tom costello has more. >> reporter: they are commonly re trredo as z drugs, taken by 6 million americans. and among the most widely prescribed sleep medications on the market, includinglunesta, sonata and ambien and zolpi mist but they also carry serious risks including sleep walking and sleep driving and even sleep cooking. now the fda saidui it will reqre the most serious boxed warning on the drug label. neurologist golan runs the sleep

looks like this is not going the fly in the states until the end of august. >> tom costello, thank you. >>> "justice for all" in a netflix series about one of the most notorious crimes of the 1980s, stirring emotions again the central park jogger case in new york, it became a symbol oagerconvicted and ultimately cleared in the case. now men talking to me about why time doesn't always heal. >> reporter: the men known as the central park five and director ava devurneaux, reconnecting in new york at the end of an emotional journey. together, turning a real story of stolen youth and wrongful conviction into a dramatic netflix series called "when they see us." >> they saw you rape the lady. >> i didn't see any lady. >> i didn't see any lady. >> kevin. >> i didn't see any lady. >> reporter: explain the title. >> i really became allergic to the idea of calling it "central park five. they were given this name by the press and political forces and it takes away their personal power when they see us, it humanizes them. >> these police will mess us up they're not playing. they're not. >> reporter

pilots for american airlines upset about being kept in the dark about the plane here is nbc's tom costello >> reporter: with the 737 max was on the ed for two months, hot seat over the faa's oversight of the troubled plane. >> you're in bed with those that you were supposed to be regulating and that's why it took so long. >> the faa has a credibility the faa needs to fix its credibility problem. >> we will not allow the 737 max to fly in the u.s. until it is absolutely safe to do so >> reporter: it was grounded after two fatal crashes killed 346 people in ethiopia and indonesia. investigators and boeing said a new flight system called mcas misfired putting planes into a fatal nosedive but boeing didn't tell pilots about the mcas system until after the indonesian crash >> we deserve to know what is on our airplanes. >> i don't disagree. >> reporter: at an intense meeting between officials and american pilots last november, american pilots expressed anger ta boeing kept them in the dark about the mcas system. by pilots in the meeting. rein that people have placed in boeing the company has so

tom costello, nbc news, washington >>> coming up next, the chaos on mount everest.ur richard engel is there to night eye-opening ack now new look at the dangers around mount everest after at least 11 deaths this sean including three americans. richard engel talks to climbers tonight about what needs to be done to keep everyone safe. >> reporter: we set off today from katmandu by helicopter for the high him l himalayas. >> the weather changes so quickly, it was hot and now a rainstorm has rolled in. >> reporter: for climbers it is the desperate bid to reach everest and summit on rare days that contributed to the deadly bottle neck plus, we were told too many inexperienced climbers were able to buy permits. he said he has never seen the mountain so packed >> do you think things need to change >> yes it has to be a little bit limit. the number of people >> yes. >> climbers and guides we have spoken to support the government of nepal talking about toughening climbing requirements but few are convinced it will happen in this poor country which depends on tourism dollars

tom costello, thank you. >>> next to the excitement from the u.s. to the u.k. as prince harry and duchess meghan's royal baby boy are here. congratulations and well wishes are pouring in but a big mystery remains. keir simmons is in windsor tonight. >> god bless america and god save the queen. >> reporter: it's a boy for prince harry and duchess meghan. >> this little thing is absolutely to die for. i'm just over the moon. >> reporter: the new dad beaming, baby sussex born 7 pounds and 3 ounces. >> mother and baby are doing incredibly well. it been the most amazing experience i can ever possibly imagine. how any woman does what they do is beyond comprehension but we're both absolutely thrilled. >> reporter: the announcement made on harry and meghan's instagram, a royal first. their son arriving at 5:26 this morning said an official royal notice. the buckingham palace and instagram post combining traditional and modern just like at harry and meghan's wedding. hard to believe the carriage ride and that kiss was just a year ago. meghan's mom is with them while sen

tom costello, nbc news, charlotte. >>> overseas, britain's prime minister finally gave up today on the struggle to get her brexit plan improved and any hope she could remain in power richard engel has more from london >> reporter: today british prime minister theresa may finally threw in the towel, announcing she'll step down as the leader of america's closest ally often criticized for her stiffness, may showing rare emotion. >> the second female prime minister but certainly not the last i do so with no ill will but with enormous and enduring gratitude to have had the opportunity to serve the country i love >> reporter: may has tried and failed to deliver a britn's exit from the european union known as brexit. parliament voting down three of her proposals. may's supporters say she faced an impossible task, trying to leave britain's biggest trading partner without massive economic damage tonight there is great uncertainty here nothing has been resolved, and now this country doesn't know who will negotiate its most important peace time agreement in decades kate >> richard, thank you. >>>

