this is video shot from one plane stranded on the tarmac for more than nine long hours. and then -- >> took us one hour to go through the customs and two hours to get our luggages. >> reporter: still, others can only dream of seeing the inside of a plane today. more than 6,000 flights canceled. tens of thousands of passengers camping out in airports, trying to get rebooked. >> please hold, and your call will be answered in the order it was received. >> reporter: airline phone systems are jammed. others have stopped answering their phones altogether. >> due to high call volume, we're unable to take your call. >> reporter: so passengers are showing up at the airport to try and talk to a real person. we were with them in airports around the country. in los angeles -- >> there's an eight to ten-hour wait just to get to a ticketing agent. the ticketing agent tells you at that point that the first available flight out to newark or anywhere on the east coast, well, to newark or jfk, is january 1st or 2nd. >> reporter: flights are normally full around the holidays, but this year

. >>> travelers stuck for more than five hours on the tarmac. why the airline won't be paying a fine. >>> and bringing to light to market street. the plan to take some of the ugly out of san francisco's famous street. ,,,,,,,,,,,,,, qantas passengers headed to sydney from s-f-o... electrical problems forced qantas to cancel the >>> a nightmare on the tarmac for passengers trying to fly to sfo. electrical problems forced them toucans it will flight after leaving -- them to cancel the flight after leaving passengers stuck for more than five hours. and then the airline had a hard time to find accommodations. >> well, it's been really rough. i think i feel most sorry for hearing that a lot of people had to sleep on the, at the airport. >> you may recall, new rules put a time limit on tarmac delays. how are, domestic carriers face thousands of dollars in fine if airlines don't let passengerrers off the planes within hours, but the rules do not apry to foreign carrier. >> interesting. i didn't know that. >> i didn't either. >>> british protesters upse

new federal rules put a time limit on tarmac days. dollars of fines if they do not let passengers off the plane after a delay of three hours. but the rules don't apply to qantas because it's a foreign carrier. >>> well it just happens that tennis legend pete sam press and it can happen to you. you score your stuff and then it gets stolen. we have shown you before even with insurance you might be out of luck. on the consumer watch julie watts joins us with more. >> reporter: our original investigation revealed that insurance public storage encourages you to buy may not provide you the coverage you expect. it's something dozens of viewers experienced. they told us about it after seeing our first report. now we're learning more about that insurance from an insider. >> insurance is required. >> that's what we heard from a public storage employee during our cbs5 undercover investigation. a statement that sounds all too familiar to this former public storage manager. >> insurance is required, bam, and we drop out the brochure. >> cody fauce

so without that, they're out on the tarmac. you is the general manager at jfk spent his entire morning looking for a gate for these people. even though it was the airline's responsibility and they didn't fulfill that responsibility. at laguardia we had three planes come in with no gates to park. and our staff spent several hours finding gates, polling every plane to put them at the gate. we're taking on the responsibility which is something that belongs to the airlines. >> reporter: one bay area rights advocate says the fingerprinting won't help people stuck for hours. >> it's embarrassing in the u.s. that we don't have plans at the airports. the airports were not required to have contingency plans. that's a mistake. >>> coming up in sports: the 49ers start the interview process for their vacant general manager's position. and the first tuesday nfl game since 1946 with surprising results. sports next. u=b(b]@@ >>> all right. 49ers search for a general manager officially underway. jed york brought in the first of the candidates

being trapped on the tarmac on planes unable to return to the terminal. there was a new rule put in place that was supposed to end that. did that have some effect? the airlines trying not to create tarmac dlases didn't let people get on the planes at all. >> the jury is still out on how big a role that did play in this. i think even in past snowstorms some airlines would try to operate through until they couldn't. others did similar to this storm. they canceled proactively. we've seen both reactions. it is safe to say, however, that this three-hour tarmac delay may... these are hefty fines. the tarmac delay rule essentially fines an airline if passenger is stuck on the plane for more than 3 hours. it can be up to a million dollars per plane if the airline does this. this is something they don't want to fool around with. >> ifill: are are passengers repaid for this inconvenience in general? >> good news, a sliver of good news. yes, they are options here. almost every airline operating to the east coast has issued a weather waiver that allows customers some

