, verizon's dave hickey apologized.dave hickey, verizon"we are truly sorry, and we're making every efforter happens again."chief bowden's statement was included in a lawsuit filed against the federal communications commission by santa clara county, the fire department, san jose and multiple other parties in support of net neutrality.james williams, santa clara county counsel their #1 priority to keep us safe, to protect lives and property and any impediment to that is just unacceptable." michelle kingston, mkingstonnewsverizon is introducing a new service plan next week that will feature unlimited data with an easy way to upgrade service at no additional cost.in santa clara michelle kingston kron 4 news (lydia)still ahead... still ahead... coffee shop plans are brewing up controversy in the bay area -- and it's all because of what the baristas will be wearing. (ácommercialá) do you need the most trusted battery in your wireless mouse? maybe not. maybe you can trust that during your fantasy draft, the computer won't autodraft a kicker in the 7th round. or... you could just trust duracell.

, verizon's dave hickey apologized.dave hickey, verizon"we are truly sorry, and we're making every effort it never happens again."chief bowden's statement was included in a lawsuit filed againsthe federal communications commission by santa clara county, the fire department, san jose and multiple other parties in support of net neutrality.james williams, saa clara county counsel their #1 priority to keep us safe, to protect lives and property and any impediment to that is just unacceptable." michelle kingston, mkingstonnewsverizon is introducing a new service plan next week that will feature unlimited data with an easy way to upgrade service at no additional cost.in santa clara michelle kingston kron 4 news (live) taking a live look outside at san francisco's embarcadero.... (anchor) (anchor) time now to check on our weather... with meterologist mabrisa rodriguez. lawrence lane are still bringing heavy rains and flooding to hawaii. more flooding is likely over the next couple of days. it was not as hazy today as we began to see more of a westerly wind. and highs were warmer too with more s

. >> dialing back verizon takes heat for throttling data for firefighters. >> we make sure it never happens again. >> reporter: difficult decision. arizona senator john mccain says he is going to stop medical treatment for brain cancer. the "four on 2" starts now. >>> a dangerous chemical spill on interstate 880 in hayward this afternoon. at one point, both directions of the freeway were shut down but just moments ago the northbound lanes were reopened as firefighters continue to work to try to stop acid that's leaking from that tanker truck. we are still waiting for those southbound lanes of 880 to re- open but as you can manage, the damage to the afternoon commute is done. welcome to the "four on 2". i'm alex savidge. >> i'm heather holmes. this is a traffic nightmare on this friday afternoon. we begin with this breaking news happening in hayward. southbound 880 at winton avenue was first closed around 12:30 and then the northbound lanes were closed after a truck transporting tanks of acid started leaking. as we just mentioned, the northbound lanes have since reopened. but the southbound

i was appalled by verizon putting words in my mouth and misrepresenting what i said. let me be clear and i say in the video that i never said that the light pole in question is a blight. i was an attorney before i retired and held a position federally and in the state. i was always appalled when a party misrepresented what i said in a hearing or in court or what any party represented at a hearing. of course it's not fair to opposing parties and especially not fair to the finders of fact. i did say it stuck out like a sore thumb. i said it stood out like a sore thumb. let me call your attention to a photograph. expression standing out like a sore thumb and i quote, to be very obvious. that light pole i pub i submit is very obvious. it's in the middle of block and has no tree cover, and it abuts the road and i use these words in comparison to another light pole on our block at 3575 and it's covered by the foliage and hidden by the trees right there as i pointed out. that was one of the alternatives for ver vieson to put this antenna on a pole. 3575 does not stand out li

, verizon's dave hickey apologized.dave hickey, verizon"we are truly sorry, and we're making every effortto ensure that it never happens again."chief bowden's statement was included in a lawsuit filed against the federal communications commission by santa ara county, the fire department, san jose and multiple other parties in support of net neutrality.james williams, santa clara county counsel their #1 priority to keep us safe, to protect lives and property and any impediment to that is just unacceptable." michelle kingston, mkingstonnewsverizon is introducing a new service plan next week that will feature unlimited data with an easy way to upgrade service at no additional cost.in santa clara michelle kingston kron 4 news (justine) in wildfire news. firefighters are starting to get a hold on the mendocino complex fires. the flames have burned more than 377- thousand acres...and it is 67-percent contained. more than 150 homes have been destroyed. there are still more than a thousand buiildings being threatened. however...the mandatory evacuation order has been reduced to an evacuation advi