here is tom costello. >> reporter: jackie trapp is facing two imminent threats. the milo ma she was diagnosed with four years ago and the financial burden it's placed on her family. >> the biggest fear is leaving my husband bankrupt. my life expectancy isn't that long to begin with but the longer i do live, the more expensive it is. >> reporter: even with insurance, her cancer medications alone cost $15,000 out of pocket each year. >> it's probably the most valuable thing i have any single item in the house right now in more ways than one. rorter: she and her husband have drained their life savings, sold a classic car, took out a home equity line and avoid eating out. they struggle with medical financial hardship including the insured and uninsured. the biggest expense prescription drugs for cancer, ms and rheumatoid arthritis that can run $100,000 a more or year, costing patients $20,000 or more out of pocket. >> increasingly, we hear stories about cancer patients that have to make choices between taking their medical care or cancer treatment and paying for groc

. >>> this is tom costello kendrick castillo told his parents if a shooter walked into his school, he would not >> he charged the shooter and was immediately on top of him, completely disregard for his safety he was immediately on th >> reporter: brendan rushed the shooter with kendrick and another student, the latest young americans to demonstrate uncommon heroism in the age of mass shootings in north carolina last week 21-year-old riley howell died taking down a gunman taking down other students, one of whom also died >> it didn't matter as long as others got out in one piece. >> in indiana last year teacher jason seaman survived being shot by a 13-year-old student who he tackled to save other students james shaw disarmed a gunman at a waffle house who killed four other customers. since columbine, police tactics have changed and teachers and schools regularly drill on run, hide and if necessary, fight. >> it's the instant action after the shooter shows up, the instant action that can stop the killing. you sometimes pay a high price but a lot of lives have been saved every time someb

our tom costello has details. >> reporter: as new boeing 737 maxes stack up in seattle, nowhere to go, the faa today held an international summit with 33 countries' aviation real lators about what it would take to clear it for flight again. the faa tells nbc news there is no timeline. >> how soon might the fax fly? we have been hearing a timeline of maybe this summer and now it sound like it is slipping. >> i don't have september as a target. i don't have june as a target i have safety of the 737 max. that's my only target. >> reporter: the faa says it still hasn't carried out a test flight of the max with boeing's fix for the mcas stall software linked to the two crashes. doug parker told lester american pilots will get the max training they need. >> to the extent our pilots come to the conclusion they would like even more, we will work to do that but what i know is our pilots are heavily involved and their input is being heavily valued. >> reporter: ethiopian airlines which lost a 737 max in a crash in march tells nbc news it may not resume flying the max while here in the u.s. rece

tom costello, nbc news, new york >> going to have to stay near the airport near jfk, it would be be coolou're not delayed or canceled even though it will make it more fun if you are. >> that's right. >>> it's a very cheesy dance party song some kids like it. in honor of national dance like a chicken day, that's a thing, the washington nationals mascot took a break from the race where teddy roosevelt was in the lead to do the chicken dance. they eventually got back to the race and in the lead and the winner right there, george washington abraham lincoln, have to get him back on macarena night >> opportunity for competition thank you for watching i'm frances rivera. >> and i'm phillip mena. >> and i'm phillip mena. coming up on the third hour of air wick take in fragrance inspired by nature with air wick essential mist. it transforms natural essential oils into mist; filling the room with fragrance, pausing when it's just right. experience air wick essential mist. ad lib live picture >>> welcome to wednesday morning. already the 15th of may. look at what is hitting the bay area. yes, it's

tom costello, nbc news, fairfax, virgin. > we've got a lot more to tell you about tonight. up next, if you're cooking chicken, the cdc alert you need to hear tonight. your chronic coronary artery disease to heart. even with a stent procedure, your condition can get worsover time and keep you at risk of blood clots. so you added xarelto® to help keep you protected. xarelto® - a blood thinner approved by the fda - when taken with low-dose aspirin is proven to fther reduce the risk of blood clots that can cause heart attack, stroke, or cardiovascular death in people with chronic cad. that's because while aspirin can help, a recent study showed it may not be enough to manage your underlying risk blood clots. in a clinical trial, almost 96% of people taking xarelto® did not have a cardiovascular event. don't stop taking xarelto® without talking to your doctor, as this may increase your risk of hea attack, stroke, or cardiovascular death. while taking, you may bruise more easily or take longer for bleeding to stop. xarelto® can cause serious, and in rare cases, fatal bleeding. it

