. >>> a dmv disaster. another problem with the computer system brought officers to a halt this morning. the result, long lines and a lot of frustration. the dmv is already struggling with hours long wait times. what happened? >> yes, the already long and slow lines at offices, dmv offices like this one in los gatos were longer and slower today. one woman telling us she came here because someone told her it would be more efficient. but she ended up waiting more than four hours. minutes before 9:00 a.m. today a tweet from the california dmv letting people know that some dmv field offices are experiencing technical difficulties. social media users quickly complained of problems from as far south as san diego to pomona and san francisco with nightmare wait times and lines. in los gatos, dahlia was in line when the doors opened at 8:00 and wasn't seen until after noon. she came without an appointment. >> i went online. the first time i could get in was mid-december. >> reporter: ron came to the santa clara loca

. >>> more technical problems at the dmv. almost 70 field offices around california had a system outages yesterday morning i, forcing dmv staff members to turn customers away. the problem turned out to be with a router. even when it was fixed many customers still could not finish their dmv transactions. it is not the first time they have had this kind of severe outage. lawmakers are criticizing help the dmv officials are choosing to spend state dollars. >> the mismanagement despite all of the new funding given to the dmv is really unacceptable. >> in the past 18 months the dmv has reported 34 technology related outages. >>> right now let's check in with sal for our early look at the commute on this friday morning. >> we are doing pretty well. so far there are a couple of things. before i get to the gilroy commute i want to mention southbound 880 in hayward is doing some grinding and paving work and there's a little backup approaching tennyson road southbound from highway 92. it will slow some people down. for the most part, m

. >>> the dmv is out with a bold claim. the agency says it has cut wait times over the past two months. we sent kpix5's da lin to see if that's actually true. >> now serving g0. >> reporter: the department of motor vehicles says despite serving more people in the last month they've reduced the wait time statewide by 30 minutes. their goal is to drop another 20 minutes by the end of this month. >> we're very hopeful and we're happy to see more of this wait time reduction up and down the state. >> reporter: assembly man phil ting said the wait times are still unacceptable. >> we know that improvement happens over time. this problem came up over time as well with the deployment of the real id. >> reporter: the claremont dmv in oakland is one of the busiest offices in the bay area. the dmv reports the average wait time without an appointment here is almost 2 1/2 hours. some customers say it's been longer than that. >> three hours i was sitting down just waiting. >> i'm starving. i want to grab something to eat now. >> i have ne

it's a big one. >> kris sanchez at the san jose dmv. tens of thousands of voter registrations may have been mishandled? >> yeah, the california dmv may have a lot of folks going now what? now that they're revealing they botched the voter registrations of a lot of folks who have come in and waited in line and expected they would be automatically registered. as of april, californians could automatically register to vote while they were already at the dmv for other business, and just last night, the dmv revealed it sent incorrect information to the registrar of voters, affecting 23,000 voter registrations. specifically voter choice related to political party, language that they want the material in, and vote by mail status. that news overshadows a decrease in the dmv wait times. people now waiting 21 minutes less on average, but one california assemblyman said hold the applause. >> patting themselves on the back from getting two thirds of their windows empty to half of their windows with individuals there to help out. >> all right, so as t

all dmv services are expected to >>> good friday morning to you, 4:55, as we look out on san francisco, a clear vision of everything this morning. like to see things like that. >> as we were saying off camera last day of summer. can't believe it. >>> all dmv services are expected to be back to normed atoday after a technical glitch created major problems yesterday. the dmv says a router issue caused the lag at 70 offices across the state, including san francisco and in the south bay. this was the result. long lines and a lot of frustration. the issue took about two hours to fix. the dmv has of course been under scrutiny in recent months over long wait times. >>> are you ready for the robot revolution? >> i'm not sure, but this morning, the "today" show team is examining the cutting edge future of robots in our lives, from the home to the hospital. take a look. >> is there thinking behind making her look so human-like? >> the idea here is to have them sort of look like humans but not too much. there's that boundary of, do they look too much like a human or a little creepy? >> has it bee

the dmv says field offices has been resolved. here is the tweet saying the dmv has fixed a router we are still hearing from some abc 7 viewers that the san francisco, fremont and redwood city officers are still down. we'll update you on our app and abc7news.com. >>> it is happening another space jam movie. this time it's featuring lebron james and ryan. james will star in it and he will produce the new film. it featured miengchael jordan. production is slated to begin next year during the nba off season. of course he is from oakland. here is what i'm thinking. in the first movie the aliens stole the super powers from some of the nba players. may kefren durant will make a cameo. >> they have been going after each other for years. why not have them in a movie, maybe on the same team? >> hopefull he is listening to what we are saying. >> yeah. >> all right. well, regardless of whatever you're doing this afternoon enjoy the sunshine. it will be beautiful out there. thanks for joining us here on abc 7 news. but mania, such as unusualr