commercial airliner sat on tarmac for 3 hours or more. there has just been 12 such delays since they began back in april, and that's compared to 546 delays for the same period one year ago. they improved their on time arrival rate to 84% compared to 77% in october of 2009. hay wine airlines had -- hawaiian airlines had the best rate at 95%, and delta 83 and southwest with 78%. >>>the world's biggist package facility is requiring custer mers to provide photo -- customers to provide photo id. it comes one month after explosives were found in a cargo plane bound for chicago. >>> up north one woman is on a mission to improve safety at is crosswalk where a car struck and killed a toddler. she died and her mother was injured when the car hit them last wednesday as they crossed schneider lane. relatives visited a memorial at the site today. katy webber is collecting signatures to install brighter lights and more sign. >> these kids are crossing like came frogger. they have to jump across to get through. cars don't see them. and at dusk, it's rea

. >>> in october there were no flights delayed the tarmac for more than three hours. that compares with 11 tarmac delays in excess of three hours in october of last year. this is the first time there have been no long tarmac delays since recordkeeping began back in 2008. passenger rights advocates credit tough new federal rules that impose heavy lines for keeping passengers on planes for more than three hours without allowing them to return to the gate. >>> people getting around the evening commute have no problem, but bill martin has come to talk to us about the morning commute. >> we talked about it last night, increasing clouds. there's rain in the forecast, last couple of days have been dry. as you look at storm tracker 2 you will see the rain in cape mendecino. that divides eureka from fort bragg. you can see the showers behind there. those showers are not too bad. i want to show you the cloud cover we have, this is what i'm tracking this area right here. the dynamics, this blue represents an area of lift where you're going to see more showers. all this is going

it stayed on the tarmac for 11 hours before passengers were allowed off. >> there's no staff to receive us. we're talking about getting a letter burning out to the runway. the way was nearly seven hours for passengers on a british airways flights arriving from london traded >> the immigration staff had gone home. >> and the flight from mexico city. >> we were stuck up there in the middle of nowhere in this note. >> near port authority runs the airports and blames the airlines for putting the flights and the heirs without checking. >> the airline did not check before they got to the airport if they have a date to put these people, they don't have the staffing, the gates to but the planes, without back to their out on the tarmac. what i can tell you, that gm of jfk spent an entire morning trying to find out a date for these people even though it has nothing to do with his responsibility. it's strictly an air line responsibility. >> the problem was not just at jfk. at laguardia we have three plants, and with no gates to park. our staff spent several hours trying to find dates, finding ever

planes and tarmac covered in a sheet of ice. 20,000 passengers were stranded. shouting "shame, shame," they called tuesday for information, food, water, transport home. instead, food venders jacked up prices up to 300%. cab drivers tripled the price of a ride back to town. and more than 10,000 people, he says, some are about to faint. she says the toilets aren't working. there's no water in the sinks. no coffee, no tea. passengers are beating up airline staff and now the prime minister is catching up. responding to furious passenger complaints, he banned vacations for ministers and governors in case of more weather crises. although airport officials say everything is now under control. >> translator: the overall situation has stabilized. all airline flights are operating on schedule, despite the harsh weather conditions. >> reporter: tonight, many of the delayed flights are taking off. but there's every sign the problem isn't over. power lines are down. roads blocked and traffic backed up for miles. and winter has hardly begun. but prime minister putin is deter

the boeing 747 is still on the tarmac. passengers say they felt that the auxiliary power unit may have caught fire and that was what caused the delay. qantas told them that the accommodations on the plane were going to be better than what they had to offer them so the passengers remained on the aircraft for seven hours. they were let off the plane at 5 a.m. they did however, praise the cabin crew. >> what was it like in the plane. >> hot. and the poor captain, all the crew they were marvelous but they couldn't do anything. it was parked, terrible. >> it's been really rough. i think i feel most sorry for hearing that a lot of people in economy didn't get hotel rooms at all and had to sleep on the -- at the airport and so i feel very lucky that i did actually get a hotel room and i did actually have a sleep. >> reporter: we're seeing some ak tractor-trailer over here now at the qantas 7 -- -- we're seeing some activity here over at the qantas 747. the people were allowed to economic in for the flight at 5:00 tonight so they