our tom costello has deils. >> reporter: as new boeing 737 maxes stack upn seattle with nowhere to go, the fda held an international summit with 33 countries aviation regulators about what it will take to clear x to fly again. while fright approval had been expected soon, the faa chief tells nbc news tonight shere is no timeline. >> hown might the max fly again? we have been hearing a timeline of maybe the summer, but now it sounds like that's slipping. >> i don't have september as a target. i don't have june as a target. i have sety of the 737 max. that's my only target. orter: the faa says it still hasn't carried out a test flight of the max with boeing's fix for the mcas anti stall ke software lind to two fatal crashes. in an exclusive interview, american aligns ceo said american pilots will get the max training they need. >> to the extent our pilots come to the conclusion they would more, we'll work to do that, but what i know is our pilots are heavily involved and their input is being heavily valued. >> reporter: ethiopia airlines that lost a 737 crash in march, tells nbc news it

tom costello, nbc news. >>> a new twist in the ongoing legal drama surrounding bayjuss. former state appellate court judge is pushing for a case to get a second look. there's a push to get a judge deciding off that case. his son works in the office of state attorney general kim foxx. you'll recall smollett was accused of arranging a fake hate crime while posing as the victim. foxx's office later dropped charges against him. the current judge in the case agrees he needed to decide whether he should recuse himself before the case could proceed. e presidential race. democratic senator michael bennet of colorado ishools, is moderate. he is the 21st democratic candidate to enter the race. today another presidential candidate, jay inslee, will be stopping in commonwealth event. the democratic washington governor is focusing on climate change as one of his main campaign issues. he's expected to discuss his plan to come back to the global issue this afternoon. that event kicks off at noon at the toby family auditorium on the embarcaderembarcadero. >>> markets in the red so far t

tom costello, nbc news, indiana. >> and ple once again, if you need to reach that veterans' crisis line, it's 1-800-273-8255. >>> authorities in france said today they have arrested four onpeople in connecti with a bombing on friday in the city of leon. 13 people were injured in the attack after a man left a paper bag filled with screws, ball bearings and a remote control explosive device outside of a bakery. >>> yeanother climber has died on mount everest, this ldtime a 62-year-o american lawyer who died today on his way down from the summit. joe fryer reports on so the deadly sean on the world's highest peak. >> reporter: in a place wherbers are abundant but oxygen is scarce, adventurers are stuck li in a sluggis. today after reaching the top, 62-year-old chris coolish of colorado died descending. we're heartbroken of the news his family says. he saw his last sunrise at the highest peak on earth and became a member of the seven summit club having scale highest peak on each continent. least 13 climbers have died on evidence everest this year. >> surprisingly, this is hard work. >> repo

that was nbc's tom costello. congress to soon pass toher criminal robocall laws.nswer numbers you don't know and do not call back. >>> phones didn't ring at all and email didn't go through at offices across baltimore. that city's computer networks infected with ransomware. all still working but most of the city's other computer servers are down. baltimore's mayor said there's i no ence any personal information had been stolen. ae city is trying to figure out who's behind theack and just how extensive it is. there's no word on what the city plans to do tomorrow. >>> three arrests and a dramatic chase and thlithat ended earer morning. it could be tied to the strin s. atm thefts at 7/11 two men dropped off in a pickup truck here at wide oak. that officer called for back-up. the men ran inside the 7-11. started spray painting surveillance cameras. officers swarmed in. surveillance video outside shows police run after and arrest both men nearby but the suspect in the truck led police on a huge chase that ended in a crash on the beltway. since the beginning of the year,

tom costello, nbc news, washington. >>> coming up next, the chaos on mount everest, our richard engel is tre night. to severely active crohn's disease, to stelara® works differently.ease, studies showed rf and remission, with dosing every 8 weeks. stelara® may lower your ability to fight infections an may increase your risk of infections and cancer. some serio infections require hospitalization. before treatment, get tested for tb. tell your doctorf you have an infection or flu-like symptoms or sores, have had cancer, or develop new sk growths, or if anyone in your house needs or recently had a vaccine. alert your doctor of new or worsening problems, including headaches, seizures, confusion and vision problems. these may be signs of a rare, potentially fatal brain condition. some serious allergic reactions and lung inflammation can occur. talk to your doctor today, and learn how jansse can help you explore cost support options. remission can start with stelara®. ♪ explore cost support options. thaton the "best of" i isweepstakes it. and i get to be in this geico commercial? let's do t