he says verizon knew the throttling impacted the firefighters' response but did nothing. chief anthony boden made this claim in an addendum to a brief that 22 state attorneys general filed in a lawsuit to overturn the fcc's appeal of th court to reinstate the obama- era policy that stopped internet providers from throttling traffic or offering paid fast lanes. >> our concern would be the public's ability to access the information that we are providing to them by the internet. we rely on the internet as a critical tool to communicate that information. if the data is throttled on the public's end, their ability to download that information is going to be severely impacted. >> reporter: santa clara county fire says it saw its wireless data speeds slow. the chief says: the unty worries that verizon will likely force public agencies into more expensive plans. verizon says that the fire department was subscribed to an unlimited data plan for government agencies that reduces speeds after hitting a certain allotment. their statement to kpix 5 reads in part: verizon said this had

the santa clara county fire chief claims, when he asked verizon to restore full speed - verizon offered data plan that was almost twice as expensive. . (ken)tonight: marks the four year anniversary of the napa earthquake. it hit the wine country tourist destination hard... damaging manybuildings and buckling streets. some repair work is still needed...terisa estacio that overall - their city is better than ever. four years later and the napa historic courthouse is still facing alot of work ... the u.s. post office also impacted by the 2014 napa earthquake is shuttered... these are the highly visible remnants of that quake. but as napa's mayor points out there is much more good then bad these days. jill techel, mayor of napa. napa mayor jill techel likes what she sees around her city.... it is a far different view then four years ago when the earthquake struck on a sleeply sunday. the damage severe - striking homes, churches, post offices, streets, important infrastructure. techel. there was alot. but that was then, this is now... napa has bounced back... in many ways. there are new busi

the county worries that verizon will likely force public agencies into more expensive plans. >> verizon says that the fire department was subscribed to an unlimited data plan for government agencies that reduces speeds after hitting a certain point. there statement reads in part in the situation we should have lifted the speed restriction when our customer reached out to us. this was a customer support mistake. of verizon went on to say this had nothing to do with net neutrality and normally does lift speed restrictions in emergency situations. they miscommunicated the terms of the plan. >> tonight double legal blose for trump's circle.'s former attorney and a former campaign chairman are now both convicted felons. the man who once ran the president's campaign was convicted on 8 of 18 accounts of tax and bank fraud. the jurors were not able to rea other account. the presidents tax lawyer in so- called fixer pleaded guilty to campaign-finance charges. he says the president directed him to pay hush money to 2 women claiming to have had affairs with trump. speaking to a legal expert to fin

. >>> and verizon under fire. at the company was doing during the wfidfire t. >>> the redskins and the broncos game starts at 7:30 if you head down to support the burgundy and ld, enjoy >>> you're watching "news 4 today." ♪ dream on, dream on >> aerosmith doesn't want their music at president trump's llies anymore. the lawyer were lead singer steven tyler sent a cease and desist letter this week. they say playing the music at rallies gives the false impression that the ban t suppor president. >>> an impressive lineup of legends will perform at the upcoming funeral of aretha franklin. >> stevie wonder, chaka khan, faith hill, some that are going her.onor the service will focus on her gospel roots. the service will be next friday. gt will cap a week of remembrances start with a public viewing and concert. franklin died of pancreatic cancer last week. >>> we're working on a recall that could put yourh kids' hea at risk. dozenen of chil med sicines have beenle rec back. there's 32 products that have been recalled due

the santa clara county fire chief claims, when he asked verizon to restore full speed - verizon offerede as expensive. (lydia)california utitlities could sell bonds and pass on the cost to their customers to help cover debt incurred when their equipment starts wildfires. that's under a new plan to help shield utilities from bankruptcy. the proposal would allow utilities to finance the debt...and pay it off using a surcharge on monthly statements. the plan still needs approval but republicans and democrats appear to be on board. p-g and-e expects to pay billions of dollars related to lawsuits after the north bay wildfires last fall. california law holds utilities almost entirely liable for damage sparked by their equipment... even when the utilities follow all safety rules. (lydia)yesterday marked the four year anniversary of the napa earthquake. it hit the wine country tourist destination hard... damaging manybuildings and buckling streets. some repair work is still needed... terisa estacio reports that napa leaders say that overall - their city is better than ever. four years later and

the chief submitted emails sent to verizon asking that the speed be restored, but verizon said "to getthe data speeds restored (the fire department would need to move to a higher cost plan... ) first suggesting an increase from $37.99 to $39.99 and later a plan costing $99.99 verizon now says it "this was a customer support mistake..... we have a practice to remove data speed restrictions when contacted in emergency situations.... we should have lifted the speed restriction when our customer reached out to us." but santa clara county fire says there's a larger concern. they say the fcc's repeal of net neutrality, could lead to similar throtting of residents... and that they say is a safety concern, especially during a fire.sot if the public were to get the same level of throttling their ability to download time sensitive critical information during an emergency could be impact and we rely on that them having access to that information to be safe.standup dan kerman/los altos hills the fire department is keeping verizon but not wanting to put all their eggs in one basket, they have hired

