tsb has blamed last year's it problems for a pre—tax loss of more than a £105 million. says 2018 was its most challenging year. about 80,000 customers switched their bank account away from tsb in 2018, 30,000 more than 2017, after some people went weeks without working services. the bank also had to bear the cost of customer compensation and fraud. universities will be required to publish information on what they are doing to tackle the attainment gap between students from different ethnic backgrounds, the government has announced. official figures show that record numbers of ethnic minorities are attending university, but only 56% of black students achieve top grades, compared with 80% of their white peers. as part of a string of measures announced today, universities will be required to publish data on admissions and attainment broken down by ethnicity, gender and socio—economic background. newswatch is coming up in15 minutes. but first on bbc news, it's time for click. the construction of a wall at the us—mexican border has dominated american politics since donald tr

in the business news: unsurprising news from bank and tsb asa unsurprising news from bank and tsb as at the fastest pace on record. the research, by ihs markit found also that employment in the sector has fallen fell and warned that export orders were "near—stagnant". despite online giant amazon reporting record sales and profit for the christmas holiday period, investors forecast lower—than—expected sales for the first three months of the year. shares in the online giant fell almost 5% in after—hours trading. tsb's computer meltdown pushed the bank into a loss of more than £105 million loss last year. that is down from a profit ofjust under £163 million in 2017. a disastrous it upgrade led to some customers being without services for weeks. the bank had to cough up £330 million in extra costs with about a third of that for customer compensation. let's talk to frances coppola, a banking analyst. good to talk to you. unsurprisingly big bill for tsb and a big cost incurred for that computer glitch. it's very large. they are also talking about recovering about 150 million from their it

. spring, so it feels like a new chapter for tsb.a slightly weaker growth forecast. one of these funny things, the chief executive, jeff bezos, said that they were very busy over christmas, a third record quarter of sales, profits up 60% in the last quarter to £2.2 billion. but yet, as you say, their share price has dropped 5% in after—hours trading, and this is really because investors were looking forward, they we re investors were looking forward, they were looking for how amazon will grow going forward, and they have said it will be slightly slower than expected. they say that in india, the new e—commerce regulations will stifle their growth, they have had issues with currency fluctuations, and also competitors are coming into this space. 0r and also competitors are coming into this space. or to put it into context, they are still talking about growth of 10—18%. if you wa nted about growth of 10—18%. if you wanted to buy on amazon share today, it would cost you $1650. it is extraordinary when you say that the share prices have fa

many tsb customers will remember why. remind us all what happened.customer details from an old system to a new when the mac one, and it went wrong, meaning 2 million current account holders did not have access to their current account four weeks, and it affected branches as well. we are hearing today that the cost so far is around £330 million for dealing with that, a number which will scare other banks witless, and here is a breakdown of how they arrived at this. £125 million for compensation, nearly £50 million for frauds that we re nearly £50 million for frauds that were perpetrated during the chaos on customers, £122 million for the cost of recovering the systems, and then £34 million for charges that were waived during the period. now, set against that, they have said they are going to gain £150 million from the subsidiary looking after technology of their parent spanish bank, sub adele, and it is interesting they will get that money, because it suggest that this technology operation from spain, which was behind the new system, is shouldering so

we all know banks are being hit by increasing numbers of it shutdowns, tsb, visa, barclays, cashplusrned that the number of incidents last year runs into dozens with some big banks reporting 30 or a0 breakdowns or hacks in the last nine months. uk banks have begun publishing the number of operational and security incidents under a voluntary scheme overseen by the financial regulator. let's talk to kevin peachey, the bbc‘s personal finance reporter. let's just try and define what these incidents are. what do the range to and from? this is operation or security incidents and they are ones that stop people, customers, being able to make payments. the frustrating times when your online banking goes down or your mobile banking goes down or your mobile banking app. and you can't make a payment. it is the first time that banks have told us the frequency of these cases and their are —— there is quite a range, for example the top one is barclays, with 41 cases in the nine months to the end of last year. many of those are minor glitches, they say, but it has been transparent about all of them.