. >>> this is tom costello a flemington car, he fears those tariffs will hurt business. ford, vw, gm and fiat chrysler have factories in mexico.amicans co $1300 more per car if tariffs climb by october. the only people that will pay them are the consumers. this car has a cost. if you raise the cost through tariffs, the consumer is going to pay more. >> reporter: potentially affecting more people than the trade war with china. mexico is america's second largest trading partner among the top imports from mexico, vehicles, machinery, fuel, medical equipment, fruits, vegetables and alcoholic beverages. national retail federation warta ffs will raise the cost of living for american families, fear that corporate profits will take a hit and push the stock market lower but presidential advisor o peter navarrsisted it's not americans that will pay the price. >> why raise american consumer's prices on that stuff coming from mexico? importers pay for it n the government of china and mexico will pay for it and the producers in mexico and china pay for this. >> reporter: most economi

and greenville, north carolina hit just last month. >> tom costello reporting there. cybersecurity experts say cash-strapped cities with aging digital infrastructures and out-of-date software are the most vulnerable to these kinds of attacks because they lack the resources to defend themselves. >>> terrifying encounter in maui where shark warnings are posted after the first deadly attack in the u.s. this year. it is believed a shark killed 65-year-old thomas smiley of california, who was vacationing in maui. smiley, an optometrist who had just retired in january, was swimming 60 yards from the shore. first responders pulled smiley by jet-ski, but he was pronounced dead if his injuries on the scene. >> i got looking closer and his entire left leg from his knee down was just missing. >> the island has not seen a deadly shark attack since 2015. >>> now to decision 2020. three contenders vying to be the next president plan to stop by the bay area this week. massachusetts senator elizabeth warren will be here on friday at a town hall gathering at lainey college in oakland.

. >>> this is tom costello.endrick castillo had told his parents if a shooter ever walked into his hesitate to act.not on tuesday he kept his word. >> he charged the shooter and was immediately on top of him, completely disregard for his safety. he was immediately there to respond. he was immediately on the and ready to end the threat. >> reporter: brendan rushed the shooter with kendrick and another student, the latest young americans to demonstrate o unon heroism in the age of mass shootings. in north carolin last week, 21-year-old riley howell died taking dowhoa gunman w shot five other students, one of whom also died. in indiana last year teacher jason seaman survived being shot ho a 13-year-old student we tackled to save other students. in nashville, james shaw di sarmed a gunman at a waffle house who killed four other customers. since columbine, police tactics have changed and teachers and students regularly drill on run, hide and if necessary, fight. it's the instant action after the shooter shows up, the

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tom costello, nbc news, indiana. >> and please, once again, if you need to reach that veterans' crisis line, it's 1-800-273-8255. >>> authorities in france said today they have arrested four people in connection with a bombing on friday in the city of leon. 13 people were injured in the attack after a man left a paper bag filled with screws, ball bearings and a remote control explosive device outside of a bakery. >>> yet another climber has died on mount everest, this time a 62-year-old american lawyer who died today on his way down from the summit. joe fryer reports on the deadly season on the world's highest peak. >> reporter: in a place where climbers are abundant but oxygen is scarce, adventurers are stuck in a sluggish line. today after reaching the top, 62-year-old chris coolish of colorado died descending. we're heartbroken of the news his family says. he saw his last sunrise at the highest peak on earth and became a member of the seven summit club having scaled the highest peak on each continent. at least 13 climbers have died on evidence everest this year. >> surprisingly, thi

pilots union, himself a 737 pilot, says he now has serious trust issues with boeing >> that's tom costellois heading into a baby bust. the cdc reports birth rates have fallen to a 32-year low, just 3.7 million births in 2018 the major finding, the fertility rate was 59 births for every 1,000 women. scientists say in order for the population to remain stable, there would have to be 2,100 births for every 1,000 women, meaning each woman would have to have two babies. >> get to work, people we got a lot of work to do >> maybe not be a bad problem for some, others, a major one. >>> paris is celebrating 130 years of its most famous landmark of course we're talking about the eiffel tower 1,300 children were invited to the monument on wednesday for a spectacular 12-minute light show featuring projected strobes and lasers flashing across the tower. the lights were secured by professional climbers who clambered up that 1,063 foot tall structure the light show is going to run through friday >> beautiful >> sure s. thanks for watching "early today. i'm phillip mena. i'm phillip mena. >> that was, sur

tom costello, nbc news, caramel, indiana. >>> our thanks to tom costello for that report. >>> presidentjoe biden siding with kim jong-un. >>> plus what trump is saying about a possible trade deal with china. and how could it have an impact on wall street today. we're back in a moment. hi, i'm dave. i supply 100% farm-fresh milk for lactaid. it's real milk, just without the lactose, so you can enjoy it even if you're sensitive. delicious. now, i've heard people say lactaid isn't real milk. ok, well, if it isn't real then, i guess those things over there can't actually be cows. must be some kind of really big dogs, then. sit! bad dog. >>> welcome back, everybody. i'm yasmin vossoughian alongside nbc news white house correspondent jeff bennett. >>> while in japan, president trump has continued his criticism of former vice president joe biden. on saturday night he tweet this. north korea fired off some small weapons which disturbed some of my people and others. but not me. i have confidence that chairman kim will keep his promise to me and also smiled when he called swampman joe biden a low