for 12 frustrating hours, passengers on this flight from vancouver to new york were stuck on the tarmac at kennedy airport, officials say there just wasn't any space at the gates. slowly but surely, more planes are taking off. struggling to make up for the more than 6500 flights canceled since sunday. >> i told my daughter i wouldn't leave until i saw the plane take off. >> reporter: it was another rough night for some 200 travelers at laguardia, some told they could be stuck here through the weekend. >> take it one day at a time and pretend like it's some expedition like you are going on a camping trip. >> reporter: the problem once a flight is canceled it takes 36 to 72 hours to match crews with planes again. >> they are all out of sequence. once you cancel flights, planes are grounded wherever they happen to be. >> reporter: what's the best strategy to get you where you are going? first know the tail number of the plane you are booked on to track its actual location. second, don't try to fix the problem online. >> have a conversation with a real human being. the internet does not thi

. >>> this morning debate over tarmac rules is revived once again. because some passengers were stranded on the tarmac at sfo for more than 5 hours yesterday. electrical problems caused the qantas airlines flight to australia to be cancelled. the airline also had a hard time finding accommodation for the passengers leaving many stuck overnight at the airport. >> well, it's been really rough. i think i feel most sorry for hearing that a lot of people in economy didn't get hotel rooms at all and had to sleep at the airport. >> the new rules put a limit on tarmac delays. domestic carriers face thousands in fines if they don't let passengers off the plane after a delay of some three hours. but these rules do not apply to foreign carriers. keep that in mind next time you are flying overseas. >>> the government is trying to figure out who owns more than 100,000 private and commercial airplanes in the u.s. there are about 35,000 planes in the country but the -- 350,000 planes in the country but the faa reports it doesn't know who owns 119,000 of them. the g

. >> a plane lost power at sfo stranding more than 200 passengers on the tarmac for hours. electrical problems caused the qantas airline flight to australia to be cancelled. passengers started boarding at 10:30 last night but because of the mechanical setback everyone was stuck in the plane on that tarmac for 5.5 hours. after that qantas had a hard time finding a combination for passengers leaving a lot of them stranded at sfo. >> it's been really rough. i feel sorry that a lot of people in economy didn't get hotel rooms and had to sleep in the airport. >> new rules do put a time limit on tarmac delays. domestic carriers face thousands in fines if they don't let passengers off the plane after three hours. but the rules do not apply to foreign carriers. >>> overget the feeling that cabbies are in -- do you ever get the feeling that cabbies are in some kind of race? why many of them have been given an incentive to speed. >> it's the largest bone out there period. so how did this man get one into his backyard? a whale of a story from the south bay. >>> you like reading these?

hundreds of passengers spent up to ten hours on the tarmac.the impact is felt in los angeles, where travelers are trying to fly east. >> there's an eight to ten-hour wait just to get to a ticketing agent. the ticketing agent tells you at that point that the first available flight out to newark or anywhere on the east coast, to newark or jfk, is january 1st or 2nd. >> experts say the fallout from the blizzard could cost the airlines $150 million or more. at least 6,000 flights have been canceled. >>> the weather problems go well beyond the airports. hundreds of abandoned city buses and dozens of ambulances still sit stuck in the snow around new york city. just a few miles away, elizabeth, new jersey, has so much snow there literally is no place to put all that white stuff. john donvan has more on that. >> reporter: it was all clear in elizabeth, new jersey, which got more snow than almost anywhere else. how much? well, if you poured the 912 million cubic feet that accuweather says fell on elizabeth into the new meadowlands stadium, it would fil