the dmv will sent out letters to 23,000 customers who registered to vote at the dmv between april 23rd and august 5th saying -- dmv transmitted voter information to elections officials that was different from the information provided by customers such as whether they chose to vote by mail, their choice of political party, and whether they intended to register to vote. it asks them to check the registrations and contact the secretary of state's office to make any changes. secretary of state alex padilla is a great booster of motor voter registration and its efficiency and now has to clean up the mess the dmv created with the erroneous voter registrations. padilla said in a written statement, i am extremely disappointed and deeply frustrated that the dmv's administrative error caused inaccurate voter information tr elections officials. in sacramento county, you can register to vote and make changes up to the day of the election. elsewhere it's up to the voter to make sure the information is write or you may get the wrong ballot or no ballot. >> you know if you have done business this yea

kris sanchez is at the san jose dmv. tens of thousands of voter registrations may have been mishandled? >> yeah, so just when the dmv is recovering from those long wait times and all of the drama there, now they're taking another hit. this one may impact your right to vote in the november election. now, california is still fuming about how long it's been taking to get a driver's license, a real i.d., really any kind of registration or business at the dmv, and now they're admitting they may have botched 23,000 voter registrations. the dmv sent incorrect information from people who are registering at the dmv automatically to the registrar of voters affecting voter choice related to political parties, languages they want their materials in, and vote by mail status. in more positive news, the average wait time did drop by an average of 20 minutes, but one california assemblyman said hold the applause. >> patting themselves on the pack from getting two thirds of their windows empty to half of their windows with individuals th

in a letter to the secretary of state, the dmv said some records were accidentally merged. the mistakes affected voter's party, language and vote by mail preferences. people who were affected will get a notice in the mail to check registration status. >>> heads up, muni riders. your single fare ride is now good for up to two hours. previously ticket transfers were good for 90 minutes. sfmta voted to extend the time limit back in july. the transit agency also introduced a new day pass for 5 bucks and set discount rates for youth, seniors and people with disabilities at 50% off the adult fare. >>> take a few selfies and get a sugar rush. it sounds fun. >> that's right. i would love some right now. the newest pop-up museum in san francisco is a candy coated adventure called candytopia. the mini theme park located on market street is filled with a maze of sugar and art that lead to candyland-like rooms. it's full of candy. >> candytopia is this incredible candy wonderland. now, we love the idea of escapism. we think that right now the world really needs it more than ever. >> th

. >>> coming up the dmv touts its success in shortening wait times, the bay area leader who says they w far some people are willing to go to stop thieves from busting their car windows. >> and a bay area couple drives an interstate surrounded by flames, the destruction from the delta fire. oh! oh! ♪ ozempic®! ♪ (vo) people with type 2 diabetes are excited about the potential of once-weekly ozempic®. in a study with ozempic®, a majority of adults lowered their blood sugar and reached an a1c of less than seven and maintained it. oh! under seven? (vo) and you may lose weight. in the same one-year study, adults lost on average up to 12 pounds. oh! up to 12 pounds? (vo) a two-year study showed that ozempic® does not increase the risk of major cardiovascular events like heart attack, stroke, or death. or for people with type 1 diabetes or diabetic ketoacidosis. do not share needles or pens. don't reuse needles. do not take ozempic® if you have a personal or family history of medullary thyroid cancer, multiple endocrine neoplasia syndrome type 2, or if you are allergic to ozempic®. stop taki

the dmv says the length of time the people wait still berries from office to office. it says they brought in new employees and they set up self- serve kiosks to handle some of the work. >>> the chp tested a gunshot spotter system overnight in contra costa county. those tests into just a short time ago. chp warned people living along freeways and cost -- in contra costa county that they may hear gunfire during the test for the highway patrol said the test did not pose a danger to the public. they are part of a new freeway security network system that follow a string of highway d cense plate readers are also up and running on highway four and antioch in pittsburgh. there are also shot spotter sensors being installed on the highway as well. >>> 17-year-old boy in jail accused of killing a woman in richmond. >>> she was a member just a mother of four children and remembered by friends as a passionate committee activist. homicide investigators found her body in her own apartment in july. >> we got to a point in our -- where an arrest could be made. it was not a victory cel

. >> up next, another difficult day for the dmv. the new problem that meant mor >> and we have jimmy. >> hey, guys, jack black is here for kid thea angela bass glovan. it's a great show. stay tuned! >> happening now, we're following breaking news eras. the president of vietnam has died. the minister of public authority says he died at a transit hospital in han eye. he was 6 is years old and was battling illness. he was appointed president in 2016 and this is mostly a ceremonial position. center for bay has supporters and opponents up in arms. the drive to fight a city council )s decision. >> plans for a new downtown city in the east bay has supporters up in arm. >> than the weekend forecast for "today in the bay." as a supervisor at pg&e, it's my job to protect public safety, keeping the powerlines clear while also protecting the environment. the natural world is a beautiful thing. the work that we do helps protect it. public education is definitely to teach our customers about the best type of trees to pcommunities safe.owerlines.r