here is tom costello. >> reporter: tonight the final touches on a trip back in time. twa terminal at twa seemed to capture the optimism of america's jet age. ♪ come fly with me, let's fly, let's fly ♪ >> reporter: frank sinatra, jfk, and the glamour of 1962. now after sitting vacant for 18 years, this treasured piece of americana is back. anybody who traveled through jfk airport back then remembers this view. >> i mean, how can you not look at the soaring ceiling here? >> reporter: developer tyler morris has obsessed over every retro detail for his new twa hotel. the flight board from the italian company that built the original, the light fixtures, the rooms, down to the rotary phones and the life magazine with john glenn. >> when you wake up in the morning, you see the runways. >> reporter: but you don't hear it. >> you don't hear anything. >> reporter: this is where they filmed the film "catch me if you can." >> you're just a kid. >> item not your kid. >> reporter: it even feels like 1962. the tabletop, the silverware and the coffee cups. there is a new rooftop pool

joining me now, nbc correspondent tom costello. tom, folks who don't travel in and around africa may not realize ethiopian airlines is the biggest airline in africa, ask that's a lot of flights. that's a big deal. >> even bigger than the south africa airways, and what the ceo told me is his own pilots and attendants and passengers don't want to fly the max right now. he's not sure they're going to get the confidence back in that plane to ask the pilots and the crew members and the passengers to fly it again. that's why he says they may, in fact, not fly it again. that would mean cancelling orders from 29 of those aircraft. that's a big deal. >> it's a very hard deal for airlines because airlines don't look to next year or the year after, they look 5, 10, 15, 20 years down. is anybody in a position to actually do that and say, you're cancelling orders, we're getting a plan with airbus? >> airbus is backlogged by about 5,000 planes, boeing is backlogged by about 5,000. it would take a long time to get a brand new plane. that doesn't m

tom costello has more. >> reporter: they are commonly re trredo as z drugs, taken by 6 million americans. and among the most widely prescribed sleep medications on the market, includinglunesta, sonata and ambien and zolpi mist but they also carry serious risks including sleep walking and sleep driving and even sleep cooking. now the fda saidui it will reqre the most serious boxed warning on the drug label. neurologist golan runs the sleep center. >> patients won't have a recollection of the events. becausehey are not really back to their conscious state. >> reporter: the fda concerned about an increase in patients who overdose, fall, wander out in the cold or burn and shoot themselves. the pharma industryec dned to comment though in the past drug makers have said the side effects are rare and insomnia medications should be taken under ato doc supervision. >> that is tom costello reporting. the fda warns not tone combi sleeping drugs with alcohol and avoid driving and avoid the rning-after pill when taking insomnia medication. now news from cnbc on facebook changes. >>> good morning, i'm

that was tom costello reporting here. and here are thgs you can do. ake sure your phone number is registered in the national do-not-call registry and sign up for apps that screen unwanted calls and remember legitimate organizations don't call you asking for personal information. >>> the next few weeks will be bumpy for drivers using the george washington parkway. more closures will be put in place so thwork crews could try and fix potholes and even a sinkhole. for the next six weeks the gw parkway will be down to one lane in a stretch around mcclain. o a the rain has basically washed part of the roadway away. and you could still see some of the dips that exists. drivers tell us they are being cautious. >> the roads are ing undermined by the water and we have to be conscious of that. >> we're doing everything that we can so that drivs traveling on the parkway will be safe. >> there is good news for drivers. yesterday the parkway between cambridge and beltway was reopened. >>> a truck plowed into a parking lot on pennsylvania avenue in southeast. so at

tom costello, nbc news, carmel, indiana. >>> well, get ready for summer heat.g up, lauryn looks ahead totu temperares way above average and how long they'll stick around. >>> plus sleeping pills, over-the-counter or p this is anni and this is annie paying back her friend for the tickets with zelle® before thpreviews start. and this is annie getting ready to enjoy the show. [whispers] this is your right here, right now bank. this is wells fargo. off! familycare provides mosquito protection oily or greasy with a dry formula that's nt so you can keep living life your way. off! live on. sc johnson >>> iegsia is launchinga new app to visualize how you could see how something appears in your home. choose from different styles and life stages to narrow down choices. part of the ikea shift to digital. it is known for giant stores on the outskirts of towns and it is testing out small suburban areas that carry a fractionhe lineup. >>> and opportunities may be more available in some places han others, a report by wallet hubinds the best city for summer jobs is orlando. ta

