. >> news4's susan hogan with what you should know before you book your next ride. >> announcer: news4 at 11:00 starts now. >>> just five days to go. it's a sprint to the finish line inis >> both presidential candidates and their running mates were out fighting for votes tonight. where they went tells you about their priorities, the polls and what's in play. hillary clinton and donald trump both held rallies in north carolina tonight while mike pence campaigned in pennsylvania. tim kaine in arizona. >> this was the last night for early voting in maryland. we saw long lines at closing time. we have team coverage of it all tonight, including worries about a possible election day cyber capitol hill. >> reporter: this campaign that feels like it's been going on forever is now heading into its final 100 hours. ?? >> reporter: joined by music star pharrell and bernie sanders in north carolina hillary clinton asks young and african-american voters what can donald trump do for you? >> he has said that he thinks the lives of black people are all crime despair. he has no idea. >> reporter: a few

. >>> when we come back, consumer reporter susan hogan gets you ready for black friday. she'll look at which stores will ?? >>> we're getting closer to christmas, and black friday is just days away. before you go shopping, you'll want to watch this report. consumer reporter susan hogan reveals which stores offer the biggest discounts. >> reporter: well, a new survey just out today is revealing which stores are actually going to be offering the deepest discounts on appliances, jewelry, and toys. let's take a look. retailers. it found that macy's has the overall biggest discount rate at 63.35%. not far behind them, stage which operates stores like peeble's and goody's, jcpenney and harbor freight with stores in virginia offer an average discount just about 63%. compare that to black fridays' overall discount of 35%. gordon's, a retailer with locations in the midwe average discount of 62%. not bad overall. wallet hub also found that toys are the ones that are mostly discounted. they have the biggest discount and the biggest bang for your buck. while books, movies, and music

susan hogan with what you need to know about buying a car. right now susan is hosting a red flags to look out for if you're buying a used vehicle. you can see it on nbc washington's facebook page. >> and we're also covering breaking news. people inside oklahoma city's airport are being told to shelter in place because of possible gunfire. we're gathering some details if you run over somebody, it's usually because you were driving too fast or you didn't look before you turned or you didn't stop for someone in the crosswalk. always be alert. you love all-day breakfast. but you don't love that you can't get all your favorites. but now you can get more of what you love. so you can find something else to not love. like hearing the sound of your own voice. (softly) like hearing the sound of your own voice. oklahoma city's will rogers world airport. the police captain says it happened near a parking garage. you can see the police searching the roof. people are being asked to avoid that area and flights are suspended at that airport while police are s

that's when she turned to susan hogan for help. >> that's right. we have all been there. you're buying a new car and suddenly you're inundated for sales pitches like add ones for warranties and maintenance contracts. are they worth the price? a maryland woman says not in her case. mary smith loves her car. and all the bells and whistles that come with it. and to keep her car looking like new, the car salesman sold her a third party dent and ding policy so when mary recently noticed this small dent, she thought, no problem. she's covered. >> it wasn't even a dent. it was more like an impression. >> reporter: she sent pictures of the dent. shortly after, it denied her claim because the dent, according to the company, was in access of the four-inch threshold. >> it was really hard to see exactly where the diameter was. >> she was convinced once they saw the dent they would agree it should be covered. mary was wrong. >> the service manager came back and said you aren't covered. it's more than four inches. but come talk to our body manager. >> reporter: then according to mary

i'm susan hogan, news4. >>> a little bit warmer today, a little bit of sunshine. what are we looking at tomorrow, doug? >> more sunshine. a little bit warmer still. we have nice weather the next few days. wednesday, thursday and friday all look good, but we're looking at the weekend because a lot of things going on this weekend. in this case we may want to hold back a little bit. show you what we're dealing with right now. very nice conditions out at the airport, but i want to show you something. we see this every once in a while. 52 degrees right now at the airport. the airport is what we call the urban heat aisle. a lot of concrete around the area does not radiate as efficiently, meaning the warm air doesn't move back into the atmosphere as efficiently as the cooler suburbs. 34 manassas, 35 much colder where we have clear skies, vegetation out there and we have those calm winds. that's why temperatures are falling so quickly. 35 in martinsburg. 58 by noon, 64 degrees by 4:00. you can see a great day on our wednesday. no rain. we're not going to see any of that a

but they did make it right, and i'm very happy about that. >> susan hogan, the magician, right? >> i like that title. >> susan says for these added warranties, while they sound like a good deal, take the time covered is longer than what is not covered. >>> someone waking up very, very wealthy this morning. they may not know it. >> that's because last night, a single powerball ticket, one, was sold with all the winning numbers. >> it wasn't us. >> no, it wasn't. unfortunately, the winner ticket was sold in the state of tennessee. >> yeah. >> lottery officials are waiting for the winner to come forward. whoever won will be happy to know that that jackpot is worth facebook live that the reason tuss is not here, he cashed? >> has a connection to tennessee. >> we'll see. >>> it was so fun to film. when we come back, i am going to take you on a special behind the he gets a lot of compliments. he wears his army hat, walks around with his army shirt looking all nice. and then people just say, ?thank you for serving our country? and i'm like, that's my dad. male vo: no one deserves a warm

susan hogan reports. >>> both of her legs were amputated after a terrible crash on the g.w. parkway involving the chinese tourist bus they were riding on. they were only supposed to be here ten days. they have been here ever since. why they have cour ?? know you have a dedicated advisor and team who understand where you come from. ?? know you can craft an investment plan as strong as your values. ?? of your dedicated pnc wealth management? team. >>> in case you're just joining us, here's what you missed. >> ntsb and police are people. it rear ended a mustang that flew into the fence. before that bus continues down the road, crashing into an mta bus. we're told ten people are injured and right now police are still trying to figure out how this accident happened. >>> plus a morning of terror for a woman involved in a fender bender. police released a sketch of a man who sexually assaulted her after causing an accident in stafford and the new plan to reshape tysons. city planners pin their hopes on a potential underground. traffic circle as a way to ease congestion in one of our

