but we were here there was not a rescue ship with captain schettino.ally people worry about the potential problem if the fuel leaks in the sea. the residents have to wake to the disaster that will be forever linked to their home. >> coming up. who is the fran siso schettino, captain of the concordia and how hot is the concordia and how hot is the water he's in? i remember the day my doctor told me i have an irregular heartbeat, and that it put me at 5-times greater risk of a stroke. i was worried. i worried about my wife, and my family. bill has the mos common type of atrial fiillation, or afib. it's not caused by a heart valve problem. he was taking warfarin, but i've put him on pradaxa instead. in a clinical trial, pradaxa 150 mgs reduced stroke risk 35% more than warfarin without the need for regular blood tests. i sure was glad to hear that. pradaxa can cause serious, sometimes fatal, bleeding. don't take pradaxa if you have abnormal bleeding, and seek immediate medical care for unexpected signs of bleeding, like unusual bruising. pradaxa may incre

schettino later insisted the reef he hit wasn't marked. trr i don't know if it was detected or not but on the nautical chart it was marked just as water at some 100 to 150 meters from the rocks. and we were about 300 meters from the shore, more or less. we shouldn't have had this contact. >> the last time -- >> locals told cnn the rocks concordia hit are clearly marked on nautical charts. >> every rock here is on the chart? >> every one, every one. that's why i think the only possibility should be only that one. >> such was the force of the collision, a huge chunk of rock the size of a car ended up embedded in the hull of the concordia. within moments, the engine room director reported the engine control room and the electrical panel were under six feet of water. but the severity of the situation was kept from passengers. >> everything is all right. please do not panic. everybody go to your room. it's okay. it's just a motor problems and the technicians are trying to fix it. a lot of people were not believing them. but there were a good ma

the hero, versus the coward schettino, one man doing nis duty, the other running away. >> look, schettinou may have saved yourself from the sea, but i will put you through a lot of trouble, it will be back. get back on board for (bleep) sake. >> officer, please, there are no-- >> go back on ford assure me you're going back on board, get back on board and coordinate rescue operations from on board the ship. are you refusing to do that? >> no, aim not reducing to do that. >> i'm not going because the other rescue boat stopped. >> you and your second officer must get back on board right now. is that clear. >> fine, sir, i'm going. >> then go right now. >> schettino never returns to concordia, instead, he heads for a this hotel. >> when you heard that the captain has left the vessel before all the passengers were off. your feeling? >> people are missing and it's not right. >> and italian authorities detained him and questioned him on charges of abandoning ship. failure to offer assistance and manslaughter and detain the first officer, who also fled the sinking ship. and meanwhile, more surviv

but we were here there was not a rescue ship with captain schettino.y about the potential problem if the fuel leaks in the sea. the residents have to wake to the disaster that will be forever linked to their home. >> coming up. who is the fran siso schettino, captain of the concordia and how hot is the water he's in? what's the matter? uh, trouble with a car insurance claim. ah, claim trouble. [ dennis ] you should just switch to allstate, and get their new claim tisfaction guarantee. hey, he's right man. [ dennis ] only allstate puts their money where their mouth is. yup. [ dennis ] cla service so good, it's guaranteed. foreman ] so i can always count on them. unlike randy over there. that's one dumb dude. ♪ the new claim satisfaction guarantee. dollar for dollar, nobody protects you like allstate. [ male announcer ] indulge all you want. now there's no need to hold back. ♪ new revolutionary scope with dualblast technology obliterates strong food odors and kills bad breath germs leaving your breath minty fresh. hey. sorry i'm late, baby. i bet you're

but we were here there was not a rescue ship with captain schettino.ally people worry about the potential problem if the fuel leaks in the sea. the residents have to wake to the disaster that will be forever linked to their home. >> coming up. who is the fran siso schettino, captain of the concordia and how hot is the water he's in? >> he ran the cruise liner aground and ended up on a life raft while the passengers were on the vessel. some would not escape alive. is there any excuse for what captain schettino did in the horrifying scene. it is it a direct result of a reckless maneuver and combined by the captainallousness. >> we believe it is been human error here. the captain did not follow the rulesment >> this is the actual course taken by the doomed vessel. concordia made a sweeping left tern. >> as you and i look at this. you know, it is obvious that the land is there . the rocks are there . how do you come that close and you take that risk in bringing the vessle to the point. inexcusable. >> now to the captain preposterous claim that he grounded