my friend tom costello is joining us. people don't realize what a big airline ethiopian is, so it's not only convincing ethiopian airlines, a big public flies on this airline. >> one of boeing's longest-running customers, but he says a lot of customers have lost confidence in that plane, don't want to fly on that plane. he tells me his pilots and flight attendants don't want to be on that plane. they have a big hurdle to climb before anyone flies on that plane, and he tells me he wants not only a review of the software system they think went bad, he wants a review of the entire flight system before that plane ever flies again. >> it may be the way they maintain their reputation or get back what they've lost. tom, thank you for joining me. you can see more of tom's interesting interview with the krer ceo of ethiopian airlines tonight at 6:30 eastern. >>> we're going to take a look at the tangible effects of the trade war, what you're paying more more and who exactly will be covering the tariff costs. you're watching v"vels

here's tom costello 12k3w4r50i6r7b8g9sds >> what do you hate about flying? >> the wi-fi could be better. >> uncomfortable. they pack people in like sardines. >> sitting in a tight airplane is no fun. >> screening babies. >> a jd power rvey suggests this may be the golden age of air travel. customer satisfaction at the highest ever with low ticket pric, newer planes and infligal technology. ka, delta and american ranked highest with traditional airlin and jet blue and southwest for the best low costr cars. >> they are investing in people skills and teaching people to be problem solvers and be more proactive and alleviates the tr stress of el. the tsa precheck andfi and entertainment. >> the customer service has gotten a lot better. >> it's definitely easier. >> i want the wi-fi to be a lot better. >> a happy distraction from a tight squeeze in a metal tube. nbc news, washington >> good news from alex trebeck and his fight against cancer. >> we are back the encouraging everyone's got to listen to mom. when it comes to reducing the sugar in your family's diet,

tom costello nbc news, carmel, indiana. >> calls for change at mt.ht after another climber today. american lawyer christopher cullish died on his way down from the summit. this is the 13th death on everest since january. experts say because of the long lines, literally climb remembers spending too much time in the so-called death zone where oxygen is limited. nepal's government issued a record 381 permits this year. critics worry too many climbers are inexperienced and say the way the summit is accessed needs to be changed. >> there's so many people who want to do it and i think maybe there should be a limit as to how many people go up each day because you only have a limited supply of objection jen and if you're tired you're tired. >> 300 people have died since people first started scaling mt. everest in 1953. also learning more about the sacramento man killed by a shark over the weekend. 65-year-old thomas smiley, a recently retired optometrist, was swimming at a beach there in maui. his friends said smiley loved swimming and visited hawaii quite o

customer satisfaction is actually at an all-time high, even on those low cost carriers here's nbc's tom costello >> reporter: what do you hate about flying? >> i think the wi-fi could be better. >> it's uncomfortable. they pack people in like sardines. >> sitting in a really tight airplane for a long time, that's no fun. >> umm, screaming babies >> reporter: surprise, a new jd power survey suggests this may be the golden age of air travel customer satisfaction at its highest ever, thanks to a combination of relatively low ticket prices, newer planes and in-flight technology alaska airlines, delta, and american ranked highest among traditional airlines jetblue and southwest tied for the best low cost carriers. >> so the airlines are investing in people skills and teaching their people to be more friendly, be more problem solvers, be more proactive that's helping alleviate some of th today. >> reporter: airline phone apps, a entertainment. >> customer service hay want the wi-fi to be a lot better >> reporter: a happen distraction from a tight squeeze in a metal tubelo, nbc news, washinonx trebek a

tom costello has the details. >> i ignore it. >> i don't pick up. >> reporter: the barrage of robo callsre only getting worst. 163 million robo calls everyday in america. over the last four years to nearly 5 billion this april. now the calls are coming from all across the globe. >> there are some that are in other languages. >> reporter: listen to this. soon there could be an answer for all of those unwanted calls. >> hello? >> reporter: the fcc is proposing a new rule that'll authorize and require phone carriers to opt into robo call blocking technology. right now you have to manually signed up. carriers will detect and analyze and block those calls before they reach your phone. >> allowing those phone companies block the phone, it led too many consumers to stop answering their phones all together. phone companies can send you a text or block them all together. the new proposal comes as robo calls are getting more sophisticat sophisticated. the latest money grab known as the one ring scam. you gaet a call often while you are asleep and hangs up right away. the number is called multiple