. >>> time it running out if you're still trying to get those big cyber >> susan hogan has some favorite apps to help save you money. >> and after three weeks and 4,000 miles, the u.s. capitol you love all-day breakfast. but you don't love that you can't get all your favorites. but now you can get more of what you love. so you can find something else to not love. like hearing the sound of your own voice. (softly) like hearing the sound of your own voice. >>> another sign the holidays are here. check it out, the capitol christmas tree arrived after a spruce from idaho. it was lifted off the flat bed truck and put in place on the west lawn. over the next few days, they will decorate it with thousands of lights and ornaments made by children in idaho. the lighting ceremony is tuesday december 6. and all our trees from here are doug. >> it's cool out there right now, but around where they should be. average high, 53. but the rain is coming and we need it. no rain tonight as far as that is concerned, if you're heading out this evening, 50 degrees currently. temperatures dropping a little bit.

consumer reporter susan hogan with what you need to know so you're not stranded far from home. >>> plus, a less than stellar new look at how our health stacks up to the health of those . only fios offers 150 meg internet with equal upload and download speeds, tv and phone for just 79.99 per month online for the first year; plus a 150 dollar visa prepaid card with a two-year agreement. visit getfios.com or call 1-888-get-fios to learn more. cable can't offer speeds this fast at a price this good. >>> you're watching news 4 at 4:00. >>> deadly force was not justified in the high-profile police shooting death of a black man in minnesota. >> prosecutors charged the officer with second-degree manslaughter. castillo's girlfriend recorded the aftermath of the shooting on facebook live. officer yanez pulled their car according to the ramsey county attorney, castillo calmly told the officer he had a gun. officer yanez then fired seven shots. the gun was still in his shorts pocket when castillo's body was removed from the car. the officer is expected to turn himself in and go before a judge on fr

that's when she turned to susan hogan for help. >> reporter: mary of bethesda loves her car. and all the bells and whistles that come with it. and to keep her car looking like new, mary says the car salesman sold her a third-party dent and ding policy for over $500. when m >> it wasn't even a dent. it was more like an impression. >> reporter: she sent the warrant company pictures of the dent. shortly after, it denied her claim because the dent, according to the company, was in excess of the 4 inch threshold. >> it was hard to see exactly where the diameter was. >> reporter: she brought it to the dealership who sold her the warrant. mary was convinced once they saw the dent, they'd agree it should >> the service manager came back and said, you aren't covered. it's more than 4 inches. come talk to our body person, body manager. >> reporter: then, according to mary, the person she thought was the body manager offered her a deal. >> the man said, nope. we don't have the ability to fix this under your policy. but if you will pay cash, $1,000, i will be able to writing? >> well, he

susan hogan, news 4. >>> it could determine the outcome of the race as we wait for the last polls to close. we're crunching tnu year after a bruising campaign. you're watching news 4 first at >>> more than half of voters cast ballots during the presidential election. this year's contentious campaign pushed the potential to much higher turnout levels. mark voter turnout across the country. >> election day began just after midnight with less than a dozen voters in new hampshire. that gave way to long predawn lines in many polling places around the country. >> i was glad to see the lines are long. >> it's amazing. it's really wonderful. >> reporter: today's voters join the record 46.3 million who cast ballots early. >> people died for this right to vote. >> but constituents in some areas like new york city encountered long waits because of malfunctioning voting machines. >> this is a presidential election. e we shouldn't have to go through this. >> reporter: at 67 locations around the country, the special justice department attention to ensure voing rights are protected. >> this is rewa

. >> it never came until susan hogan got involved. what she found out when she asked the irs what's taking so long. >> i'm tom sherwood. is the tenor and tone of the presidential election getting you down? there are some places like the man: hey baby, how are you? or you. man: you have a surprise for me? narrator: at dominion, 1 in 5 new hires is a veteran. and when they're away, they miss out on a lot. but they won't miss out on financial support. because we cover any difference between their military pay and their dominion salary, and continue benefits for them and their families. why do we do it? because our vets sacrifice enough. "dominion. depend on us for more than energy." >>> just a beautiful wednesday across the area. 50s. all depends on where you are. plenty of sunshine. look at the fall color in full effect now across much of the area. maybe the last weekend of nice color. winds from the south. well above average but look at the numbers here. it depends on where you are. near 80 in leesburg. and the potomac. tomorrow will b

this is susan hogan calling from you still owe her $800. i'm looking at a signed note that you had written. the owner told us that he closed his business because he got injured on the job but promised kimann would get her money within a week. >> it's rough riding. you think it's going to cut out at any minute. >> reporter: money she desperately needs so she can feel safe driving again. the owner of that shop told us he's actually taking the two employees to court wins he'll pay her back. jim? >> good to have you on her side. thank you so much. >>> congress has called a hearing on the massive epipen settlement but the makers of epipen will not testify at next week's hearing. officials from the justice the justice department hasn't agreed to a payment yet. the price of epipens skyrocketed to $600 since '07. >>> redskins fans still pumped after that huge win over the packers last night. all the chatter today though about what quarterback kirk cousins did after the game. we get more from redskins park. >> how do you like me now? how do you >> r