this morning the debate over tarmac rules is revived once again.nd that is because passengers were stranded on the tarmac after sfo for more than 5 hours yesterday. electrical problems caused the qantas airlines flight to sydney, australia to be cancelled. the airline had a hard time finding accommodation for passengers leaving many of them stuck at the airport. >> well, it seemed really rougher. i think i feel most sorry for hearing that a lot of people in economy didn't get hotel rooms at all and had to sleep at the airport. >> you will recall, new rules put a time limit on tarmac drawers. domestic carriers faced thousands in fines if they don't let passengers off the plane after a delay of three hours. but the rules don't apply to foreign carriers. >>> well, viewers are leaving comments on our cbs 5 page on facebook. karen from napa writes, things like this are why my mom would rather take a cruise line to another country and not fly. it should be a requirement of all airliners to have passengers get off the plane. i mean, it's just abusive. >>

some stuck for ten hours on the tarmac. and this airline message still playing this morning. >> due to the weather in the northeast, we're unable to take your call. >>> a chairlift snaps at a popular ski resort sending skiers plummeting 30 feet to the ground. we'll talk to one of the victims. >>> preacher or con woman or both? this minister caught stealing furs and computers from a parishioner. this morning the alleged victim fires back at the reverend with a rap sheet. >>> and dog gone it. how did this german shepherd puppy get in such a tight spot? we'll talk to the officer who finally rescued rebel. >>> good morning, everyone. we both have jack russells, right? >> yes, we do. >> so we're used to them doing things like that. but not a german shepherd. >> i thought they were smarter. >> i know. rebel is just fine. we'll talk about that a little bit later. george off today enjoying the family. so glad to have chris cuomo back with us again. so many people, chris, trying to get back home. the airports all across the country,

miami international airport official say looks like an aerosol can exploded inside this bag on the tarmac. nell was injured the biggest damage, we see bomb squad going for the shreds of what appeared to be pressurized cans. the bomb squad will be determining exactly what was inside that bag. >> with good weather in the northeast fell causing trouble trouble. here's from the party at airport or hundreds of passengers on to our delayed for days and falling hoping to find a flights of leaking get to their destination as many passengers in the bay area are sharing the feeling of frustration with those shredded passengers. jonathan blum was tracking the trouble lies. >> if you look behind me you conceals a doll and factors . there's one lone passenger making their way through the metal detector that should tell you something. it should tell you if people are added to these calls right now, if not on an airplane to problems sitting at home what their hotels regrettably waiting out the delays of three or four days in some cases before they can get a ticket on a flight. the light is in that secur

among stranded passengers with word that many have been stuck for hours at airline terminals and tarmacs nationwide. transportation officials say it could be new year's day before the travel mess is finally straightened out. airlines are struggling to move people planes and crews to their destinations. >>> they are also dealing with criticism from passengers. some on international flights waited for four to 11 hours on tarmacs at jfk before their plane was assigned to a gate and they were let off the plane. the three-hour maximum time the passengers can be left on a plane applies to domestic f lights only. >>> and strong winds and delays caused delays in sfo for about an hour. we just talked to sfo about an hour ago. they said there's no delays now. passengers are strongly advised to call ahead. >> should call. the winds and the wet roads and sal is knoll toking all of that. you've had -- following all of that. you've had plenty to talk about. >> that's right. that's because caltrans and crews have removed some debris. but some remains he behind. for the most part it don't be an issue bu

people may have noticed, any flights stuck on the tarmac, it's only international flights. >> our organization was set up to protect the help safety well being of airline passengers. so if they call us, we will help them find auralturnative transportation. we tep them figure out if their flight was delayed because overwearing or a mechanical problem. >> reporter: a link can be found on www.kron.com. reggie kumar, kron 4 news. >>> san francisco could be another step closer to getting the american's cup bid. railroad is indicating it will not be ready to commit by the deadline. the supervisor said this will probably help the city's chances. >> i hope our wind is to our back on this. significant announcement by rhode island. i think that only boosts san francisco's chances. >> as long as he does not move the deadline of december 31, then i would say we are in a strong position. we are the only one who has been operating in the light of sunshine so that through public transparency everybody has been able to see what the negotiations have been like so that we are earning the trust of the people in