they just wait. >> reporter: captain schettino made a series of calls, as many as 17. what he said is a matter of bitter dispute. his lawyer insists he hid nothing. >> translator: captain schettino immediately, promptly informed the company of what had happened and kept it constantly informed. >> reporter: costa ceo claims otherwise. >> the first information that we have says absolutely the contrary. didn't sound as serious, indeed, at the end, it was. >> authorities were first notified of the incident not by the crew, but from cell phone calls from passengers at at least half an hour after the collision. a few minutes later, costa headquarters here in rome started flooding into these computer. >> but they didn't call. we called them. we called them twice. >> reporter: coast guard commander says the coast guard was forced to reach out to the rapidly sinking ship. >> so we called the ship and the ship said that there was just a blackout on board. they don't see that there was an emergency. >> reporter: costa executives acknowledge this was a major mistake. >> if i'm the

but we were here there was not a rescue ship with captain schettino.t the potential problem if the fuel leaks in the sea. the residents have to wake to the disaster that will be forever linked to their home. >> coming up. who is the fran siso schettino, captain of the concordia and how hot is the water he's in? we'll investigate after the break. confused by all the nutritional information out there? from centrum. it puts you in the center of everything that's good for you. its unique self-assessment tool helps identify the multivitamin and supplement combination that's right for you and your lifestyle. so visit new nutritionpossible.com and take your personal assessment today. better nutrition is within reach. centrum. nutrition possible. [ male announcer ] indulge all you want. now there's no need to hold back. ♪ new revolutionary scope with dualblast technology obliterates strong food odors and kills bad breath germs leaving your breath minty fresh. hey. sorry i'm late, baby. i bet you're starving. [ male announcer ] so there's no trace of evidence..

but schettino had been distracted by a phone call a little earlier. the captain had promised a salute to the island, showing off to the people ashore. it was a custom residents had come to expect. concordia safety officer pellegrini later told investigators that first officer ambrose yoe had ordered the helmsman to turn away from the island. but then -- >> schettino relieved ambrosio of his duty and taking on himself directly the navigation command ordered the helmsman to keep the route and increase speed. >> the concordia was traveling at some 15 knots, too fast so close to the shore. the operations manager -- >> sometimes we pass close to the land, of course, for me close is 1 mile, 1 1/2 miles. >> the concordia was much closer th that. samona santini, a singer on costa ships for over ten years, was in the rum bar with her musician husband alexander capelli. >> it was a normal night. the band was playing and at 9:40 p.m., we feel a movement. not a crash. a movement. >> and all of a sudden, bang. and the lights went out. and the screaming. >> everybo

in an interviewity tammian television, schettino said he was sorry that it happened.tor: i think he's completely grief-stricken over the loss of human life. his life has been destroyed in every aspect. >> i keep asking the question, why? >> the costa ceo is retiring under the shadow of the "costa concordia" disaster. >> it's the most painful thing to happen to my life after the death of my mother. >> reporter: but costa is confident in its future. four months after the disaster, it's launched a new liner. the "fascinosa." after a brief lull in bookings, a new global marketing campaign is under way. >> from a booking standpoint, the reservations we are receiving, we are very much encouraged. >> they cannot remove everything they have done, everything they have affected. >> reporter: like perez and many other passengers and crew, the ananias family is suing for negligence. after some 60 cruises, the family can't imagine taking another. >> we won't get on another cruise, any of us, until there's changes. >> nothing is too good to give up the chance of losing your life. >