. >>> and before you charge the holiday gifts, our susan hogan has tips on how to avoid going >>> 5:39 and chuck bell is -- >> talking to melissa. >> i was going to let you state yourself. >> chuck, i appreciate that about you. >> we are having a grand old time going through the urban dictionary. most of the names are not repeatable on early morning television. 35 right now up in central montgomery county. 36 in potomac. 32 in centreville. 36 in leesburg. a little chill out there this morning. medium jackets required as you wait for the bus early on. but nothing more needed than a weather today? plenty of sunshine early on, maybe a few extra clouds later, but on the mild side. so the daily grade is over-achiever a-plus. we'll have a big drop in temperatures by the weekend coming up in a few more minutes. >>> inner loop and outer loop of the beltway, everything is moving along okay. when we stake a look at travel times, we're talking about the routes in and out of town. you can see 270 from germantown to the spur is fine. top of the beltway looking quite 66 inbound and 95 northbound no

susan hogan is here with ways to stretch the budget savvy shopper. you have so many tools at your hands that do the comparison shopping for you. we have four great ideas to maximize your spending power. shop early, don't wait until the last minute. give yourself time to compare prices and find the best deals. educate yourself. comparison shopping stretches your holiday funds further. set limits on gift giving. most of the family members will be thrilled if you cap gifts at a certain dollar figure. this will free up cash for other holiday surprises. shop with a list. most importantly, stick with it. when you finish, stop. you will be surprised at how far your money actually goes when you have a plan and actually follow it. susan hogan, news4. >> and happening today, the virginia department of they will review equipment, materials and resources for drivers and residents. the app will be available to answer any of your questions about snow removal. the meeting starts at 9:30 this morning at the northern virginia district office in fairfax. >>> it is tim

. >>> and i'm susan hogan. coming up, the best ways to avoid holiday debt. >>> and chopper 4 capturing the sun just about to rise on a day you're going to love. >>> 15 before the hour, we begin with a developing story in prince george's county where a former high-point high school student is now behind bars. >> the 20-year-old man threatened mass violence at the school this morning in beltsville with more on the online threat. erika, good morning. >> reporter: aaron, eun, good morning. the mass violent threat included a threat of guns and explosives. we are talking about 20-year-old alejandro avelar from adelphi. he's now behind bars and a former student of high point high school. and yesterday he made some threats onli exact. he was arrested within hours of making those threats online. and while it may have made students and up parents nervous, avelar had no access to weapons. that's the word from investigators. this morning no word from prince george's county public schools on the arrest, but with avelar in p

. >> and i'm susan hogan in for pat lawson muse this afternoon. d.c. police are trying to figure out who gunned down a teenager it happened just before noon on eye street near 12th street, half a mie southeast of the eastern market metro. >> we learned that the girl has died. now we don't know much more information than that right now. we're still working to try to find out her name, her age and how all of this started. detectives are on the scene right now and derrick ward is talking to investigators. he's going to bring us an update as more information comes in. details about a murder in falls church on thanksgiving. a man was found dead inside of an apartment late last night. today police say they have made several arrests in that case. >> the apartment is on seminary road and shemmary stone is live with the latest on the investigation. what are you hearing, shomari. >> good evening, chris and susan. what i'm hearing, the police tell me that the victim in this case and four suspects knew each thanksgiving gathering gone wrong. police arrested three

susan hogan has his story and how she was able to get results. >> flying to italy is a long light. when one passenger got really sick, the customer and the airline thought it best grounded. that paid airline ticket sat for a year and about to expire. >> reporter: tom bauer bought two ground trip tickets to rome, italy. he'd been to eternal city before. >> this is just a really fun trip. >> reporter: this time, he planned on taking a friend. >> my friend had not been to rome before. >> reporter: they flew from washington, d.c. to jfk in new york. going along just fine. >> reporter: when they boarded his connecting flight, his friend became really sick. >> we figured it was something in the airport. >> reporter: they had no choice to get off the plane. delta actually arranged for a cab and even put the men up in a hotel room so they could fly out the next day. >> they were very gracious. >> reporter: unfortunately, his friend was still very sick, instead of going on their dream vacation to rome, they flew back to d.c. voucher for $427.50, the amount left over from their short travel.