you have to come to the dmv in person. they have to take a brand-new photo of you and also capture your thumb print. those go into a new database along with copies of documents you have to bring. the first document needs to establish identity. that could be a passport, a birth certificate or green card. the second needs to show your social security number. that could be a social security card or something from your employer like a w-2 form or a pay stub. the third thing you need is proof that you actually live here. so a utility bill, a lease, a mortgage, any official document with your address on it. and if you've ever changed your name, bring proof of that too like a marriage license or a court document. and then get ready to wait. the lines are so bad that now a startup is offering to wait in line for you, which is a story i covered while getting my own real i.d. of course this is technically option optional. you can still get a regular california driver's license without the little star on it. you just can't fly with i

one says a dmv staffer was handing out bottles of water. when news happens where you are, share it with us on social media. >> at least it was nice of them to hand out the water. >> that is nice. >> they couldn't fix the computer problem. >> but here's some water. >>> everyone will need some water in the next few days. >> meteorologist sandhya patel has the forecast. >> definitely one of those days when you'll need extra hydration. a little bit of fog is trying to form near point reyes. tomorrow afternoon we're expecting more sunshine. by saturday we'll have fog coming back into the picture. 83 degrees in san francisco this afternoon. 86 in oakland. it was pretty warm in santa rosa, redwood city, san jose, livermore, all in the low 90s. vacaville, concord, you got up to 94 degrees. so definitely on the hot side. and when you take a look at the humidity values, you will notice that humidity is down to about 12% in concord, 15% in vacaville and livermore. still pretty dry out there. even though the red flag warning has been dropped, it's one

. >> reporter: like everyone at the dmv edwin jacquez could have been somewhere else. he's thinking of moving to hawaii where the cost of living is cheaper. >> i'm seriously thinking about moving there because i'm over this. >> wait until november 6th. help is on the way. >> reporter: help is on the way is the campaign slogan for republican gubernatorial candidate john cox. he's touring california now meeting people where they are and many are in line at the dmv. >> this is irresponsible and it's just one more indignity suffered by californians at the hand of a political class that doesn't care about them. >> reporter: he said this is just one example of statewide mismanagement. another one is the gas tax. cox is spearheading the effort to repeal the tax on november's ballot. >> caltrans is a wasteful organization that doesn't run efficiently and instead of reforming caltrans they raise the gas tax on millions of really struggling californians. >> reporter: the fact that john cox is also on the ballot can't hurt. both the man and preposition are aimed at the same voter

the dmv says on january 1st the stickers that allow them to drive their electric or hybrid vehicles in the diamond lanes will expire. that decision is also leading to confusion about exactly who is actually going to lose those treasured stickers and who doesn't. >> they're pretty coveted. "today in the bay's" marianne favro sorts out the confusion. >> reporter: if you have a green or white sticker because your vehicle has low or zero emissions you get to drive solo in the carpool lane. come january 1st, that's going to change for more than 230,000 drivers statewide, because a new law means all those stickers will expire. that's where the confusion starts, because anyone who got their stickers before 2017 willr good, but if you didn't get your sticker until after can reapply for four more years of carpool driving. it's disappointing news for ruby lynn of san jose, who won't be adding to the diamond lane in her commute. >> yeah, i don't think that is very fair that now that we're unable to get that anymore. >> reporter: the law was passed because too many cars, including diamond lane che

. >>> those long lines are causing brand-new problems for the dmv. governor jerry brown ordered a state department of finance to audit the dmv. the audit will look at customer service and technology. this comes in the wake of another computer outage at offices across the state on thursday. the dmv director says she welcomes the audit as the agency works to reduce their wait times. >>> just shy of 7:37. still ahead, the a's with another exciting night at the coliseum. we'll show you the ending to last night's thriller against the twins. the a )s are inching >>> welcome back. another magical night at the coliseum. the a's are inching closer to clinching a playoff spot. 27,000 fans packed in last night and boy did they get their money's worth. the a's and the minnesota twins, this game went into the 10th inning that's when chris davis crushes his second home run of the game. this a walk-off homer to win it. the crowd was chanting m.v.p. davis leads the major with 45 home runs. the a's beat the twins 7-6. they can clinch the wild card spot as early as to

kris sanchez is at the san jose dmv. tens of thousands of voter registrations may have been mishandled? >> yeah, so just w

the decision to audit the dmv is a change for the governor. he initially helped the department would be able to fix the problems on their own. they released a statement saying they welcome the audit as it works to reduce the long wait times. >>> this may be the last weekend for travelers going between san francisco and east bay. folks are trying to repair structure between 19 street and west oakland location. shuttle buses have been running between stops for passengers. as a result, some trips were taking an hour longer than normal. the transit agency says this is the fourth and final weekend of closures. >>> now to the rough road to recovery for residents of the carolina, one week after florence made landfall. floodwaters breached a dam at a power plant reservoir causing concern about waste entering waterways. jonathan has the report. >> reporter: more than one week after florence first drench the north carolina coastline, residents are told to brace for more treacherous flooding. >> do not let your guard down. stay alert. watch for flood war

