. find out what they had to say and how you can protect yourself from it happening to you. my story tonight at 11:00. tip troubles. back to you. >> all right. >>> and this shut down a major intersection in downtown d.c. and despite that advisor and team who understand where you come from. we didn't really have anything, you know. but, we made do. vo: know you can craft an investment plan as strong as your values. al, how you doing. hey
several area customers say they were overcharged after they thought they had consumer reporter susan hogan has their story. >> reporter: that's right. we heard from seven people who dined at two different restaurants, all had a similar story. take a look at this. our viewers send us these credit card reetz and told news4 someone upped the amount charged and in a separate case another viewer sent us her bank statement that showed a different amount charged than what she paid on her bill....
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news4's consumer reporter susan hogan joins us with the outcome of a new quality and safety report released today. >> the report is another black eye for takata. a panel of former u.s. transportation officials commissioned by takata said the manufacturer must make significant improvements to address quality problems, this comes in the wake of record-setting recalls. now the panel found takata has no program in place to detect quality problems once its air bags are installed in cars and trucks. the report also faults the company for allowing products to move through the design process with unresolved problems. takata's defective air bags are blamed on ten deaths worldwide. now takata says it reviewed the panel's recommendations and intends do act on them immediately. back to you. >>> all right, susan, thanks. moving ahead in the virginia general assembly. both chambers now have approved it. the tebow bill allows home-schooled students to participate in public school sports. it's named for former nfl and florida gator quarterback tim tebow who was home-schooled down in florida and allowed to
news4's consumer reporter susan hogan joins us with the outcome of a new quality and safety report released today. >> the report is another black eye for takata. a panel of former u.s. transportation officials commissioned by takata said the manufacturer must make significant improvements to address quality problems, this comes in the wake of record-setting recalls. now the panel found takata has no program in place to detect quality problems once its air bags are installed in cars and...
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Feb 29, 2016
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. >> consumer reporter susan hogan has his story. >> reporter: that's right.ll been there, lost connections, dropped calls. now news4 has learned how some cell phone carriers are making sure we stay connected no matter where we are. james of sterling, virginia, had just arrived home from the hospital to recover from surgery when less than an hour later -- >> i was bleeding through. i even bled through the cast and all the bandages. >> reporter: when he dialed 911 emergency from his upstairs bedroom, he said his cell phone would not connect. >> it was terrifying, to be quite honest with you. to not be able to call for help. not able to get through to help. >> reporter: james' wife took the cell phone downstairs. >> the other three calls were made here and she's walking back and forth trying to find the right signal. >> reporter: and on the fourth try she got through. an ambulance eventually came out and today james is recovering at home. it's been a few months and he's still trying to figure out why he couldn't connect to 911 a >> standing just right here or st
. >> consumer reporter susan hogan has his story. >> reporter: that's right.ll been there, lost connections, dropped calls. now news4 has learned how some cell phone carriers are making sure we stay connected no matter where we are. james of sterling, virginia, had just arrived home from the hospital to recover from surgery when less than an hour later -- >> i was bleeding through. i even bled through the cast and all the bandages. >> reporter: when he dialed 911...