two men polar opposites the hero verses the coward schettino. one man doing his duty the other running away. >> look schettino you may have saved yourself from the sea but i will put you in a lot of trouble get back on board for (bleep) sake. >> schettino never returns to concordia. he beg force a pair of dry socks at this motel. >> when you heard he left the vessel before all of the passengers were off your feelings? >> people are dead and missing and it's on his shoulders. it's not right. >> italian authorities contained sket no and charged him with abandoning ship failure to offer assistance and manslaughter. they also detain the ship. ambrosio also fled his sinking ship. more survivors arrive without luggage without direction and sometimes without their traveling companions. >> lynn had gotten to the island before me. thousands of people and to fientd her in the dark was unbelievable. i thought i am going to go up on the hill there's a wall. >> there she is like a beacon. karen, karen. i am here. i am here, i am here. it was incredible. >> t

the hero, versus the coward schettino, one man doing nis duty, the other running away. >> look, schettinomay have saved yourself from the sea, but i will put you through a lot of trouble, it will be back. get back on board for (bleep) sake. >> officer, please, there are no-- >> go back on ford assure me you're going back on board, get back on board and coordinate rescue operations from on board the ship. are you refusing to do that? >> no, aim not reducing to do that. >> i'm not going because the other rescue boat stopped. >> you and your second officer must get back on board right now. is that clear. >> fine, sir, i'm going. >> then go right now. >> schettino never returns to concordia, instead, he heads for a this hotel. >> when you heard that the captain has left the vessel before all the passengers were off. your feeling? >> people are missing and it's not right. >> and italian authorities detained him and questioned him on charges of abandoning ship. failure to offer assistance and manslaughter and detain the first officer, who also fled the sinking ship. and meanwhile, more survivor

captain schettino is not captain coward. >> by now, it was nearly 1:00 in the morning. ananias family and dozens of other passengers were still trying to climb a metal ladder to reach the outside of the ship but it was still a mad scramble to escape. >> men pushing women aside, pushing children aside. >> kids. >> i put my foot down and said, this is not going to happen, i'm not going to sit here and watch one other man jump in front of this mother and child to get his way up there. it wasn't going to happen. >> the ananias family would be among the last to escape the concordia alive. jumping ten feet into a moving lifeboat, and even then feeling they were on their own. >> they did nothing. they tried to get boat as close as possible. they just told us jump. that was it. >> months later, georgia and her family believe their experience on the concordia is a wake-up call for the entire industry. >> i feel for passengers getting on board a ship. they say it's safe and the best way to go been but you get in a disaster like this and you see what happens and how unprepared the

captain schettino is not captain coward. >> by now, it was nearly 1:00 in the morning.nanias family and dozens of other passengers were still trying to climb a metal ladder to reach the outside of the ship but it was still a mad scramble to escape >> men pushing women aside, pushing children aside. >> i said i'm not going to watch another man push another woman and child to get up there. it isn't going to happen. >> the ananias family would be among the last to evacuate the ship. they jumped into a moving lifeboat and even then they felt they were on their own. >> they just told us to jump. that was it. >> months later, georgia and her family feel their experience is a wake-up call. >> you get in a disaster like this and you see what happens and how enprepared they are, passengers really need to be aware. >> and on that, at least rare agreement with captain schettino's lawyer. >> translator: i would be astonished if the industry said something true, which would perhaps be good to say about its own organizational systems about why maybe there could be safety problems. th

captain schettino is not captain coward. >> by now, it was nearly 1:00 in the morning.s family and dozens of other passengers were still trying to climb a metal ladder to reach the outside of the ship but it was still a mad scramble to escape. >> men pushing women aside, pushing children aside. >> kids. >> i put my foot down and said, this is not going to happen, i'm not going to sit here and watch one other man jump in front of this mother and child to get his way up there. it wasn't going to happen. >> the ananias family would be among the last to escape the concordia alive. jumping ten feet into a moving lifeboat, and even then feeling they were on their own. >> they did nothing. they just said -- they try to get the boat as close as possible. they just told us to jump. that was it. >> months later, georgia and her family believe their experience on the concordia is a wake-up call for the entire industry. >> i really feel for passengers getting on board a ship. they say it's safe and the best way to go been but you get in a disaster like this and you see what happens