the dmv says it is making progress.ines around dmv on those in the state. we times are now half an hour less than the beginning of july. dmv says the amount still varies from office to office, but they said they are bringing in new employees and also setting up self-service kiosks to help some of the work. >>> the six year long discussion on how to develop a section of downtown walnut creek is finally over . the city council unanimously approved details for high density growth in west downtown . the devolvement area is between interstate 680 and n. california blvd. and runs from the walnut creek art station to alma park. it calls for a transit village near the bart station and residences between mount diablo and olympic boulevard. build a residential neighborhood in the center will keep his current character. here is a rendition of what it migh. the counsel t plans were to focused on pedestrians and a cyclist so the new plan encourages keeping current parking garages and gas stations in place. what you think about that?

. >>> the governor ordered an audit of the dmv in light of long wait times. the audit will look into the dmv's information technology and customer service. the governor's order comes a day after a computer outage crippled more than one third of dmv offices for several hours. >>> still ahead, cameras catch the frightening moment a baby falls from a balcony. how strangers come together in second to save his life. >>> whole foods set up with store takeovers. the grocery chain goes to court to stop some bold animal-rights activists. >>> the beloved area bowling alley at risk of being bulldozed for housing. >>> -- been completed in the east bay. time lapse video shows how the 220 foot high st shape. >>> a new dam seven years in the making has just been completed in the east bay. video shows how the 220 foot high structure took shape. the dam is situated on the border between alameda and santa clara counties. an earthquake fault runs right underneath there was a. the san francisco groupa ribbonprevious the 1920s. two decades ago engineers warrant it was at risk of

the audit will look at all aspects of the dmv including the it system and management team. the decision is the chance for fix the problem on its own. the dmv released a statement saying that it welcomes the audit that works to reduce wait times. >>> 18 inches behind ours and charged with attempted rape, 19- year-old alexander attacked a 33-year-old woman as she was driving near woodland drive on monday. police say that he grabbed the woman from behind, pulled her into the bushes and attacked her. she fought back saying that she was going to kill him, he then tried to run away. she was able to call the police to his able to make the arrest. >> it was risky, but the man did not have a roughened -- did not have a weapon. he is from east palo alto and he is been held that the county jail at $150,000 bail. tarmac funeral -- >>> the sheriff was shot and killed earlier this week while despond -- responding to a disturbance. they put together a video of something touching this morning for the following deputies younger sister. deputies lined up their patrol cars outside her middle

the dmv said it happened overnight.st appointment was in december. i can't wait until then for a replacement i.d. >> they've been criticized for skyrocketing wait times. as for the decades old computer system in place, the agency hopes to modernize it within the next four years. until then, these customers are taking it all in stride. >> when they're wrong, they're wrong. it's not going to go smoothly. you have to accept it. it's nothing i can do about it. >> reporter: a total of 12 offices here in the bay area were affected by the outage. we're live in fremont this afternoon, i'm chris nguyen, abc 7 news. >>> thank you, chris. more reaction from bay area residents responding to an bs 7 news tweet. dean a got to the los gatos location at 6:45 this morning and was still waiting at 10:15. she was afraid the systems would come back up the moment she left. >> anyone a tweeted that she left the san mateo location after waiting 2 1/2 hours. >> frustrating. >>> police outside of baltimore, maryland, they're investigating the m

yesterday a computer crashed and crippled more than a third of dmv offices for several hours. the audit e it system and the problems on their own. dmv released a statement saying it welcomes the audit as it works through these wait times.>>> a company developing popular interactive video games including the walking dead, batman and the wolf of is closing its doors. the move follows challenges and according to the website those challenges include worker burnout and high-profile departures. the bay area overall continues to add jobs, according to the economic development departments the area tops 4 million jobs in august for the first time. the bay area unemployment is 3.9% to as low as 2.3%.gally permitted business, allowing cooks to prepare food in their own homes and sold to the public.>>> a victory for pg&e, allowing them to pass the cost on to customers. >>> a fire on board a school bus, how everybody got out safely.>> i was sleeping and i woke up and they said it smoking. scary moments at the richmond bridge this afternoon when a school bus carrying students home from the

the reason to keep dmv offices moving. the bill would have required law enforcement agencies to send reports on the number of people caught driving under the influence of marijuana to the dmv. another measure would have separateed the citation from drunk driving so the state could research the full scheme of the problem. in his veto message, governor brown said he wants the dmv to focus on reducing wait times. >>> the governor did order an audit of the dmv to address that problem. the finance department will look into the dmv's technology and customer service. >>> a driver and his service dog are recovering tonight after somebody shot up their car on an east bay freeway. it happened around 7:30 last night on 980 in oakland. chp said a hundred day sonata was heading eastbound when it was hit near the 580 interchange. the shooting prompted a shut down of 3 lanes for several hours. the driver has lacerations for broken glass, and his dog -- the dog has a bullet wound in the shoulder, but both are expected to recover. >>> fire

