and the company declined to tell us whye so tony dokoupil set out to find the answer. >> he just wanted an answer. >> he just needed a little help. >> reporter: dan and dorothy kearns say their 20-year-old son alex believed he was in deep financial trouble from last june when his robinhood app flashed what appeared to be a negative balance of $700,000. >> he's been told we're freezing your account for the moment and you owe us money. >> right. i think he was in pure terror about the situation. >> reporter: robinhood is a stock trading platform that allows anyone to trade with no fees and experience and no minimum balance. headquartered in silicon valley, the company also has no phone numbers for customers to call. >> alex had written them asking for help. unfortunately, that's the only way that robinhood communicates is through email. and their response was a canned reply, basically, we'll get back to you later. >> reporter: later, it turned out would be too late. more than a full day after alex sent three emails to the company. another automated message suggested he didn't owe any mone

i'm gayle king, that's anthony mason, that is tony dokoupil. >> covid chaos at hospitals taking a toll on america's frontline workers, how one hospital is helping the workers dealing with the mental health effects of the pandemic. >>> a controversial congresswoman, citing loony lies and cancer for the republican party. the future of the gop. >>> the nfl's dynamic duo, tom brady and gronk will be together again at the super bowl. what it will take for them to make history again, this time with the buccaneers. >> they are ready, but so are the chiefs. but first, here's today's eye opener, it's your world in 90 seconds. >> we had a wonderful 2020, this is a great way to kickoff 2021. >>> hour by hour, inch by inch, this snow just keeps piling up. >> this is unbelievable. some of would get three feet of snow out of this. this is like a rocky mountain in the biggest city in the country. >> 2 1/2 feet of snow, it's over, i won't get this car out until spring. >>> president biden met with ten senate republicans to hear their proposal for a covid relief package. >> what we did agree to do is t

i'm gayle king with anthony mason and tony dokoupil. history will be made today with the start of former president trump's second impeachment trial. we'll show you what to expect and how we got here from the capitol riot. >>> the vaccine rollout is picking up speed. but when it comes to long-term care facilities red tape can get in the way. plus, we'll reveal what one ride share company is doing to help get more doses out. >>> part two of our investigation into the online trading app robinhood that one family blames for the death of their son. we talked to a former contractor about the company's customer care problems. >>> and hackers try to poison a florida city's water supply. just miles from the site of the super bowl. why officials say it's a wake-up call. >> very scary stuff. but first, here's today's "eye opener," it's your world in 90 seconds. >> is donald trump guilty of inciting a violent mob against the united states? >> the second impeachment trial of former president trump is set to get under way on capitol hill. >> you can'

that's tony dokoupil and that's anthony mason. on "cbs this morning," a new government report on t the popossible ririsks. >>>>> backlklash grorows agagai country star morgan wallen over his s use of a r racial slur. the fast moving fallout and wallen's response. >>> and queen latifah is the equalizer in her new show on cbs. she'll tell us how the show tackles the real life fight for justice in america. >> looking forward to that. >>> first, here's today's eye opener at 8:00. >> the republican party facing a very stark choice about its future. at the center of all this is marjorie taylor greene. >> congresswoman liz cheney survived an effort to remove her from gop leadership. she had faced public anger for voting to impeach former president trump. >> this private vote over liz cheney gave some republicans the opportunity to defy president trump without having to do so publicly. that will be a little bit different in today's vote. >> we are trying to get there. >> appalachia couldn't be prettier or poorer in some places. we came he

i'm gayle king, that's anthony mason, that's tony dokoupil.irst, on cbs news, new details of the biden administration's plan to reopen the schools. plus, president biden gives a covid vaccination effort a boost with a deal for 200 million more doses. >>> the defense will take center stage today in former president trump's impeachment trial over the assault on the capitol. why a group of republican senators met with trump's lawyers to talk strategy. >>> a deadly texas pileup shows the dangers of a brutal weekend of weather ahead. 65 million americans are under winter weather alerts. we'll hahave a full l forecast.. >>> and mamaren morrisis and he husband d ryan hurd d are makinw music c together w with their r duet. they will tell us how staying home brought them even closer to perfect harmony. >> cannot wait to hear it. but first, here's today's "eye opener," it's your world in 90 seconds. >> incitement to violent insurrection is not protected by free speech. there is no first amendment defense to impeachment. >> reporter: house democrats wrap