the flights that came in from hong kong forced them to sit on the tarmac for 11 hours because there was not a gate ready. a similar thing happened to a british airways flight. the reason is foreign -- for airlines checking schedules and not clearing this with the airports. they said the airlines weren't notifying. >> looking ahead to the end of the week, is the new year. it is a holiday season. what is the prospect for them getting out and about? >> of the weather looks like it is going to be fine, the problem is the backlog of passengers. it is very difficult, particularly at this time of year for airlines to clear a backlog because they are relying on extra seats on planes. airplane flights had to be booked a very close to capacity. finding that extra space is difficult. if you can avoid travelling across hall than a year, best to do so. >> thousands are without water. the water company is giving out bottled water. >> christmas has been more than a washout. >> it is awful. and unbelievable. christmas is over. >> many businesses and farms have been without supplies. many people are dri

. >> reporter: the security is what happens here, working in and around if tarmac. now the cell phone pilot said that he took video that you can ordinarily see from any public place. >> you can see, airport security is kind of a farce. it's only smoke and mirrors. >> reporter: this you tube video posted by this man here waving his notebook 50-year-old airline pilot chris lu. lu said he was shocked at the government's reaction of his claims to the security hole that he is no activist. >> i up loaded it to you tube to get a discussion from the you tube community. >> reporter: lou said passengers and even cabin crew there are no pat downs or x-ray screenings of the ground crew, the man and women who work loading luggage and working on the tarmac. >> why am i on suspension. >> reporter: you can see here they are taking his license to carry -- it's a well known loophole that needs to be addressed now. that they've heard from hundreds of pilots and ground crew. >> who have all said, this security problem exists. >> i want to make it perfectly clear that i have the up most

i want to show you what's taking place on the tarmac. a couple of jumbo jets out, 747s. the international flights are getting out on time. it's the flights to the east coast, this small plane experiencing delays up to about 90 minutes. it's even worse for short haul flights, their weight, about 2- 3 hours. san francisco international airport, on a clear night, 120 nights coming and going every hour. tonight, that number is down to 54. it has been a day of delays and cancellations. >> our son is getting engaged tomorrow. >> reporter: a snow restricts the number of runways for approvals and departures. the back up can be seen inside the terminals. nice long lines formed by 150- plus southwest passengers have the appearance of never ending, leaving some folks standing in it a bit confused. >> unbelievable. i didn't think it rained that much. it does in ohio, but i didn't think it did out here. >> reporter: every now and then it does. >> definitely wet. we should go. >> reporter: the impact could be seen from the sidewalks to the san francisco city streets where frustrated c

i want to show you what's taking place on the tarmac. a couple of jumbo jets out, 747s. the international flights are getting out on time. it's the flights to the east coast, this small plane experiencing delays up to about 90 minutes. it's even worse for short haul flights, their weight, about 2- 3 hours. san francisco international airport, on a clear night, 120 nights coming and going every hour. tonight, that number is down to 54. it has been a day of delays and cancellations. >> our son is getting engaged tomorrow. >> reporter: a snow restricts the number of runways for approvals and departures. the back up can be seen inside the terminals. nice long lines formed by 150- plus southwest passengers have the appearance of never ending, leaving some folks standing in it a bit confused. >> unbelievable. i didn't think it rained that much. it does in ohio, but i didn't think it did out here. >> reporter: every now and then it does. >> definitely wet. we should go. >> reporter: the impact could be seen from the sidewalks to the san francisco city streets where frustrated c