nbc's tom costello joining us now with more. what we know about exactly how amazon collects this data, tom. >> we have seen the concerns with google an facebook. what data they're collecting and how they use it. privacy experts have similar concerns of amazon. the products are hard to avoid from echo to the kindle to online shopping, prime videos, whole foods. amazon has more ways than ever before to track you and me and our personal information. >> reporter: from how we shop and what we read to who's at our front door. >> alexa, what's the weather? >> reporter: even what we talk about in private. >> alexa, do you have a brain? >> i don't have a brain like you. my smarts live in the cloud. >> reporter: experts believe amazon collects more of your personalized private data than any other company on the planet. rivaling facebook, apple even google. the e-commerce giant recently confirmed this thousands of its employees around the world listen to tapes of voice recordings captured by the echo speaker. >> how many teaspoons in a tabl

here is tom costello. >> reporter: from u.s. ports to plants to farm fields, american business is bracing for trade war round two. without a last-minute deal, u.s. tariffs on $200 billion worth of chinese made goods will jump from 10 to 25% the white house says trade talks stalled after china suddenly demanded changes. >> so our country can take in $120 billion a year in tariffs paid for mostly by china, by the way, not us. >> reporter: most economists say it's not china that pays family-owned trent international assembles bicycles in south carolina, but the parts come from china already they had to raise prices by $20 a bike because of the 10% tariffs. they want fair trade but worry higher tariffs could force them to raise prices again. >> we're an american company we don't know how to be perceived that china is paying for this we're paying for it, and it' being passed on to our customers. >> reporter: in iowa this farmer says the recent floods and the trade war are a perfect storm hurting exports. >> every day that goes by, we

tom costello from nbc has more. > reporter: this morning, new details on what's behind a series of cyberacks crippling cities across the u.s. >> everything -- >> reporter: including baltimore hit by a ran someware attack three weeks ago leaving computers froeds frozen, lookin websites and ymts. >> frustrating. >> reporter: a key component of the malware used by the cyber riminals was originally developed at the national security agency. that according to security experts briefed on the case. the "times" reports thensa lost control of the tool known as eternal blue in 2017 when an unidentified group calling itself the shadow brokers leaked it on line. the "times" says eternal blues y picked up b state-sponsored hackers in north korea and china. and in russia. the same hackers who targeted the presidential election in01 26 have reportedly used a cyber weapon to compromise hotel wye fee networks. nbc news has not verified the "times" reporting. the nsa and fbi declined to comment to the "times" and to nbc news. in the baltimore attack, the hackers demanded a payment in bitcoins worth about

>> tom costello, thank you. >>there was a dramatic rescue high above oklahoma citto day. a pair of window washers hanging on for dear life as the scaffold they were on started swging into a sky scraper. wildly into a sky scraper. ' >> reporter: it was a terrifying sight. >> can you imagine being all the way up there? >> oh my gosh. >> rorter: a huge affold high above oklama city swinging. >> stop what you're doing and say a prayer for these people. i don't know if i want to watch the rest of this. >> reporter: the basket dangling from a crane bashing in windows as first toresponders rush he scene. >> we're unsure of the injuries or the extent if there are any at this point. he >> reporter: t skyscrapthe tallest in the city is 442 feet in the air. major derrick and lieutenant kevin nidel were among the rescuers. how did you manage to stop it? >> we got it lowered enough to get ropes thrown to th. >> as we threw ropes to them, they were able to grab the ropes and secured the basket and on their end while we anchored it to the building. >> reporter: it a delicate rescue. in

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here is tom costello. >> reporter: they are commonly referred to as z drugs taken by 6 million americans. among the most widely prescribed sleep medications on the market, including lunesta, sewnata and zolip m including sleep i will require its monhe drug's . hospital sleep center. >> somehow, patients won't have any recollection of the events because they are not really back their conscious state. >> reporter: the fda's concerned about an increase in patients who overdose, fall, wander out into the cold, even burn or shoot themselves. the pharma industry declined to comment, though in the past drugmakers have said the side effects are rare and insomnia medications should be taken under a doctor's supervision. tonight the warns not to combine z drugs with other meds, avoid alcohol and avoid driving the morning after taking a z medicati>>> tonight there are disturbing new findings in the suicide crisis among after the release of a popular show in which a teen takes her life. the researchers can't prove the show was the cause. with more here isye with our 1. >> about to tell you the story

nbc's tom costello will have more on the story ahead on "today." >>> new video intour newsroom this morning. d.c. police need help finding suspects in a string of burglaries on macarthur oulevard and wisconsin avenue in northwest. we told you about this yesterday morning. authorities say thieves have been breaking into restaurants between tuesday and wednesday of asis week. the suspects tookfrom the registers and then took off. >>> it's 4:48. tonight you could become a mega millionaire. we can dream, can't we? we're only a few hours away from the next big lottery jackpot drawing. the mega millions is estimated to be worth $444 million when the numbers are drawn tonight. luck may be in our area for this one, too. a ticket worth $2 million was sold earlier this week in falls church, not far at all. if you plan to buy in, you may want to pick up a powerba ticket, too. just get it out of the way. thatjackpot is up $350 million ahead of tomorrow night's drawing. has there ever been a time when someone has won the mega millions and the powerball at the same time? >> i think their head would explo