our consumer reporter susan hogan shares four ways to stretch your budget and get all of your holiday gifts. vernon davis proving the doubters wrong. how his return home is helping the redskins push toward the >>> home is where the heart is. turns out it's also where the touchdowns are for vernon davis. >> news 4's carol maloney joins us live from ashburn to talk about a redskins resurgence for yeah, the 49ers thought he was an aging star when they traded him in the middle of last season, but boy, did vernon davis prove them wrong. he is back home and back in top form. >> my only dream was to be able to play for the washington redskins. and now that it comes to fruition, it's amazing. it's been great. it's been fantastic. >> i guess i wondered how much he had left in the tank. didn't know. it only took throwing at a local it. i've been scratching my head ever since that day wondering how we got him. >> he's been unbelievable as far as his work ethic, his desire to get better, of course, his natural speed is still there. he hasn't lost a step. he can fly. >> reporter: high praise from

okay, the reason why i'm asking you all of this is i'm susan hogan from channel 4. we did ask to see his dealer's license. once he realized we weren't buying the car he was done with us. >> i don't have time. >> reporter: okay. >> sorry. >> reporter: the virginia dmv's division of law enforcement tells us it's illegal for a licensed dealer to sell cars anywhere other than a dealership. with that being said the dmv tells us it is investigating the seller of that hyundai. and check out this next seller's ad. it claims this toyota celica has branded title meaning the car was a salvage vehicle that has been rebuilt. this chevy tahoe ad says truck in great condition, clean title, but the vehicle history tells a different story. .c., maryland, and virginia require sellers of salvaged or rebuilt vehicles to disclose it in writing. in virginia sellers must also provide buyers with a rebuilt vehicle disclosure statement. buying a rebuilt car can come with some hidden dangers. could impact the safety of the car sooner or later. it could impact the value of the car. you could

it ended with a bizarre twist for a gaithersburg woman. >> consumer reporter susan hogan explains why the police are now looking into this. >> if you have ever ordered a driver from the uber app, it's pretty simple. you just choose your ride, set your location, and request the nearest driver. but something went wrong on this particular ride that has now led to after a long international flight into dulles -- >> so over there is the terminal. >> -- all kristen webb wanted to do was to go home. she requested a ride from her uber app. within minutes, an uber driver pulled up to the terminal. >> the driver drives up, gets out of the car and says my name. i was pretty confident he was the driver. >> but then, things just got connected to this driver. >> you aren't connected to this car? >> connect. >> moments later, kristen said the driver pulled into this vacant lot and asked for her phone. >> he is doing something with my phone. and i get frustrated. also realizing i'm in a place where there were no people at the time. and said this isn't working. let me get another driver. >> she gets o

here's susan hogan with you need to know now. >> this is huge, wendy. the recall now includes nearly 3 million top-loading washers. we first warned you about the potential danger of a couple months ago after consumers reported certain models actually exploded. today, the consumer product safety commission officially announced a recall involving 34 models. let's take a look. according to them, samsung has of problems, including excessive vibrations, top detaching, and even reports of explosions. on the government's own website, consumers detail their experiences. washing machine exploded during normal use. a huge bang like a bomb going off. the entire machine exploded, and the pictures, they don't lie. take a look. they were posted with the consumer complaints as well. >> no warning. it sounds like an explosion, there's shrapnel, machine parts everywhere, lodges into the wall, and people have been injured. somebody is going to be near one of these machines and get killed by it. >> now, in a statement, samsung wrote, we're moving quickly and in partnershi

it happened to a maryland woman who called nbc 4 responds consumer reporter susan hogan, who got her results. >> reporter: think of all the accounts you have closed over the years, utilities, phones, credit cards. but this next story will have you sima coats's relationship with verizon isn't very rosie these days. >> i said, i don't want the service. >> reporter: nine years ago she says she contacted verizon to cancel her home service. no big deal, right? >> and that was it. >> reporter: well, not quite. fast forward to september of this year and look what she got in the mail. a past due bill from verizon for >> i nearly faint. i nearly passed out. and got on the phone right away to verizon customer service. what is this? >> she told us verizon was stumped too. >> after a while she put me on hold for long time. she came back 10, 15 minutes later and she said i don't know quite what to do but i'm going to submit this to claims, and you will hear back from us in 30 days. >> and did you? 4 responds. we contacted verizon. in a statement, it said her service was not disconnected at the ti

tomorrow at 5:00, consumer reporter, susan hogan takes a look at other potential legal issues to think about before you rent your home. a lot of people said, this costume is not enough. temperatures fell pretty quickly. nice dry air. temperatures already in the 30s. many suburbs. a very nice night tonight. still, looking at mostly clear skies. temperature, 51 degrees. the winds calm right now. with those calm winds and mostly clear skies, we are seeing the temperatures drop like a rock in some of the suburbs, down it 38, warrington, 43, dulles clintonsville. it is going to be a cool start. tomorrow is going to be a little cooler or feel that way than it was out there today. no rain to talk about. you are not going to need the umbrellas. high clouds stream in from time to time. that's about it. the high clouds don't tend to keep us nice and warm like that braeng ket we -- blanket we talk about so often. low clouds coming in off the ocean potentially in our region. cloudy skies during the day. normally, future weather. it is not the rain i'm showing you this time. it is the cloud cover.