rob: tracy carrasco is here with the shocking admission from verizon. >> reporter: verizon said it wasowing down the wireless data speeds of california firefighters as they were battling the largest fire in california state history. verizon said it happens because the department plan only allowed a limited amount of high-speed wireless data. the santa clara fire department chief said this had a significant impact on how they fight this fire or handle this emergency, the crisis they are in, they asked verizon to lift the data caps but verizon said it was a customer service error that has nothing to do with net neutrality. the rollback people were wondering about, verizon saying it didn't have to do with that. jillian: big bang theory no longer. >> reporter: is coming to a end in may, the most-watched comedy on television. after 12 seasons, 279 shows, it will stop at the end of may. the new season to start back up septa the 24th. this has been on cbs for many years and once it leaves it will leave a big hole in the lineup. cbs is unveiling three new comedies this fall, one being the revi

today state lawmakers heard from verizon executives. this comes after santa clara county's fire chief revealed in court documents that his crews' internet speed was drastically slashed while battling the massive mendocino complex fire. today the chief laid out his predicament. >> so there are times that you have down time. there are times that you have huge spikes in your needs when it comes to data, but we had a set of plans that are really based for agencies or consumers that can plan out their data need based on historical usage month by month. that's not the case with public safety. in effect for ca >> verizon says it's working to make sure so-called data throttling won't happen again. a new policy is now in effect for california and hawaii. a plan for the rest of the country will be rolled out next week. >>> tonight a bay area battalion chief tells andria borba all of this is a matter of life and death. >> reporter: as a tornado of fire soared hundreds of feet above the city of redding obliterating everything around it, an engine c

another city is suing verizon ...speeds during the fight against wildfires. you know when you're at ross and you're like... hello. ...and then the price is like, helllooo! that's yes for less. find the latest trends and styles at prices that are a perfect fit. it feels even better when you find it for less. at ross. yes for less. it's a revolution in sleep. the new sleep number 360 smart bed is on sale now, from $899, during sleep number's 'biggest sale of the year'. it senses your movement, and automatically adjusts to keep you both comfortable. it even helps with this. so you wake up ready to put your pedal to the metal. and no all beds are on sale. save 50% on the new sleep number 360 limited edition smart bed. plus, 24-month financing and free home delivery. ends saturday. sleep number. proven, quality sleep. ...and you suddenly realizes you're really into art? that's yes for less. every trend. every room. on any budget. it feels even better when you find it for less. at ross. yes for less. (robin) no major hot sp

verizon suggested a more expensive plan, they resolved the issue by using a different router. the department worries how'd data throttling could expect residence in a fire zone. >> we are sending time sensitive critical information, evacuate this area now. at th can't receive those notices, in a timely cod impact their ability to get out of an are've determined is dangerous. >> reporter: their concerns are aired in this court document, part of a lawsuit filed by the county along with 22 other states against the sec's repeal of net neutrality rules. >> we've lost our protections, and instead handed the keys to the internet service providers. the internet service providers now, they get to decide how they want to prioritize content. they get to decide how they want to determine speed and access. >> reporter: verizon issued a response that said in part, this situation has nothing to do with net neutrality or the current proceeding in courts but we made a mistake in how we communicated with our customer about the terms of its plan, in this situation. we should have listed this dee

it )s turns out -- verizon had throttled their data plan. firefighters say they had to improvise in the fire zone to try to communicate with each other and the public. today, verizon sent us this statement, admitting it made a mistake... and that per company policy... it should have lifted the speed restriction when the fire department reached out for help. coming up: a racist rant on board caltrain during the evening commute. what riders say, set this man off. and: what )s in the water in contra costa county that )s catching te attention of state leaders. ♪ ♪ ♪ ♪ ♪ camera . it happened in a packed caltrain car during the evening commute. at one point, the angry rider yells "there will be a day of reckoning when the white man comes with guns." nbc bay area )s melissa colorado has more. a highly contagious virus has prompted an alert in contra costa county. health officials say someone tested positive for the measles -- and visited several public places before realizing they had contracted the virus. both john muir medical center in walnut cr