it parently started to ice because they had to pull up on the tarmac and it took a while to de-ice the plane. >> call yo airline ahead of time and make sure your flight is still on schedule. >>> and speaking of being canceled, there will be no football at the metrodome for a while. check out this video. the weight of the winter storm proved to be too much for the metrodome in minneapolis. the stadium's teflon roof caved in under a foot and a half of snow yesterday. no one was hurt. the vikings/giants game has been moved to detroit tonight. >>> escalating tension today in north korea. the country says it could be pushed into a nuclear war if south korea continues to collaborate with the united states. this warning came as south korea started a week of artillery drills today. the weeks ooshgs the north launched a deadly attack on south korea's yeonpyeong island. shortly after that, the united states navy participated in exercises with south korea. tomorrow, new mexico governor bill richardson will leave th u.s. for north korea. he has served as diplomatic troubleshooter in the years past

we also have a link to the passage of bill of rights in case you get start on the tarmac this year. will be right back. layout police are hoping that it will help them to identify it who will kill a man on december 5th. looking at surveillance video from the liquor store it. he was taken to hospital by passers-by is and he later died. it was evident on the it tinted windows. no charges will be filed with this man. the substitute teacher was accused of improperly touching more than a dozen students. according to the district attorney's office there is insufficient evidence against him. more than one dozen children mostly of fourth graders had reported that he molested them over their clothes entering class times. he was arrested back in october it does not plan to return to teaching. warning signs are still at the accord it bail out creek. the workers were moving as fast as they could to repair the pipeline that broke and spilled millions of gallons of sewage into the creek. the heavy rains are expected in the area tomorrow and sanitary district wants to make that it line to repair a

we have some video of the other plans that apart on the tarmac. definitely not going anywhere. this is the deal with those airlines. they have a flight to logan and jfk and they're definitely not getting out tonight. they fly to 12 airports in the affected area and they're not getting out as well. both of them are allowing people to rebut their tickets with the penalty and in the case of jet blew, and case of urgent and any time in the next month in trouble. united and continental are having a worse policy there that you book your flight and the next year. if you could not make it and you have to cancel your trip you can fly to the use goes any time for the next year. dealt the has a cash refund policy. if you do not make your flight you could actually get cash back for your ticket and use that a ticket to buy late gives. one airline we could not find information for is american. we went to there website and there website does not say anything about winter advisory. you can find all of the information on the other websites. all of the breaking of flights is reserved for their f

. >> last walk out onto the tarmac. 16 pilots in the 16--- jets preparing for their final flights. they spent years training for this job and it will disappear today. this is the very last time the british carrier jump jets will take on british soil. >> it has become a very privileged icon. most pilots will be redeployed to other jobs. the naval pilots are not quite sure what their future holds. it won't for another 10-years. they found a way to get out of censorship at the time. >> i can't get them all out and i can't get them all back. >> i think the review was not correctly conducted. and it was done in a hurry, for the wrong reasons, and that should be looked at again. >> the last display of the prowess. >> a final walk of on her home, literally. >> i can't describe that. world's fair only -- words fail me. not just for me, but for this aircraft. >> it is the end of an era. >> freezing temperatures in the united states have been causing misery for thousands of people. but the web -- the manager -- the weather had a great work of art. the turn of the landmark into a rather stunn

prepared >> visibility issues because of the conditions we ended up getting stranded on a plane on the tarmac for nine hours. >> this is what the blizzard from 2010 look like from rockefeller center. >> 20 1/2 inches of snow on it is an island. in other words a lot of snow every play. >> and jersey man reported this time lapse of his backyard. >> well the weather outside was frightful conditions inside the airport are not exactly delightful. >> digestion. there is no control. jfk right now is starting to run out of food. >> travelers spend the night on cots at laguardia airport pirie tibet >> they are not comfortable. i was cold light. >> the ripple affect has affected people across the country had been planted. most of the travelers in new york are facing another night in the terminal. the court authorities say that the afternoon opening is just a symbolic adjuster. >> they tried to cancel all flights out today. in hopes they can get back to normal schedule tomorrow morning. >> blizzard also stopped in traffic in its tracks. buses could not get any traction even on foot. it proved to be a ch