consumer reporter susan hogan shows you how they are doing it. >> reporter: if you were thinking about buying a used car we have something you need to see first. nbc 4 responds goes undercover. buy your next car from. >> it was just one owner. are you the owner. >> reporter: an inside nbc 4 responds undercover investigation reveals something disturbing. >> i am a dealer but -- >> is that legal? >> >> reporter: if you are not careful it could cost you more than just a ton of cash. you are reporting this car up for s.e.a.l. sale with a clean title. >> uh-huh. >> but technically, this is a salvaged title. >> unfortunately. not everybody is up front and honest about the vehicles they are representing especially on line. >> reporter: we wanted to see for ourselves. on craig's list there are a ton of cars that sound great, clean title, one owner, wuns runs great, no accidents. not so fast. using the vin or license plate number from the ad we looked up the vehicle's history report on motor vehicle title information system. remember this guy? his ad claims his hyundai had one owner. when we pr

our consumer reporter susan hogan has our report. >> this consumer group is warning parents they can unknowingly be buying these products and putting children at risk. we're talking about things like these are products that were recalled last year and are still available to purchase online. they are among a number of products recalled due to hazards like led, magnets and choking. >> with a physical brick and mortar store, if there's is toy that didn't get pulled off the shelf, the retailer actually has in their system something that will alert the clerk to the fact that this toy was >> news 4 reached out to the toy industry association and claims there isn't any trouble in toyland. it says many of the products named in this report are considered juvenile products, not toys. and in a statement the industry says the inclusion of these products in a supposed toy safety report undermines the toy industry's deep and ongoing commitment to ensuring that toys are among the safest consumer products for your children, you want to make sure you're shopping at a reputable store and online retail

the new flat screen, you're going to want to hear this report from news 4's consumer reporter, susan hogan. >> reporter: "consumer reports" says blackri >> it's no longer about black friday the day and it's black friday the week, the month. we see deals creeping up earlier and earlier every year. >> reporter: unfortunately, this shift in black friday shopping hasn't been all good. >> one of the down sides to black friday shopping is that for a lot of consumers, it's a lot more work than it used to be. because of all the online activity, you have to monitor all the different websites. >> don't think that's just it's necessarily the lowest price you can find. for example, "consumer reports" says there are sometimes better deals on tvs like shopping closer to christmas or waiting a few weeks for super bowl sales. >> a lot of it is based on inventory level. so if retailers and manufacturers don't sell much during the year they may build up an inventory. >> reporter: if you want the best deals, plan to buy the end of february or beginning of march. they clear out last models at rock bottom pric

susan hogan is here with some insight. >> absolutely. i'll be first to confess i hate black friday shopping. never have done it. it's just crazy. if you do have to be armed and ready and be a smart shopper to know what you're getting into and getting on black friday. personal finance website looked at the best things to buy. let's start with the the video games. we're talking about the software part. it says you can find the greatest deals on black friday. it's also a good time to shop for appliances as well as furniture. and also if you're in the market for computers and phones, it's worth waiting for blk friday deals. they also locked at specific products worth buying on black friday. and you can get a sewnny 75-inch smart tv for $500. that's huge. you can find more wallet black friday deals worth shopping for and also what to avoid buying on black friday. just go to our nbc washington things about black friday is all the special rules associated with each and every sale. >> you are so right. it's so important. e we mention this as wel

consumer reports susan hogan is working for you with an important warning. >> no one likes to clean up after a big meal. but one wrong disposal can create a plumbing disaster and you can't mission take the smell of bacon or grease it lees behind. have you ever done this and thought nothing of it? assuming hot water and dish soap will send it through the pipes, right? wrong. >> hot water cools. when the water cools, the grease cools. it cools in some place and starts to solidify and it stay there is. >> washington suburban sanitary commission's chief engin explain the problems grease can cause when you send it down the drain. >> once it builds up, it's a big problem. because what's supposed to go through there can't get through there. and more importantly how about your neighbors and the restaurants up the street. >> check out this video inside pipes corroded with grease. over time you can see the nasty gun k build up as the space narrows. >> it keeps backing up until where does it come out? wherever it can. sometimes that's your street. sometimes that's your stream. sometimes that's yo

screen that you've been eyeing, you'll want to hear this report from news 4's consumer reporter susan hogan. >> reporter: "consumer reports" says black friday bargains have changed in recent years. >> probably the biggest trend black friday the day, it's black friday the week, the month. deals are creeping up earlier and earlier every year. >> reporter: unfortunately this shift in black friday shopping hasn't been all that good. >> one of the down sides is for consumers, it's a lot more work. because of all the online activity now you have to monitor all the different websites. >> reporter: don't think that just because something is advertised as a black friday bargain, that it's necessaril find. for example, "consumer reports" says there are sometimes better deals on tv like shopping closer to christmas or waiting a few weeks for a super bowl sale. >> a lot of it's based on inventory level. if retailers and manufacturers don't sell more? >> plan to buy the end of february, beginning of march. that's when stores clear out last year's models at rock the newest sets on the market. >> in case

you go out to score the new flat-screen that to hear this report from news4's consumer reporter susan hogan. >> "consumer reports" says black friday bargains have changed in recent years. >> possibly the biggest trend with black friday is that it's no longer about black friday the day, and it's black friday the week. month. we see deals creeping up earlier and earlier every year. >> unfortunately this shift in black friday shopping hasn't been all good. >> one of the down sides to black friday shopping is that for a lot of consumers it's a on sunday, go out, get to the store you want to get to. because of the online activity you have to monitor all the different websites. >> don't think just because something is advertised as a black friday bargain that it's necessarily the lowest price you can find. >> for example, "consumer reports" say there's usually better deals on tvs closer to christmas. >> a lot of it is based on inventory levels, so if reer don't sell a lot of tvs during the year, they build up an inventory to find the lowest prices on tvs, plan to buy at the end of february or the