. >>> another embarrassment for the dmv. the thousand of voter restratiot be the only problem with millennium tower. millennium tower. >> acalifornia phones offers free specialized phones... like cordless phones. - ( phone ringing ) - big button, and volume-enhanced phones. get details on this state program. visit right now or call during business hours. it's a revolution in sleep. the new sleep number 360 smart bed is on sale now, from $899, during sleep number's 'biggest sale of the year'. it senses your movement, and automatically adjusts to keep you both comfortable. it even helps with this. so you wake up ready to put your pedal to the metal. it's the final days where all beds are on sale. the queen sleep number 360 c2 smart bed is now only $899. plus, 24-month financing on all beds. ends sunday. sleep number proven quality sleep will one day be affected by some kind of vision problem. save your vision for the years ahead. call... or log on to seeabettertomorrow.org to learn about glaucoma and macular degeneration. and

. >>> the long lines are causing a new problem for the dmv tonight. governor brown has ordered the state department of finance to audit the dmv. the audit will look at customer service and technology. this comes in the wake of computer outages at the offices across the state yesterday. dmv's director says she welcomes the audit as the agency works to try and reduce those long wait times. >>> it's been a week since florence made landfall, but it's still causing big problems in the carolina, as you can see it sandbags as they get ready for more flooding in south carolina. now in north carolina, drone video shows floodwaters from a man made lake, which breach eed dam at a power plant. facilities are concern ash and soot from the plant may now be flowing into a nearby river. >>> back here at home was the bay area's biggest water project finished. earlier the san francisco puc celebrated completion of the construction of the new dam. the old dam is almost 100 years and at risk of collapsing in a major quake. sky ranger flew over the reservoir in the dam. i

. >>> different sides of the dmv, good news and bad news about the agency. the reason you should check your mail soon. >>> we are just hours away from the first nfl game of the season. the controversy off the field that is engulfing the league. a" for the d-m-v >>> here are top stories you need to know about good news and bad news for the dmv, two stories unrelated. dmv reported wait times expected to drop across the state. long waits were a problem all summer. the average wait times were down 40 minutes. the bad news, about 23,000 voter registration forms filled out at local dmvs may have been sent inaccurately to the registrar's office. >>> if you are driving through parts of the hate district in san francisco and notice construction in the area, you might want to get used to it. city officials say it will take two years to finish a project. improvements include expanded products. >>> thousands woke up when a tree came crashing down on power lines and it knocked out electricity. this is at curtis avenue. power was restored at about 6:30 this morning. >>> r

we are going to talk about the dmv workers. yes? no? to talk about something a lot more fun than dmv workers. who knows what's going on? >> k pop international sensation coming to the east bay. >> that's right. a lot of people are super excited about this. south korean pop band bts will perform at oracle arena. it gained worldwide acclaim as the first k pop to win a billboard music award. their tour is sold out. there are tickets for tonight's concert on ticketmaster. thief lost a lot, though. 675 bucks. and now we want to show you this live picture from outside oracle arena. fans called the bts army, are already lined up. hundreds of them out there are waiting for the gates to open so they can enter the fan experience where they can then buy merchandise and take photos. doors at oracle don't actually open until 5:30. the concert doesn't start until 8:00 tonight. amy hollyfield is live at oracle, talking to fans. much more from her at 6:45 this morning. look, there are hundreds of them. >> oh, to be young and obsessed with your teenage

the dmv was under fire recently over long wait times.say they reduced the wait time by 30 minutes despite serving more people last month. they want to shave off another 20 minutes by the end of the month. >> we're very hopeful and happy to see more of this wait time ductdown the state. >> it's terrific. >> they are extending hours, extended hiring and saturday hours and improving the website with a new text alert system for customers in line. so this is good news for jaclyn because you actually have to go to the dmv soon? >> well, lucky me. tomorrow they will be open on saturday. >> there you go. >> i'll be there waiting in line. talk some food. yes. okay. >>> well, wish me luck. um, right now, we are going to need to wish drivers luck because we have a couple of problems that this is definitely not "friday light" conditions. all lanes blocked along northbound 101. this is right near middlefield road. four cars involved. it looks likesome oferturn. emergency crews are on the scene. it looks like traffic is getting by on the right shoulde

. >>> well, the dmv trying to make it easier to renew your driver's license. the improvement made to shorten the long lines. >>> changing coming to one of the biggest attractions in yosemite. what you need to know if you want to make that climb up half dome. >>> welcome back, if you are hoping to climb half dome in yosemite national park there's something you should know. the national park service is changing how it issues permits for october. now, instead of the usual daily lottery climbers can apply for a permit valid from october 1 until the end of the season on october 9. anyone interested can put in their name between september 15 and 24. winners will be notified that they have the regular daily lotter a will be in effect for all of this month and half come >>> the price tag for repairing the oroville dam has topped $1 billion. that's more than five times the original estimate of $200 million. early last year, huge hole opened up on the dam's main spillway forcing 188,000 people to evacuate down stream. fearing catastrophic flooding. the department of wat