verizon suggested a more expensive plan. the crew resolve the issue by using a different router from a different provider. the crews worry about how data throttling could affect residence and threatened areas. >> we are sending critical information -- evacuate this in from -- this area now. if the public cannot receive those notices in a timely fashion, it could impact there ability to get out of an area that we have determined is dangerous, quickly. >> reporter: -- >> we have lost our protections. instead we have handed the keys to the internet service providers. so, the internet service providers now get to decide how they want to prioritize content. they get to decide how they want to determine speed and access. >> reporter: verizon issued a response that said in part -- this situation has nothing to do with net neutrality or the current proceeding in court. we made a mistake and how we communicated with our customer about the terms of its plan. >> verizon also tells us it is reviewing the situation and will fix any issue

what's the potential position of verizon? that know about this, i will let them decide i have no opinion about it >> let me ask you a separate question, strategically you have chosen what may be described as digital verses premium, a past that focuses on being the mechanism as opposed to one transmission plus content. at&t has clearly moved towards content and comcast and you know there is people say do you want to be the dump pipe or other people say they want to actually own the content that's on the pipe, how do you think of those two? >> dumb pump is a bad word because it is such a high-technology that we are talking about. i would not go there we think our technology network is our asset whatever partners we can get and we announced yesterday -- i think we have another way with our assets and our distribution is fantastic people would take different strategies >> that's the criticism for s h verizon is that there is not many left and fox is going to go >> does it put you at a disadvanta disadvantage >> we want to see dif

expect great savings and a whole lot more. >> the nfl on cbs is sponsored by verizon.tch. family unlimited plan. wal-mart. discover more ways to shop at wal-mart today. and by geico. 15 minutes could save you 15% or more on car insurance. >> greg: ahat wasn't very visible around 7:30 this evening. too much fog. too much rain. too much stormy weather. welcome back. greg gumbel, bruce arians, trent green. does tampa bay -- this tampa bay quarterback battle is interesting to watch. it's really not a battle because you know what dirk getter wants to do but he's got options. >> trent: the thing that's great is the fact that ryan griffin is playing well, ryan fitzpatrick played well, without jameis winston the first three weeks of the season because of the suspension with the way griffin is playing that's giving you confidence about your back-up going into the start of the season. >> greg: griffin with a third and 12 here. he throws outside. that is complete. looking for first down yardage is sean wilson. let's see where they mark him out of bounds. about a yard or two short

we should have some basic regulation to ensure they have the access they need.">( darya ) verizon hasre sorry they did not live up to their own promise of service. ( darya ) a bay area attorney who spent nearly a week inside a texas detention center says the u-s has a human rights crisis. shikha hamilton returned from an ice facility that held mostly fathers and children. hamiliton was one of 16 people who volunteered to give leagal counsel to the detainees. she says many came with hope... and then lost it within the walls of the detention centers. ( darya ) hamilton says a lot of the detainees she spoke with are fleeing the violence in guatemala and hondurus. she says a lot of non-profits are there are still who are being months.. chance to speak to a lawyer. ( james ) in the east bay... richmond has dealt with a number of violent shootings this summ

verizon says it is making big changes after it is accused of throttling service for firefighters.robin) and here's a live look outside... at the golden gate bridge. the hollywood minute is coming up after the break. (ácommercialá)(áábreakáá) stepping outside today to another comfortable late summer day. temperatures will continue their trend below average with 70's and low 80's inland and 50's and 60's along the coast. skies will again start mostly cloudy and foggy followed by plenty of sunshine into the afternoon. a brief warm-up will be experienced later in the week followed by temperatures again falling below average. (robin) (robin) in entertainment headlines... marevel is making a push to get one of its biggest movies an oscar nomination. david daniel has that story and more in the hollywood minute. "i've seen aliens drop from the sky..." (nat) "but i have never seen anything like this." when the motion picture academy announced a "best popular film" category, some people started calling it the "black panther" award -- after all, no super-hero movie's ever been nominated for

and the fire departments are trying to draw attention to verizon' behavior here and verizon already realizes through their statement that they probably didn't make the right call here. >> the senator's bill must first be passed by the state assembly before it goes to governor brown. a spokesman for the california public utilities commission says that they are not aware of any other first responders having their data speeds throttled. >>> time now 4:43. a murder-for-hire plot from behind bars. the jailed man charged with trying to hire other inmates to kill his victims. >> plus, how much uber is paying to settle claims of gender discrimination and harrassment. stabbing near the warm springs station in fremont. it happened on the access road in the parking lot around 2:30 this morning. the station is o se >>> police are investigating a stabbing near the warm springs station in fremont. it happened on the access road in the parking lot around 2:30 this morning. the station is open and service isn't affected but some of the entrances and parking lots are taped off. police say the injuri

