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Poster: dowassy Date: Jun 11, 2023 8:19am
Forum: forums Subject: printdisabled access

Hi!
As for today printdisabled access disabled. Help me to understand if this happened as a result of some technical works or there were some dramatic changes on the site. For me, it is truly a personal tragedy.
Thank you in advance!
This post was modified by dowassy on 2023-06-11 15:19:46

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Poster: norwood Date: Jun 11, 2023 10:10am
Forum: forums Subject: Re: printdisabled access

if you are registered in the printdisability program please describe what is happening when you try to borrow and access a book. downloading may be spotty due to server maintenance.

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Poster: KahlessClone Date: Jun 11, 2023 11:29am
Forum: forums Subject: Re: printdisabled access

Hi Jeff, I'm registered in the printdisability program, and I'd like to add that I, too, suddenly lost access today to printdisabled books. It shows the blue button "Document Unavailable" instead of "Borrow" as it once did before I was registered.

Thank you for all you do!

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Poster: norwood Date: Jun 11, 2023 1:36pm
Forum: forums Subject: Re: printdisabled access

i'll file a bug report but could be server maintenance.

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Poster: dowassy Date: Jun 11, 2023 2:05pm
Forum: forums Subject: Re: printdisabled access

thank you for your help!

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Poster: norwood Date: Jun 11, 2023 4:19pm
Forum: forums Subject: Re: printdisabled access

i have learned that printdisability privs are temporarily disabled since 24 hours ago due to levels of use we couldn’t sustain. hope to have a fix in place soon.

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Poster: KahlessClone Date: Jun 11, 2023 5:29pm
Forum: forums Subject: Re: printdisabled access

Thank you, Jeff!
I appreciate you taking your time to look into this. :)

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Poster: dowassy Date: Jun 11, 2023 4:43pm
Forum: forums Subject: Re: printdisabled access

Thanks god, it's technical issue indeed!
Thank you very much for your help!

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Poster: dowassy Date: Jun 11, 2023 11:56am
Forum: forums Subject: Re: printdisabled access

Hi Jeff, I'm afraid I don't have download option now as if I've never had a program registration at all( The box on the right does not show an existing pdf/epub. All that's left now is the opportunity to borrow a book for an hour.
Thank you very much!

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Poster: norwood Date: Jun 11, 2023 1:39pm
Forum: forums Subject: Re: printdisabled access

are you registered in the print disability program?

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Poster: dowassy Date: Jun 11, 2023 1:53pm
Forum: forums Subject: Re: printdisabled access

Yes, I am and for a long time for now. It was possible to get the book even yesterday, but today the access was lost, and as I see, not only me in trouble(