we've all heard the horror stories of passengers stuck on the plane on the tarmac for hours under hotnd horrid conditions. the department of transportation reports there were no such delays of more than three hours in october. by the wait you're looking at live pictures of san francisco international airport. now, new rules were implemented in april imposing a fine of $27,500 per stuck passenger. since the rules went into effect, surprisingly there's only been 12 tarmac delays versus 546 during the same five months of last year. >> surprisingly. san francisco officials have put off a broken parking meter decision until next month. that means if you find a spot with a broken meter it's legal to park there for up to two hours still. the transportation agency board deadlocked 3-3 yesterday on a vote to change that limit to just one hour. >> stanford quarterback andrew luck is heading to new york as the finalist for the coveted heisman trophy. he has the pac 10 offensive player of the year award under his belt. ken newton is expected to win the heisman on saturday but luck will likely be

. >> as the plane scattered snow on the tarmac, airport authorities from numerous countries blame the weather. but the european commission says it may change the law and force airports to maintain minimal service during sameer weather. >> airports must get serious about planning for this kind of severe weather conditions. we have been -- we have seen snow is not such an exceptional circumstance. >> many argue that should be extended to other parts of the transport system. at brussels, trains were getting through but quit some of the delays. this is the latest euro star a rival. it arrived over two hours late. either let's see if we can chat with a couple of people. how was your journey this morning? >> i wake up at 4:00 to stand here and either i had to wait for five hours. >> at the other end of the line it was far more chaoticeumorero star are telling passengers not to return up until one hour before departure. >> this is how far we have got so far. we have another hour to go. >> while thousands remain stack, the situation is said to be improving slowly. temperatures are expected to

. >> as the plane scattered snow on the tarmac, airport authorities blamed the weather either. but not everyone does. the european commission says it may change the law and force airports to maintain minimal services. >> airports must get serious about planning for this severe weather conditions. we have seen in recent years snow this not an exceptional circumstance. whether -- many argue that should be taken to other parts transit system. trains were getting through but with big delays. this is the latest arrival. it was due to get here at 11:33. it arrived over two hours late. let's see if we can chat with a couple of people. how was your journey? >> i woke up at 4:00 the the to stand here. -- woke up at 4:00 to stand here. >> at the other end of the line it was more chaotic. they're telling passengers not to turn up until one hour before departure. >> i have been here since about 6:00. this is how far we have got so far. >> while thousands remained stuck, this situation is said to be improving slowly. temperatures are expected to stay close to freezing for some time. there i

. >>> and coming up next on newschannel 36 news at 7:00, a qantas plane sat on the tarmac for 4.5 hours but it may not be against the new passengers bill of rights. we'll explain why, next. that does it for us tonight. i'm gasia mikaelian. >> and i'm frank somerville. good night. the moment you feel run down or achy nip flu-like symptoms in the bud, with oscillococcinum. get oscillo and feel like yourself again. oscillococcinum, nip it in the bud.

at least three flights at kennedy airport were stuck on the tarmac up to 10 hours. that's because all the gates were being used at the time. >>> and as if those delays weren't bad enough how about those travelers? they are going to have to pay even more the next time they fly. several carriers including united, delta, american and continental, are raising fares on domestic flights by $10 each way. the increase comes as fuel prices shoot up again. it takes effect immediately. >>> how much is that dog in the window? [ barking ] >> the answer may surprise you. the big incentive to give these abandoned pets a good home. >>> and winds continue to whip outside. take a look at this shot at the ocean beach coastline there it is. and look at the winds. still bobbing just a bit there. it's going to be an issue all day long and will make it feel cold today and frigid tonight. we'll look at the cooler temperatures and your new year's eve forecast coming up. ,,,,,, dentures are softer than teeth. and a lot of people, when they get a denture, they think the best way to clean it i