captain schettino, at this point, he was safely away. on the phone, on the phone with the coast guard commander at that time. in tapes released today, he tells them that he and his officers are on a life boat. he mentions he thinks there are still about 100 passengers on board, the coast guard commander is stunned. he's flabbergasted. first, he tells the captain to get his man back on board the ship to take care of the remaining people. then, after a number of excuses from the captain, he goes ballistic. >> the captain schettino was not on the last life boat. his own taped conversation confirmed that. he left passengers and crew behind and knew he left them behind. and the rocks, he should have never been near them. this was the line that the con cord yeah was on. the yellow line is the line they should have taken, the pink line takes them to giglio. the rock was not indicted on his chart. we don't know precisely which rock he hit, but map that all mariners use, you can see there are many rocks in the area. the little dots surrounding th

schettino says: "but we can't go back on board now."cruise-liner.marini says: they were wearing life jackets and were between 50 and 60 years old. they were found in the ingle says: "crews are also g) working to try to keep the 500-thousand gallons of fuel on board the ship from leaking onto the coastline, and turning this into an environmental disaster. in new york, laura ingle, fox news." 3 we asked: ááshouldáá the... captain... of the... italian cruiseliner.../ face charges? charges? áámostáá... of... you say...// absolutely...// áájoináá.... the... debate...// on our... facebook page tonite...// a state policc trooper was stopped alonggan ohio interstate... when he witnessed a mjor car crash. crash. take a look at this daah cam video... the trooper happened to pull over just before a four car pileuu.four car pileup.you can see one car stop in the middle of the highway.... seconds later... a van swerves and slams into the back.....followed by a a semi tractor-trailer... amazingly, there were only minor injuries. a florida man makes a

is there any excuse for what cap than schettino did? of panicked passengers on board the stricken coasta concordia is th direct of a reckless maneuver and the captain's callous and inept reaction according to investigators. the chairman and ceo of costa cruises. >> we believe it is human error here, the captain did not follow the authorized route. >> geraldo: this is the actual course taken by this doomed vessel anst tracking shows it making a sweeping left turn and dramatic deviation from the scheduled course and a professor of navigation at new york's maritime college... >> as you and i look at this, you know, it is obvious, the land is there, the rocks are there, and how you come that close and take that particular risk in bringing the vessel to that point. >> inexcusable. >> yes. in my opinion. >> geraldo: and the captain's preposterous claim he grounded the ship on an uncharted rock. >> i don't know if it was detected but it was marked as water on the nautical chart at 100 to 150 meters from the rocks. we were about 300 meters from

captain schettino is ordered at least ten times to go back on board to oversee the evacuation. he resists. [ speaking foreign language ] >> schettino seems to contradict himself again by then saying he did not abandon the ship. >> what's clear is that schettino had lost control of the situation and was unaware of what was happening on board his own ship. >> that one has now grown to more than 10 dead and there are still nearly two dozen missing. schettino has never been involved in an accident before and his lawyer says his actions after the crash saved the lives of many of the passengers and crew members. so all eyes are now on the recovery of the ship's data recorders, to see if they might prove schettino was indeed a hero or a captain who abandoned its ship and its thousands of passengers. >> the italian coast guard says they've located a second black box. do we know when they're going to actually be able to retrieve that and when we may get answers on the night of what happened the night of the crash exactly? >> reporter: at the moment, they're still saying they're concentr

francesco schettino: how many dead bodies are there?port authority: i don't know! i know of one. heard of one. you are the one to tell me how many there are. christ! maritime experts say the captain failed at his job by abandoning ship.complete dereliction of duty. it was his job to stay aboard. hee was to be on that boat until the last surviving person was on that vessel. the captain is unddr arrest and could face manslaughter charges in washington, i'm sandra endo. -----end-----cnn.script----- straight ahead... notice less newer model cars on the road?your eyes aren't deceiving you.the reason behind the older model take-ove. takk-over.and many of you are away... for now.when experts predict... you'll be pulling them back out. ((break 3)) 3 a senior itizen in northeast baltimore got a 16 thousand dollar water bill in the mail. and as kathleen cairns reports...this grandmother says the bill... isn't her &pfault. 3 (evelyn foster)"its their fault!"her '85' birthday was yesterday.... but evelyn foster says she can't celebrate since nothing is 'sweet' about the '16' thousand dollar