here is tom costello. >> reporter: a few tips if you still haven't bought the summer getaway family tickets yet number one, booking on a tuesday no longer guarantees the best airfares since computer programs constantly change ticket prices based on realtime demand. >> the truth is that airfare changes so constantly that there isn't really a single day of the week where you're guaranteed to get the best deal. >> reporter: you'll usually pay more at night and on weekends when everyone else is trying to book so fair compare midday during the week number two, round-trip tickets are not always cheaper buying one-way tickets can save you up to 10% on some u.s. flights, and 18% on international trips. you can save up to 5% if you choose to make a stop rather than fly direct. number three, tuesdays and saturdays are usually the cheapest days to fly since fewer business travelers are flying. friday is the most expensive day to fly number four, surprise, if you buy your tickets six months in advance, you could be paying a lot more than just two to three months in advance. >> it's not too late to book

tom costello is giving a sneak peek. the national history museum, you can get lost in there for hours. i love the dinosayrs. >>> mond will mark the 50th anniversary of a deadly day in the vietnam war. 74 sailors were killed when their ship went i down the south china sea. >> none of those who gave their lives has their name on the vietnam wall. when the wall was being designed, the families of the lost sailors looked forward to being able to honor their loved ones. they were told their names wouldn't be added because the ship went downutside of the combat zone.mb one family me says it's like losing them all over again. >> the boys answered the call of their nation. they gave the ultimate sacrifice for their nation, and they deserve to be honored. >> while congressional efforts have failed in the past, legislation is currently pentagon in the -- pending it senate that would pave the way for the lost 74 to have their names adde to the wall. >>> good morning, everyone. thursday's off to a quiet but muggy start. tempetures i

tom costello has more on what's behind the boom. >> reporter: for graduating seniors the timing could not be better. entering the job market with the lowest unemployment rate since 1969 and wages now rising. steven is graduating from american university with a business degree and will soon start at ibm. >> i've known since late october and it made my senior year totally stress free. >> reporr: because you knew you had something lined up >> absolutely. >> reporter: rachel will be teaching mh in tes. >> i feel excited. i feel the economy is at a goolace right now. >> reporter: it's a good time to be job hunting. companies added 76,000 business and professional jobs in april. there was also strong hiring in truction and health care. the president today was quick to take credit. >> our country is doing well never probably has done as well as it's doing right now economically. reporter: the economy has been improving steadily for the past ten years with ate unemployment dropping most dramatically with president obama and continue with president trump. last year's tax cuts provided a shot i

tom costello explains. >> reporter: chances are you've already been robo targeted.ed one-ring scam is just their latest attempt to get your money. a single ring from an overseas number. it could be country code 22 from mauritania, 232 from sierra leone, 421 from slovakia or any other country. >> starting at 1:15, my phone started ringing incessantly. >> reporter: that's w keith walker. awakened from a sleep. he feared it was a family emergency. hat costs you money.o a 900 er >> they're getting you when you're at your most vulnerable. so it's extremely aggravating, especially for those of us who put in many hours at work and really look forward to getting our sleep at night. >> reporter: americans received 4.9 billion robocalls just in april. that's 163 million calls a day. many from numbers spoofed to look like your number or area code. now the fcc is demanding phone companies deploy new technology to verify legitimate phone calls. >> the best way to think of this is a digital fingerprint for every single phone call. >> reporter: and congress is soon to pass tougher

nbc's tom costello reports that a criminal probe being opened to figure out what caused this deadly crash. >> reporter: terror on the runway in moscow sunday as a passenger plane making an emergency landing suddenly burst into flames.on woman telling use approaching the airport we saw a ton of cars and heard sirens." the aircraft skidding to a halt. this apparent video from inside the cabin shared by russian media showing the massive fire engulfing the aircraft. firefighters battled heavy smoke trying to save passengers and crew. as survivors sprinted from the wreckage, some holding luggage, others with children. this morning russian investigators say 41 of the 73 passengers and five crew members on board perished in the fire, including two children. the russian-built sukhoi n rout when according to russia's interfax news agency pilots issued a distress call. the plane turned around in the air before returning to moscow nearly 30 minutes later. this video reportedly showing the belly of the plane scraping the runway before bouncing back in the air, then catching fire almost immediately. i