. >>> plus, tony dokoupil examines the legacy of housing discrimination against black americans and how are confronting it. >>> and we'll speak with singer andra day and director lee daniels about their new movie "the united states versus billie holiday." that's the "cbs morning news" for this friday. thanks for watching. i'm anne-marie green. have a great weekend. ♪

i'm gayle king with anthony mason and tony dokoupil. a third coronavirus vaccine is a step closer to winning fda approval, plus why booster shots may be necessary to stop dangerous new variants of this virus. with mexico where thousands of asylum seekers hope they will soon gain entry to the u.s. under president biden's policies. we'll show you how the administration's new approach is changing things on the ground. >>> cbs news investigates alleged gangs within the los angeles county sheriff's department. we speak exclusively with deputies who told us these gang members are encouraged to shoot people as part of their initiation. >>> and tiger woods' car crash is declared an accident. the latest on that investigation, plus the medical risks that he faces during his recovery. the whole world pulling for tiger. >>> first, here's today's "eye opener," your world in 90 seconds. >> reporter: the u.s. is one step closer to a third covid-19 vaccine. >> reporter: the fda says johnson & johnson's coronavirus shot is safe and effective. >>> unlike

tony dokoupil has the story. >> to be honest, it was really a joyful household. >> it was. >> reporter, dan and dorothy kearns had a full house after the pandemic brought their 20-year-old son alex home from college. >> one night he says to me, like, mom, i don't know what i want to do with my life yet, but i do know i want to help people. >> reporter: but alex was also interested in investing and had opened an account with robinhood, an app that lets anybody buy and sell stocks with no fees and no experience. >> didn't see the harm in doing that. it was limited exposure. so -- >> reporter: where did he get the money that he had from? >> that was grandma and grandpa money, gifts. all told, maybe $5,000 into savings. >> reporter: what the kearns didn't realize is he had also been approved by robinhood to buy and sell options, a riskier instrument with the potential for huge losses. >> i don't understand how they allowed that to happen in the first place.s ot him to t o nightsh a negive baof an automated email demanding alex take immediate action, requesting a payment of more than $170,0

i'm gayle king with anthony mason and tony dokoupil. today we mark a milestone of grief.on lives in this country. dr. anthony fauci will share his thoughts on what this moment means for him and what's next. >>> dramatic video captures a terrifying engine fire aboard a flight above colorado. why boeing now says all 777s with this type of engine should be grounded. >>> many texans till struggle for the bare necessities with lines for food and water. how the crisis could mean years of financial hardship, too. >>> and honoring a war hero

that's tony dokoupil. we could be close to a leap forward in the race to vaccinate america as a single-dose vaccine heads toward approval. plus, hear one family's story about their fight against the new covid variant. >>> the house votes to strip representative marjorie taylor greene of her committee assignments for endorsing violence and anti-semitic lies. why most republicans chose not to join the effort. >>> plus, we'll talk exclusively with congresswoman alexandria ocasio-cortez after her floor speech on the capitol riots. >>> we're high in the sky with law enforcement trying to keep the super bowl safe. also, jim nantz and tony romo will give us their take on the historic match-up before they call sunday's game. >> and they got some thoughts. >>> first, here's today's "eye opener," your world in 90 seconds. >> reporter: pharmaceutical company johnson & johnson is asking the fda to allow it to become the newest option for the coronavirus vaccine. >> in the critical area of keeping people out of the hos

i'm gayle king with anthony mason and tony dokoupil.still struggling to survive in this cold without power. we'll show you why a state with huge energy resources cannot keep all the lights on. >>> troubling new findings about a covid mutation make the push for vaccines even more urgent. plus, we take you to one california hospital that could be a test case for so-called herd immunity. >>> today nasa will attempt it's most difficult mars landing ever in what's described as seven minutes of terror

i'm gayle king with anthony mason and tony dokoupil. bitter cold.ch of the country, and two-thirds of americans will get hit before it's done. the latest on where this massive storm is heading. >>> the senate votes to acquit former president trump of incitement of insurrection leaves republicans divided. why most backed mr. trump and how he still faces serious legal problems. >>> passions spill over about wearing a mask regardless of government mandates. one family is even mocked about it aei