the tarmac of los angeles international airport that also added to this idea that he was an elitist, not so much demand of hope, but from hollywood. to recover is standing he had to change in terms of the national debate. he and his advisers set out to turn the tables of the republicans. starting right away the white house adopted a new vocabulary. here is what mike mccurry, former press secretary says over and over again, we use the words radical and extreme interchangeably to discuss the priorities of the new republican in congress. the republicans obliged by calling for huge cuts in federal programs with medicaid, education, the environment, and especially medicare. here than the white house would have you believe was a band of radical ideologue seeking to knock down the underpinnings of middle-class american life and bill clinton was the only thing standing in their way. the campaign was successful due to a nuking rich. when the government shut down in the fall of 1995 the public blamed gingrich. in the bid for reelection they tied the unpopular speakers around the neck of bob do

it was the first month without tarmac delays since the government started collecting data in 2008. ups system of requiring photo identification for customers who are shipping packages at retail locations around the world. this comes a month after explosives made their way onto one of the company's as part of the company's ongoing review to enhance security >> are extended forecast the rate on the way with chances of labor in showers of the beginning of the wheat. we'll talk about it coming up in just a few minutes. after reduction in crime after the first nine months of the year san francisco is in his bike and homicide. orders jump from one in october to six in november. this month has already seen two more. rain the total for the year to 46. san francisco police are keeping a close eye on the numbers but still are convinced there techniques are working. the city will finish the year with an overall drop in crime. this difference is the board of supervisors continue discussing a possible replacement for gavin newsome is the mayor of san francisco. at least one names circulating is

men and machines still trying to free the tarmac from its freezing blanket. the airport was due to remain closed until 6:00 tomorrow morning. leaving passengers stranded, plans unraveling. >> [unintelligible] >> we have accepted what is happening. >> flights resumed in edinburgh late this afternoon, but airports are warning that disruption is likely to continue. >> we will drop through the conditions. and it will be cancelled. >> in kent, platforms were deserted. trains were in mobile. the trap was virtually invisible. as of this afternoon, more than a quarter of services were not running. passengers trapped overnight on a commuter service in at sussex filled these images of their chilly flight. >> there is no question as to whether we would get out, what their plan was, what the were going to do with the passengers. i think that was the most distressing thing. we had no indication of when or how we were going to make it back. >> this is the a-57 at a workshop. two cab drivers spent the night here. there are still hazards on the roads. the man reviewing our p

. >> it iced and they had to pull us off on the tarmac. >> a reminder to call your airline to make sure your flight is on schedule. my brother in st. louis said the snow was blowing sideways. the wind was the worst of it. watching the chicago -- >> thetv. >> the wind and snow was crazy. 50-mil

men and machines were trying to free the tarmac from its freezing blanket carry the airport is due toain closed until 6:00 tomorrow morning, leaving passengers stranded, plans on raveling. >> everyone is positive. they have accepted what has happened. >> flights resumed in edinburgh. but with destruction around the u.k. and in moremainland europe are likely to continue. real passengers have seen their patients tried. in kent, platforms were deserted, and the track was virtually invisible. train operators around the u.k. this set that have -- more than one such for their services were not running. passengers trapped overnight on a commuter service inurface in x filmed these images. >> there was no decision as to what to do with our passengers. that was the most frightening thing -- we had no indication of when we would make it back. >> this is the a-57. 200 drivers spent a second night in their cabins here. the man charged with reviewing our preparations for winter travel says the u.k.'s unpredictable weather -- >> in scandinavia, canada, east coast of north america, they know almost t

airlines were delayed on the tarmac for more than three hours. in october 2009 there were 11 such delays. that comes after the department of transportation imposed a penalty on airlines for delays more than three hours. that penalty amounts to $27,000 per passenger. >>> get ready for changes if you're mailing holiday gifts through u.p.s. customers must produce a photo i.d. to ship packages from retail places worldwide. customers at the u.p.s. store, mailboxes, et cetera, and other authorized shipping outlets will have to show their i.d.s before their package can say travel on the big brown trucks. >>> exposure to cell phones before birth and during early childhood could increase the risk for kids to develop a certain behavioral problem. a new study examined the records of 29,000 children in denmark and found a 50% increase in those under 7 years old in problems including inattention and diffley getting along with others. experts say the study doesn't prove a connection, it only suggests one. still, until there is more data, pregnant women should