susan hogan has our story. >> reporter: haggling doesn't come easy, but if you can try to negotiate, it can go a long way to si according to consumer reports, there are some proven strategies. here are four great ideas to get the price down .let the salesperson know you're comparing prices with their competitor. use your loyalty as a way to get a better deal. this works really well with local shops. avoid yes or no questions. if you come right out and ask for a discount, you will probably get a no. but if you say something like is there any way you can help me to silence creates the august awkwardness no one like. if the seller says no, don't say anything for a moment. they might come back with a sweeter deal. and the one trick that always works for me, find a flaw in the product that you want. ask for about 10% to 15% off because you can always take it back home and fix it yourself. >> i've done that trick. >>> nbc providing thanksgiving baskets for people who may not be able to afford a turkey and all the trimmings. we're teaming up with washington first bank and the nurses at med

in our next hour, consumer reporter susan hogan takes a look at other potential legal issues to think about before renting your home. for more information on how to protect yourself when you do app and click on investigations. >>> talk about coming home, the local author behind the diary of a women pi kid returns to his roots. what he told students when he first discovered a a love of story telling. >>> and why a popular local bakery says the outcome of the election could come down to your sweet tooth. >>> clouds clearing, temperatures dropping from near 60 where we are now back to the 50s. then warmer weather on the way tomorr. s. fios is not cable. we're wired differently. so we wired the wagner's house with 100 meg internet. which means in the time it takes mr. wagner to pour a 20 oz. cup of coffee, tommy can download 30 songs, and jan can upload 120 photos. 12 seconds. that's the power of fiber optics. only fios lets you upload as fast as you can download. this is your last chance to go online to get our best offer ever. installation is easier than ever and there's no cost to canc

. >> that tree is a sure indication that before we know it we are going to be in the susan hogan tells us why this year could be one for the record books and which days you should avoid traveling. >> it's been a fixture in georgetown for decades but it is going away. what's going in its place and northern virginia, on the issues, barbara comstock and donald trump are the same. comstock and trump promote deportation and reject any comprehensive immigration reform. both oppose background checks that keep guns from suspected terrorists. and comstock-trump were prepared to shut down the government just for politics. time for luann bennett: comprehensive immigration reform now. common sense gun safety laws. bennett tells congress: do your job. i'm luann bennett >> announcer: you're watching news 4 at 4:00. more than 26 million people have already cast their votes for president but time is running out in the area to cast your vote before next tuesday. >> maryland early voting ends tomorrow while folks in the district can cast their ballots through friday. west virginia is open for early voti

public interest research group put this list together and susan hogan has the warning about the trouble in toyland. >> reporter: this consumer group is letting parents know that they can ha bean bag chair, these were products recalled last year and there could be more. >> if there happens to be a toy that somehow didn't get pulled off the shelves, the retailer actually has in their system something that will alert the when buying products for your child, make sure to buy at a reputable store and online retailer. to insure safe play, go to our nbcwashington app. >>> and good morning, i'm landon dowdy. the markets will try to push farther into unchartered waters today. nasdaq and s&p 500 also hit new record highs. it's taken the dow to go from 18,000 to 19,000. they will have reports of durable goods and the money consumer today. i'm landon dowdy. >>> some facebook users are getting $15 checks in the mail. the california judge $21 million class-action lawsuit claiming facebook was improperly using photos and names of users in ads. some of the users were younger than 18 years old. the suit

. >> it happened to a woman from maryland, so she called nbc 4 responds and susan hogan got some results. she's here now to tell us a little more about how all this went down. >> think of all of the accounts you have closed over the years. utilities, phones, credit card bills, but this next story will have you wondering whether any these days. >> i said i don't want the service. >> reporter: nine years ago she cancelled her home service. no big deal, right? >> that was it. >> reporter: not quite. fast forward to september of this year and look what she got in the mail. a past due bill from verizon for a whopping $11,196.56. >> i nearly fainted. i nearl verizon customer service. what is this? >> reporter: verizon was stumped too. >> after awhile she put me on hold for a long time, came back 15 minutes later and said, i don't know quite what to do, but i'm going to submit this to claims. you'll hear back from us in 30 days. >> did you? >> no. >> that's when she contacted nbc 4 responds. we contacted verizon and the her request due to an internal system error. we take full responsibility fo

news 4 consumer reporter susan hogan is here with important information to keep our families safe. >> absolutely. this is a critical recall involving one of the most popular smoke detectors on the market right now. 3.6 million kid night hawk combination smoke and carbon monoxide smoke alarms are recalled. the alarm can fail to continue to chirp when it reaches its seven-year end of life if the consumers to believe it's still working. this, of course, poses a huge risk for consumers not being alerted to a fire or even carbon monoxide in their home. if you have one of these alarms, you should stop using it immediately and contact the company for a free replacement alarm. for specific information on the model alarm, you can head over to our nbc washington app and search alarm recall. scary stuff. especially this time of year, your segment just so you could be here when all this food arrived. >> i know. >> here on the set, this never happens. >> well played. >> we smell. we smell butter. >> what do we have here? >> amazing pastries. we have the dannish christmas bazaar tomorrow at st. eli