that's tony dokoupil. it's tom brady's world, it seems. we're all just living in it. the greatest quarterback of all time wins his seventh super bowl ring as tampa bay rolls over the chiefs. we brought all the highlights of the game and the big show around it in the middle of a pandemic. >>> president biden talks to norah o'donnell in his first where he says he will compromise on covid relief and where he won't. >>> new trouble for the popular stock trading app robinhood. cbs news investigates a young online trader's death and why his parents say the app is to blame. we'll show how robinhood is

i'm gayle king with anthony mason and tony dokoupil.ens of millions are in danger this morning from a huge winter storm stretching from texas to maine. and a deadly tornado overnight destroyed homes in north carolina. we'll have the latest forecast with even more bad weather on the way. >>> the bitter cold is causing a power crisis in texas, with rolling blackouts forcing many to endure freezing conditions. how it's also threatening the state's covid vaccine supply, as officials scramble to save thousands of doses. >>> and new york governor andrew cuomo is accused of underreporting covid-related nursing home deaths and response and the heartbreaking stories of families demanding answers. >>> but first, here's today's "eye opener," your world in 90 seconds. >> millions of people without power as a deadly storm grips much of the country. >> at some point, it looked like a scene from dr. zhivago. >> nowhere is harder hit than texas. the electrical grid can't handle the demand. >> it's a system failure. >> oklahoma city will be 11 below zer

that is tony dokoupil.resident biden and vice president harris mourn the 500,000 americans who died in this pandemic in a solemn memorial at the white house. how mr. biden empathized with those who have lost loved ones and his message of hope. >> the wife of joaquin "el chapo" guzman is arrested in virginia for her alleged role in his cartel. why it may lead to a breakthrough in the fight against drug trafficking. >>> disturbing new information about elijah mcclain's encounter with police in colorado before he died in the hospital. what a new report means for his family's fight for justice. >>> and amazing video and sound from "perseverance" on mars. more than 130 million miles away. >> yeah, what's happening up there? but first, here's today's "eye opener," it's your world in 90 seconds. >> as we acknowledge the scale of this mass death in america, remember each person and the life they lived. >> 500,000 dead from covid-19. a once unthinkable milestone as the president orders flags to half-mast. >> while w

i'm gayle king with tony dokoupil, that's anthony mason.ut their stutunnin super bowlwl performrmances. >> foror somee superer bowl vie it's allll about thehe ads,s, b which oness playedd the best? first on "cbs this morning," the results of the "usa today" ad meter as voted by the fans. >> and heros in the stands. we've got video diaries from frontline health care workers who went to the super bowl about finally having fun after a life-changing year. >> they deserve it. first here's today's "eye opener" at 8:00. >> third option. end zone. caught! gronkowski! again with the touchdown. >> tom brady up against the defending super bowl champs and now he has super bowl ring number seven. >> i'm glad he's on my team and he definitely owed me this one and took care of business because he took away a super bowl from me two years ago. >> it's the first time the winning team city has also hosted the super bowl. people here were elated to see the bucs come out on top and hit the streets to celebrate. >> do you think a year from now there will be a su

i'm gayle king, tony dokoupil and anthony mason.try blasting the south and midwest heading east. how historic conditions in texas forced a state of emergency. >> how one u.s. airline is rolling g out a new w way to ma flying safafer duringg the pandemicic. aa look at how united is giving travelers access to in airport covid testing. >> as part of our black history series, how the race based wealth gap could be costing us a trillion dollars a year. >> a lot of money. >> here's to you "eye opener" at 8:00. >> a massive storm is cutting a path across the country. this is texas. >> the freezing temperatures combined with the windchill makes it feel like it is between 20 and 30 degrees below zero. let me repeat that 20 to 30 degrees below zero. >> on the backside of this system it is cold, temperatures 50 degrees below. instead it will be about 5 degrees. >> louisiana has a mask mandate. take a look at what we saw in downtown lafayette over the weekend. young people maskless crowding in bars, some lines up to get in the back door. >> sen