tsb says the it failure it suffered last year cost it more than £100 million. a lack of evidence about how effective the drugs are for the elderly. but a review of 28 different trials found statins lowered the risk of major cardiovascular disease in all age groups. and those are the main stories this morning. coming up, we'll get the weather with sarah. mike is here with the sport. yes, good morning. that huge sporting event to marked the start of spring, six nations takes us through to midnight, much older than the football world cup, takes us packed to 1883 —— mid—march. it was the five nations. ireland start as favourite. where does it kickoff? paris tonight on the bbc! wales are in paris to take on france in the opening game. the welsh come in to the event on the back of an impressive run of results, and victory in the french capital would be their tenth win in a row. it is massive. we are not looking at focusing on records. obviously it would be nice, we will be reminded, like you have, that's fine, we usually have good performances and get results. we are

tsb has blamed last year's it problems for a pre—tax loss of more than £105 million.rs switched their bank account away from tsb in 2018, 30,000 more than 2017, after some people went weeks without working services. the bank also had to bear the cost of customer compensation and fraud. universities will be required to publish information on what they are doing to tackle the attainment gap between students from different ethnic backgrounds, the government has announced. official figures show that record numbers of ethnic minorities are attending university, but only 56% of black students achieve top grades, compared with 80% of their white peers. as part of a string of measures announced today, universities will be required to publish data on admissions and attainment, broken down by ethnicity, gender and socio—economic background. the national audit office says the three main health screening programmes in england for bowel, breast and cervical cancer failed to reach as many people last year as the government had hoped. the nao also says nearly 100,000 women are waiti

tsb has described the last 12 months as its most challenging.inistration for a second time. the stores will remain open while the company's administrators seek a buyer. leave.eu and eldon insurance, a company owned by its founder arron banks, have been fined £120,000 over data law breaches. the information commissioner said systems for separating the personal data of insurance customers and subscribers to the political campaign were ineffective. the comedianjeremy hardy has died from cancer at the age of 57. as well as being a stand—up, he was a stalwart of radio shows such as the news quiz and i'm sorry i haven't a clue. in a statement his publicist said jeremy hardy had retained to the end, "the principles that guided his life, trying to make the world more humane, and to be wonderfully funny." here he is giving his thoughts onjogging enthusiasts. now they dress to impress — they need branded gear, they need something high—vis in case they have to stop and do some construction work along the way. laughter. they've got to have a baseball cap an

and we've also got some figures from tsb?he bank had done enough to attact customers back. they do seem to have worked very hard on repairing their reputation, and there is some evidence that people actually have been quite forgiving, that they have had people coming back to them. they lost a lot of people, obviously, when the meltdown was happening and just afterwards. but they have been attracting people back again, so i think that people do seem to think, well, it was a huge disaster but they can put this behind them and move on. tells what the markets are doing. we have these strong figures from the us, double what was expected by most people, a bit of a bus, but not as much as one would expect. —— a bit ofa much as one would expect. —— a bit of a boost. in the background, however, you've got to remember these american markets are also thinking about what the federal reserve we re thinking about what the federal reserve were saying a couple days ago, that there probably is less of ago, that there probably is less of a rea

tsb has blamed last year's it problems for a pretax loss of more than a 105 million pounds. 2017, after some people went weeks without working services. the bank also had to bear the cost of customer compensation and fraud. the off licence chain, oddbins, has gone into administration for a second time. its stores will continue to trade while administrators seek a buyer. more than 500 jobs are at risk. oddbins' owners blamed tough trading conditions on the high street and uncertainty over brexit. universities will be required to publish information on what they are doing to tackle the attainment gap between students from different ethnic backgrounds — the government has announced. official figures show that record numbers of ethnic minorities are attending university, but only 56% of black students achieve top grades, compared with 80% of their white peers. as part of a string of measures announced today, universities will be required to publish data on admissions and attainment, broken down by ethnicity, gender and socio—economic background. there have been numerous tributes

tsb has blamed last year's it problems for a pretax loss of more than a £105 million.d their bank account away from tsb in 2018, 30,000 more than 2017, after some people went weeks without working services. the bank also had to bear the cost of customer compensation and fraud. the off licence chain oddbins has gone into administration for a second time. it's stores will continue to trade while administrators seek a buyer. more than 500 jobs are at risk. oddbins' owners blamed tough trading conditions on the high street and uncertainty over brexit. the snow leopard is an animal in serious danger. native to central and southern asia there are estimated to be fewer than 10,000 of them still alive. and that figure's expected to go down in the coming years. but conservationists are trying to do something about it, as tim allman reports. there is a bleak splendour to the altai mountains. cold and unforgiving, you have to be tough to survive here. mergen markov has lived here all his life. he is on the hunt for snow leopards — not to kill, but to photograph, these automatic c