susan hogan is here with a closer look at how she's working for you. susan. >> thanks for correcting that >> well, that's right, our team is wrapping up another successful week of helping consumers. we start with one of the most common complaints we receive. car issues. nbc 4 responds investigation into online car ads has virginia's dmv law enforcement opening up its own investigation because of our story. we went undercover, responded to online car advertisements, ads claiming vehicles with a car great. we found vehicle history reports that tell a totally different story. a vehicle involved in an accident. another with a rebuilt part, and another car reported rebuilt after reported as a total loss. and amani prince of northeast washington is happy she got her money back after the popular bus company mega bus didn't show up, leaving her and other passengers stranded in philly. unable to get home that late night, she bought a train her the money, she asked for help. mega bus apologized for the inconvenience and told us all of the customers have been gett

susan hogan joins us with a preview of her special report. >> you're thinking about buying a used car, we have something you should see first. nbc 4 responds, we went undercover, looking for cars being sold online from private sell teres. what we found may have you thinking twice about who you buy your next car from. a lot of people are buying from car facts, one-third of all used cars are sold are done through private parties. not through a dealership. but what you may not know, there are very few protections, should something go wrong. ladies, things do go wrong. on news 4 at 11:00, we're going to reveal what we found and some of these so-called private sellers and one of them that we did the story on is under investigation as well. >> it is surprising people are willing to go out and buy something from important as a car. >> i mean, buying online, and talking about cars, too, you can do this. you can get some pretty good deals. >> trying to save money. >> we're not saying don't do it. i mean, but what we're saying is if you are, there is a lot of red flags you'll need to see. we re

. >> susan hogan is here with a list of major brands impacted. >> this is a recall that literally has expanded over the years the consumer product safety commission announced it three years ago, but after more than 2,000 reports of dehumidifiers er reminding all of you to stop using them. the manufacturer has recalled frij dare, ken mother, g.e. just to name a few. the household appliances were sold at major retailers. the recall includes a variety of sizes, pint capacities, colors the model numbers and codes are located on the back, front or side of the unit depending on which one you have. they were sold between 2005 and 2013. you can find all of the entire brand list, model numbers and the codes expected. you can find it on our nbc washington app. just search dehumidifier. >> thank you. >>> thousands of homes, businesses and now an amusement park all in the danger zone as flames me now word that tragedy has struck. an update on the spreading wildfire that everyone is watching. >> you're watching news 4 right whoa, this is awful, try it. oh no, that looks gross what is that? you got

consumer reporter susan hogan has what you need to know. >> companies such as airbnb, home away, vacation rentals by owner are considered pair-to-pair or home-sharing sites. the property is typically privately owned, not licensed as a commercial property, so anyone vandalizes your property or falls and ends up injured? for starters, before you decide to rent your home or even a room, make sure you are financially protected. the insurance institute says check your homeowner's insurance. let the agent know what you intend to do and ask what is covered and what's not covered. renting out your home could change an agreement you have re children's safety. >> a small child that gets through there would have no protection from falling off the roof. there's a small hole and open steps. so a small child could get through there. >> so in addition to checking in with your homeowner's insurance, ask what they offer for protection. protected with a $1 million host guarantee. airbnb says it will reimburse eligible hosts for damages up to about $1 million. with this protection, it does not take the plac

consumer reporter susan hogan with important news for your thanksgiving holiday. >> reporter: you can't mistake the smell of grease bacon leaves assuming hot water and soap will send it through the pipes. >> here's the thing hot water cools. when it cools, the grease cools. it starts to solidified and it stays there. >> reporter: chief engineer danny gumm joined us in the kitchen with what is caused when you send grease down the andre. >> what builds problem. what goes through there can't get through. more importantly your neighbors. >> reporter: how about this. over time you see the nasty gunk buildup as the space narrows. >> it keeps backing up, backing up until finally there's no place for it to gond a it has to come out somewhere. where does it come out? wherever it can. sometimes that's your street. >> reporter: and it's an expensive problem to fix, but easy to prevent. >> you can take the grease while it's still hot and in the pan, pour it right in. it pours right out. and then you just let it solidify and you put the lid on it. >> stick it in the fridge to sew lid fie. >> and it

tonight at 11:00, find out how consumer reporter susan hogan and her team got answers and results. >>> some nfl players came here to washington today to talk with government leaders about police brutality. players held meetings at the white house and capitol and met with law congressional black caucus. detroit lions wide receiver anquan boldin came up with the idea. players from the eagles and browns also made the trip. that group took this photo with minnesota congressman keith ellison who is looking to become the chairman of the democratic national committee. >>> taking a stand against discrimination and hate. we'll report how one county is and killing a 3-year-old girl is on trial. coming up at 6:00, what he told where should you start when you're told you have cancer? start with a specialist. start where you'll find advanced technology, precision treatment options and truly compassionate care. start here with a team of experts who treat only cancer. every stage. every day. it's not one thing we do. it's they thing we do. start at cancer treatment centers of ameca in philadelphia.