tony dokoupil, that's anthony mason.stunning start to the proceedings. >>> sarah thomas helped level the playing field when she became the first woman to officiate a super bowl. she tells us how she got there. >>> and a little free art gallery to soothe the soul during the pandemic. how a whole neighborhood is helping bring tiny art into people's homes. >>> first, here is today's eye opener at 8:00. >> the opening arguments officially begin today of former president trump's second impeachment trial. >> they're going to say it wasn't simply an errant comment here or there, but a campaign of lies that led to an uprising from his followers. >> what we know about the former president trump and how he feels about what he saw unfold on tv yesterday. >> he did not like it. he was not pleased, it was such a weak and rambling defense. >> if the guidelines are met, vaccinating teachers is not considered necessary to reopen. here in philadelphia, the teachers say they won't return to the classroom until all schools are safe. >> the

i'm gayle king with anthony mason and tony dokoupil.utrage grows in texas where many families are still struggling to survive in this cold without power. we'll show you why a state with huge energy resources cannot keep all the lights on. >>> troubling new findings about a covid mutation make the push for vaccines even more urgent. plus, we take you to one california hospital that could be a test case for so-called herd immunity. >>> today nasa will attempt it's most difficult mars landing ever in what's described as seven minutes of terror. how the mission could provide answers about life on the red planet. >>> and singer fka twigs talks to us in her first tv interview since filing a lawsuit accusing her former boyfriend, shia labeouf, of abuse. how she hopes speaking out can help others. >>> first, here's today's "eye opener," it's your world in 90 seconds. >> reporter: this is no longer just an emergency, it's clear that it is a disaster. >> reporter: the deep freeze isn't letting up in the lone star state. >> reporter: in texas, sno

i'm gayle king, that's tony dokoupil, that is anthony mason.test on where this storm is heading and how it's causing travel chaos. >> we have a big announcement from tony bennett still bringing joy with his music even in lockdown. why his family is breaking their silence now. >>> a new type of fan in the stands at the super bowl. how one company is making sure we see a big crowd on tv safely. >> they say it can't be done. >> first here's today's "eye opener" at 8:00. >> it is a monster storm that a lot of people are dealing with dangerous conditions including not just the snow but the high winds. >> we've already seen about 6 inches of snow. as you can see it's still coming down with more on the way. >>> we are sitting and waiting on a blockbuster snowstorm. it is under way, but it's going to get fast and furious soon. >> this morning an exclusive look inside the community hospital here which is on the frontlines of the covid crisis. in there they have active duty military personnel working side by side with civilian doctors and nurses. >> repu

i'm gayle king with anthony mason and tony dokoupil. a battle for the soul of the gop.e to punish one of their own members for promoting violent and anti-semitic conspiracy theories. how last night's closed door meeting is setting up today's historic public vote. >>> health officials face huge challenges getting the covid vaccine to some remote areas. we take you to one rural county where a mobile medical clinic serving thousands hasn't received a single dose. >>> we have an inside look at the super bowl preparations

i'm gayle king, that's anthony mason, that is tony dokoupil. >> covid chaos at hospitals taking a tollerica's frontline workers, how one hospital is helping the workers dealing with the mental health effects of the pandemic. >>> a controversial congresswoman, citing loony lies and cancer for the republican party. the future of the

i'm gayle king, that's anthony mason, that's tony dokoupil.irst, on cbs news, new details of the biden administration's plan to reopen the schools. plus, president biden gives a covid vaccination effort a boost with a deal for 200 million more doses. >>> the defense will take center stage today in former president trump's impeachment trial over the assault on the capitol. why a group of republican senators met with trump's lawyers to talk strategy. >>> a deadly texas pileup shows the dangers of a brutal weekend of weather ahead. 65 million americans are under

that's tony dokoupil.be close to a leap forward in the race to vaccinate america as a single-dose vaccine heads toward approval. plus, hear one family's story about their fight against the new covid variant. >>> the house votes to strip representative marjorie taylor greene of her committee assignments for endorsing violence and anti-semitic lies. why most republicans chose not to join the effort. >>> plus, we'll talk exclusively with congresswoman alexandria ocasio-cortez after her floor speech on the capitol riots. >>> we're high in the sky with law enforcement trying to keep the super bowl safe.