. >>> number three, the dmv is promising all offices will be back to normal today. yesterday a router issue took out the computer systems at offices statewide for hours. >> number four, heads-up if you're driving out of town don't, including the golden gate bridge. check out this backup. construction of the new suicide barrier forcing crews to close several lanes. it's happening tonight from 10:00 through 7:00 a.m. saturday morning. >> speaking of traffic. number 5, a sig-alert in oakland this morning. a crash on on northbound 880 just before high street. sounds like we have three vehicles involved. lanes two through five blocked due to this crash. some injuries errored as well. >> number 6, good news, the fire danger went away overnight. the warmth, it's coming back. today we will be be 6 to 11 degrees above average. back in the 70s, 80s, and 90s. >> number 7, apple's latest iphone xs goes on sale today. some people have lined up outside apple stores outside the bay area. the starting price $999. >> is that all? another major retailer is gearing up for the holidays

. >>> still to come, the dmv says the real i.d.using real long lines at offices across the state. what you need to know about how to get one and avoid the headaches. we will walk you through it next. lifornia )s labor laws? our consumer team tests your knowledge! plus- we )ll be all over any breaking news that happens overnight. when you join us monday - labor >>> new video tonight of a competition unlike any other. thousands of people gathered today to see the annual regatta in venice, italy. it is a tradition that goes back to the 13th century. before the race, a fleet of boats float down the water. then some races. the ones that draw the most attention feature true rowers in small gondolas. >> that would be a sight to see. looks like a lot of fun. >>> well, brand-new content you can see first on our website, nbcbayarea.com, and we're going to show it to you now. tonight the focus is on the real i.d. if you don't have it yet, you will eventually need one. >> now, the dmv is blaming recent long lines in part on all the paperwork n

. >>> governor jerry brown is cracking down on the dmv. he is ordering an audit the of the department. the finance department will look at the dmv information technology and customer service, amid a lot of complaints about the very long wait times. the dmv also recently mishandled thousands of voter registrations. and a few days ago a computer outage hit more than a third of dmv offices around california. >>> an alert for b.a.r.t. riders this weekend is the fourth and final weekend of service for interruptions for major track repairs. good news there. the trains are running between west oakland and 19th street or between west oakland and lake merit. there will be free buss to take you between 19th streetnd today and tomorrow is to use the bus bridge from 19th street. >>> new this morning, officials with the greater fair loan national marine sanctuary are telling people do not disturb the sharks. this comes at white sharks which are great white sharks making the annual appearance off the san francisco coast, the animal concentrate around th

. >>> another dilemma for the dmv. the overtime cost they are facing as they try to cut them wait times. my name is chris hughes and i am a certified arborist for pg&e. i oversee the patrolling of trees near power lines and roots near pipes and underground infrastructure. at pg&e wherever we work, we work hard to protect the environment. getting the job done safely so we can keep the lights on for everybody. because i live here i have a deeper connection to the community. and i want to see the community grow and thrive. every year we work with cities and schools to plant trees in our communities. the environment is there for my kids and future generations. together, we're building a better california. nearly century- old california law... it banned gun shops from >>> a u.s. judge has struck down a century-old california law. it and gun shops from advertising handguns on their storefronts. a judge ruled that the 1923 law violates the first amendment and the state failed to show that enforcing it would prevent violence o

a computer glitch that made waiting at the dmv worse today. another meltdown at the d-m-v. >>> hopefully you weren't stuck in this mess. another melt down at the dmv a computer problem brought offices across the state to halt this morning. >> they are already struggling with hour long wait times. one of the many places hit by today's glitch. >> this isn't the first time they had a problem with its system. and critics argue it won't be the last. here at the office, this mornings glitch caused one woman to have to wait more than four hours. in a room that's been packed like this. all day. >> here we go again. >> jim is a staunch critic of the dmv. how it's managed to the wait times. he thinks the department should be audited. >> they are not performing the fundamental responsibility. >> this morning, hundreds took to twitter complaining of a new problem. up and down the state. from san diego to san francisco. and this was the result. long lines and jaw dropping wait times. a spokesperson says a two hour router issue caused today's lag. at 70 off

go ahead and apply for a red sticker on the dmv website.o to nbc bay area.com and click on our story, and there you will see a list of the frequently asked questions of the dmv. reporting live in san jose, marianne favro. >>> a fight is going on right now to protect the new homeless encampment in san jose. they are trying to keep the hope village encampment open. it popped up over the fwheekdwe. but the state owns the property and is evicting the people living there. they have under 36 hours to pack up and get out. >>> across the nation today, people stopped to remember the disastrous attacks that happened 17o, firefights and city leaders honored those who died on 9/11. [ bell tollingon seven on fulso street hosted today's bell-ringing ceremony. the city of vallejo invited school children to participate in its ceremony to remember those who died in the attack and honor the current first responders. >> and as we reflect and mourn the loss of these many lives, we also need to thank and celebrate those who keep us safe. >> hard to believe it's