consumer reporter susan hogan answers a burning question some of you have this time of year. >> when is the best time to buy certain gifts? it is a question i'm asked a lot. while black friday is a time to get great deals, there are some items you can snag at other times of the year that will save you even more. here's some insight from shopping experts. electronics. the demand will be, and demand drives up prices. when it comes to jewelry, the best time to buy is usually during the month with no gift giving holidays. jewelry stores lock in their prices during the holiday season. buying toys? believe it or not, wait until december. toys are usually cheaper at christmas time due to annual sales and deals. if you have a specific toy in mind, be careful not to wait too long because it might get shopping, watch for free shipping deals and online promotions. those usually come between thanksgiving and christmas. >> good advice. >> good advice indeed. >> tonight, a leesburg specialty lingerie shop cuts the ribbon on their location. >> they treat women with breast cancer. nanette opened her

news4 consumer reporter susan hogan has tips on how to haggle. >> haggling is isn't something that comes easy to most people. if you can try to negotiate, let me tell you, it can go a long way to saving a ton of cash. there are some proven ideas to get the price down. let the salesperson know you're comparing prices with the competitors. use your loyalty as a way to get a better deal. this works really well with local shops. avoid yes or no questions. if you come right out and ask for a discount, you'll probably get a no, but if you say something like, is there any way you can help me on getting the price down, that might just do the trick. and be quiet. silence creates that awkwardness is no. don't say anything for a moment. the employee might just come back with a sweeter deal for you. and the one trick that always works for me is find a flaw in the product you want like a missing button, a scratch, a stain, ask for about 10 to 15% off because you can always take it back home and fix it yoursy. -- yourself. >> you can repair a zipper, sew on a button. i can't repair a zipper but my mom

. >>> all week long, we're getting you ready to start your holiday >> susan hogan is working to make every dollar count. >> these days it is so easy to be a savvy shopper. you have so many tools at your fingerprints to apps it to websites that do the comparison shopping for you. we have four great idea toes maximize your spending power. bankrate.com says shop early. don't wait until the last minute. give yourself time to compare prices and find the best deals. educate yourself. comparison shopping stretches your holiday deals before heading off to the stores. set limits on gift giving. trust me, most of your family members will be thrilled if your cap gifts at a certain spending level. shop with a list. stick with it. when you finish, stop. you'll be surprised how far your money actually goes when you have a plan and actually follow >>> your time is 6:56. here are 4 things to know before you head out the door this morning. closing arguments begin in the trial against a prince george's county man accused of killing a 3-year-old girl. davon wallace is charged with the murder of khnijah

susan hogan joins us with what she has learned about this. >> it began as a simple request for a ride with an uber driver, but it ended with a passenger being left in a vacant lot. her luggage, gone. kristin webb returned to dulles from a trip overseas. she went on her uber app and a driver showed up. he knew her name and even put her luggage in the back of the truck and off they but something went very wrong on this particular ride. >> we're driving and he says i'm not connected to this car. >> reporter: what happened next cost this uber driver his job. uber tells us he's been working closely with police to assist their investigation. we'll have reaction from police and uber coming up tonight on news 4 at 11:00. training to be engineers and they have some big plans. they are working to design rockets that will take people into space. mollet green takes us into the aerospace program at duval high. >> reporter: taking careful measure ms to test newton's laws of motion and one day go out of this world. back down their version of a rocket car design. the kind of work these high school st

consumer reporter susan hogan reveals which stores are offering the biggest discounts this year. >> reporter: well, a new survey just out today is revealing which stores are actually going to be offering the deepest discounts for black friday wallet hub looked at 8,000 deals from 35 of the biggest u.s. retailers. it found macy's has the overall biggest discount rate at 63.35%. not far behind them, stage which operates stores like goody's. jcpenney and harbor freight which have stores in virginia. they all offer an average discount just about 63%. compare that to black friday's overall average discount of locations in the midwest, they came in at number five with an average discount of 62%. not bad overall. now wallet hub also found that toys are the ones that are mostly discounted. they have the biggest discount and the biggest bang for your buck. books, movies and music coming in at the lowest for discounts. you can find out which retailers round out the top ten. go to our nbc washington app and showing us the crowded and some call dangerous conditions out on the water. >> reporter: we're g

susan hogan has been scouring the apps and website. what did you find? >> do beining a lot of research. can i get away with doing it today, right? well, whether you're looking for jewelry or electronics, clothing or appliances, it seems everye so i'm here to help navigate your way through it all. so what retailers are driving in the deals some if you're looking for clothing being we found 50% off everything online at the gap and banana republic today. target, nordstrom and other major retailers are offering an extra 15% to 20% off of your entire online order 37 and samsung, 65 inch 4 ktv retails normally about $2,000. walmart for $1197. and popular kindle usually for $80, we found it on amazon for 50 bucks. and if you're looking for a laptop which i am for my children, going off to college, savings is huge. hp is offering on its website a 15 inch touch screen laptop that normally retails for $1100. today look at that, on sale for $500. also, you should not shop without promotional codes and coupons. and websites where you can download the savings in a ma

consumer reporter susan hogan has tips on how to haggle. >> haggling is isn't something that comes easy to most people. if you can try to negotiate, let me tell you, it can go a long way to saving a ton of cash. there are some proven strategies, here are four great ideas to get the price down. let the salesperson know you're comparing prices with the use your loyalty as a way to get a better deal. this works really well with local shops. avoid yes or no questions. if you come right out and ask for a discount, you'll probably get a no, but if you say something like, is there any way you can help me on getting the price down, that might just do the trick. and be quiet. silence creates that awkwardness that no one likes. if the seller's initial response is no. don't say anything for a moment. back with a sweeter deal for you. and the one trick that always works for me is find a flaw in the product you want like a missing button, a scratch, a stain, ask for about 10 to 15% off because you can always take it back home and fix it yourself. >>> it is 6:56. here are 4 things to know this mornin