infallible, you only need to look at the massive failures last year with beazer added, the chaos at tsbs a vital role to play. it's a really valua ble has a vital role to play. it's a really valuable for bike in those situations. alternately this comes down to, it's a question of choice, we believe consumers should have the freedom to pay however they wish to and we want to prevent a situation we are sleepwalking into a cashless society and those people are getting left behind. that's why we are campaigning and calling for regulatory action. a couple of practical point she would like the regulator to do. review the changing landscape, we are not being chris cooper have about what action we wa nt cooper have about what action we want them to take but we want them to ta ke want them to take but we want them to take stock of the changes have meant from commercial interest and to make sure they are not completely aduu to make sure they are not completely adult line with consumers interests. we wa nt adult line with consumers interests. we want to make sure people are not stripped from their

results, but unfortunately they were quiet on that. 20 more on the live page, including analysis on the tsborecast lower—than—expected sales for the first three months of the year, sparking investor fears over slowing growth. it's been a big week for economic news — with everything from slowing economies in europe and china — to the latest announcement from the us federal reserve making the headlines. here to make sense of it all is dharshini david, our economics correspondent. the us and china moved closer to settling their trade dispute this week, or did they? all eyes are on that very tense relationship between the two. they have called a 90 day truce in the trade war, and that expires on the 1st of march. at that point, we could see tariffs being raised once again. has there been any signs of any progress? well, they have been meeting and i have said that they wa nt to meeting and i have said that they want to meet again. now, of course, women like us know all about the dating scene. it was a while ago. of us. but we all know that one date and suggesting meeting up again doesn't necessa

we saw with lloyds tsb, when they had their big software glitch, which meant that people actually couldn't another solution. you expect the internet to be there for you these days and when it's not, that causes problems. the fact that there are so many it outages in banks, that can be an issue. like my mum for example had no problems because she banks at her local branch. lovely to have you on the programme, thank you forjoining us. old check but, that's the way to do it. oh dear, we are going back to the 90s! that's it from business live today. there will be more business news throughout the day on the bbc live web page and on world business report. we'll see you again tomorrow. high there, good morning, yesterday, temperatures got up to 14—19 across the uk, that was the last of the warm and sunny days. today and the next few days, well, we are back to normal. the weather will be more in from the atlantic, which is more usual for this time of year. you can see this morning we have this weather front here bringing quite a bit of cloud and also some rain. rain this morning across wales, nor

i'm jamie robertson in the business news: the tsb bank has revealed how much its computer meltdown costss in 2018 of over 100 million. it made a profit in 2017. uk manufacturers are preparing for brexit by stockpiling raw materials at the fastest pace on record. the research, by ihs markit reported two other findings: employment in the sector has dropped and: export orders are "near—stagnant". oddbins, the off—licence chain, has gone into administration, putting hundreds ofjobs at risk. an administrator has been appointed to run the business while they attempt to find a buyer. one in four uk households do not have insurance cover for their possessions, according to the association of british insurers. that is despite the average cost of home contents insurance now standing at a record annual low of £127 a year, or £2.40 a week, says the abi's home insurance premium tracker. laura hughes from the association of british insurers. what strikes me isn't the number of people who are not insured, but the low cost, why is it so low? we have a very competitive insurance industry which often kee

outage at tsb last summer. that left some two million customers locked out of their accounts >>> full year net profit at spanish bank bbva surged 51.3% year-on-year, coming in at 5.32 billion euros. the lender saw its earnings booszed by the sale of thits its chilean unit, and it 45i8ed solid growth in the mexican market the second largest bank in spain earn warned of a difficult environment in 2019, but it sees double digit profitability throughout the year. >>> caixabank, finally, missed expectations despite rising almost 11% the spanish lender saw a net interest income rise moderately in 2018 helping it decleare a dividend, a share to be paid out in april >>> lots of banking this morning. also coming up next, as we discuss, washington and beijing hailed progress in trade talks as president trump had a meeting with president xi. more when we return. my mom washes the dishes... ...before she puts them in the dishwasher. so what does the dishwasher do? cascade platinum does the work for you, prewashing and remo