the dmv revealed the error in a letter to the secretary of state.ustomers vote by mail, language and political party selections were impacted. affected voter will get a letter to correct the information. the motor voter law which allows motorists to automatically register to vote took effect in april. >>> city inspectors and experts are assessing what caused a window on the 36th floor of millennium tower to crack. the department of building inspection took these photos. the attorney for the home owners association says the person who lives in 36b heard a loud pop during the middle of the night over the holiday weekend and says it's the outside pane of glass that cracked. the department of inspection has determined there is no imminent risk because the glass islam my nated and designed to hold in place. >> this is a window system designed to withstand hurricane-force winds. this is obviously of serious concern. >> the homeowners association attorney says a new window has been ordered and will be installed within a week. >>> new this morning, no more

the dmv shows up big. help us get the word out, volunteer signups, this yovr pack000 volunteers will over 1 million nutritious meals for seniors. >> tell us where those meals will go? >> to there capital food bank and stay right here in the dmv. i would tell you that the good news is, we're lifting up our hands today in packing the meals. theyill be used in speedy fashion. the need is great in the dmv. about 19%. the rates go higher east, in prince georges. ounty mu >> the aarp does this every year. come on over here manyth. peacock has been dancing the whole morning, getting everyone enthusiastic aboutho packing meals. this is your third stop? >> yes. >> you didn't have the peacock in the other ones? >> i did not have the peacock in memphis and chicago. thank you, the peacock, and you, barbara and nbc 4 lift up our spirits here in d.c. at the end of today, the summer of service to seniors wil ed 2.5 million meals. >> turn up thatmu c, we have to keep this peacockdancing. >> that's the way to do it, get a

he has been campaigning at several dmv offices in recent weeks in california. a new poll shows california voters are keeping a watchful eye on the midterm elections. in the survey 52% of likely voters say this election is more important to them than the past midterms. especially with control of the house and senate in play. here in california 11 congressional districts are considered to have competitive races. >>> a by the berks board of directors. coming up, the decision and how it could detour fare evasion and other crimes. >>> it is full steam ahead. republicans plan on having a vote on supreme court nominee brett kavanaugh this morning. doug luzader in washington and we will have were on his prospects coming up. >>> good morning. traffic is moving along okay on highway four coming up and over the hill to concorde. we will check out the morning commute until you where the traffic is already becoming slow. >>> i am going to tie in some low and high clouds on the forecast today. a much cooler one as well. >>> good morning. happy friday. to september 28. in for

fremont dmv where the line stretched out the door yesterday. the dmv said a state-wide router issue stopped services and transactions from being processed. workers weren't aware of the problem until they came to work. >> of course when they're wrong, they're wrong. they don't go smoothly. i have to accept it. there's nothing i can do about it. >> the system started coming back up after two and a half hours. the outages at some locations lasted four hours. >>> a quick update on weather and traffic where you live. >> we'll start by taking a look at what's going on with the winds. notice they are very light once again. we've got the same conditions we had yesterday morning. even a little bit of an offshore breeze in oakland, hayward.righ. let's see where we will end up today. there are minor changes coming to my accuweather 12-hour planner. in the coast and san francisco, we were 83 yesterday. our warmest day so far i believe this entire year. waking up the same. temperatures in the 40s, 50s, a few 60s. by noon, same as yesterday, mid-60s, mid-70s

. >>> tonight the dmv is admitting it botched tens of thousands of voter registrations. the errors happened with the states motor voter program which allows eligible applicants getting a driver's license to be automatically registered to vote. they narrowed the problem to 23,000 voter registrations between april 23rd and august 5ththe ancy sent a lettee secretary of state explaining technicians had more than one customer record open on computer screens and the records were inadvertently merged. >> it's one thing to wait hours and hours online to get your registration. it is another thing altogether to walk into the dmv and to walk out with your registration changed and you have not given them permission or you don't even know about it. >> people who were effected will be getting notices in the mail telling them to check their voter registration status. >> president trump firing back after a senior administration official penned an explosive article, an op ed criticizing his presidency in the new york times. allen martin on the anonymous editorial ravelling the white hous

the dmv recently opened more field offices and extend hours.e dmv for the response to the overtime pay report. we're still waiting to hear back. >>> the raiders and the la rams went at it at the coliseum last night. head coach, jon gruden, will give us his thoughts on the season opener. >>> good morning. we have a lot of slow traffic out there for this last half of the commute. it has really turned slow almost everywhere you look. we'll run it down four coming up. >>> lots of sunshine but a big change is on the way. very fall like conditions will settle in the next 36, 48 hours. (music throughout) this is customizable str...whatever size.r family. it's saving money with flexible channel packs. live tv and the latest shows to stream. and all your streaming apps in one place - even netflix. this is how xfinity makes life. simple. easy. awesome. get started with xfinity internet and tv for just $34.99 a month for 12 months and customize by adding flexible channel packs. click, call or visit a store today. >>> it is going to be a big factor here by