f is blasting verizon...he company slowed down his crews' wireless data in biggest ever wildfire. kpix 5's s -- the carrier >>> the bay area fire chief is blasting verizon. he says the company slowed down his crew's wireless data in the middle of california's biggest ever wildfire. betty yu explains the carrier now admits it made a mistake. >> reporter: during the the largest wildfire in state history, verizon slowed the speed of the santa clara county fire department's data plan, according to its chief. this throttling has had a significant impact on our ability to provide emergency services. he says verizon knew the throttling impacted the firefighters' response but did nothing. chief anthony boden made this claim in an addendum to a brief that 22 state attorneys general filed in a lawsuit to overturn the fcc's appeal of net neutrality rules. that means they want a u.s. court rera policy that stopped internet providers from throttling traffic or offering paid fast lanes. >> our concern would be the public's

they say verizon brought to the internet. >> good morning anthony is accusing verizon while they werere earlier this summer. the chief makes the allegation against the mobile phone company in a brief filed earlier this week in federal court in washington d.c. this is part of a larger legal effort to repeal the fcc's recent ban on net neutrality. it allows internet service providers to slow or block data speeds for financial or other reasons. it the down to the normal speed which made it impossible to communicate using apps like google docs. the fire department has unlimtd data verizon slowed the speeds. now the chief has provided e-mails that show verizon offered to restore service if the department would agree to a $99 a month plan. that's three times the current plan. in a statement it made a mistake in this situation we should have lifted the speed restriction when our customer reached out to us. this was a customer report mistake. we will fix any issues going forward. v verizon added it has nothing due to legal proceedings in this case. today in the bay. >> all right. a lot going

chairman algae it seems our good friends at verizon old bosses decided to throttle the data services of the santa clara fire department during their response to this record breaking fire you see despite santa clara paying for what it was told was an unlimited data plan the fire fighters discovered just days in the fighting the blaze that their data rates had been slowed down to just one two hundred ths of its usual speed and when the department contacted verizon about the issue by our cheap anthony bowden claims verizon representatives confirmed the throttling but rather than restoring us to in the essential data transfer speed they indicated that county buyer would have to switch to a new data plan at more than twice the cost jeev boden points out that data speed is vital in emergency situations saying that the internet has become an essential tool in providing fire emergency response particularly for events like large fires which require the rapid deployment and organization of thousands of personnel and hundreds of fire engines aircrafts and bulldozers now naturally horizon claims

los bomberos de santa clara acusan a verizon de ralentizar la internet.s tenido una mezcla de humo y nube cÍtame las temperaturas continÚan bastante agradables y asÍ prevalecerÁn durante los prÓximos dÍas. en su "ventana al tiempo", tengo mÁs . palmira: continÚa la polÉmica por el los pagos por el silencio de mujeres de parte donald trump. fernando: donald trump atacÓ a su ex abogado el dÍa despuÉs de que Éste se declarara culpable de violar leyes campaÑa al afirmar que pago para asegurar el silencio de dos mujeres. " los pago no vinieron de la campaÑa y eso es importante. no hay ni siquiera una violaciÓn electoral. >> lo que dijo ayer, que fue bajo el aderezo de un candidato federal, en este caso tenemos que inferir que pudo haber sido el presidente. esto da pie para la investigaciÓn del fiscal muller para investigar, la campaÑa del presidente estuvo atada este tipo de pagos todo panam: republicanos y -- fernando: republicanos y demÓcratas se expresaron. pensar que el abogado del presidente se declarÓ culpable de violar la ley federal . por ahora mucha c

. >>> searching for answers after firefighters say verizon put their firefighting efforts at risk. wha speed rates. >>> welcome back. two state assembly members will begin looking into why verizon reduced internet speed for firefighters as they battled the largest wildfire in california history. the process is called data throttling and it happened at the mendocino complex fires. firefighters say when they began using more bandwidth than usual verizon suggested a more expensive plan. crews ultimately switched to a different service provider and verizon issued a statement after it happened saying it should have lifted the speed restriction in this situation. >>> firefighters battling the car fire in the reading area appeared to be close to full containment. it hasn't stopped growing and is still at almost 359 mi.2 and is 93% contained. meantime, the mendocino complex fire keeps getting bigger. growing another 10,000 acres yesterday . the is almost 416,000 acres. >>> we have another spare the air alert today. we have hazy skies throughout most of the bay area because of the smoke fro