i'm gayle king with anthony mason and tony dokoupil. >>> a massive storm is blasting the northeast.nder weather alerts. it's not only affecting travel but also the fight against the coronavirus. >>> we go inside a hospital in one of los angeles' hardest hit communities where medical personnel are being recruited from the department of defense. >> given what you've seen in the war zone, how does this compare? >> i think there's a lot of similarities. >> why some nurses are only getting days to train. >>> "60 minutes" reveals china

i'm gayle king, this is tony dokoupil, that's anthony mason.>>> the u.s. officially rejoins the paris climate accord today. our exclusive conversation with john kerry about america's new path. >>> and the powerer o of ladyy n the n new m movie the unununite statates versus s billie holida. we'll talk to the star and director of the film about holiday's untold story. >>> first, here is today's eye opener at 8:00. >> millions of people in texas who endured massive power cuts are now facing critical shortages of drinking water. >> at this apartment complex, a water pipe burst and flooded the three levels below it. >> temperatures are expected to drop back into the teens tonight. what has you most worried? >> what has me most worried is making sure people stay warm. if you're cold, don't stay in your house, go to one of the warming stations. >> what do you make of his decision to go, this explanation now about it was a mistake? >> yeah, i mean, look, who among us wouldn't like to get to cancun after all this weather, but, you know, you're just not

that's tony dokoupil.trial. last senator amy klobuchar whether it could change the trial's outcome. >>> racial bias in hiring takes many forms, often coming down to somebody's name. two workers tell us about their experiences as part of our black history month series. >>> country star morgan wallen apologizes for using a racial slur and blames it on a bender. is his apology enough? >> seems to be trying. first, here's today's eye opener at 8:00. >> the power of that video evidence is so undeniable. once you see it, you cannot unsee it. >> a capitol police officer in the gallery above had tears in his eyes as some of the most brutal footage played out. >> we mentioned it is a political trial, could it at some point be a criminal trial? >> there could be criminal charges. the prosecution of the former president is not something that a prosecutor will take up on a whim, though. >> he contacted the state's health department. they tell us now their biggest issue is just getting the vaccine here in alabama. >> f

i'm gayle king with anthony mason and tony dokoupil.ne is a step closer to winning fda approval, plus why booster shots may be necessary to stop dangerous new variants of this virus. with mexico where thousands of asylum seekers hope they will soon gain entry to the u.s. under president biden's policies. we'll show you how the administration's new approach is changing things on the ground. >>> cbs news investigates alleged gangs within the los angeles county sheriff's department. we speak exclusively with deputies who told us these gang members are encouraged to shoot people as part of their initiation. >>> and tiger woods' car crash

i'm gayle king, anthony mason and tony dokoupil are all here. >>> millions in texas are without heatwer grid buckle with more frigid conditions on the way? >>> and president biden makes a big promise that every american behind the rollout of covid ofm vaccine. >>> and a trial to see if the vaccine can be given to kids. how vaccine nating children can drive do o

i'm gayle king with anthony mason and tony dokoupil.ons are in danger this morning from a huge winter storm stretching from texas to maine. and a deadly tornado overnight destroyed homes in north carolina. we'll have the latest forecast with even more bad weather on the way. >>> the bitter cold is causing a power crisis in texas, with rolling blackouts forcing many to endure freezing conditions. how it's also threatening the state's covid vaccine supply, as officials scramble to save thousands of doses. >>> and new york governor andrew cuomo is accused of underreporting covid-related

i'm gayle king with anthony mason and tony dokoupil. >>> new positive signs in the fight against coronavirusl disparity in who's getting this vaccine. we'll show you what one hospital is doing to address it. >>> the fbi is mourning two of its own after one of the deadliest days in decades for the bureau. how a doorbell camera reportedly played a part in their death. >>> disturbing new video from minneapolis. officers charged in the death of george floyd were involved in another incident just weeks before. >>> and the

i'm gayle king with anthony mason and tony dokoupil. the crisis in texas escalates.o access drinking water, and now some he lt on r.e being charged gog disa> texas natoted cruz fas intense heat for flying to cancun while his constituents shivered in the bitter cold. why he's now calling the trip a mistake. >>> this country's history of housing discrimination helped create a huge wealth gap between white and black americans. the shameful truth about many suburbs that touches on my own family's roots. >>> and nasa makes history with its newest mars mission. >>ou

that is tony dokoupil.harris mourn the 500,000 americans who died in this pandemic in a solemn memorial at the white house. how mr. biden empathized with those who have lost loved ones and his message of hope. >> the wife of joaquin "el chapo" guzman is arrested in virginia for her alleged role in his cartel. why it may lead to a breakthrough in the fight against drug trafficking. >>> disturbing new information about elijah mcclain's encounter with police in colorado before he died in the hospital. what a new report means for his family's fight for justice.