another problem for the dmv. why employees say the job is literally making them sick and tired. >>> another ride share horror story. a woman jumps out of a moving car after she realized the man posed as her uber driver. the renewed warning for drivers >> low cost, quick and clean. the future of housing for the homeless. there's concern it won't last. >>> we want to leave you with a few memorable moments from the 9/11 tributes. two light beams representing the twin towers shined bright in lower manhattan. >> that is something to see. this video is almost unbelievable. a bald eagle lands on top of a fire truck. it was part of the 9/11 display paying respects to firefighters. tens of thousands commented. some say >>> our first autumn cold front drops temperatures 5 degrees from 69 to 64 in san francisco. walnut creek, 80s yesterday to low to mid-70s today. back to jessica and reggie for news. >>> thanks, mike. today's first look, a woman jumping from a moving car. she said the driver was a man posing as an uber driv

that's why the dmv says it's so important for the ride share companies to prevent it.ips on our website. you can check them out at nbcbayarea.com/investigations. >> good information. thanks, liz. if you have a story for the investigative unit call 888-99 of-tips or visit our website at nbcbayarea.com/weinvestigate. >> and our doppler radar not scanning anything in the bay area, and that could change ahead in our seven-day forecast. we're tracking that and the return of summer-like heat in our forecast coming up. >>> also, it's a kidnapping case that captivated the bay area. the new development in the so-called gone girl case. stay with us. some class ic septr wetaher... here )s a live look over emeryville... cool tonight... but we )re about to see more >>> take a look, some classic september weather. here's a lock over emoryville and cool tonight. weary about to see more summer-like temperatures. two, three, four days of summer. >> friday is the last day. >> party is over. >> storm ranger is back officially signaling we're changing seasons. scanning the skies. to the n

the dmv says that the problem occurred between april 23rd and august 5th. the agency sent a letter to secretary of state alex padilla and that explained that technicians had more than one customer record open on computer screens and those records were inadvertently merged. the mistakes affected vote by mail options, language and political party selections. >> it's one thing to wait hours and hours online to get the registration. it is another thing altogether to walk into the dmv and to walk out with your registration changed and you have not given them permission or you don't even know about it. >> people affected by this will be getting notices in the mail urging them to check their voter registration status. >>> time now 4:42. investigators trying to figure out what caused this plane to go down. what we are learning about the final moments before the crash. chopper 5 captured wsterday... scene of a deadly plane crash in palo alto. chopper 5 captured the wreckage yesterday still in the mud. that play ograying a 16- year-old girl and her mother from readin

why dmv officials are now saying you might have to re-register to vote. flintstones. ♪ ♪ they're the modern stone age family. ♪ ♪ from the town of bedrock. ♪ meet george jetson. ♪ ♪ his boy elroy. with instant acceleration, electric cars are more fun tdr and more affordable than ever. electric cars are here. plug into the present. (grant) if you're among those looking for more time to finishyour drink at a bar... you'll like this next story. a night- life-bill that would extend the hours of alcohol comsumption to 4-am in some california cities is just a signature away from being law... but not everyone is on board with the idea... kron4's haaziq madyun has the story (pkg)last call for alcohol is a signature away from being extended to 4am in the city of san francisco. now that senate bill 905 has been passed by california law makers governor jerry brown has until september 30th to sign it into lawsot in addition to making more cash north beach bartender lukas havlicek says

new numbers show people are spending less time waiting in line at the dmv.the in p shift to those required real federal i.d. cards. in the past month the average wait time throughout northern california dropped by an average of 50 minutes. the improved numbers come after the state decided to open more dmv offices on saturday. >>> coca-cola is getting into the coffee business now. it is buying british a british coffee chain the deal at $5 billion. as a result, coke will have its huge retail presence in europe with 3800 cafes. officials with coke say currently there are no plans to open those shops in the u.s. but look for coffey vending machines to start appearing soon at gas stations and college campus, looking for coffee vending machines. >>> last-minute votes today at the state capital. coming up next a look at the bills waiting on the governor brown's desk that could impact everything from take-out food to children's menus. >> and in weather, lots of sunshine today across most of the bay area. the one exception, parts of the coast where you have some fog

. >> still ahead, more frustration with the dmv tonight. made wait times even longer. >>> the oakland a's say that the numbers shriek -- shrink again. sports coming up.>>> the alleged scans will resell tickets at is higher price. california had the worst wildfire season on record. scientists say, our weather is becoming more extreme and we all have to be better prepared. that's why pg&e is adopting new and additional safety precautions to help us monitor and respond to dangerous weather. hi, i'm allison bagley, a meteorologist with pg&e's community wildfire safety program. we're working now, to enhance our weather forecasting capabilities, building a network of new weather stations to identify when and where extreme wildfire conditions may occur, so we can respond faster and better. we're installing cutting edge technology to provide real-time mapping and tracking of weather patterns. and we use this information in partnership with first responders and california's emergency response systems. to learn more about the community wildfire safet