verizon sugges the crew using a different router from a different service provider. the department worries how data throttling could affect residence in a >> we are sending time sensitive, critical information to evacuate this area now. if the public can't receive those notices in a timely fashion it could impact their ability to get out of an area that we have determined is dangerous quickly. >> reporter: the concerns are aired in this court document, part of a lawsuit filed i santa clara county along with 22 other states against the fcc's repeals of net neutrality rules that ensure free, open internet access. >> we have lost our protections and instead handed the keys to the internet service providers. >> reporter: verizon issued a response that sa. we made a mistake and how we communicated with our customer about the terms of its plan. in this situation we have lifted the speed restriction when the customer reached out to us. reporting with ktvu fox2 news. >> verizon also tells us it is reviewing the situation and will fix any issues moving forward. also a decisio

the new program from verizon to make sure information flows to and from those workers. incredible video from new mexico showing off-duty first responder protecting a woman from being shot outside a convenience store. security video shows the firefighter jump on the woman, shield her from the bullets. afterwards they both run toward the backup the store for safety. authority said the gunshots were connected to a fight outside of the store. a teenager was killed in a fight, but no one in the store was hurt. >>> verizon says this week it will roll out amake sure inform emergency workers when they need it most the move comes after the santa clara fire department complained verizon slow down or throttle its internet data service, which is a common practice when customers reach the plans data limit. in this case they were fire crews fighting wildfires . the information was vital to save lives and homes. the president of the board of supervisors says this is exactly why he fought against net neutrality. >> you don't have to understand the technicality of throttling, blocking,

we await more retail earnings. >>> and we're learning more about verizon's 5g rollout plan.s vesper will be joining us. >>> and there's bets on dow components by warren buffett it's wednesday, august 15th. i think that's the ides of august "squawk box" begins right now. ♪ >>> live from new york where business never sleeps, this is "squawk box. >>> good morning welcome to "squawk box" here on cnbc we are live from the nasdaq market site in times square. i'm becky quick along with joe kernen and andrew ross sorkin. let's look at the u.s. equity futures. markets are higher yesterday, but this morning red arrows across the board dow jones down by 68 points. nasdaq down by 13. it is the ides of august, so far the dow is down for the month. the s&p 500 and the nasdaq are up look at what happened overseas in asia. the nikkei was down 0.7%

the chief submitted emails sent to verizon asking that the speed be restored, but verizon said "to getthe data speeds restored (the fire department would need to move to a higher cost plan... ) first suggesting an increase from $37.99 to $39.99 and later a plan costing $99.99 verizon now says it "this was a customer support mistake..... we have a practice to remove data speed restrictions when contacted in emergency situations.... we should have lifted the speed restriction when our customer reached out to us." but santa clara county fire says there's a larger concern. they say the fcc's repeal of net neutrality, could lead to similar throtting of residents... and that they say is a safety concern, especially during a fire.sot if the public were to get the same level of throttling their ability to download time sensitive critical information during an emergency could be impact and we rely on that them having access to that information to be safe. outcue/to be safe. (vicki) an update now on a story an update (vicki) safe. (vicki) an update now on a story we've been following for you reg

verizon called it a customer support mistake. santa clara county fire and verizon representatives have been invited to speak at today's assembly committee hearing. >>> friends of a man killed by oakland police officers are demanding answers five months after the deadly confrontation. they are struggling to understand how a man sleeping in an alley was shot to death. joe vazquez reports. >>> reporter: after gunshots rang out in an oakland alley back on march 11th, a 32-year- old homeless mentally ill man named joshua pollack was dead. >> i think they shot him, y'all. >> reporter: five months later his friends want answers. >> josh was important. he was an intelligent talented funny valued and loved man. >> reporter: she spoke at the oakland police commission meeting. she wants to know what happened. >> we just want answers. we want to know what happened. we want to see the body cam footage. if they were right, prove it. >> reporter: someone called 911 that night because they thought josh needed medical help. arriving officers saw

verizon called it a customer support mistake. santa clara county fire and verizon representatives have been invited to speak at tomorrow's assembly meeting. >>> tonight, friends of a man killed by oakland police officers are demanding answers. five months after the deadly confrontation. kpix 5's joe vasquez reports that they are struggling to understand how a man who was sleeping in an alley ended up shot to death. >> reporter: after gunshots rang out in an oakland alley on march 11, a 32-year-old homeless mentally ill man named joshua was dead at the hands of four police officers. five months later, his friends want answers. >> josh was important, he was intelligent, talented, and loved. >> reporter: mary howell spoke at the meeting tonight, she wants to know what happened. >> we want answers. we want answers, we want to see the body can 4. if they were right, prove it. >> reporter: someone called 911 because they thought josh needed medical help. arriving officers saw he was unconscious but also had a gun. according to the poli