i'm gayle king with anthony mason and tony dokoupil.e today with the start of former president trump's second impeachment trial. we'll show you what to expect and how we got here from the capitol riot. but whent comes to long-term s. care facilities red tape can get in the way. plus, we'll reveal what one ride share company is doing to help get more doses out. >>> part two of our investigation into the online trading app robinhood that one family blames for the death of their son. we talked to a former contractor about the company's customer care problems. >>> and hackers try to poison

i'm gayle king with anthony mason and tony dokoupil. today we mark a milestone of grief.he coronavirus has claimed nearly half a million lives in this country. dr. anthony fauci will share his thoughts on what this moment means for him and what's next. >>> dramatic video captures a terrifying engine fire aboard a flight above colorado. why boeing now says all 777s with this type of engine should be grounded. >>> many texans till struggle for the bare necessities with lines for food and water. how the crisis could mean years of financial hardship, too. >>> and honoring a war hero decades later as we celebrate black history month. we speak to a pioneering vietnam vet who may finally get his due. >> sure sounds long overdue. >>> first, today's "eye opener," your world in 90 seconds. >> the one thing we don't want to do is to get complacent that it's coming down so sharply that now we're out of the woods. >> reporter: the u.s. stands at the brink of 500,000 deaths from the coronavirus. >> this has taken a tragic toll on the united states, but we should be optimistic. i think

i'm gayle king with tony dokoupil and anthony mason.om the doctors who are treating him. >>> former capitol security chiefs blame an intelligence breakdown for the failure to stop the january 6th riot. a republican senator who listened to their testimony will give us his take. >>> we talk with the legendary photographer neil leifer on a lifetime of witnessing history from behind the lens. >> you know those photos. first, here's today's eye opener at 8:00. >> doctors say tiger woods is recovering from serious leg injuries after that terrible car crash in california. >> authorities say woods is very fortunate to be alive. on twitter, his twitter account confirmed he did have major surgery on his right leg. >> they had to put a rod in with pins on either side to stabilize this bone. and then here in the ankle, where multiple bones were fractured, the healing process takes four to six months. luckily it is done, the surgery now. >> most of the officials who testified yesterday have since resigned in the wake of the insurrection. they all ag

i'm gayle king with anthony mason and tony dokoupil. >>> new positive signs in the fight against coronavirus but there's still a troubling racial disparity in who's getting this vaccine. we'll show you what one hospital is doing to address it. >>> the fbi is mourning two of its own after one of the deadliest days in decades for the bureau. how a doorbell camera reportedly played a part in their death. >>> disturbing new video from minneapolis. officers charged in the death of george floyd were involved in another incident just weeks before. >>> and the super bowl economy is not what it used to be because of the pandemic. how local businesses in tampa are still trying to cash in on the big game. >> can't wait till sunday. but first, here's today's "eye opener." it's your world in 90 seconds. >> he said he heard machine gun fire 6:00 in the morning. >> he heard like boom, boom, boom, and two minutes later you hear the same rumbling, boom, boom, boom. >> in south florida fbi agents are gunned down trying to serve a search warp the in a child exploitation case. >> two killed, three others wounde

i'm gayle king, anthony mason and tony dokoupil are all here. >>> millions in texas are without heat in the coldest winter there in generations. why did the power grid buckle with more frigid conditions on the way? >>> and president biden makes a big promise that every american can be vaccinated by the end of july. what is behind his optimism behind the rollout of covid vaccine. >>> and a trial to see if the vaccine can be given to kids. how vaccine nating children can drive down overall transmission rates he.e. we will talk to dr. anthony fauci. >>> and we have a candid conversation with vince gill, maren morris and ricci palmer as part of our new series "unifying america." >>> great lineup. but first, here's today's "eye opener," it is your world in 90 seconds. >> we're going to die. >> millions of americans without heat during a deadly deep freeze as more winter weather moves in. >> here we go again. exact same area with another snowstorm. and then that storm will be pushing to the northeast. >> donald trump now blasting senate majority leader mitch mcconnell saying mitch is a dou