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. >>> next on abc 7 news at 4:00, major questions this afternoon after verizon admits to throttling data>>> i'm laura anthony at the oakland coliseum with the a's and their fans on a major roll. live report coming up. >>> and later, a brand new store in san francisco, but where are the employees? how the creators hope this wil live, this is abc 7 news. >>> headlines approaching 4:30, the price of freedom went up today for the man accused of killing mollie tibbetts. the judge increased the $1 million bond to a $5 million cash bond. prosecutors say he came to the u.s. illegally. the employers say they gave him a fake name. the body believed to be tibbetts was found yesterday. >>> abc 7 news meteorologist drew tuma tweeted this track of hurricane lane as it heads for the hawaiian islands, the toughest item to forecast is exactly when lane will make the left-hand turn. the sooner it turns the better, but all of the islands will be impact wed a lot of rain and wind, and perhaps some significant damage. >>> take a look at the eye of the hurricane that the national oceanianic and atmospheric ad

verizon called it a customer support mistake. santa clara county fire and todaassemblycommittehearing. sp hooa five months after the deadly confrontation. 32-year-old joshua was killed by four officers back in march after they found him sleeping in an alley. someone called 911 because they thought needed medical help. arriving officers saw was unconscious but also had a gun. according to police, something happened that convinced officers he posed an immediate threat so they opened fire killing him. his friends spoke out at an oakland police commission meeting last night. >> just think about that. that someone called to get help for someone who needed it and it resulted in his death. >> oakland police said they are not ready to release any more details, body cam video or any other evidence because the case is still open. >>> attorney general jeff sessions' time on the job could be limited if a recent interview by president trump is any indication. now he is firing back against the president's attacks on twittered. in a statement,

verizon data throttling happened shortly after the mendocino complex fire erupted early last month. throttle, the practice of internet service providers deliberately restricting data transfers. santa clara county central firefighters saw their internet data flow slow down dramatically. >> the speed that our plan would have aloud was reduced to one/2 hundredth of the full speed of the intersection. >> reporter: santa clara county council puts it another day. >> it is below dialogue, putting them back 20 or 30 years in terms of internet access. >> reporter: while the firefighters are battling what would become the biggest wildfire in the state history. >> and their ability to do that was significantly impacted by the data throttling. >> reporter: district fire chief wrote in his court filing that verizon officials said the department had exceeded the plan limit and a communications rig called oes 5262 was barely functioning and from the fire department to verizon an i.t. officer demanded remove any date ago throttling immediately. verizon responded by suggesting that the department up

now the santa clara county fire department is firing back at verizon. >> this could be a heavyweight fight that could set a precedent. the county says the slowdown could have cost lives. >> reporter: this is a story of firefighting, of technology and high speed communication. at this point, county firefighters tell us their service provider picked the most dangerous time possible to slow things down. while fighting the mendocino complex fire, santa clara county firefighters noticed their ability to use the internet suddenly getting much slower. >> 1/200th of the speed they could have expected. >> reporter: crews had to impro vi improvise on the fire lines to tr ocommunicate. >> the communications we take for granted, internet, e-mail was rendered almost useless so the point where they relied on their personal devices. >> reporter: document es show tt during the slowdown verizon sent this e-mail to the fire department suggesting they spend extra to upgrade their service. today verizon sent us this statement admitting it made a mistake, that it should have lifted the speed restriction

santa clara county's fire chief claims verizon "throttled" data speeds...asked the company to restore those speeds... verizon offered a data plan that was almost twice as expensive. later this morning... an assembly committee will hold a hearing on the accusations against verizon. ( darya ) a heads up for bart riders in the east bay... buses will be replacing bart trains on the oakland stops this weekend while crews work on the tracks. you can see on this map... a bus will take riders from the 19th street oakland station ... to the west oakland station. crews will also be doing construction on the macarthur station. ( james ) still ahead on the kron 4 morning news... two people already convicted of robbery... are facing murder charges in the death of an east bay restaurant owner. ( james ) plus... they run in and get away with thousands. now police in the north bay need help catching these apple store thieves. ( james ) and after the break... a lot of bay area cities are already cracking down on the plastic straw... now the state of california is getting re

said verizon put lives at risk...owing their data on the fire lines. >>> california lawmakers now taking action this morning after a bay area fire chief said verizon put lives at risk by slowing their data on the fire lines. the santa clara county fire department claims their data speed from verizon wireless throttled as they were trying to keep track of crews battling the mendocino complex fires. this comes as california's net neutrality bill which would re-regulate the internet and access have cleared a key hurtle. verizon is blaming the incident with the fire department on a customer support mistake. >> the police departments and the fire departments are trying to draw attention to verizon's behavior here and verizon already realizes through their statement that they probably didn't make the right call here. >> the senator's bill must first get passed by the state assembly before it can head to governor brown's desk. >>> right now, a strike team from santa clara county is helping fight the mendocino complex fires.

call or go on line today. >>> a santa clara county fire department is accusing verizon of throttling down their internet speeds and limiting their ability to find the mendocino complex fire. the claim is part of a legal challenge to the fcc's appeal of net neutrality rules, they say. >> reporter: the fire department calls attention to thissish glue court documents filed this week in federal court. it in, the fire chief and other firefighters say verizon to do when clara firefighters were called to the mendocino complex fire, their priority to save lives and property, that miguel they say was severely impacted after their internet service in one of of their units used to track and route firefighting services was significantly reduced to slower than dial-up speed, making it difficult for to them to send an e-mail, or transfer files over the internet. >> if the speeds are impacted to the point at which those speeds slow down, it can affect the crews. >> reporter: the department worries how data throttling could affect residents in a fire we're sending time sensiti critical information,

. >> verizon it's a good story, verizon a story that's been developing over the past couple of years. >> you can use a verizon phone to call turkey there's more of a, yes >> verizon so right they have the money. the worst thing that happens is they let sprint merge. if joe calls in from long island says i want to buy verizon, will you tell me? >> yes >> it's hard to find any sort of o income doing such a good job. >> and telecoms, it's so diversified. the question becomes look at at&t i don't know you expect stocks to go to new record heights you say that then i think people say cramer just said buy everything i'm not saying that. i think there are opportunities in the stocks for record highs in this whole thing with financials and there's china and we have to worry about china every minute now, a tweet from the first lady about tim cook that was like worth a dollar we know trump is drawing a line in the sand. >> you're alluded to the din thaer the first couple had with tim cook the president and first lady >> we're talking about what to buy. i think what's important about today is wh

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about the issue by our cheap anthony bowden claims verizon representatives confirmed the throttling but rather than restoring us to in the essential data transfer speed they indicated that county buyer would have to switch to a new data plan at more than twice the cost of bowden points out the data speed is vital in emergency situations saying that the internet has become an essential tool in providing fire emergency response particularly for events like large fires which require the rapid deployment and organization of thousands of personnel and hundreds of fire engines aircrafts and bulldozers now naturally horizon claims that none of this as anything to do with net neutrality and everything to do with customer service telling ars technica that quote in this situation we should have lifted the speed restriction when our customer reached out to us this was a customer support mistake. or is it really just the reality of doing business with unregulated telecommunications giants who put profit over people's lives and let's start watching the hawks. would you. feel that it would be. as

new at 11:00, sacramento lawmakers held a hearing on verizon's throttling of the freets' data. officials say their efforts on the fire leans were impacted when verizon restricted their use because of the plan limit. verizon has called this a customer support mistake. >>> here is a look at the new numbers regarding the carr fire burning nah shasta and trinity counties. it's burned nearly 230,000 acres. it's 94% contained. >>> a lot of us were surprised when we found it hard to see and breathe today. the south bay has the most danger zones. the east bay is getting better. amy hollyfield is live for us in alamo. >> good morning, reggie. it looks better out here this morning. it's gray. it's cool. we have seen people out here on the eastern horse trail getting in their exercise. looks can be deceiving. the kippers were relieved when they headed out on their walk in alamo this morning. >> we looked out and we weren't sure if it was fog or smoke. it wasn't too bad. the sooner the better, you get it over with. >> they didn't want to wait in case the afternoon looks like it did yesterd

volunteers from verizon were there to celebrate. matt keller has more on why it's what's left behind that's so important. >> reporter: students here at fischer middle school are hitting the books, using their tablets again this year, thanks to a big donation. what a way to start unfortunate the school year. >> hi guys, good morning. >> reporter: students at fischer middle school in san jose were welcomed toms than just moral support. this is the second year for the verizon learning here at fischer. all students and teachers get a free tablet and wireless data. >> we think it's really great to give kids an early introduction to technology and get them jazzed about using it. >> reporter: fischer middle had to apply to the program. they're focused on helping underresourced school bridge the divide. verizon says teachers also get trained for a technology-infused curriculum. >> they do modules to help them know about different apps they can infuse in their respective content areas. we just had an in-person professional development traini

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